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Official Videoslots presents Battle of Slots!

Team.Videoslots said:
Hello @Krrk,

Unfortunately, our team is still looking into this issue, and we are trying to speed up this. Apologies for the inconvenience caused.

Please also refer to the previous post: "
If you’ve paid for any battles that you weren’t able to play, please reach out to our Customer Support team, we'll send them over to be refunded."

Kind regards,
Team Videoslots
Click to expand...
It is way easier for all if you just refund all those with 0 spins played in bought RAW battles.
Mr Vegas site has been very unresponsive after "maintenance" a while back, maybe somebody should take a look.
 
Click here for our Videoslots Review
Read more about Videoslots in our in-depth review
Krrk said:
It is way easier for all if you just refund all those with 0 spins played in bought RAW battles.
Mr Vegas site has been very unresponsive after "maintenance" a while back, maybe somebody should take a look.
Click to expand...
Hey @Krrk,

We understand the concern regarding RAW battles and the experience with site responsiveness after recent maintenance.

Please rest assured that our teams are already looking into these matters to ensure smoother performance and to review the points you’ve raised. In the meantime, if you or anyone else affected would like us to look into a specific case, we encourage you to reach out directly to our customer support team with your account details so we can investigate further and assist on an individual basis.

We appreciate your patience and understanding as we work to provide the best possible experience.

Kind regards,
Team Videoslots
 
Krrk said:
It is way easier for all if you just refund all those with 0 spins played in bought RAW battles.
Mr Vegas site has been very unresponsive after "maintenance" a while back, maybe somebody should take a look.
Click to expand...
I don't know what they did, but before "maintenance" the page worked just fine, after "maintenance" mrvegas started lagging really bad and is still lagging.

It seems that the RAW office is on weekend holiday, the problem still hasn't been fixed and today there's a new round of RAW battles on both sites. So if these battles didn't work for you yesterday or not working now, it's worth pulling out any buy-ins if they have been paid in advance.
 
Hi everyone,

We completely understand the frustration caused. Rest assured that we are looking into this as a matter of urgency.

We are in contact with the provider who is already working on a fix, and we’ll keep you updated as soon as we have more news.

We really appreciate your patience and understanding while this is being resolved.

Kind regards,
Team Videoslots
 
Hello all,

Apologies for the inconvenience,

The issue has been reported to our Casino Team.
While we truly appreciate your patience and cooperation so far.

If there is anything else you wish to tell us don't hesitate to contact us via email or live chat, we are available 24/7 and happy to help.

Best Regards,
Team Videoslots
 
Hi everyone,

We’re bringing four Battles to boost your Monday and kickstart your week with the opportunity to win some Extra Spins in this week's Frenzy Mondays Battles.

1756107388617.webp

  • Date: Monday 25th August 2025
  • Battle type: Sit & Go Freerolls
  • Maximum number of players per Battle: 15 & 30
  • Spins: 25
  • Duration per Battle: 12 minutes
1756107546091.webp

  • Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
  • Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
geordiecolin said:
Thank you @Team.Videoslots for sorting me out and for sacking RAW from tonights battles :)
Click to expand...

Fortune Tellers is RAW but also one of very few of their games I actually like.

Fingers crossed everything holds up and the rewards work without network errors.

Then again, pretty sure my XP is very close to running below required amount lol.
 
Jono777 said:
Fortune Tellers is RAW but also one of very few of their games I actually like.

Fingers crossed everything holds up and the rewards work without network errors.

Then again, pretty sure my XP is very close to running below required amount lol.
Click to expand...
Ah,a bit like my younger days I only noticed the mingers and enjoyed the decent ones :P
 
Last edited:
dave1888 said:
@Team.Videoslots im now missing 50spins on precious monkeys(mr vegas) due to the error and 6 spins on videoslots from tonights rewards on fortune tellers charm. can you please sort for me thanks..
Click to expand...
Hi there,

I've sent you a private message regarding this.

Kind regards,
Team Videoslots
 
Hi everyone,

Here’s the information about today’s ongoing Tuesday Madness Battle on The Dog House from Pragmatic Play which continues until 23:59 GMT with an added prize pool of €5,000.

1756190241545.webp


Battle Details:
  • Date: Tuesday 26th August 2025
  • Times: 00:01 - 23:59 GMT
  • Game: The Dog House (Pragmatic Play) €0.20
  • Buy-In: €2.00
  • Spins: 100 Spins
  • Added Prize Pool: €5,000 which will increase with every €2 buy-in. Prizes are wager-free.
  • Requirements: To be able to participate, players need to have deposited at least €20 and earned 1,000XP in the last 30 days before the start of this Battle.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Kalnad said:
@Team.Videoslots Any updates on when the missing spins from multiple 10 000fs battles will be credited?
Click to expand...
Hey everyone,

We’re currently processing these as quickly as we can, thanks for bearing with us.

If you’re still missing any spins, feel free to get in touch with our Customer Support team to get these sorted.

We really appreciate your continued patience.

Kind regards,
Team Videoslots
 
anddi32 said:
I don't know what they did, but before "maintenance" the page worked just fine, after "maintenance" mrvegas started lagging really bad and is still lagging.

It seems that the RAW office is on weekend holiday, the problem still hasn't been fixed and today there's a new round of RAW battles on both sites. So if these battles didn't work for you yesterday or not working now, it's worth pulling out any buy-ins if they have been paid in advance.
Click to expand...
The lag on MrVegas is being worked on. Should be resolved this week.
 
Hi Everyone,

Here are the details for tonight’s Epic Thursdays’ Battles on Precious Monkey from RAW iGaming and Ancient Tumble from Relax Gaming.

1754549337388.webp


Battle Details:
  • Date: Thursday 28th August 2025
  • Times: 18:00 - 22:00 GMT
  • Battle Type: Sit & Go Freerolls
  • Game Names:
  • 15-man Battles: Precious Monkey (RAW iGaming) €0.10
  • 30-man Battles: Ancient Tumble (Relax Gaming) €0.20
  • Max number of players per Battle: 15 & 30
  • Spin: 25 Spins
  • Duration per Battle: 12 minutes
  • Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
  • Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.
  • Requirements: To participate you need to have deposited €20 or more and collected 1000XP in the last 30 calendar days before the start of these Battles.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Last edited:
I really wish you'd do something about the idiots who join these 12 minute freerolls then don't even bother to use their 25 spins. Everyone else is done after 2 minutes but we're stuck waiting another 10 minutes for the 1 guy who is just wasting everyone elses time.

People don't need 12 minutes to do 25 spins should lower the time to 5 minutes or somehow block someone from entering for 10 minutes if they don't use all their spins in the given time. I don't know just something so that everyone else isn't suffering because of 1 person
 
You've got to choose better games for these events. Don't know why I even bother wasting time entering. The same games over and over for 4 hours. Why can't we have different ones every hour at least?

4 hours for 52 free spins worth £5.90. Just used them now and got back a MASSIVE 54p. 9.45% rtp not exactly giving me an itch to ever play these games with real money...
 
lukey141 said:
You've got to choose better games for these events. Don't know why I even bother wasting time entering. The same games over and over for 4 hours. Why can't we have different ones every hour at least?

4 hours for 52 free spins worth £5.90. Just used them now and got back a MASSIVE 54p. 9.45% rtp not exactly giving me an itch to ever play these games with real money...
Click to expand...
Yes they are annoying but don't assume everyone is just sitting there, internet connections, getting distracted by someone else in the house, laptop crashing xan all happen and you want to ban people if this happens? I would say a better option is to have a timer and if you haven't started your spins within 5 mins then you game ends automatically.

Also you do remember they used to do the same game for 2 days before they changed it, now you want a different game per hour? if they did that would you then want a different game per minute? If you find the games boring don't play.
 
steveh35 said:
Yes they are annoying but don't assume everyone is just sitting there, internet connections, getting distracted by someone else in the house, laptop crashing xan all happen and you want to ban people if this happens? I would say a better option is to have a timer and if you haven't started your spins within 5 mins then you game ends automatically.

Also you do remember they used to do the same game for 2 days before they changed it, now you want a different game per hour? if they did that would you then want a different game per minute? If you find the games boring don't play.
Click to expand...
This man knows.
 
Hi everyone,

Here are details for the August's Sit & Go Battle Weekend which starts today at 16:00 GMT.

1756453057027.webp


Battle Details:
  • Date: Friday 29th August - Sunday 31st August 2025
1756453153974.webp

  • Battles Type: Sit & Go
  • Max number of players per Battle: 15 & 30
  • Spins per Battle: 25
  • Duration per Battle: 12 minutes
  • Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
  • Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.
  • Requirements: To be able to participate, players are required to have deposited €20 or more and they also need to have collected at least 1,000 XP in the last 30 days before the start of these Battles.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Last edited:
lukey141 said:
You've got to choose better games for these events. Don't know why I even bother wasting time entering. The same games over and over for 4 hours. Why can't we have different ones every hour at least?

4 hours for 52 free spins worth £5.90. Just used them now and got back a MASSIVE 54p. 9.45% rtp not exactly giving me an itch to ever play these games with real money...
Click to expand...
The same two-game format has been running for as long as Thursday Battles have existed, for years.
Before Thursdays, there were 4-hour battles once a month for three days in a row. These also had the same game or games every day. Same thing with battle weekend when it was 48 hours. Two days, two games

A long time ago there used to be a 24h medley on Fridays a few times a year, where the games changed every hour. It was a fun promo until the queue problems started

I think Thursdays could be updated a bit. Games that change every hour is not a bad idea, in mr.Vegas this format is played on Fridays. But as I recall, it was said in the thread that the promotions of these two casinos are intentionally slightly different.

With the format, the only limit is your imagination. For example 3 hours, 3 games. I wouldn't complain if the system could handle it without queuing.
 
anddi32 said:
I don't know what they did, but before "maintenance" the page worked just fine, after "maintenance" mrvegas started lagging really bad and is still lagging.

It seems that the RAW office is on weekend holiday, the problem still hasn't been fixed and today there's a new round of RAW battles on both sites. So if these battles didn't work for you yesterday or not working now, it's worth pulling out any buy-ins if they have been paid in advance.
Click to expand...
We have resolved the issue now with the lag at MrVegas. Should be back to as it was before the maintenance.
 
steveh35 said:
Yes they are annoying but don't assume everyone is just sitting there, internet connections, getting distracted by someone else in the house, laptop crashing xan all happen and you want to ban people if this happens? I would say a better option is to have a timer and if you haven't started your spins within 5 mins then you game ends automatically.

Also you do remember they used to do the same game for 2 days before they changed it, now you want a different game per hour? if they did that would you then want a different game per minute? If you find the games boring don't play.
Click to expand...

Well tbh I didn't call for a blanket ban on people who didn't use their spins. I'm open to anything that makes it better for everyone else regardless of if someone deliberately or accidentally uses up the entire 12 minutes.

And no I don't remember any of this I only started using them the end of July. If that was the case then it's a huge upgrade but I'm simply going off this - Mondays has 4 slots over 2 hours, 1 new one added every 30 minutes. Thursday has the same 2 slots for 4 hours. This weekend thing now runs for 9? hours today and has the same 2 slots only too. Obviously it's better than nothing but it doesn't seem like an unreasonable request for more varitiy

You're right, no one is forcing me to play. At the same time they are free spins and given the wagering requirements to enter (and money I've lost on the site) it would be foolish of me not to take those £10 or so in free spins each week of events. I simply have another laptop next to me and use the auto spins (or raws ultra fast instant spins) while watching something on my main screen.
 
anddi32 said:
A long time ago there used to be a 24h medley on Fridays a few times a year, where the games changed every hour. It was a fun promo until the queue problems started
Click to expand...

TBH I prefer the same games for the full 9 hrs as it feels easier to win something with many rewards of the same game rather than a few of many different games, even though mathematically shouldn't make any difference.
 
Reelsoffun said:
TBH I prefer the same games for the full 9 hrs as it feels easier to win something with many rewards of the same game rather than a few of many different games, even though mathematically shouldn't make any difference.
Click to expand...

Agreed. I just wish they'd start it a couple of hours earlier.

As most know on here, I go to bed regardless of xyz at 10.30pm sharp so miss the last 2-3 hours Fri/Sat/Sun
 
Gesh these no spin registering people are driving me nuts. I just had a 25 spin Buffalo that scored 0 points... Put me in 30th place behind someone who finished on 0 points in 29th who didn't use any of their spins.

And to add insult to injury after my big fat zero I had to wait another 9 minutes for the 12 minutes to finish before I could try again. You've got to do something about this
 
lukey141 said:
Gesh these no spin registering people are driving me nuts. I just had a 25 spin Buffalo that scored 0 points... Put me in 30th place behind someone who finished on 0 points in 29th who didn't use any of their spins.

And to add insult to injury after my big fat zero I had to wait another 9 minutes for the 12 minutes to finish before I could try again. You've got to do something about this
Click to expand...
Non-spinners have been discussed since the 2010s. Nothing has changed, nothing will change about them, I'm pretty sure of that. Complaining about them doesn't help, it's just that it depends on luck when you get into the same battle with a non-spinner and when you don't.

I know, it's always annoying when one player makes other players wait several minutes. But that's just the way it is and it won't change.
 
lukey141 said:
Gesh these no spin registering people are driving me nuts. I just had a 25 spin Buffalo that scored 0 points... Put me in 30th place behind someone who finished on 0 points in 29th who didn't use any of their spins.

And to add insult to injury after my big fat zero I had to wait another 9 minutes for the 12 minutes to finish before I could try again. You've got to do something about this
Click to expand...
Lukey they don't want battles to finish before the 12 minutes as that would mean more battles and more free spins, this is why it is now 12 minutes instead of 10 minutes.

I think Lukey you need to just accept that battles are the times they are for a reason, they are now 27 hours per weekend instead of 48 hours like they used to be, it maybe frustrating but the battles are 10 years old now they have always had people who won't use their spins it is part of playing.

If Videoslots wanted to they could just make every battle last the full time, there is no right to end the battles early just because you have no patience so get into the mindset that every battle is 12 minutes instead of sitting there getting annoyed because someone hasn't played, other sites would let their tournaments go full time length.
 
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