@Team.Videoslots
I used a 5Eur ticket last week and played a"Book of the Fallen - Sit & Go".
When The time was up I was in first place but then The battle was gone from my lists and no pricemoney has yet been seen.
Ive spent hours in the chat and several emails to support but i dont get any answers. The first person said that she could see that The battle hadnt finished although it had gone several hours by then and it has a timelimit of 20min but she just told me to wait a bit longer...
Ive got a Ref number: 557352822 and my name in battles is bevvan if that helps. Can you take a look what it is thats taking this long?