Official Videoslots presents Battle of Slots!

[thisismatteh]

Additionally @Team.Videoslots I'm sitting on 180 freespins that errored on activation that needs fixing

50fs on Fishing Frenzy Megaways x 2
50fs on Dog House
30fs on Great Rhino Megaways

Thanks in advance!

[email protected]

 

[Team.Videoslots]

Hi Thisismatteh,

Thank you for your feedback.

Please contact our support team via Live Chat, or by email: [email protected] with more information about the issue you encountered.

We are very sorry for this inconvenience and thank you all for your patience.

Kind regards,
Team Videoslots

 

[thisismatteh]

@Team.Videoslots thanks for the reply!

i already did. Just wanted to document the issue here as well, as prior experiences ive waited over 7 to 14 days for resolution from ticket creation. Wasn't sure if replying here is also something I should do.

Cheers

 

[Krrk]

Network error eating freespins on Madame Destiny Megaways too.

 

[sbr992]

Network error eating freespins on Madame Destiny Megaways too.

Time to wait 7 days for them to be credited. VS needs to empower their live chat staff to just apply the spins.

 

[thisismatteh]

Time to wait 7 days for them to be credited. VS needs to empower their live chat staff to just apply the spins.

Just like the good old days -_-

 

[Team.Videoslots]

Network error eating freespins on Madame Destiny Megaways too.

Hi @Krrk ,

We are checking the issue.

Apologies for the inconvenience.

Kind Regards.
Team Videoslots.

 

[chayton]

@Team.Videoslots are Pragmatic Play games no longer available in Canada? I'm able to play them at other casinos, so just wondering thanks.

 

[Team.Videoslots]

Hi all,

the issue with Madame Destiny Megaways has been fixed, if you still have non working spins, please contact our support or DM us, so we can replace the spins.

Kind Regards.
Team Videoslots.

 

[Team.Videoslots]

@Team.Videoslots are Pragmatic Play games no longer available in Canada? I'm able to play them at other casinos, so just wondering thanks.

Hi @chayton ,

We are having some issues with Pragmatic in Canada, this was raised and this is being checked internally.

Kind Regards.
Team Videoslots.

 

[kat1992]

So...after these "great" days with basicaly no events as the site crashed and nothing worked, add to that a battle weekend with slots everyone said we didnt want...
Tomorrow we get mystery monday for tickets.
Great

 

[Video_Poker_Pro]

So...after these "great" days with basicaly no events as the site crashed and nothing worked, add to that a battle weekend with slots everyone said we didnt want...
Tomorrow we get mystery monday for tickets.
GreatView attachment 194868

It has become really bad sadly.

 

[Jono777]

...not to forget Dirt Scatters Don't Matter to endure for 48h after asking nicely NOT to have this game.

I recall I used to look forward to battle weekends, commenting often and how I liked both games, then again I also remember the £1 note.

 

[anddi32]

Somehow I understand that sitngo's is not replaced if they don't work. I don't understand why they didn't just put a new Tuesday madness after the previous one, for example on Wednesday. There was no technical obstacle, just the casino's decision to leave the canceled promotion unreimbursed

if these cancelled stuff are not compensated in any way, then the current casino policy starts to be completely incomprehensible. Now we are not talking about a single cancellation but a series of cancellations if both casinos are taken into account. And I think it is completely justified to demand some kind of compensation at this point

Compensation can be given in many ways, such as better games for battle weekend. But of course not, instead once again a game choice that causes more complaint than praise

 

[OSCAR1962]

Same thing happened to me for 75 fs. Reached out via email about 4-5 days ago. No reply thus far sadly.

Ditto had it a couple of months ago network error, funny thing though I had no problem depositing and spending £180 prior to this, went to chat filled out the form for the umpteenth time and waited for an agent.....and waited...and after an hour gave up left the window open 9 hours later looked at it and still no agent, gave up, thankfully don't get many wheel of jackpot spins anymore, don't bother with chat now it depresses me

 

[Team.Videoslots]

Hey Everyone,

The Great Easter Slot Hunt 2024 is back for another year!

For the next 7 Days up until Sunday 31st of March, we will be bring you a daily clue. Once you have guessed the Easter themed game of the day, head over and complete the requirement to unlock your spin on the Easter Wheel of Jackpots.

Today's Clue: An explosive sweet taste, from the abundance of this candy-land.

Can you guess the game brought to you by Pragmatic Play? If so, Win 15 times to unlock your spin on the Easter Wheel of Jackpots.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[Team.Videoslots]

Hi everyone,

It’s time to unveil today's Mystery Monday event: 4X €1,500 Battle Tickets, which started at 00:00 GMT.

Battle Details:

• Date: Monday 25th March 2024
• Game Names & Times:
• 00:00 – 05:59 GMT: Almighty Lollipop (RAW iGaming) €0.20
• 06:00 – 11:59 GMT: Reactoonz (Play'n GO) €0.20
• 12:00 – 17:59 GMT: Gates of Olympus (Pragmatic Play) €0.20
• 18:00 – 23:59 GMT: Ave Caesar DynamicWays (RAW iGaming) €0.20
• Battle Type: MTT Freerolls
• Max number of players per Battle: 50,000
• Spins: 100 Spins
• Duration per Battle: 6 Hours
• Early registration: 24 hours
• Late registration: 30 minutes before end of Battle

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[OSCAR1962]

Got my £1.00 ticket for tomorrows added prize game so don't need to waste depositing another tenner

 

[itsme123]

Got my £1.00 ticket for tomorrows added prize game so don't need to waste depositing anothert tenner

It’s the new crap forge game, you might want to hang on to the ticket….

 

[Itaghai]

@Team.Videoslots 5 sweet bonanza spins from the wheel.

 

[Team.Videoslots]

Hi @Itaghai ,

Hope you are doing well,

We have replaced the free spins in question.

Kind Regards.
Team Videoslots.

 

[Itaghai]

Hi @Itaghai ,

Hope you are doing well,

We have replaced the free spins in question.

Kind Regards.
Team Videoslots.

Thank you,

Still having the same issue, it might be a bug.
Can you test it in your account first?

 

[Team.Videoslots]

Hi @Itaghai ,

Apologies for the inconvenience, we have replaced the free spins for another game, and we will look into the reward not working.

Kind Regards.
Team Videoslots.

 

[Itaghai]

Hi @Itaghai ,

Apologies for the inconvenience, we have replaced the free spins for another game, and we will look into the reward not working.

Kind Regards.
Team Videoslots.

@Team.Videoslots 10 The Dog House Megaways from the clash of spins

I had also spins for other pragmatic games, Great Rhino and Wolf Gold and they worked fine, so it might be just some selected games that have this issue.

 

[Reelsoffun]

is todays game sweet bonanza? Just asking for a friend as I don’t bother since every one was 5 spins last time so I boycott them now

 

[sbr992]

Hi sbr992,

Unfortunately, I have no news to share regarding any potential rescheduling of the battles from Monday or Tuesday.

I'll be sure to post an update here as soon as I have one however.

Thanks and Kind Regards,
Team Videoslots

Can't wait for the update hun. It's like I'm waiting for the next Marvel movie.

 

[DreamRJ]

@Team.Videoslots - Sent you a PM because when I claimed 8 free spins it gave me a network error the spins was won from clash of spins and they was on the dog house and live chat said they are unable to replace the spins for me.

This is unacceptable. In the past Live Chat was able to add missing spins instantly so what has changed? Not acceptable!

 

[Team.Videoslots]

@Team.Videoslots 10 The Dog House Megaways from the clash of spins
View attachment 194895
View attachment 194896

I had also spins for other pragmatic games, Great Rhino and Wolf Gold and they worked fine, so it might be just some selected games that have this issue.

Hi Itaghai,

Apologies for the inconvenience caused. We have replaced the spins to the game Sugar Rush and you should be able to play these now.

In the meantime, we're still looking into the issue with the error provided when activating the spins.

Thanks
Kind Regards,

Team Videoslots

 

[hubbadubbadingdong]

Anyone else got this issue ! @Team.Videoslots @Mr Wild

Mystery Mondays - There is an hour left to play , but it also says finished but i have not spun yet

 

[Team.Videoslots]

Anyone else got this issue ! @Team.Videoslots @Mr Wild

Mystery Mondays - There is an hour left to play , but it also says finished but i have not spun yet

Hello hubbadubbadingdong,

I've had a quick look at your account, and can see that you have played all your 100 spins for this battle (ID: 5035228)

Let me know if you're facing any issues or questions in this regard.

Kind regards.
Team Videoslots.

 

[ihilty79]

@Team.Videoslots i have not had my 1 euro ticket buyin returned from last weeks 15k added that did not run. I raised it on chat and still wait a week nearly now.login name:ihilty

 

[Team.Videoslots]

@Team.Videoslots i have not had my 1 euro ticket buyin returned from last weeks 15k added that did not run. I raised it on chat and still wait a week nearly now.login name:ihilty

Hi ihilty79,

I will send you a private message to look further into this.

Thanks,

Kind Regards.
Team Videoslots!

 

[kulli]

and im still waiting my booster @Team.Videoslots

 

[Team.Videoslots]

and im still waiting my booster @Team.Videoslots

Hello kulli,

There are unfortunately no news on that front, but hopefully it will be resolved soon, and any funds missing with the weekened booster payment will be granted to your account.

Kind regards.
Team Videoslots.

 

[Team.Videoslots]

Hey Everyone,

Day 2 of The Great Easter Slot Hunt 2024 is here! Are you ready for another clue?

Today's Clue: It’s Judgement Day, and you’re on the seat. This Court is not for the faint of heart.

Can you guess the game brought to you by Play'n GO? If so, Spin 30 times to unlock your spin on the Easter Wheel of Jackpots.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[Team.Videoslots]

Hi everyone,

Here’s the information about today’s ongoing Tuesday Madness Battle on Forge of Hephaestus from RAW iGaming which continues until 23:59 GMT with an added prize pool of €15,000!

Battle Details:

• Date: Tuesday 26th March 2024
• Times: 00:01 - 23:59 GMT
• Game: Forge of Hephaestus (RAW iGaming) €0.20
• Buy-In: €1.00
• Spins: 100 Spins
• Added Prize Pool: €15,000 which will increase with every €1 buy-in. Prizes are wager-free.
• Requirements: To be able to participate, players need to have deposited at least €20 and earned 1,000XP in the last 30 days before the start of this Battle.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[ninuoh]

Tonight battle event on mrvegas? Anyone got e-mail?

 

[toms596]

It's €0.50 tickets so worth a miss

 

[ninuoh]

It's €0.50 tickets so worth a miss

Yes, but its about seeing if sngs event will work without issues

 

[thisismatteh]

Hey Everyone,

Day 2 of The Great Easter Slot Hunt 2024 is here! Are you ready for another clue?

View attachment 194931

Today's Clue: It’s Judgement Day, and you’re on the seat. This Court is not for the faint of heart.

Can you guess the game brought to you by Play'n GO? If so, Spin 30 times to unlock your spin on the Easter Wheel of Jackpots.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

Played the 30 spins, no jackpot wheel awarded. Currently 20 minutes waiting for Live Chat. I'm guessing this is widespread?

 

[Jono777]

Played the 30 spins, no jackpot wheel awarded. Currently 20 minutes waiting for Live Chat. I'm guessing this is widespread?

Nope, you have to do the requirement, naked stood on your head and use your feet to spin, this way the wheel credits no problem.

Yeah, I'm VERY bored

 

[Team.Videoslots]

Played the 30 spins, no jackpot wheel awarded. Currently 20 minutes waiting for Live Chat. I'm guessing this is widespread?

Hi thisismatteh,

Apologies for this inconvenience caused.

I checked from my end and can see the requirements were all met, and added the wheel manually for you. You should be able to activate it.

Thanks,
Kind Regards

Team Videoslots

 

[anddi32]

It's €0.50 tickets so worth a miss

Theoretically, Tuesday is roughly the same value for the player as Friday. The average freespins prize in sit n go's for a player is about 0.7 euros (5 spins with 0.15 bet size minus RTP). Since the battle time in Tuesday's promotion is only eight minutes, by default you can collect more rewards than on friday.

So in terms of value, Friday and Tuesday are quite close to each other

 

[Kroffe]

Theoretically, Tuesday is roughly the same value for the player as Friday. The average freespins prize in sit n go's for a player is about 0.7 euros (5 spins with 0.15 bet size minus RTP). Since the battle time in Tuesday's promotion is only eight minutes, by default you can collect more rewards than on friday.

So in terms of value, Friday and Tuesday are quite close to each other

But 50% of the tickets you win will be 'dead' on arrival because the only thing you can use them for is joining those battles that give you a €1 ticket, and you have a 50% chance to win.

If there was a system in place so you could combine tickets or trade them in for the cash value i would agree that the value would be similar.
As it is now you are playing battles to win tickets so you can play battles to win tickets, so you can play battles to win tickets, so you can join a battle with a cash prize and hope for that 1 in 100 chance of placing in the money.

I have only played the ticket battles 2-3 times, but it seems the risk of ending up with literally nothing after 4 hours of battles is quite high.
Which is of course why they exist in the first place, i dont think anyone prefers them over 'normal' battles.

 

[DreamRJ]

Anyone know the slots yet for battle weekend seeming it is in a few days time?

 

[TheAddict]

Jeez, Kroffe. Sounds harder than progressing through a NLC bonus, upgrading to the super bonus and then hitting the max win.

 

[jeretee]

Anyone know the slots yet for battle weekend seeming it is in a few days time?

Hope its not that game what was today 15.000e tournament

 

[Kroffe]

Anyone know the slots yet for battle weekend seeming it is in a few days time?

Sadly, Unless it has been changed its Scatters matter 20p and Book of dead 10p.

 

[DreamRJ]

Hope its not that game what was today 15.000e tournament

Yeah I have this sinking feeling it might be that shit slot. I mean it is also a kind of collector slot as well so you run out of spins to be able to finish the collection in the base game of the coins.

So again VS is ignoring the facts about collection slots. I thought they listened and banned using collection slots for battles? so what changed @Team.Videoslots ?

Please do not use collection slots for battles. They are a scam and unfair to the players in the battles.

 

[Flyingslotsman]

Played the 30 spins, no jackpot wheel awarded. Currently 20 minutes waiting for Live Chat. I'm guessing this is widespread?

What's the game today?