Official Videoslots presents Battle of Slots!

[toms596]

Don't have to double any rewards if no one can play eh

 

[spoo42]

almost an hour down, half hour left of the original battle period.. id like to think if they come back working itll be extended.. but i don't remember the last time battles were extended after a site issue.

 

[ihilty79]

Don't have to double any rewards if no one can play eh

They should quadruple them next week and have it not run. I have inventive ways to save the precious pennies how about:.
* Reducing the mystery monday from 100k free spins battle to 20k
* Making a rakeback type scheme that gives out less than a quater than in the past
* Put bots in to slow the game turnovers down ...ones that never spin.
* Have queues that last 15 minutes plus and are 900 deep or
* How about maintenance on a regular basis on the event nights.

Oh wait maybe they used most of them.

 

[ihilty79]

almost an hour down, half hour left of the original battle period.. id like to think if they come back working itll be extended.. but i don't remember the last time battles were extended after a site issue.

33% of the time apparently

These downtimes give me far too much time on my hands!!!

 

[xbornluckyx]

@Team.Videoslots I think you should update us as to whether they will be running at all tonight, rather than having us sit here playing guessing games.

 

[jeretee]

soon site down hour..

 

[Team.Videoslots]

Hi @Everyone,


We are sorry for the inconvenience caused and we are of course actively working on the issue, to have it resolved ASAP.

As you may understand this has not be done on purpose, and we always aim to disturb your gaming experience as little as we can, however sometimes tech issues arise and they have to be addressed.

Your cooperation is greatly appreciated.

Kind Regards,
Team Videoslots

 

[sbr992]

33% of the time apparently

These downtimes give me far too much time on my hands!!!

 

[scott dickson]

site to come back on at 20.01 with no extension = a great night for the videoslots bosses

 

[09237653]

so is that it then? 31 mins of a 2 hour event.

 

[xbornluckyx]

so is that it then? 31 mins of a 2 hour event.

If you got 31 mins you were doing well lol

 

[09237653]

that is the exact moment it went off for me, managed to play a couple before it did.

 

[Team.Videoslots]

Hi Everyone,

Just to keep you all updated.

We are still investigating the matter, and we have located an issue with the Server, therefore it seems very unlikely it will be of quick resolution, as the issue turned out to be complicated rather than easy.

We do apologize for the inconvenience caused.

Kind Regards,
Team Videoslots

 

[sbr992]

Hi Everyone,

Just to keep you all updated.

We are still investigating the matter, and we have located an issue with the Server, therefore it seems very unlikely it will be of quick resolution, as the issue turned out to be complicated rather than easy.

We do apologize for the inconvenience caused.

Kind Regards,
Team Videoslots

Yeah okay but what about the 2 hour battle are you resuming it after its fixed or what?

 

[bingohead80]

Hi Everyone,

Just to keep you all updated.

We are still investigating the matter, and we have located an issue with the Server, therefore it seems very unlikely it will be of quick resolution, as the issue turned out to be complicated rather than easy.

We do apologize for the inconvenience caused.

Kind Regards,
Team Videoslots

How about you stop apologising and actually start talking about how you are gonna make amends for both Thursday and tonight (Videoslots). Let's not forget that the Mr Vegas event (Friday) was also a complete wash out. I haven't earned 1p from 10 cumulative hours of freerolls for crying out loud.

Give us some answers rather than spouting futile deflecting apologies!

 

[Jono777]

Yeah okay but what about the 2 hour battle are you resuming it after its fixed or what?

Event will be scrapped for tonight but don't worry, we'll run it from 6-10pm tomorrow night by way of apology / compensation

 

[spoo42]

yeah pretty sure it will be scrapped unless its back soon, though by the above message its looking like it may be a while longer yet, so im guessing itll be done for tonight.

 

[YouTubeSlots]

lol. So glad i dont even care anymore like i used to. On how crap there servers are.
Stop apologising for years, and fork the cash out and fix it.

Its not the reps fault, He or She are always very helpful.

Its the people at the top of the company refusing to spend on there infastructure.

They have clearly known about this for years now........

 

[OSCAR1962]

Your not using one of the piratebay's old servers are you

 

[sbr992]

Well I wish my wife went down as often as Videoslots.com

You gotta give her £20 a month and earn 1000xp by doing chores.

 

[slotmaster]

You mean we have to talk with each other and people now instead of playing slots! gross!

 

[Video_Poker_Pro]

Update?

 

[anddi32]

Its not the reps fault, He or She are always very helpful.

Of course not his/her fault, and I'm not blaming the REP here. I'm just wondering about the general information line. Today, the casino has not communicated a single word about the fate of the battles, only about the site's technical problems. When someone asks for the destiny of the battles, there is no answer. And this was not the first time.

I myself don't really care if these technical problems take an hour or the whole night. What's interesting is today's battles, will we be left without compensation again because of the site problems. The casino here has not even officially informed about the cancellation of the todays battles, not the transfer, not about anything other than the site is down and the problem is being investigated.

I can say from my own point of view what would sound fair and reasonable as a player:
"sorry, we'll fix the issue asap and add a corresponding amount of additional time to the end of the battles" or
"sorry, we can't fix the problem tonight. We have to cancel tonight's promotion and move it to a replacement date"

But no... After last friday's farce, Mr Vegas hasn't apologized for it, hasn't compensated for a second, the battles just came and went. 15 minutes of effective game time when it should have been 4 hours. Today at VS, there was supposed to be 2 hours of playing time with double prizes, we got 30 minutes. The battles came and went, the casino hasn't mentioned a word about compensation. The conclusion can be drawn that no compensation is forthcoming.

This way, as a player, you feel that the casino has once again let its customers down. The casino may consider these promotions "free promotions", but from the player's point of view they are not.

 

[kulli]

Amen.

 

[bingohead80]

Of course not his/her fault, and I'm not blaming the REP here. I'm just wondering about the general information line. Today, the casino has not communicated a single word about the fate of the battles, only about the site's technical problems. When someone asks for the destiny of the battles, there is no answer. And this was not the first time.

I myself don't really care if these technical problems take an hour or the whole night. What's interesting is today's battles, will we be left without compensation again because of the site problems. The casino here has not even officially informed about the cancellation of the todays battles, not the transfer, not about anything other than the site is down and the problem is being investigated.

I can say from my own point of view what would sound fair and reasonable as a player:
"sorry, we'll fix the issue asap and add a corresponding amount of additional time to the end of the battles" or
"sorry, we can't fix the problem tonight. We have to cancel tonight's promotion and move it to a replacement date"

But no... After last friday's farce, Mr Vegas hasn't apologized for it, hasn't compensated for a second, the battles just came and went. 15 minutes of effective game time when it should have been 4 hours. Today at VS, there was supposed to be 2 hours of playing time with double prizes, we got 30 minutes. The battles came and went, the casino hasn't mentioned a word about compensation. The conclusion can be drawn that no compensation is forthcoming.

This way, as a player, you feel that the casino has once again let its customers down. The casino may consider these promotions "free promotions", but from the player's point of view they are not.

Exactly. And put quite simply, if they consider these battles as "free promotions", they should remove the XP qualifying requirements with immediate effect.

This Rep hasn't acknowledged once that we have been shafted, they just keep parroting the same insincere apology with no word on what they are going to do to make it right.

If players keep playing on there after this I really don't know what to say.

 

[xexe]

Well crap, it's almost midnight and I need to go to sleep now.. I signed up for a bunch of battles that I wasn't able to play due to the maintenance taking hours upon hours.. will I get a refund for the unplayed tickets?

 

[dave1888]

Well crap, it's almost midnight and I need to go to sleep now.. I signed up for a bunch of battles that I wasn't able to play due to the maintenance taking hours upon hours.. will I get a refund for the unplayed tickets?

Not bloodyy likely I haven't had refunds on cash battles that broke aftwr buying into them. Never mind freeroll refunds..

 

[Alisa77]

Is VS still down for everyone else too? UK here

I wouldn’t be surprised if, when VS came back online, that the battles will just be scrapped… forever

Worst case scenario, all the freerolls are gone… best case scenario, all new slots for the freerolls ?‍

 

[ninuoh]

Im wondering if they still investigating the issue or forgot to turn site back. I wanted to play 15k battle before hitting bed.

 

[Reelsoffun]

Any update? @Team.Videoslots @Mr Wild

 

[slotmaster]

What do you think we will get?

free cash? 100% deposit bonus with 1x playthrough?

 

[Reelsoffun]

Just want to know when the site will be back, got money on there to withdraw, We will get sod all for the battles....

 

[Reelsoffun]

I know it’s getting late but you would think they would have given us an update considering it’s been nearly 7 hrs.

 

[jeretee]

What do you think we will get?

free cash? 100% deposit bonus with 1x playthrough?

probably 2h and 0,50e battle ticket event , or nothing

 

[Team.Videoslots]

Hello everyone,

The site is back up, but we are still experience technical issues but actively solving them. The speed and functionality should improve gradually.

Kind regards,
Team Videoslots

 

[sapit222]

The site still doesnt work for me.
It was slow to load at first but then it crashed again.

 

[kat1992]

To me it kept saying my game play functionality has been inactivated...then showed i could log in..then blank screen.
Fun times

 

[Team.Videoslots]

Hi everyone,

Here’s the information about today’s ongoing Tuesday Madness Battle on Raging Super 2 Ways from RAW iGaming which continues until 23:59 GMT with an added prize pool of €15,000.

Battle Details:

• Date: Tuesday 19th March 2024
• Times: 00:01 - 23:59 GMT
• Game: Raging Super 2 Ways (RAW iGaming) €0.20
• Buy-In: €1.00
• Spins: 100 Spins
• Added Prize Pool: €15,000 which will increase with every €1 buy-in. Prizes are wager-free.
• Requirements: To be able to participate, players need to have deposited at least €20 and earned 1,000XP in the last 30 days before the start of this Battle.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[Video_Poker_Pro]

Will the players get back 1.5h mystery monday or nothing?

 

[Reelsoffun]

Hi everyone,

Here’s the information about today’s ongoing Tuesday Madness Battle on Raging Super 2 Ways from RAW iGaming which continues until 23:59 GMT with an added prize pool of €15,000.

View attachment 194654

Battle Details:

• Date: Tuesday 19th March 2024
• Times: 00:01 - 23:59 GMT
• Game: Raging Super 2 Ways (RAW iGaming) €0.20
• Buy-In: €1.00
• Spins: 100 Spins
• Added Prize Pool: €15,000 which will increase with every €1 buy-in. Prizes are wager-free.
• Requirements: To be able to participate, players need to have deposited at least €20 and earned 1,000XP in the last 30 days before the start of this Battle.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

Don’t you think it would be good to get the site working again properly before posting more battle info? A lot of us still can’t log in or play any real money games let alone play any battles……

 

[Pixie]

Hello everyone,

The site is back up, but we are still experience technical issues but actively solving them. The speed and functionality should improve gradually.

Kind regards,
Team Videoslots

The site is not back up here !

 

[Video_Poker_Pro]

Don’t you think it would be good to get the site working again properly before posting more battle info? A lot of us still can’t log in or play any real money games let alone play any battles……

Or let the players get compensation!

 

[sbr992]

Hello everyone,

The site is back up, but we are still experience technical issues but actively solving them. The speed and functionality should improve gradually.

Kind regards,
Team Videoslots

What's happening with the Monday battle like we going with the ignore everyone and hope we forget route again lol. The threads about the battles and a guy last night even wrote a massive paragraph. My only reason for playing with VS is that I like the freeroll battles and you put up this 1000xp requirement that isnt free for us, so what's going on?

 

[scott dickson]

Site still broken for anyone else? It worked for enough time to activate some rewards then went down again I'm guessing that's the last IL see of they rewards.

 

[CongoGB]

Yeah, it's very much down. I'm sure they'll be trying their hardest to get it back as they'll be losing money every moment it's down.

Must've been some behind the scenes changes that have gone wrong to have these issues over the past week on both VS and Mr Vegas.

 

[scott dickson]

Nice of them to make the time to promote Tuesday madness before fixing the site.

 

[dpp00]

im just getting a blank white screen

 

[DreamRJ]

wow the site been down since last night, did not use it, I never do the weekly events they not worth it. I only do the battle weekends.

 

[DreamRJ]

404 error usually means the site has been deleted but that can be masked and just made to look like the site was deleted from the server.

Maybe someone got access to VS server and deleted the sites? Or the server drives malfunctioned and died?

I mean if that is the case I do hope VS has backups lol. Imagine if they did not. But also they might have older backups from months ago and not backups of the whole site and database from the last week.

Let us hope it is not that severe xD

Oh wait MrVegas is working though at least.

 

[sbr992]

@Team.Videoslots any chance of answering any of our questions? The websites fully down so unless you're like the only person who works for videoslots and you're the one fixing the website I have no clue why a bit of transparency as to what's going on and how you're gonna compensate us. Last Thursday you chose to ignore us, just don't understand why you think that's fair.

You guys did this last year and you somehow still got "best casino of the year" from meister. Dunno how that translates