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Official Videoslots presents Battle of Slots!

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Hi @Itaghai

Unfortunately, cannot comment on what kind of system we use. Of course, we do have logs for auditing purposes and can track every email sent.

But we have escalated to our developers the recent issue that was experienced by few people here. It will be looked into. I think your account was already raised to the developers, so, we will get back to you once we know more about the issue (or if there's an issue).

We'll keep you updated.

Kind regards,
Team Videoslots
 
Any help/advice @Team.Videoslots ?

nearly 15 minutes , and i cant load the site up ? all im getting is the below..

Screenshot (641).webp

if i tick the box, it spins for a while, then the box empties.. i still cant access the site. Is anyone else having this or is it just me?
 
Hi @jeretee

I'm not able to reproduce the issue.

You are not using VPN or anything similar?

You can try the normal troubleshooting process. Most importantly clearing browser cache as it can cause some issue time to time.

Edit: The screenshot suggest that it's more related to Cloudflare.

Kind regards,
Team Videoslots
 
Well, ive cleared my cache etc, ive tried different browsers, ive even used my mobile, turned wifi off so im just on data, and tried opening VS and that screen is still all i get! i tick the box, and nothing happens until the box empties again. and no i don't use a vpn or anything else, i never have.

Tonights battles, appeared in my lobby, i registered for both battles, then the screen went white and that screen is all i get. 20 minutes now. grrrr.
 
Hi @jeretee

I'm not able to reproduce the issue.

You are not using VPN or anything similar?

You can try the normal troubleshooting process. Most importantly clearing browser cache as it can cause some issue time to time.

Edit: The screenshot suggest that it's more related to Cloudflare.

Kind regards,
Team Videoslots
freeroll works fine for me now , i dont use vpn .. and i send email you too moment ago
 
Hi @spoo42

Sorry, yes, your issue seems to be with Cloudflare. Mixed you with the other customer as I was testing at the same time. :)

It might be due to heavy traffic also. Cloudflare is load balancing service.

We are still looking into it.

Kind regards,
Team Videoslots
 
Yeah it wasnt like i was even hammering the page or refreshing things or something.lol I just logged in, opened the lobby, waited, battles appeared, i registered for both games then i got a white screen. Doesnt work for me on desktop on home wifi, and ive tried to open vs up on my mobile which is on data (different network) and i get the same page.
 
Hi @Itaghai

Unfortunately, cannot comment on what kind of system we use. Of course, we do have logs for auditing purposes and can track every email sent.

But we have escalated to our developers the recent issue that was experienced by few people here. It will be looked into. I think your account was already raised to the developers, so, we will get back to you once we know more about the issue (or if there's an issue).

We'll keep you updated.

Kind regards,
Team Videoslots
Yes, the issue was been raised on the 26th of January, but there wasn't been any update.
If you have any kind of information that you can share regarding the issue, please just let me know.
 
Yeah im going round in circles still.. i tick the box.. the circle spins.. the box empties and nothing. i have to tick the box again, go round in circles. Ive cleared cache etc tried different browser, even loaded page up on my mobile under a different network and it still does the same thing
 
Seems we got something positive from this error.

The system is generating too many battle, BUT the site is holding.....

No more queues, YAY! *Group Hug* :p :p
Yeah, it looks like they changed the code.
Before the battles used to refresh every X seconds, now it looks like it just has an open stream.
Now we can see the enrolled players increase like crazy.
 
Honestly, I think this is even worst than Journey To Chaos...
It certainly shouldn't belong in a wheel that takes around 3.5k wagering.
Absolutely absurd to give rounds to a game whose potential is purely based on collecting things.
it's a different matter if the game doesn't reset itself after the free spins but as we know netent resets everything when free spins finished.

This has been discussed for years when these games have been seen in sit'n go's. But despite that they don't want to change the line even though they know very well where's the problem.
 
Honestly, I think this is even worst than Journey To Chaos...
It certainly shouldn't belong in a wheel that takes around 3.5k wagering.
View attachment 183860

Hope this is not what I get.

FINALLY got a wheel earlier (not spun yet) and if I end up with that pointless garbage, I'll have my decent mood trashed instantly.

Edit: 50FS on Wild North, not as bad as yours but still pretty rubbish IMO.

Guessing there is about 1% chance of the cash prizes, weighted wheels :mad:, after all their cutbacks. :mad:
 
Hope this is not what I get.

FINALLY got a wheel earlier (not spun yet) and if I end up with that pointless garbage, I'll have my decent mood trashed instantly.

Edit: 50FS on Wild North, not as bad as yours but still pretty rubbish IMO.

Guessing there is about 1% chance of the cash prizes, weighted wheels :mad:, after all their cutbacks. :mad:
Lucky I had a bonus on my 46th spin, which paid 2.60£, otherwise my 50 spin would paid the awesome amount of 40p
 
Okay... now this is taking the piss...
Somehow I was extremely lucky to get another wheel with very little wager (~400 to 500£) and I thought, "wow, great, some redemption".
75 FS on Tombstone at 10p per spin.
What a great reward!
1686958873536.png


Suddenly, the 1€ tickets from the blue wheels don't look as bad as they did before.
 
Last edited:
Hi everyone,

It’s time to unveil this week’s Mystery Monday event, which is going to be Power Hour.

1687159062396.webp


Here is what you need to know:
  • Date: Monday 19th June 2023
  • Battle Type: Sit & Go Freerolls
  • Game Names & Times:
  • 18:30 - 19:30 GMT: 10-man Battles: Mustang Gold (Pragmatic Play) €0.25
  • 18:30 - 19:30 GMT: 30-man Battles: Flames of Hephaestus (Leander) €0.50
  • Max number of players per Battle: 10 & 30
  • Spins: 25 Spins
  • Duration per Battle: 10 minutes
  • Requirements: To be able to participate, you need to have deposited at least €20 and collected 1,000XP within the last 30 days before the start of this Battle.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Power hour was originally 4 games (decent bet size) for one hour.

As the site cannot always handle 4 games, it was changed to 2 decent games for 2 hours.

@Team.Videoslots - Can you speak with management please to see if this can be extended as we players are only just getting settled after one hour!

Many thanks (Ps: It is my birthday so they simply cannot say "No!" ) :p
 
Power hour was originally 4 games (decent bet size) for one hour.

As the site cannot always handle 4 games, it was changed to 2 decent games for 2 hours.

@Team.Videoslots - Can you speak with management please to see if this can be extended as we players are only just getting settled after one hour!

Many thanks (Ps: It is my birthday so they simply cannot say "No!" ) :p
And wasn't it 2 games at 0.40€ or 1 at 0.40€ and one at 0.50€ before?
Either way, if last Thursday I manage to get 0 rewards in 1 hour and 30 minutes, I'm pretty sure I can do the same with only one hour today! ?
 
@Team.Videoslots @Mr Wild I got 50 freespins in Cygnus 2 from a Jackpotwheel and they don't work so I want new ones! I have done the usual procedure so the only thing that needs to be done is to give me new spins! Tried talking to the chat but nothing happens there!
Hi @Pixie

Sent you a PM.

Kind Regards.
Team Videoslots.
 
I got exactly the same over on MrV from a jackpot wheel the other day.. ?‍♀️
Mr V's wheels were generous at the start - said before, wasn't uncommon within the first months of their launch to see 2/3 within 200 quids of deposits and a few gave cash rewards. Now? 1k, lucky to see one and when you get it it's more often than not, 50FS at sometimes 10p.
 
Has the tuesday madness been cut? i believe it used to be 1e added per buyin, but now it seems its 0.75e added per buyin.
wont be suprised if the also cut it from 15k to 10k or even 7.5k soon
Haha you’re right. 381 buy in's and only 285.75 added. FFS this cost cutting is getting stupid now.
 
Can everyone please pray to their relevant higher being and request all non spinners are busy tonight. Thanks in advance. :thumbsup: ?
 
Has the tuesday madness been cut? i believe it used to be 1e added per buyin, but now it seems its 0.75e added per buyin.
wont be suprised if the also cut it from 15k to 10k or even 7.5k soon

Haha you’re right. 381 buy in's and only 285.75 added. FFS this cost cutting is getting stupid now.

The costcutting is faster then the news if this is the case, the info-page still says 1buyin= 1Eur more to the pot but nothing surprises me anymore...
 
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