- Joined
- May 13, 2014
- Location
- Wolverhampton
I'm UK and playing no problems, log out and close browser, restart PC and you should be good to go!
Official Videoslots presents Battle of Slots!
- Thread starter Philip
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I'm UK and playing no problems, log out and close browser, restart PC and you should be good to go!
Read more about Videoslots in our in-depth review
Already did that and even tried in incognito, no luck.
Also, this is something on the server side, not the client side
- Joined
- Aug 28, 2016
- Location
- uk
Same, cleared cache tried different browser still no joy.
- Joined
- May 6, 2019
- Location
- North West
I stand corrected then. Maybe it was the disappointment of not hitting the £400 that I remember
@Team.Videoslots we need your help.
Some players aren't able to join the battles, after registering for one we just get placed into a ghost queue.
Some players aren't able to join the battles, after registering for one we just get placed into a ghost queue.
- Joined
- May 13, 2014
- Location
- Wolverhampton
I stand corrected then. Maybe it was the disappointment of not hitting the £400 that I remember
Lol, yeah, first time ever in my life I was gutted for getting a 'free' £200
- Joined
- Dec 18, 2018
- Location
- Sweden, Östersund
@Team.Videoslots please avoid Raw games in the battles !
- Joined
- Mar 2, 2019
- Location
- sweden
Yeah, very ill suited for battles.
No way are you going to collect enough pots for a feature in just 4-6 spins.
- Joined
- Aug 9, 2016
- Location
- UK
Forgive me for stating the obvious, 'cause I'm sure you will have tried already but... have you left the queue and tried to join new battle?
- Joined
- Aug 28, 2016
- Location
- uk
According to the chat they are aware of the problem
Yes, I did that already, I also just let a queue expired and registered again but nothing worked.
I just spoke with their live chat and they just said they were aware of the issue and trying to resolve it.
These 4 hours of battles just got shorter by a hour, let's hope it doesn't happen tomorrow where it's only 2 hours of battles
- Joined
- Apr 20, 2018
- Location
- UK
I'm sure it'll pay nothing in the rewards, but the base game of this RAW thing isn't too bad. At the moment.
- Joined
- Feb 24, 2018
- Location
- Lincoln UK
Yeah that always been my gripe with 100+
it should be 150/200 for gold in line with others as your on it for 400 levels and is effectively the same as silver
maybe it was at some point and was cut to 100.
it’s about time we saw a birthday wheel as well @Team.Videoslots I suggested that last year and as it was my birthday yesterday so I know you not implemented one yet lol come on, you can afford a few free spins for our birthdays can even be based on loyalty if needed to stop people just logging in once a year to get it.
- Joined
- Jul 23, 2018
- Location
- Malta
Hi everyone,
We are aware of the Battle issue and working on it.
It affects some players and we have identified the cause of the issue. Still trying to find a fix for it.
Kind regards,
Team Videoslots
We are aware of the Battle issue and working on it.
It affects some players and we have identified the cause of the issue. Still trying to find a fix for it.
Kind regards,
Team Videoslots
- Joined
- Jul 23, 2018
- Location
- Malta
Hi again
Regarding the login issues, it should have been fixed by now but please do report if there's still any issues.
Kind regards,
Team Videoslots
Regarding the login issues, it should have been fixed by now but please do report if there's still any issues.
Kind regards,
Team Videoslots
@09237653 @Buffalo Bill I was just able to register, in case you still on the queues, cancel them and try again
- Joined
- Aug 28, 2016
- Location
- uk
Cheers, have just gotten into my first battle of the night, good luck everyone
- Joined
- Oct 20, 2010
- Location
- UK
Yeah same here. cheers.
- Joined
- Dec 18, 2018
- Location
- Sweden, Östersund
@Team.Videoslots, I won a reward from Dazzle Me Megaways (15 spins) it didn't work !
And a question - have you stopped handing out gray jackpot wheels to Swedish players?
And a question - have you stopped handing out gray jackpot wheels to Swedish players?
Last edited:
- Joined
- May 19, 2013
- Location
- A Ham Sandwich Wrapper
A 4 Hour long freeroll that didn't have any errors and ran perfectly. Remember this day with great pride!
For me anyway.
For me anyway.
Yeah, for you, in my case it was a 2 hours and half as me and some others were stuck in some ghost queues.A 4 Hour long freeroll that didn't have any errors and ran perfectly. Remember this day with great pride!
For me anyway.
Just had 3 rewards from the Wild West Gold and a few from the raw slot.
Hope tomorrow everything goes better
- Joined
- May 19, 2013
- Location
- A Ham Sandwich Wrapper
I had the same the other night pal. Earned 2 rewards from 4 hours of joining every battle.
They really do need to sort it out once and for all.
- Joined
- May 19, 2013
- Location
- A Ham Sandwich Wrapper
I had the same the other night pal. Earned 2 rewards from 4 hours of joining every battle.
They really do need to sort it out once and for all.
- Joined
- Dec 3, 2020
- Location
- Sweden
Do your self a favour and read this thread from 2020 and see if they fixed some problems. Players have been hoping to se them fix battles for some years now, All they have said is we will look in to it. Top of that you are getting 10p games on RAW provider and have to make 2500xp just to play that. ?
Well, I have been joining the slots battles for quite some time now, although there could have been some issues during that time, I remember that last year things would run more smoothly, we even had some mystery fridays that were a full day of battles without any issue.
I think that the issues started to pop up when they added the queues, before you needed to click in an open battle and race to join it before it was full, sometimes could be a bit hard to get into a 10-man battle but I don't remember us being unable to join battles for hours.
- Joined
- Aug 21, 2018
- Location
- Finland
Years ago battle system worked only in desktop-version. Then they brought it to mobile and i guess there is one reason why problems started to moulder. Increased number of players and queue-system was an almost mandatory addition because mobile system wasn't as fast as desktop-system. So desktop-players got a pretty big advantage without queue-system.
But i don't think that queue is the root cause. There are several different factors why the system is not reliable but everything has started from the increased number of players. That's my guess
But i don't think that queue is the root cause. There are several different factors why the system is not reliable but everything has started from the increased number of players. That's my guess
- Joined
- May 13, 2014
- Location
- Wolverhampton
Just an FYI @Team.Videoslots
The Lucky McGee Superslice rewards from last night's battles are not working correctly.
The spin button is greyed out and you have to refresh each and every single spin to get the reward to play out.
The Lucky McGee Superslice rewards from last night's battles are not working correctly.
The spin button is greyed out and you have to refresh each and every single spin to get the reward to play out.
- Joined
- Jul 23, 2018
- Location
- Malta
- Joined
- Oct 20, 2010
- Location
- UK
Is there currently any issues with the website today? there was a chrome update yesterday and the VS page has been problematic for me ever since, not loading, loading very slowly, is this just me or a global problem? at the moment all I get is this:
I'm getting issues with the login
The fun thing is that chrome always auto filled the password and it was fine earlier today, not sure what happened
- Joined
- Dec 13, 2014
- Location
- Glasgow and Home - N Ireland
I was using chrome the other day and Bonanza was mental. Wouldn’t load. So had to swap to another browser.
- Joined
- Oct 20, 2010
- Location
- UK
I played the hot fiesta battle fine about 45 mins ago so im pretty sure im logged in just cant access anything, other casinos are working fine so pretty sure its a VS only problem.
update: appears to work on firefox.
update 2: scratch that, booted to the blank screen after trying to join the rounders battle..
update 3: page working on chrome again but cant log in.
Last edited:
update 4 ?: I just spoke with their online chat and they are aware of the issues and are working on it.
@09237653 The website seems to be working now but the 30 tickets battle got cancelled
Last edited:
- Joined
- Jul 23, 2018
- Location
- Malta
Hi everyone,
Unfortunately, we do have the same issue as yesterday. Apparently, the fix applied yesterday did not fully fix the issue and it reoccurred today.
The issue is not affecting all the customers but we are doing our utmost to find a solution to it as fast as possible.
The Battle 3704294 (60 Rounders Tickets - Freezeout) was cancelled due to this issue.
We really apologise any inconvenience caused by this technical issue.
EDIT: The latest information from our developers is that the issue should have been fixed. However, if you experience any further issues, please let us know.
Kind regards,
Team Videoslots
Unfortunately, we do have the same issue as yesterday. Apparently, the fix applied yesterday did not fully fix the issue and it reoccurred today.
The issue is not affecting all the customers but we are doing our utmost to find a solution to it as fast as possible.
The Battle 3704294 (60 Rounders Tickets - Freezeout) was cancelled due to this issue.
We really apologise any inconvenience caused by this technical issue.
EDIT: The latest information from our developers is that the issue should have been fixed. However, if you experience any further issues, please let us know.
Kind regards,
Team Videoslots
- Joined
- Apr 20, 2018
- Location
- UK
Site's struggling - and it was all going so well...
Same in here, too slow to be able to register
- Joined
- May 13, 2014
- Location
- Wolverhampton
PLEASE - nobody mention the 'E' word, real tough one at work today and I'm knackered lol!
- Joined
- Apr 20, 2018
- Location
- UK
"We are aware of the problem and won't be *xtending the battles"
- Joined
- Dec 6, 2017
- Location
- UK
this is poor . half an hour on a blitz type event. thought everything was now working and rosey.
Last edited:
- Joined
- Feb 11, 2013
- Location
- Bonnie Scotland!
Videoslots:
- Joined
- Dec 9, 2012
- Location
- Lincolnshire
Any chance of getting the xp reward and trophy system sorted
- Joined
- Dec 18, 2018
- Location
- Sweden, Östersund
It is so bad when they don't give us more time !
- Joined
- Apr 20, 2018
- Location
- UK
Frustrating last 30 mins, but worth it in the end:
- Joined
- Jul 23, 2018
- Location
- Malta
Hi everyone,
The Grand Final Battle is here. Join us tomorrow from 00:01 GMT for your chance to walk away with a share of the €30,000 guaranteed prize pool!
Grand Final Battle Details:
Good luck!
Kind regards,
Team Videoslots
The Grand Final Battle is here. Join us tomorrow from 00:01 GMT for your chance to walk away with a share of the €30,000 guaranteed prize pool!
Grand Final Battle Details:
- Date: Sunday 25th September 2022
- Time: 00:01 - 23:59 GMT
- Game: Wolf Gold from Pragmatic Play
- Bet Level: €0.25
- Buy-In: €110
- Spins: 400
- Last Buy-In: 30 minutes before the end of the Battle
- Guaranteed Prize Pool: €30,000
- Requirements: To participate players need to have deposited €20 or more and collected 2,500XP in the last 30 days before the start of this Battle.
Good luck!
Kind regards,
Team Videoslots
Just tried to log in now and the website appears to be having issues again.
- Joined
- Jul 23, 2018
- Location
- Malta
Hello Itaghai,
What error message are you presented with when attempting to log in to the site?
Kind regards.
Team Videoslots.
When I posted there was no message, now the request expires and shows this message:
Same message was shown yesterday when we were having issues and I know for a fact that the password is correct.
The request returned the following:
- Joined
- Jul 23, 2018
- Location
- Malta
Hello itaghai,
Seems to be same as we experienced yesterday, only affecting select accounts.
I've notified the tech team, and they're on the case. Sorry for the inconvenience,
Kind regards.
Team Videoslots.
Thank you for letting me know, could you please post an update once it gets fixed?
Since I get emails from casinomeister every time something is posted in here I would get notified once you post again.
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