Videoslots - Newly Accredited

[Tengil]

Hello Tengil,

The Weekend Booster has not been changed and you are still earning the same amount while playing with us

Best regards,
Team Videoslots.

Well you are either lying or don't have the correct info. Then again one can ask since when?
Its actually over 2 years ago since I checked it (100 spins at 96%) and since then it has been cut by around 50%.

 

[Team.Videoslots]

Hello Tengil.

During the last four years there has not been any changes to the Weekend Booster, except the name

I will, however, doublecheck this tomorrow just to make sure.

Best regards,
Team Videoslots.

 

[CongoGB]

@Team.Videoslots are the Clash spins coming in a bit later than normal today? They normally turns up just after Midday. I know there have been lots of site changes lately, so my assumption at the moment is that they're coming, but later than usual!

 

[Denis Becker]

@Team.Videoslots are the Clash spins coming in a bit later than normal today? They normally turns up just after Midday. I know there have been lots of site changes lately, so my assumption at the moment is that they're coming, but later than usual!

the last weeks my clash spins always comes at 4pm (+/- 15mins.) so i thinks they will be there in 2 hours

 

[DreamRJ]

Live Chat has said it is a technical issue with the clash of spins rewards not being credited. It has affected everyone in all countries. The game department is working on fixing it the last hours, there still is no update either. Maybe that is also why @Team.Videoslots has not replied yet because the reps here are the game department

Hopefully we will get them in the next hour or so.

 

[Team.Videoslots]

Hello @CongoGB

Apologies for not replying to your post, we must have missed it, yes there is a slight delay on the Clash of the Spins Rewards, however this will hopefully be added shortly, as always we will try and keep you updated on here.

Br,
Team Videoslots.

 

[keegannye]

Hello @CongoGB

Apologies for not replying to your post, we must have missed it, yes there is a slight delay on the Clash of the Spins Rewards, however this will hopefully be added shortly, as always we will try and keep you updated on here.

Br,
Team Videoslots.

Heavens forbid you guys try to stop for a lunch break or a meeting.... dont you know your meant to be here 24/7 answering to everyone's needs constantly..... (detect sarcasm)

 

[dunover]

Well you are either lying or don't have the correct info. Then again one can ask since when?
Its actually over 2 years ago since I checked it (100 spins at 96%) and since then it has been cut by around 50%.

Please my friend - the reps are here to help and calling them 'liars' doesn't help in any way. Remember staff and reps change and may not always be 100% aware of your historic references. 'Doesn't have the correct info' is fine, but please refrain from accusations of lying. Thanks.

 

[Jasminebed]

Regarding the Green Wheels. As you advance, the gap gets bigger and bigger between achievements. I reached the million spin mark long ago, it cannot be reset.

My next achievement will be for 500,000 winning spins (still a ways to go), and the one after that is 750,000 winning spins. Factor in that most of those were not at minimum bet, to get the same as someone that can reach a new green reward in a fairly brief period of time strikes me as unbalanced.

 

[Jono777]

Nice one VS! - A very welcomed winning week and a little extra to go on top, all good

 

[09237653]

Regarding the Green Wheels. As you advance, the gap gets bigger and bigger between achievements. I reached the million spin mark long ago, it cannot be reset.

My next achievement will be for 500,000 winning spins (still a ways to go), and the one after that is 750,000 winning spins. Factor in that most of those were not at minimum bet, to get the same as someone that can reach a new green reward in a fairly brief period of time strikes me as unbalanced.

Hasn't the million spin one been deleted, mine seems to be gone, I was on track to hit it before 500k wins but it has mysteriously disappeared only recently, in fact after checking the achievements pages the whole 'spin spin spin' section has gone.

 

[Jono777]

Hasn't the million spin one been deleted, mine seems to be gone, I was on track to hit it before 500k wins but it has mysteriously disappeared only recently, in fact after checking the achievements pages the whole 'spin spin spin' section has gone.

Spin, Spin, Spin has gone but Win a lot remains, as does the win a million times.

Do feel these should be at least red wheels from 250K wins onwards as they do take a lot of commitment.

 

[09237653]

Spin, Spin, Spin has gone but Win a lot remains, as does the win a million times.

Yes win a million times is there still but there used to be spin a million times too, it had a blue icon.

 

[Harry_BKK]

Spin, Spin, Spin has gone but Win a lot remains, as does the win a million times.

Do feel these should be at least red wheels from 250K wins onwards as they do take a lot of commitment.

View attachment 106283

I got two left to achieve. TBH, can't remember what the reward was for all the others. And I am quite far off the 750K, so that might take a while to find out.

 

[Harry_BKK]

Spin, Spin, Spin has gone but Win a lot remains, as does the win a million times.

Do feel these should be at least red wheels from 250K wins onwards as they do take a lot of commitment.

View attachment 106283

And when I look at the XP level trophies, I must assume VS it considering that I will still be playing when I am on my way to hell, three feet underground.

It took me 3 years to reach level 233, that is only another ( incorrect 42.9) 128.75 years to get to level 10,000. Here we go!

EDIT: wrong calculation for the years it would need to reach the top level. Correct is 128.75 years as Jugg indicated...

 

[Jugg]

Sorry Harry but not in this life
Assuming u earn 77.6 level per years (233/3) = 77.666 per years
He took 128.75 years to acheive the 10000 level )) (10000/77.66) = 128.75

 

[Harry_BKK]

Sorry Harry but not in this life
Assuming u earn 77.6 level per years (233/3) = 77.666 per years
He took 128.75 years to acheive the 10000 level )) (10000/77.66) = 128.75

Thanks for pointing that out, you are correct. I posted the factor for three years (10,000 / 233 = 42.9), so should have taken the 42.9 x 3 to get to the right number.

Definitely not in this lifetime.

 

[dunover]

Thanks for pointing that out, you are correct. I posted the factor for three years (10,000 / 233 = 42.9), so should taken the 42.9 x 3 to get to the right number.

Definitely not in this lifetime.

Maybe if you play Immortal Romance?

 

[Harry_BKK]

Maybe if you play Immortal Romance?

LMAO, rising from the dead to spin the reels eh?

 

[Jono777]

LMAO, rising from the dead to spin the reels eh?

TheresnoD?

 

[Steviedoo]

hi team videoslots

noticed you got beach life from playtech...wondering if this is correct: min spin is $15.00 ie 75 cents a line for 20 lines.
can't seem to change the spin per line amount . i can only change the anumber of lines. am i missing something?


$15.00 seems steep.

thank you

 

[Team.Videoslots]

Hello Steviedoo.

Thank you for reporting this, we will investigate and update this as soon as possible.

Best regards,
Team Videoslots.

 

[Reelsoffun]

You earn XP faster with a lower RTP.

A game with 96% RTP with 1 eur wager gives you 1 XP.
A game with 98% RTP with 1 eur wager gives you 0.5 XP.
A game with 94% RTP with 1 eur wager gives you 1.5 XP.

NOT ALL GAMES eg LIVE roulette

Although even though roulette is 97.3% it gives you nothing XP wise or weekend booster, which i only just found out having wagered nearly 2k, guess I will have to stick to my existing site for roulette then as I get loyalty points that can be changed for cash on roulette play there.

Certainly no incentive to play roulette at VS

 

[Team.Videoslots]

Hello Reelsoffun.

You earn XP for every bet you make in our Slots and Video Slots, except for in Progressive Jackpot games.

Best regards,
Team Videoslots.

 

[colinsunderland]

This is where I think the loyalty system lets some customers down. If you are winning then great, but if you have a few bad sessions then ....

 

[pinnit2014]

Mrs P also tried a cheeky 'hey, it's my birthday today, any chance of a freebie' yesterday and got met with a 'our loyalty system is in the w/e booster/clash' etc. That's a no then

 

[nikantw]

Hello Reelsoffun.

You earn XP for every bet you make in our Slots and Video Slots, except for in Progressive Jackpot games.

Best regards,
Team Videoslots.

Hi @Team.Videoslots

Are the blueprint jackpot games (Vikings of Fortune, Star Spinner, Angel Princess, Wish Upon a Leprechaun, .......and more) Progressive ones/ don't give XP points?
Are they local progressive jackpots or network ones?
Does the distinction between local and network progressive jackpot make any difference in the way it is going to be paid? Will both be paid in one payment no matter the size?
Do they have to be paid with bank transfer (if over 30,000)?

 

[Team.Videoslots]

Hello Nikantw.

All jackpot games where the pot increases as the game is played is a progressive jackpot, the other type of Jackpot games are static games where pot is dependent on the betsize.

They are network Jackpots available in several different games.

A progressive Jackpot will be paid in full no matter the size, posting 2.15 from our terms below that explains in detail the way a withdrawal of that size would be handled.

"For winnings that are not categorized as progressive jackpots, the following applies:

• You may withdraw the balance of Your account balance (not including the bonus balance). Any amounts up to €30,000 shall be paid to your original payment method and thereafter the balance shall be paid by bank transfer. To request an amount over €30,000 you should contact Customer Support [email protected]"

Best regards,
Team Videoslots.

 

[Team.Videoslots]

Hello Steviedoo,

We have raised this question with Playtech and Beach Life is a fixed stake game and it cannot be changed or adjusted except via the lines

Best regards,
Team Videoslots.

 

[shadow123]

Mrs P also tried a cheeky 'hey, it's my birthday today, any chance of a freebie' yesterday and got met with a 'our loyalty system is in the w/e booster/clash' etc. That's a no then

Was my birthday a few days ago, didnt even think about asking for anything, I knew what the answer would be.

 

[shadow123]

Never realised game like Top Cat didnt contribute to XP. presumably its something to do with the jackpot contribution screwing up the weighting calculations

 

[shadow123]

Just noticed change in the rtp option of my profile, the last column has been changed from target RTP to last months RTP.
Slightly annoying as it was useful to compare your RTP with the target on a game.

 

[Mr Wild]

NOT ALL GAMES eg LIVE roulette

Although even though roulette is 97.3% it gives you nothing XP wise or weekend booster, which i only just found out having wagered nearly 2k, guess I will have to stick to my existing site for roulette then as I get loyalty points that can be changed for cash on roulette play there.

Certainly no incentive to play roulette at VS

That is true. I'm sure it will change.

 

[CasinoNinja]

Anyone else have problem logging in? My just loads and loads and then gives up, I'm only registered for a tournament which makes it slightly inconvenient...

 

[CC07]

Anyone else have problem logging in? My just loads and loads and then gives up, I'm only registered for a tournament which makes it slightly inconvenient...

Same here

 

[Buffalo Bill]

Can't login either

 

[Mr Wild]

It seem to be an issue with internet. I cant access Casinomeister without VPN. But can login at VS.

 

[CC07]

It seem to be an issue with internet. I cant access Casinomeister without VPN. But can login at VS.

As in you can’t log in to VS from the Uk? As I can log in to CM fine

 

[dpp00]

same not doin anything just goin back to login screen

 

[colinsunderland]

It seem to be an issue with internet. I cant access Casinomeister without VPN. But can login at VS.

It can't be a problem with the internet, unless a backbone had gone down, in which case you wouldn't reach any of the sites served by it. It has to be your end.

 

[Mr Wild]

As in you can’t log in to VS from the Uk? As I can log in to CM fine

I cant access CM from Malta. I have to go via VPN. Seem things are down at other Casinos as well like PlaynGo. Might be some issue here on the island that are causing issues.

 

[Tirilej]

No problem with either VS or CM from Sweden so probably a Malta problem.

 

[CC07]

No problem with either VS or CM from Sweden so probably a Malta problem.

VS isn’t accessible from the UK either at the moment

 

[colinsunderland]

I cant access CM from Malta. I have to go via VPN. Seem things are down at other Casinos as well like PlaynGo. Might be some issue here on the island that are causing issues.

If the site is accessible and its just the login then it pretty much has to be your end. I was logged in fine and logged out to see if I was affected, and I couldn't login. That suggests the problem lies within your authentication system, or how could I play ok when others couldn't login. If it was an internet/DNS problem of any kind it would affect the whole site, not just the login form.

 

[colinsunderland]

Using a VPN from a few different countries gives

Login failed, you have 3 tries before your account gets locked, if you forgot your password and/or username you can retrieve it

You do not have permission to view link Log in or register now.

.

Not sure if thats a security feature or related to this?

 

[CasinoNinja]

Ok, well I will wait then. Otherwise I will claim my buy-in back if I can't login and it's too late.

 

[thr0b]

It's working now.

 

[CasinoNinja]

Managed to login

 

[Mr Wild]

CM is working for me now! How strange...

 

[colinsunderland]

CM is working for me now! How strange...

Are you at work, if so it could have been something with Videoslot's connection?