Videoslots - Newly Accredited

[Team.Videoslots]

Hi Jono777,

We will take a look right away!

Br,
Team Videoslots.

 

[Team.Videoslots]

Hi everyone,

This Thursday we have two amazing new games for you, Dungeon Quest from Nolimit City and Africa Goes Wild from Leander Games.

Dungeon Quest (Nolimit City)
More information:
RTP: 96.27%
Min: €0.20
Max: €100
Paylines: 29

Africa Goes Wild (Leander Games)
More information:
RTP: 96.04%
Min: €0.40
Max: €20
Paylines: 1024 ways to win

Both games have Trophies and Rewards added and Africa Goes Wild is available for UK however, unfortunately, Dungeon Quest is not.

Hopefully you all enjoy the games as much as we do and good luck!

Br,
Team Videoslots.

 

[smart_croatia]

Hi @Team.Videoslots , is there any chance in the future you will add some more slots from gammomat like Fort Brave, book of bulls, Savanah Moon etc, endorpfina Slotomoji

 

[Team.Videoslots]

Hello @smart_croatia,

We are working on getting more Gamomat's slots and hopefully we will get more of them in end of October.

Br,
Team Videoslots.

 

[colinsunderland]

How about for the UK?

 

[Team.Videoslots]

Hi Colinsunderland,

We will reach out to the provider and see if it is possible to be able to offer Gamomat games to our UK players.

Br,
Team Videoslots.

 

[Team.Videoslots]

Hello again @colinsunderland,

Unfortunately we are not able to offer Gamomat games for UK at the moment. Should there be any changes with this, we will let you know.

Br,
Team Videoslots.

 

[bebo67]

I cashed out twice this week!

 

[Mouche12]

Me too! Is my luck really changing.

 

[bebo67]

Me too! Is my luck really changing.

Lol. Whats up with that eh? I've had such amazing good things happen in my everyday life the last two weeks. Huge things! I'm afraid now. Very afraid I hope your good luck keeps going for a while

 

[Mouche12]

Wishing you the same bebo! I know the feeling but I believe you deserve it all, there will always be unpleasant things in the mix - but once in a while a couple of fortunate events will restore our faith in life.

 

[bebo67]

Wishing you the same bebo! I know the feeling but I believe you deserve it all, there will always be unpleasant things in the mix - but once in a while a couple of fortunate events will restore our faith in life.

A thousand hearts for that!

 

[jodib71]

I have asked VS hundreds of times to let me change the currency and they always say no; very annoying
move your passion to play Donuts to Argo Casino where we play in Euros and no issues of blocked games or games taking ages to load or not loading like is happening at VS all the time!

Hey Teka thanks for the info above regarding Argo Casino. I have seen in chat a few times that fellow Aussies had somewhere else to play BTG games but wasn't sure where it was. I will also be changing my main play over to Argo Casino now. I wonder why VS won't change their currency over to EU? They might change their mind once they see a lot of us Aussies leaving there. Im pretty tired of all the problems Im having getting VS games to load anyway. The past week has been terrible.

 

[mina1929]

Hey Teka thanks for the info above regarding Argo Casino. I have seen in chat a few times that fellow Aussies had somewhere else to play BTG games but wasn't sure where it was. I will also be changing my main play over to Argo Casino now. I wonder why VS won't change their currency over to EU? They might change their mind once they see a lot of us Aussies leaving there. Im pretty tired of all the problems Im having getting VS games to load anyway. The past week has been terrible.

The problem is Euro is so expensive when converted, all the problems we are having is our governments fault.

VS will always be my number one casino but I still try other casinos but they are not very trusting as VS are

I do miss my BTG games though at VS but plenty of other games to play there still.

I do hope things will change soon to the better

 

[anddi32]

I finally completed all trophies in viking runecraft. How long do I have to wait until I get "complete all trophies"-trophy? Ragnar-trophy (10000 wins) came immediately but that last trophy is still missing and grey-colored in my archievements. Just thinking if there is some delays with "complete all"-trophies?

 

[ternur]

I finally completed all trophies in viking runecraft. How long do I have to wait until I get "complete all trophies"-trophy? Ragnar-trophy (10000 wins) came immediately but that last trophy is still missing and grey-colored in my archievements. Just thinking if there is some delays with "complete all"-trophies?

It can take up to 24 hrs for the "complete all trophies" -reward to show up.

 

[Team.Videoslots]

Hello Anddi32.

Ternur is correct, the Trophy should be awarded within 24 hours

Best regards,
Team Videoslots.

 

[Team.Videoslots]

Hello everyone,

Today we have two great titles for you, a brand new game from Realistic called Splashtastic, and an HTML5 remake of an old classic, Wild Times from Barcrest.

More information regarding Splashtastic:

RTP: 95.25%
Min. bet: €0.25
Max. bet: €200
Paylines: 5

More information regarding Wild Times:

RTP: 94-96%
Min. bet: €0.1
Max. bet: €500
Paylines: 5

Both games have Trophies and Rewards added to them and they are available for UK players.

We wish you all good luck!

Best regards,
Team Videoslots.

 

[The Viking]

is it just me or is the site lagging again ? games take forever to load and now you can even photoshop your own wins see screenshot

 

[Team.Videoslots]

Hello TheViking.

I have sent you a private message.

Best regards,
Team Videoslots.

 

[The Viking]

Hello TheViking.

I have sent you a private message.

Best regards,
Team Videoslots.

thanks for the PM but i dont need to reply as its ok now think the problem was on my site this time around

 

[Jasminebed]

I reached a million spins... that is it, small reward, and can't even reset it. Whatever I got for 300,000 wins was minimal. It was awful for 100K, I was quite upset, I know I posted.

I am not totally unhappy with the reward system at VS, but I think the best of it is at earlier levels.

While low rollers maybe bread and butter, and many casinos forget that, mid and higher rollers are the jam on the toast.

Do not strive to reach higher levels expecting better rewards. Great rewards at low level are to get you loyal.

 

[mina1929]

I got 25 free spins on DOA had four wilds and won around $40. I don't usually win much on free spins.

Thanks my number 1 VS

 

[bebo67]

Good mornin people. New day! I was going over this last night, but was in a bad place to post it. I have never seen my rewards come up like this. The 10000 almost completed but the 500 and 750 in one day not budging? Also everyone knows how much I love Gemix and also my cashback has been so poor even with high bets. I decided to play Gemix and Pearls of India a few days ago, both on 10 dollar bets and roughly the same spins. Pearls of India I was getting anywhere from 2-4.50 cashback back, and Gemix just a little over a dollar. Gemix RTP is 96.43, Pearls of India RTP 96.87
Here are the screenshots of my first question

 

[Team.Videoslots]

Hi bebo67,

Please note that the complete 500 & 750 wins in one day is reset daily as you need to complete it in one day and follows the GMT time. If you feel like something is wrong and that you should have received it, kindly send an e-mail to [email protected] and we shall review your account.

Best regards,
Team Videoslots.

 

[bebo67]

Hi bebo67,

Please note that the complete 500 & 750 wins in one day is reset daily as you need to complete it in one day and follows the GMT time. If you feel like something is wrong and that you should have received it, kindly send an e-mail to [email protected] and we shall review your account.

Best regards,
Team Videoslots.

So what you are saying is that I can complete the 10000 and almost all my awards and not have the 500 and 750 finished? What about the Gemix VS Pearls of India as far as cashback goes, with the same sized bets and spins, with only a .4 in RTP amount? There is a huge discrepancy in cashback amounts.

 

[Team.Videoslots]

Hi bebo67,

It is very possible to complete the 10000 wins without completing the 500 + 750 wins in one day. It all depends on how much you play and win per day. To complete the 500 & 750 wins per day, you need to complete it all in one day while the 10000 wins can be accumulated over a longer period of time.

Regarding the Weekend Booster, If you wish us to review your Weekend Booster more closely to see if there is any issues regarding it or try to explain what you have earned and from what, kindly send us an e-mail and we shall review your account to see if there is any issues.

Best regards,
Team Videoslots.

 

[bebo67]

Hi bebo67,

It is very possible to complete the 10000 wins without completing the 500 + 750 wins in one day. It all depends on how much you play and win per day. To complete the 500 & 750 wins per day, you need to complete it all in one day while the 10000 wins can be accumulated over a longer period of time.

Regarding the Weekend Booster, If you wish us to review your Weekend Booster more closely to see if there is any issues regarding it or try to explain what you have earned and from what, kindly send us an e-mail and we shall review your account to see if there is any issues.

Best regards,
Team Videoslots.

Im busy today but will do so later. I still say something is up with Gemix, and now having the two games with the same sized bets with same spins......

 

[Team.Videoslots]

Hello everyone,

Hopefully, you all have had a great start to the week. This Monday we are happy to release 3 new games, which are Master Chen’s Fortune from Pragmatic, Great Wars from Stakelogic and Rockys Gold from our new provider Nothern Lights.

Master Chen’s Fortune (Pragmatic)
More information:
RTP: 96.48%
Min: €0.09
Max: €45
Paylines: 9

Great Wars (Stakelogic)
More information:
RTP: 95.19%
Min: €0.30
Max: €48
Paylines: 30

Rockys Gold (Nothern Lights)
More information:
RTP: 96%
Min: €0.20
Max: €100
Paylines: 20

All games have Trophies and Rewards added and Master Chen’s Fortune and Rockys Gold are available for the UK however, unfortunately, Great Wars is not.

We wish you the best of luck!

Br,
Team Videoslots.

 

[Sonict]

Hi @Team.Videoslots

Since you are always looking for more and more games in your quest for slot domination of the world... I'd like to request if you could possibly get these two providers since the games are kinda cool in their own way: Platipus , and "The Games Company".

 

[Team.Videoslots]

Hi @Sonict,

Thank you for the tips. The games Company is coming soon, however, Platipus we haven't talked to yet so we will reach out to them too.

Br,
Team Videoslots

 

[nikantw]

Ehm, anybody know where Dan has gone?
Because @Dan_Pragmatic joined the forum yesterday!

Edit: OMG, same bday!! It is Dan!!!!

 

[goatwack]

Ehm, anybody know where Dan has gone?
Because @Dan_Pragmatic joined the forum yesterday!

Edit: OMG, same bday!! It is Dan!!!!

He'll be chuffed you cross-referenced his birthday and spilled the beans

Might be the quickest resignation in history!

 

[bebo67]

Well that e-mail. 10 free spins? Horrible, horrible, horrible! It took me 4x's to load it. Kept freezing, black screens. Only to win 0 ......

 

[bebo67]

He'll be chuffed you cross-referenced his birthday and spilled the beans

Might be the quickest resignation in history!

He went from games manager to a rep?

 

[Team.Videoslots]

Hi Bebo67,

I am sorry to hear you didn’t enjoy the spins, however they seem to have worked fine for us when testing, should you run into any problems with them in the future, feel free to send us a PM and we will investigate it right away.

Br,
Team Videoslots.

 

[Team.Videoslots]

Hello Everyone,

I hope you are all having a fantastic day and are looking forward to this evening’s battles, we have two brand new game releases to offer you today and we hope you enjoy them as much as we do!

Tales of Darkness: Lunar Eclipse (Greentube)
Min: €0.10
Max: €50
Lines:10
RTP:95.01

Astro Pug (Lightning Box)
Min: €0.50
Max: €250
Lines: 1296 Ways
RTP:95.73%

Both of today's game’s have trophies and rewards added and are available for our UK players.

I wish you all the best of luck and enjoy the games.

Br,
Team Videoslots.

 

[MPL]

It's kinda cold on videoslots, mind turning the heat up?

 

[slotmaster]

It's kinda cold on videoslots, mind turning the heat up?

Plus ten. Mind turning on the paying server or something.

 

[colinsunderland]

So starting to see some spammy adverts on Facebook for you at the moment.

Like these, which are misleading

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

Not CAP compliant either.

 

[Team.Videoslots]

Hello @colinsunderland,

Thank you for reporting this.

We will contact the relevant department and let's see what we can do.

Br,
Team Videoslots.

 

[Oscar Arnhem]

It's kinda cold on videoslots, mind turning the heat up?

100% agree with that

02/10/18 12:28:56 GMT NETELLER 250
02/10/18 07:42:56 GMT NETELLER 250
02/10/18 05:54:14 GMT NETELLER 100
02/10/18 05:12:03 GMT NETELLER 100
01/10/18 21:03:23 GMT NETELLER 100
01/10/18 20:49:23 GMT NETELLER 100
01/10/18 19:54:15 GMT NETELLER 100
01/10/18 17:28:22 GMT NETELLER 180
30/09/18 17:31:52 GMT NETELLER 100
29/09/18 21:08:48 GMT NETELLER 100

 

[slotmaster]

100% agree with that

02/10/18 12:28:56 GMT NETELLER 250
02/10/18 07:42:56 GMT NETELLER 250
02/10/18 05:54:14 GMT NETELLER 100
02/10/18 05:12:03 GMT NETELLER 100
01/10/18 21:03:23 GMT NETELLER 100
01/10/18 20:49:23 GMT NETELLER 100
01/10/18 19:54:15 GMT NETELLER 100
01/10/18 17:28:22 GMT NETELLER 180
30/09/18 17:31:52 GMT NETELLER 100
29/09/18 21:08:48 GMT NETELLER 100

Did you have 4 and a half hours playtime on the last 2 deposits?! If so you luckbox! . But ya that looks about right, 45 minutes to not even 2 hours playtime is the usual.

 

[Oscar Arnhem]

Did you have 4 and a half hours playtime on the last 2 deposits?! If so you luckbox! . But ya that looks about right, 45 minutes to not even 2 hours playtime is the usual.

I wish,went to the supermarket

 

[bebo67]

What the heck? First time I have ever gotten this. Does it mean I have to pay extra?

[email protected]
5:00 PM (12 minutes ago)

to me

This is an automatic message notifying you that your Payout required Foreign Exchange Conversion.

FX Detail Information:

Merchant: VideoSlots.com
Merchant Reference: 100.100018581
Your E-mail Address:quested Payout Amount: 636.52 EUR
Amount to be Deposited into your Account: 900.00 CAD
Exchange Rate: 0.7072467

No Action is required from your part. This is for information purposes. Please do not reply to this email. Contact your merchant for more information on this transaction.

 

[dionysus]

He went from games manager to a rep?

Head of Social Marketing.

 

[Steviedoo]

Hi Bebo67,

I am sorry to hear you didn’t enjoy the spins, however they seem to have worked fine for us when testing, should you run into any problems with them in the future, feel free to send us a PM and we will investigate it right away.

Br,
Team Videoslots.

Hi
I also had problems loading the game. On iPad.

There seems to be a lot of games that just try to load but never do in the end.

I finally played my spins on my computer.

 

[AintWon1967]

What the heck? First time I have ever gotten this. Does it mean I have to pay extra?

[email protected]
5:00 PM (12 minutes ago)

to me

This is an automatic message notifying you that your Payout required Foreign Exchange Conversion.

FX Detail Information:

Merchant: VideoSlots.com
Merchant Reference: 100.100018581
Your E-mail Address:quested Payout Amount: 636.52 EUR
Amount to be Deposited into your Account: 900.00 CAD
Exchange Rate: 0.7072467

No Action is required from your part. This is for information purposes. Please do not reply to this email. Contact your merchant for more information on this transaction.

I have had that several times before from Videoslots and it has not made a difference, and I have always received my full cashout request. I was worried and confused the first time I got a email like that
Connie

 

[bebo67]

I have had that several times before from Videoslots and it has not made a difference, and I have always received my full cashout request. I was worried and confused the first time I got a email like that
Connie

It's really odd. Ive been a member there for a few years, and that is the first I have ever seen. Thanks!

 

[Team.Videoslots]

Hi Steviedoo,

Could you kindly send an email to [email protected] with the games you are not able to load on your IPad and we will investigate this further for you, however it seems like this could be a case of the games not being compatible with the technology on your Ipad, we will however take a look for you.

Br,
Team Videoslots.