Videoslots - Newly Accredited

[Dan.Videoslots]

Hello everyone,

This Thursday we have 4 new games to offer for you, Sumo Spins from Red Tiger Gaming, The Champions from Pragmatic, Vikings Go To Hell from Yggdrasil and Lost Relics from Netent.

Sumo Spins (Red Tiger Gaming)
More information:
RTP: 96.13%
Min: €0.20
Max: €100
Paylines: 40

The Champions (Pragmatic)
More information:
RTP: 96.51%
Min: €0.25
Max: €125
Paylines: 25

Vikings Go To Hell (Yggdrasil)
More information:
RTP: 96.1%
Min: €0.10
Max: €125
Paylines: 25

Lost Relics (Netent)
More information:
RTP: 96.3%
Min: €0.20
Max: €400
Paylines: Cluster Pays

All the games above have Trophies and Rewards added and they are available for our UK players.

I wish you all good luck!

Best regards,
Daniel.

 

[Gaz237]

Just had another 7 % rtp session.

I’ve cut down my deposits at vs cuz it seems I’m falling into the greylady category of losing.

What was the deposit amount, which game and how many spins before bust out?

 

[TheresNoDInBonanza]

Hello everyone,

This Thursday we have 4 new games to offer for you, Sumo Spins from Red Tiger Gaming, The Champions from Pragmatic, Vikings Go To Hell from Yggdrasil and Lost Relics from Netent.

Sumo Spins (Red Tiger Gaming)
More information:
RTP: 96.13%
Min: €0.20
Max: €100
Paylines: 40

The Champions (Pragmatic)
More information:
RTP: 96.51%
Min: €0.25
Max: €125
Paylines: 25

Vikings Go To Hell (Yggdrasil)
More information:
RTP: 96.1%
Min: €0.10
Max: €125
Paylines: 25

Lost Relics (Netent)
More information:
RTP: 96.3%
Min: €0.20
Max: €400
Paylines: Cluster Pays

All the games above have Trophies and Rewards added and they are available for our UK players.

I wish you all good luck!

Best regards,
Daniel.

Hmm these all look interesting, anyone have any trip reports?

@Dan.Videoslots Yggdrasil slots don't work in demo play mode here. Can't find server. Been like that for at least a few weeks.

 

[Dan.Videoslots]

Hello TheresNoDInBonanza,

I have sent you a private message.

Best regards,
Daniel.

 

[TheresNoDInBonanza]

Hello TheresNoDInBonanza,

I have sent you a private message.

Best regards,
Daniel.

No need for a PM, I'm sure I'm not the only one with the issue.

 

[Dan.Videoslots]

Hi Everyone,

I have two new game releases today, Hot Shots (Isoftbet) and Slot It In! (Realistic).

Hot Shots
RTP: 97.15%
Min: €0.25
Max: €62.50
Paylines: 243 ways to win

Slot It In!
RTP: 95.15%
Min: €0.20
Max: €100
Paylines: 10

Both of today's games have trophies and rewards added and are available for our UK players.

I wish you all good luck!

Best regards,
Daniel.

 

[Cody7]

Looks good man

 

[Latina]

I did a quick search in this thread and I couldn't find if this question was asked before, so please forgive me if my question below is a duplication.

Besides the standard T&Cs for Weekend Booster, is there a game or provider who doesn't count towards the booster?

Weekend booster and casino race are some of the reasons we play at VS. Off course besides the chat. )) Yes, I understand that Booster/Race are perks that VS offer us (the customers) and again we enjoy having that and that is why we keep going back there.

Having an understanding of how the booster is calculated would be great.

T&Cs says: Weekend Booster is calculated on theoretical RTP minus operating costs (50%) multiply 25%.

So if I didn't have any bonus in place and I wagered $15.40 in a game, what would be my weekend booster for that day if I had played just that game?

Is the formula: {(Wagered amount X Theoretical RTP%) - OC 50%} X 25% = my weekend booster for that game ??

If you guys know please let me know.

 

[budskap]

I did a quick search in this thread and I couldn't find if this question was asked before, so please forgive me if my question below is a duplication.

Besides the standard T&Cs for Weekend Booster, is there a game or provider who doesn't count towards the booster?

Weekend booster and casino race are some of the reasons we play at VS. Off course besides the chat. )) Yes, I understand that Booster/Race are perks that VS offer us (the customers) and again we enjoy having that and that is why we keep going back there.

Having an understanding of how the booster is calculated would be great.

T&Cs says: Weekend Booster is calculated on theoretical RTP minus operating costs (50%) multiply 25%.

So if I didn't have any bonus in place and I wagered $15.40 in a game, what would be my weekend booster for that day if I had played just that game?

Is the formula: {(Wagered amount X Theoretical RTP%) - OC 50%} X 25% = my weekend booster for that game ??

If you guys know please let me know.

I think for the RTP part you'll find taking 1-TRTP% instead will get the correct value so the booster is on the "house edge" part of the RTP. I'm sure Dan have the exact way though.

 

[Latina]

That makes so much sense now. If we assume that TRTP is 96% then 1-96% will give us 4% that would be VS's theoretical profit that they would be sharing with us after deducting 50% OC.

So as an example, if the game TRTP is 96% and we wagered $15 on it, the weekend booster will be around $0.075, therefore for us to get a $1 weekend booster, in the same game, we would need to wager $200.

Playing games with lower RTP will give us more weekend booster. Thanks Budskap. I got it now.

cheers

Teka

 

[dutchyboy]

Anyone else not received voucher for Tuesday free spins?
Have they changed this since the new privacy dashboard last week?

 

[Dan.Videoslots]

Hi Dutchyboy,

Due to GDPR, if you have not chosen to receive newsletters and such, you will be automatically opted out.

You can give your consent to opt in for promotional materials, this can be updated on your 'Privacy Dashboard' under 'My Profile'.

Br,
Daniel.

 

[bebo67]

Hi Dutchyboy,

Due to GDPR, if you have not chosen to receive newsletters and such, you will be automatically opted out.

You can give your consent to opt in for promotional materials, this can be updated on your 'Privacy Dashboard' under 'My Profile'.

Br,
Daniel.

I was just going to ask. I didnt opt out, but didnt receive one. Is it netent free spins today?

 

[dutchyboy]

Hi Dutchyboy,

Due to GDPR, if you have not chosen to receive newsletters and such, you will be automatically opted out.

You can give your consent to opt in for promotional materials, this can be updated on your 'Privacy Dashboard' under 'My Profile'.

Br,
Daniel.

Hi Dan,

Strange thing is: I have opted in for all of the promotional stuff last week.
Maybe you could have a look in my account?

 

[bebo67]

Mine doesnt say anything about newsletters, just this.......
Choose Language*
Receive Phone Calls
Show in Events Feed
Show notification messages
Realtime Race Updates
If you want to change your firstname or lastname please contact support.
I checked yes for everything. Again, was it netent today? Anyone?

Nevermind. I found the right one.

Email SMS
Promotions & Rewards
Be the first to check out our monthly promotions & get your hands on exclusive rewards.
And its checked. So Im guessing it was netent.
Also why is there a annoying popup every two minutes asking you to deposit when you are in fun mode? It just showed up in the last 48 hours.

 

[Dan.Videoslots]

Hello Dutcyboy,

Eligibility to promotions is generally based on a few factors, mainly how many bonuses you have received previously, how much you have wagered, and comparing this to the average theoretical return to player (TRTP). If you have received bonuses higher than 60%-65%+ on the TRTP, then you are not likely to qualify for any exclusive promotions. To lower this value, you would need to wager more with real money.

Since we target different groups with our offers, sometimes players that have high values on bonus compared to TRTP might still be eligible to receive exclusive promotions.

As long as you have given consent under the Privacy Dashboard you will receive everything you are eligible for.

@bebo67 You need to go to the Privacy Dashboard to be able to opt-in for the promotions.

Best regards,
Daniel.

 

[bebo67]

Hello Dutcyboy,

Eligibility to promotions is generally based on a few factors, mainly how many bonuses you have received previously, how much you have wagered, and comparing this to the average theoretical return to player (TRTP). If you have received bonuses higher than 60%-65%+ on the TRTP, then you are not likely to qualify for any exclusive promotions. To lower this value, you would need to wager more with real money.

Since we target different groups with our offers, sometimes players that have high values on bonus compared to TRTP might still be eligible to receive exclusive promotions.

As long as you have given consent under the Privacy Dashboard you will receive everything you are eligible for.

@bebo67 You need to go to the Privacy Dashboard to be able to opt-in for the promotions.

Best regards,
Daniel.

I left a comment above. Thanks! ^^^^

 

[Harry_BKK]

@Dan.Videoslots

Hi Dan, just a short note, i have all boxes ticked in my profile but didn't receive the email with the Free Spins code. However, I was able to claim them after retrieving the code here on CM. Is there any other section in my profile where I have to tick another box?

 

[dutchyboy]

Hello Dutcyboy,

Eligibility to promotions is generally based on a few factors, mainly how many bonuses you have received previously, how much you have wagered, and comparing this to the average theoretical return to player (TRTP). If you have received bonuses higher than 60%-65%+ on the TRTP, then you are not likely to qualify for any exclusive promotions. To lower this value, you would need to wager more with real money.

Since we target different groups with our offers, sometimes players that have high values on bonus compared to TRTP might still be eligible to receive exclusive promotions.

As long as you have given consent under the Privacy Dashboard you will receive everything you are eligible for.

@bebo67 You need to go to the Privacy Dashboard to be able to opt-in for the promotions.

Best regards,
Daniel.

Hi Dan,

I always get the free spins voucher on all Tuesdays. I haven't won big last week and even lost more real money, so it shouldn't have changed based on what you wrote. I am afraid that the problem is the change of the privacy dashboard.
And I have opted in for everything...

 

[pinnit2014]

Same here... opted in and no email.

Got the code but that was a lot of sweating to see if it was accepted for the 20p win it bestowed upon me

 

[bebo67]

Same here... opted in and no email.

Got the code but that was a lot of sweating to see if it was accepted for the 20p win it bestowed upon me

whats the code?

 

[TheresNoDInBonanza]

Same here... opted in and no email.

+1 same

 

[dutchyboy]

whats the code?

Also interested to know the code so I can check if it accepts on my account

 

[bebo67]

Also interested to know the code so I can check if it accepts on my account

I got it and it accepted it on mine. So I will message it to you

 

[Latina]

Hello Dutcyboy,

Eligibility to promotions is generally based on a few factors, mainly how many bonuses you have received previously, how much you have wagered, and comparing this to the average theoretical return to player (TRTP). If you have received bonuses higher than 60%-65%+ on the TRTP, then you are not likely to qualify for any exclusive promotions. To lower this value, you would need to wager more with real money.

Since we target different groups with our offers, sometimes players that have high values on bonus compared to TRTP might still be eligible to receive exclusive promotions.

As long as you have given consent under the Privacy Dashboard you will receive everything you are eligible for.

@bebo67 You need to go to the Privacy Dashboard to be able to opt-in for the promotions.

Best regards,
Daniel.

Dan,

As a suggestion, wouldn't it be worth to have similar notes as you mentioned here somewhere in the VS website? Every Tuesday there is disagreement in chat due to the Tuesday's email and your explanation above may help so that when someone asks in chat we can refer that person to "Voucher's T&Cs"?? or something like that?

Just a suggestion.

Teka

 

[Dan.Videoslots]

Hi Teka_AU,

I appreciate the feedback and I think this is a good idea, I will speak with the right people and see if this is something we can have implemented on the site.

Br,
Daniel.

 

[Dan.Videoslots]

Hi everyone,

I hope you are all fine, today we have 2 new games for you, which are Jaguar Gems from Inspired Gaming and Mr Illusio from Fuga Gaming.

Jaguar Gems (Inspired Gaming)
More information:
RTP: 95%
Min: €0.20
Max: €100
Paylines: 20

Mr Illusio (Fuga Gaming)
More information:
RTP: 96%
Min: €0.20
Max: €100
Paylines: 20

Both games above have Trophies and Rewards added and are available for our UK players.

I wish you all good luck!

Br,
Daniel.

 

[Steviedoo]

I got it and it accepted it on mine. So I will message it to you

Wah what’s the code. Me too me too.

 

[bebo67]

Wah what’s the code. Me too me too.

Im just seeing this now. Did you get a code from someone?

 

[Steviedoo]

Im just seeing this now. Did you get a code from someone?

Nope

 

[mina1929]

I didn't get a code or news letter either, I better check my settings.

 

[bebo67]

After 8 months, I was finally able to do a nice withdraw! Taking a " mental health" day next week before my CT scan, and going to my beloved Wards Island in Toronto!

 

[Dan.Videoslots]

Hello everyone,

This Wednesday I’m happy to offer 2 new releases for you, Wai-Kiki from Iron Dog Studios and Ambassador from Bet Digital.

Wai-Kiki (Iron Dog Studios)
More information:
RTP: 96%
Min: €0.25
Max: €100
Paylines: 25

Ambassador (Bet Digital)
More information:
RTP: 97%
Min: €0.05
Max: €125
Paylines: 1

Both games have Trophies and Rewards added and are available for our UK players.

I wish you all the best of luck!

Br,
Daniel.

 

[dutchyboy]

After 8 months, I was finally able to do a nice withdraw! Taking a " mental health" day next week before my CT scan, and going to my beloved Wards Island in Toronto!

Me too won nice today! Took 2350 euro out from a 40 euro deposit.
I hit 4 explorers in the bonus with Book of Dead and played 1 euro a spin. So bonus paid over 1000 euro!

EDIT: Played some more with few higher stakes and managed to get my balance to 5500 euro. Will now stop before it goes downhill again

 

[bebo67]

Me too won nice today! Took 2350 euro out from a 40 euro deposit.
I hit 4 explorers in the bonus with Book of Dead and played 1 euro a spin. So bonus paid over 1000 euro!

EDIT: Played some more with few higher stakes and managed to get my balance to 5500 euro. Will now stop before it goes downhill again

Awesome~! I tried a 10 dollar bet on Pearls of India. Hit the free spins and won 1346 Canadian! Took out 1100. Was paid out in 15 min! . Not missing the battles. I have played maybe 4 or 5 since Sunday night. I think being banned from chat actually did me a favor

 

[Sonict]

@Dan.Videoslots I have a suggestion which would be nice to have so I don't have to go into live chat everytime...

Is there a way to see how much you have wagered on the slots per day or so and have that data be shown in your profile somewhere in Real Time to see? I mainly play on Videoslots once every few weeks and I play enough to get freeroll access and having to use chat and all is a pain. I do use the "race points" as a guide, but knowing the exact amount would be better.

Today, I wagered about $800 CAD, but with the race points as a reference, I had around 3700 points ( Bets are from 40 - 50 cents 99% of the time. )

 

[Dan.Videoslots]

Hi Sonict,

Thank you for this feedback, if you wish to see how much you have wagered in one day you can also check the "My RTP" page, there you press "view" on a recent session to see an overview over it, which will show how much you have wagered during that specific session. But you are always welcome to contact our live chat and they are happy to assist.

Br,
Daniel.

 

[Sonict]

I just checked the My RTP tool and while I do see a view of a session, I played on many slots during that time so to calculate it all out would take forever. I just took a look at how long I streamed my session as I streamed this earlier and it took 4 hours. It might take me 1 hour to get all of the information.

There should be a better way to see how much you have wagered in the RTP tool there or elsewhere on the site.

 

[Dan.Videoslots]

Hi again,

Unfortunately there is no better way to view it at the moment yourself, but I will make sure this feedback reaches the right channels.

Br,
Daniel.

 

[nikantw]

Hi again,

Unfortunately there is no better way to view it at the moment yourself, but I will make sure this feedback reaches the right channels.

Br,
Daniel.

Hi,

Any news on "My RTP displayed wrong whenever there is even one free spin in that season" issue?
It has been mentioned some time now, yet no change. It is easy to fix, isn't it?

 

[pinnit2014]

Hi Dan,

I’m probably being blind but do you guys show deposits v withdrawals on the site anywhere?

 

[nikantw]

Hi Dan,

I’m probably being blind but do you guys show deposits v withdrawals on the site anywhere?

"My Profile" -> "Account History"

edit...
You mean total, then no, it is not there.

 

[Dan.Videoslots]

Hello Nikantw.

This is being looked at but there is some technical hurdles we need to clear before we are able to review this further. You can always reach me via a private message of you have anything you would like me to check.

Best regards,
Daniel.

 

[pinnit2014]

Sorry, should have been more specific:snapshot summary of total deposits and total withdrawns (other than getting out my calculator and adding pg1 through to page pg2000)

 

[Dan.Videoslots]

Hi pinnit2014,

You can unfortunately not see a summary of the totals, you can however contact our support and they will be happy to assist you with this.

Br,
Daniel.

 

[nikantw]

Hello Nikantw.

This is being looked at but there is some technical hurdles we need to clear before we are able to review this further. You can always reach me via a private message of you have anything you would like me to check.

Best regards,
Daniel.

Thanks for the response and for offering. I hope you can fix it soon.
Are you working towards a solution that will have the free spins completely separated from the regular spins (I can see why that would need some work)?
Or will you just treat all spins the same way? I would like that, looks easy, but I guess it depends on the way you collect the data.

 

[Dan.Videoslots]

Hi again Nikantw,

It depends on how we collect the data so nothing I can comment on for now unfortunately.

Br,
Daniel.

 

[Dan.Videoslots]

Hi everyone,

Today we have 5 new releases for you, Amazing Aztecs from Just For The Win, Poke the Guy from Microgaming, Hugo Goal from Play N Go, Beautiful Nature from Gamomat and Nile Liner from Merkur.

Amazing Aztecs (Just For The Win):
Min: €0.10
Max: €100
RTP: 96.03%
Lines: 243 ways to win

Poke the Guy (Microgaming):
Min: €0.01
Max: €30
RTP: 94.89%

Hugo Goal (Play N Go):
Min: €0.05
Max: €100
RTP: 96.49%
Lines: 5

Beautiful Nature (Gamomat):
Min: €0.30
Max: €60
RTP: 96.11%
Lines: 30

Nile Liner (Merkur):
Min: €0.10
Max: €20
RTP: 96.6%
Lines: 64

All games have trophies and rewards added. Amazing Aztecs, Hugo Goal, Poke the Guy and Nile Liner is available for our UK players, however Beautiful Nature is not.

I wish you the best of luck.

Br,
Daniel.

 

[Dan.Videoslots]

Hi everyone,

I hope you are having a great Friday, today we have two new releases to offer you, Boomerang Bonanza from Booming Games and Smile from Fuga Gaming.

Boomerang Bonanza (Booming Games):
Min: €0.16
Max: €80
RTP: 96.12%
Lines: 16

Smile (Fuga Gaming):
Min: €0.20
Max: €100
RTP: 96%
Lines: 20

Both games have trophies and rewards added, Smile is available for our UK players, however Boomerang Bonanza is not.

I wish you all the best of luck.

Br,
Daniel.

 

[Takkaone]

Hi Daniel, did all those privacy-changes probably cause problems regarding email-support / communication at or is there a huge backlog in emails to process for your team?

I am just asking because on your website it states a few hours up to 24hours as email-response time for your support... Roundabout 40h ago i did send an email to your loyalty-department (just some feedback on the topic "loyalty-player-birthdays") - no reply until now... I checked my privacy-settings and couldnt find the reason for no email-communication there, so i am left guessing if my email was received / read / whatever...

I think i already made this suggestion quite some time ago: Could you just at some automated "we received your email" - probably with an eta on when to expect a response?