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Videoslots - Newly Accredited

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goatwack said:
I don't think PayandNO! are allowed to. But what I wouldn't give to have the old DOA back (sob)
Click to expand...
True story. I had a certain someone from VS, wont mention names because I really cant remember, but this gentleman told me when I was complaining a few years ago. He told me this.......When you have lets say 500 people playing the same game, and one person out of that 500 wins big, that win will take away from the remaining 499. So you take the scope of how many people on VS are playing the games on the first page and your chances of winning anything diminish very quickly. Now if you go to a smaller casino, the odds are better. I should take my own advice, right? :P But that Gemix! :oops:.
 
DreamRJ said:
@Dan.Videoslots - Seriously again what is the hold up with withdraws again, 2 hours again. This is just getting stupid now. This is now happening nearly everytime I manage to do a withdraw. This is just not good Dan. Really sick of this now. I think i will stop playing at videoslots
Click to expand...

patience, maybe?
 
its been 4 hours now, still not done.
 
I can see it being an issue if 2 hour+ became the norm for cashouts on VS, but these things can happen from time to time and who knows why on some days, they are quick and others are slow. For me, I have done cashouts, but the amounts are tiny and they go through within 15 minutes or so.

On most other sites that I play at and I do a withdrawal, it pretty much is the norm that it can take a few hours before the cashout is processed and that is fine since I know I will be getting the money! We would all love to have cashouts done within an hour, but like everything else in the gambling world, it is rare to have sites that do it this fast.

Patience is something that seems to be not existing anymore in our society because we all want our cashouts, Doctor's Appointments, etc... this instant and when a delay happens... We can't handle it anymore. At least that is how I see things. :/

EDIT: Now that I see it is up to 4 hours, now is when I would be wondering what is up as well. Only once did a cashout from VS take more than 6 hours and I am guessing it could be a similar issue to that where it was payment processors being slow and thus VS can't do much about it.
 
Sonict said:
I can see it being an issue if 2 hour+ became the norm for cashouts on VS, but these things can happen from time to time and who knows why on some days, they are quick and others are slow. For me, I have done cashouts, but the amounts are tiny and they go through within 15 minutes or so.

On most other sites that I play at and I do a withdrawal, it pretty much is the norm that it can take a few hours before the cashout is processed and that is fine since I know I will be getting the money! We would all love to have cashouts done within an hour, but like everything else in the gambling world, it is rare to have sites that do it this fast.

Patience is something that seems to be not existing anymore in our society because we all want our cashouts, Doctor's Appointments, etc... this instant and when a delay happens... We can't handle it anymore. At least that is how I see things. :/

EDIT: Now that I see it is up to 4 hours, now is when I would be wondering what is up as well. Only once did a cashout from VS take more than 6 hours and I am guessing it could be a similar issue to that where it was payment processors being slow and thus VS can't do much about it.
Click to expand...

Well I know what will be said when Dan comes on. They will say yet again there was problems with neteller withdraws. Funny that, when deposits with neteller still work fine and instantly.

You know the amount of money I have deposited and lost in videoslots over the last few years is enough to buy a flat. And it is just insulting when we do eventually win when we deposit and deposit to then be hit with delays in withdraws. And VS used to be 100% the best and fasted for withdraws too. But leovegas is now faster than VS. And I deposit and play a lot at leovegas too.

So it is really that simple, VS keep this up, lack of loyalty, Slower withdraws, I play elsewhere. What is more insulting is we don't get any compensation either for the fact they are slipping below par from the normal fast withdraws we are used too.

When a casino starts to slip below par that is when it is time to stop and think, Oh hey maybe VS is now not what it used to be, We should take a step back and play elsewhere.
 
Sonict said:
I can see it being an issue if 2 hour+ became the norm for cashouts on VS, but these things can happen from time to time and who knows why on some days, they are quick and others are slow. For me, I have done cashouts, but the amounts are tiny and they go through within 15 minutes or so.

On most other sites that I play at and I do a withdrawal, it pretty much is the norm that it can take a few hours before the cashout is processed and that is fine since I know I will be getting the money! We would all love to have cashouts done within an hour, but like everything else in the gambling world, it is rare to have sites that do it this fast.

Patience is something that seems to be not existing anymore in our society because we all want our cashouts, Doctor's Appointments, etc... this instant and when a delay happens... We can't handle it anymore. At least that is how I see things. :/

EDIT: Now that I see it is up to 4 hours, now is when I would be wondering what is up as well. Only once did a cashout from VS take more than 6 hours and I am guessing it could be a similar issue to that where it was payment processors being slow and thus VS can't do much about it.
Click to expand...
At the risk of sounding like a bitch. Im allowed its late and its been a long day! :D Why the anxiety over payments being processed later then a couple of hours? Isnt that kind of petty? You trust the casino? Do you need the money STAT! If so then you shouldnt have deposited. Go on chat and see if its been flushed. Maybe the e-mail that they send? Maybe you're not the only one. Just MAYBE they said screw it, they aren't going to pay you! Hahahaha. Go to bed, it will be there in the morning :)
 
bebo67 said:
At the risk of sounding like a bitch. Im allowed its late and its been a long day! :D Why the anxiety over payments being processed later then a couple of hours? Isnt that kind of petty? You trust the casino? Do you need the money STAT! If so then you shouldnt have deposited. Go on chat and see if its been flushed. Maybe the e-mail that they send? Maybe you're not the only one. Just MAYBE they said screw it, they aren't going to pay you! Hahahaha. Go to bed, it will be there in the morning :)
Click to expand...

Exactly right bebo67 you tell them, just go to bed :lolup:
 
Dan.Videoslots said:
Hi DreamRJ,

Just spoke to Payments and they have processed the transaction now.

Hopefully that will be in your account soon.

Br,

Daniel
Click to expand...

Dan will you please reply to my PM as well.
 
Hello Vizah.

Currently, I have not received any update regarding it, but we are in contact with the provider and it is being investigated.

Best regards,
Daniel.
 
Mouche12 said:
Received a very friendly email today from VS' Loyalty Department with some friendly words and an extra 20 fs + some casino race and weekend booster awards. I have reached level 20 over a week ago, maybe that's why?

Anyway, much appreciated!
Click to expand...

I really must be an outcast as I didn't receive anything like that on reaching Level 20, but I suppose it's what I have come to expect from them and why I deposit less and less each month as time goes on.

Good luck with the free spins :)
 
I just saw a post about me a page or 2 back, Please don't involve me in that crap cause you want to start trouble or having a bad day or losing and taking it out on other's, I am a decent human being and I don't do that so please be one and don't to that too me, Thanks. But to clarify I meant changes were made by some provider's which has been widely talked about on here by everyone like DOA and play n go and confirmed by Dan, All I am saying in general and not about videoslot's per se is that if you trust that companies are doing the right thing and not skewing the RTP or whatever else(even by like very little)as a example you are foolish cause the gambling commission and other government agency's are useless so companies will take advantage of that.

Again nothing against Videoslot's as Dan is open as can be about stuff and if they do set it the highest settings which if they ever do get Real time gaming that will be proof as I have played every setting and my online started with RTG so I will know if it is or not.

Just something has changed at videoslot's, In my 22 year's I have never ever seen slot's play so bad with so many dead spins than on videoslot's over such a long period of time and as we can see I am not the only one, Yes I have had that on other casino's a really bad session but not for month's and that many deposit's in a row.

Also yes I have had a good day since my last post but just saying about all the dead spins and no playtime mostly now and again I know Dan is getting sick of me asking about RTG but I am very excited if they do get them as it will help in switching it up more and maybe get me away from BIG TIME GAMING haha.

I already messaged Dan before all of this in a previous post I made saying I had a bad day and such and Dan is a player as well so thankfully he understands us in the regards of lag, server issue's and doing badly so again to show I am not taking it out on him or anyone. :) The previous post's again was more a general rant.
 
Last edited:
I hear you Slotmaster when it comes to poor sessions, but in my case (and I mentioned this somewhere else) stubbornly betting €4 a stake at Bonanza, playing away a profit of close to 900 to 0, is really my own doing. Some slots, as some wise members have asserted here, should be closed after a certain amount of spins. And it also depends if you play lower or higher variance games. Lately I've been more lucky at VS, but I really should give Bonanza a rest and play more often some other games from their huge catalogue, oh Lord, give me the strength to do so:D
 
Deposited 560 this month 15 and change in cashback. Part of that deposit amount was 50 tonight. It lasted and I timed it.........13 minutes. My Birthday is Monday, will see if I get any gift that doesnt require deposits, because I think my days with VS are coming to a close end. Hell I cant do good in the battles either. Its been continues. And you know the funny thing? Me either. lol. Not worth wasting my breath.
 
bebo67 said:
Deposited 560 this month 15 and change in cashback. Part of that deposit amount was 50 tonight. It lasted and I timed it.........13 minutes. My Birthday is Monday, will see if I get any gift that doesnt require deposits, because I think my days with VS are coming to a close end. Hell I cant do good in the battles either. Its been continues. And you know the funny thing? Me either. lol. Not worth wasting my breath.
Click to expand...

email loyalty and ask if they can give you something!

their email is: [email protected]

In the subject write: RE: Jonathan - Birthday Bonus. But it is probably best to email them on Monday. As they wont credit anything early unless it falls on a Sunday when Jonathan isn't working. I hope you get something. They dont always give anything, But you deposited a lot this month so you should get something in my opinion. Only way to find out is as I said email them :) good luck and Happy early birthday too :)
 
Last edited:
DreamRJ said:
But Dan, you clearly already read my pms because you got my username from it!!!!

So why did you read it but chose not to even reply to it, when I clearly asked you something else in it as well!!!!!!!!??????????

I am just not happy at all


email loyalty and ask if they can give you something!

their email is: [email protected]

In the subject write: RE: Jonathan - Birthday Bonus. But it is probably best to email them on Monday. As they wont credit anything early unless it falls on a Sunday when Jonathan isn't working. I hope you get something. They dont always give anything, But you deposited a lot this month so you should get something in my opinion. Only way to find out is as I said email them :) good luck and Happy early birthday too :)
Click to expand...
Thank you, and I did already! :)
 
bebo67 said:
Thank you, and I did already! :)
Click to expand...

hey, can you edit your post and delete the top quote please? It was a saved post that I didn't post yesterday lol. And ok, you should have waited until Monday though. Let me know what they say anyway :)
 
slotmaster said:
I just saw a post about me a page or 2 back, Please don't involve me in that crap cause you want to start trouble or having a bad day or losing and taking it out on other's, I am a decent human being and I don't do that so please be one and don't to that too me, Thanks. But to clarify I meant changes were made by some provider's which has been widely talked about on here by everyone like DOA and play n go and confirmed by Dan, All I am saying in general and not about videoslot's per se is that if you trust that companies are doing the right thing and not skewing the RTP or whatever else(even by like very little)as a example you are foolish cause the gambling commission and other government agency's are useless so companies will take advantage of that.

Again nothing against Videoslot's as Dan is open as can be about stuff and if they do set it the highest settings which if they ever do get Real time gaming that will be proof as I have played every setting and my online started with RTG so I will know if it is or not.

Just something has changed at videoslot's, In my 22 year's I have never ever seen slot's play so bad with so many dead spins than on videoslot's over such a long period of time and as we can see I am not the only one, Yes I have had that on other casino's a really bad session but not for month's and that many deposit's in a row.

Also yes I have had a good day since my last post but just saying about all the dead spins and no playtime mostly now and again I know Dan is getting sick of me asking about RTG but I am very excited if they do get them as it will help in switching it up more and maybe get me away from BIG TIME GAMING haha.

I already messaged Dan before all of this in a previous post I made saying I had a bad day and such and Dan is a player as well so thankfully he understands us in the regards of lag, server issue's and doing badly so again to show I am not taking it out on him or anyone. :) The previous post's again was more a general rant.
Click to expand...


slotmaster said:
While true nothing wrong with calling out when something is amiss. This is for the good of you and every player.

You and everyone else will be here boo hooing when they cut back the race or weekend booster.

It's a good thing as I am not playing much anymore but will see what happens when or if they add Real time gaming as I have a couple lucky slots on that provider.I am missing netent bad. :(
Click to expand...

slotmaster said:
Yes something is amiss and it was admitted by Dan in this very thread. Please stop talking to me like I am a idiot as again I have been around the industry longer than most. Like I said when the shit goes down here in the next few months you and others will be doing the same.

Same with me I am thrilled if I am a lil bit ahead or even and have always said that.
Click to expand...

I'm sorry where does anyone say you are not a decent human being.
And maybe you shouldn't make irresponsible claims like you did in these posts...and people wouldn't ask questions about them....and then we wouldn't ask dan what he confirmed and what he said and what has changed.

Take some responsibility...and no one was making trouble for you or anyone else..just wanted answers.

RE READ what you posted...and then ask yourself who was making trouble...saying that races and cashback will be cut back, etc.....dan had to come on here and say that it wasn't...

...take some responsinpbility for your words. Think about what you write.

And telling ...everyone on here that they are foolish for not getting on your tin foil bandwagon is definitely not the way to go...
 
Last edited:
Hey Dan

Can you help with this please?

Depo'ed £50 last night, playing along and had a new reward pop up. Didn't go to use it until just and got this?

Screenshot 2018-01-25 10.17.20.webp
 
r1gl8fltrj.jpg


Hello everyone.

Today we have 2 releases coming your way, the first one is an offering of 4 great games, Cleos Wish from NextGen Gaming, Hula Hula Nights from Barcrest, Monopoly Mega Movers from WMS,
and Universal Monsters: The Phantoms Curse from NetEnt.


More information about Cleos Wish:

RTP: 95.82%
Min. bet: €0.30
Max. bet: €30
Paylines: 30

More information about Hula Hula Nights:

RTP: 96.7%
Min. bet: €0.10
Max. bet: €500
Paylines: 10

More information about Monopoly Mega Movers:

RTP: 96.05%
Min. bet: €0.50
Max. bet: €75
Paylines: 50

More information about Universal Monsters: The Phantoms Curse

RTP: 96.7%
Min. bet: €0.20
Max. bet: €40
Paylines: 40


All of the above games have Trophies and Rewards added and they are available for UK players.

I wish you all good luck!

Best regards,

Daniel.
 
Last edited:
DreamRJ said:
email loyalty and ask if they can give you something!
Click to expand...

Is this something they do often? :) I seem to remember reading somewhere, maybe in their faq, that you can ask for some free spins or something like that, and they may give you some depending on other factors.

Might be something I consider! lol Spent hundreds in the last month or so and never withdrawn, but never seem to get any loyalty based freebies or anything like the newsletter codes etc. (though race winnings
have been welcome!)
 
Jono777 said:
Hey Dan

Can you help with this please?

Depo'ed £50 last night, playing along and had a new reward pop up. Didn't go to use it until just and got this?

View attachment 87121
Click to expand...

Anytime I get spins for a game that I can't play (quite a few being in Canada), I ask live chat for a substitution, and I'm always fixed up straight away.
 
fbumg0cvsh.jpg


Hello Everyone,

Here is today’s 2nd set of game releases! The games are Planet Fortune (PlayNGo), Chilli Heat (Pragmatic) and Elephant King (IGT).

More information about Planet Fortune:
RTP: 96.50%
Min. bet: €0.20
Max. bet: €100
Paylines: 40

More information about Chilli Heat:
RTP: 96.52%
Min. bet: €0.25
Max. bet: €100
Paylines: 25

More information about Elephant King:
RTP: 96.02%
Min. bet: €0.75
Max. bet: €75
Paylines: 40

All of today’s games have trophies and rewards added and are available for our UK players.
I wish you all good luck!

Best regards,
Daniel.
 
bebo67 said:
Deposited 560 this month 15 and change in cashback. Part of that deposit amount was 50 tonight. It lasted and I timed it.........13 minutes. My Birthday is Monday, will see if I get any gift that doesnt require deposits, because I think my days with VS are coming to a close end. Hell I cant do good in the battles either. Its been continues. And you know the funny thing? Me either. lol. Not worth wasting my breath.
Click to expand...
I didn´t get birthday bonus, didn´t get anything from VS, and i´m suppose to be VIP since last year. But haven´t really heard anything from them until i asked if i still were VIP after 5-7 months of silence. :) Got 50 spins on jackhammer 2 then and was told my bonus were to good or something like that :P But birthday bonus i would not be so sure of, not sure they offer that. But maybe if you email them like someone else wrote to you, u might get some. Good luck!!
Btw what are the benefits of being VIP? Not sure what that really means at VS? :rolleyes:
 
Temprush said:
I didn´t get birthday bonus, didn´t get anything from VS, and i´m suppose to be VIP since last year. But haven´t really heard anything from them until i asked if i still were VIP after 5-7 months of silence. Got 50 spins on jackhammer 2 then. But birthday bonus i would not be so sure of, but maybe if you mail them like someone else wrote to you.
Btw what are the benefits of being VIP? Not sure what that really means at VS? :rolleyes:
Click to expand...
Same here my bday was 2 weeks ago im a VIP didnt get anything, and didnt ask why i reckon as a VIP you shouldnt have to :)
 
The Viking said:
Same here my bday was 2 weeks ago im a VIP didnt get anything, and didnt ask why i reckon as a VIP you shouldnt have to :)
Click to expand...
That´s what i thought to that if they offer birthday gift to VIP members they will. So didn´t want to ask for birthday gift. So i guess they don´t have that kind of gifts.

And a two week late congratulation to you :cheers:
 
Hi guys,


At the moment we do not have a system implemented that recognizes our players birthdays. This is, however, something that I have brought up with our tech team and hopefully, we will have that available soon. I appreciate your feedback and if you have any questions regarding our Loyalty program please send me a PM and I will be happy to help.

Br,
Daniel.
 
Dan.Videoslots said:
Hi guys,


At the moment we do not have a system implemented that recognizes our players birthdays. This is, however, something that I have brought up with our tech team and hopefully, we will have that available soon. I appreciate your feedback and if you have any questions regarding our Loyalty program please send me a PM and I will be happy to help.

Br,
Daniel.
Click to expand...

Its mine a week on Saturday, just saying like haha
 
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Read more about Videoslots in our in-depth review

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