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Yes exactly the same card,so its happened before to another customer and no measures put in place to stop it recurring or a solution offered to those cardholders?
Instead 9 days of nothing and still im not made aware of that option, except from you?

To be fair, it's not Videoslot's fault that ASB Visa doesn't accept money from them. So there is not much Videoslots can do to stop it from happening to other customers or find a solution.

Though I was surprised to hear that they didn't tell you about "bank wire transfer", because that's the option was suggested by the live chat when she informed me that ASB didn't accept payment to my Visa Debit account.
 
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Hello Everyone,
I hope you are all having a great Thursday! Here are today’s games!

Katana

Do not stand in the way of the Samurai: loyal to their lord and clan, these military nobles are highly trained and if they use their katana on you – well, you’re in for a tough time.
But if you’re on the right side of these helmeted warriors, there are great wins in store for you!

Additional Information:
Min bet: €0.20
Max bet: €40
Paylines: 20
RTP: 95.02%

Prosperity Palace

Prosperity Palace is a video slot that takes you to an oriental atmosphere in a magnificent Chinese palace garden, in front of a Chinese temple.
Here you will find a five-reel game interface all you have to do is to make them spin.

Additional Information:
Min bet: €0.10
Max bet: €100
Paylines: 10
RTP: 96.25%

The Enforcer

This brave sheriff is the main character in Ainsworth's The Enforcer video slot. You can take the sheriff's lead to spin the big reels so that you can arrest thieves rather than bigger wins.
Before you enter this brazen world, let’s have a look at this online slot and its main features.

Additional Information:
Min bet: €0.40
Max bet: €80
Paylines: 20
RTP: 93.84%

All games have trophies and rewards added and are available to our UK players.
I wish you all the best of luck!

Best Regards,

Daniel.
 
Today's Release

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Hello Everybody,

I hope you are all having a fantastic start to the weekend! Here are today’s games.

Garden of Riches: The smell of freshly cut grass and the sound of chirping little birds fill the air in the Garden of Riches. But that’s not all! In this garden, you will find free spins and a lucrative Jackpot fit for royalty.

Additional Information:
Min bet: €0.10
Max bet: €50
Paylines: 10
RTP: 94.25%

Carry on Camping: Is a classic British comedy movie from 1969, and was also the seventeenth in a long series of “Carry On” movies produced. Sid and Bernie are friends and partners in a plumbing company, and they
take their girlfriends Joan and Anthea to watch a movie about a nudist camp called Paradise with the intent of convincing their girlfriends to camp there.

Additional Information:
Min bet: €0.20
Max bet: €500
Paylines: 20
RTP: 95.63%

All games have trophies and rewards added and are available to our UK players.

I wish you all the best of luck!

Best Regards,

Daniel.
 
Hi, 3 days ago I tried to ask for bonus from Jonathan via email instead I got cool off time,for 7 days . I went to chat today, to ask if I can cash out my balance since I can't login anymore, coz I should've cashed it out if I knew I'm gonna have cool off time, but the support said I can't since my account is deactivated I can only cash it out after cool off pls help Daniel. I just want my balance cashed out to my ecopayz I know I should be able to cash it out, and log in and just restrict my on playing any games, but I'm yoyaally locked
 
Today's Release

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Hello guys,

I hope you all had a great Week-End! Here is the game we release from Greentube!

Kings Jester

Take your seat on the throne and be entertained by the court’s funnyman: play King's Jester video slot and reign over beautiful kingdoms, ruling with the aid of the fantastic free spins on offer!

Additional Information:
Min bet: €0.10
Max bet: €50
Paylines: 10
RTP: 94%

All games have trophies and rewards added and are available to our UK players.

I wish you all the best of luck!

Best Regards,

Daniel.
 
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Hello guys,
I hope you all have a great day! Here is the today's realease!

Golden Sevens from Greentube, and Odd Forest, Lucky Bakery,The Lost Riches of Amazon from Foxium via NYX.

Golden Sevens
The majestic sevens have the ability to activate a Progressive Jackpot and if you are really lucky, you can expect a handsome payout. First and foremost, you will get 5,000 coins if you land five sevens in a winning payline, or cover the reels with sevens, you will win the Progressive Jackpot: and that’s quite a stunning win!

Additional Information:
Min bet: €0.20
Max bet: €40
Paylines: 20
RTP: 94.61%



Odd Forest
This fascinating video slot features an interesting Fairy Bonus where you play in different levels with the aim of landing a 50x multiplier!

Additional Information:
Min bet: €0.50
Max bet: €125
Paylines: 50
RTP: 96.12%



Lucky Bakery
This isn’t your average, boring and dull bakery: Lucky Bakery offers some bonus features worth queueing up for.

Additional Information:
Min bet: €0.25
Max bet: €62.50
Paylines: 25
RTP: 96.02%



The Lost Riches of Amazon
The golden monkey head is the symbol triggering the game’s Bonus. Collect ten monkey heads and you will get the opportunity to pick two tiles to earn cash prizes. With 20 monkey heads you get to spin a Wheel of Fortune which will earn you even higher cash prizes and multipliers.

Additional Information:
Min bet: €0.50
Max bet: €125
Paylines: 50
RTP: 96.04%


All games have trophies and rewards added, and all games are available to our UK players.
I wish you all the best of luck!

Best Regards,

Daniel.
 
Hello Goatwack,

Thanks for the feedback! But sadly its not possible.:eek:


Best Regards,

Daniel.

I am 100% sure it's possible! Just not currently perhaps, but where there's a will, there's absolutely a way :)
There are a few Casino's that do let you transfer 'goodies' or cash to fellow players, or personal rewards like comppoints, across accounts..

Of course if the Casino doesn't want this, then that's the end of it, but if they like the idea, it's very easily done:)
And with easy i mean the technical easy, for example a manual action by department X, on request of the player (which could of course take a certain time, because if that would happen a lot, it will take up time, and man hours (or woman :p)

So i'd say pass it on anyway, despite goatwack's hesitations :D
I think it's a swell idea..Just look at the 'Remarkable Day at VideoSlots' thread, Dan, where you can see there's definitely a noticeable demand for p2p sharing!
It would only increase VS's popularity, if they accommodated this in an easy way...jus' sayin
 
I am 100% sure it's possible! Just not currently perhaps, but where there's a will, there's absolutely a way :)
There are a few Casino's that do let you transfer 'goodies' or cash to fellow players, or personal rewards like comppoints, across accounts..

Of course if the Casino doesn't want this, then that's the end of it, but if they like the idea, it's very easily done:)
And with easy i mean the technical easy, for example a manual action by department X, on request of the player (which could of course take a certain time, because if that would happen a lot, it will take up time, and man hours (or woman :p)

So i'd say pass it on anyway, despite goatwack's hesitations :D
I think it's a swell idea..Just look at the 'Remarkable Day at VideoSlots' thread, Dan, where you can see there's definitely a noticeable demand for p2p sharing!
It would only increase VS's popularity, if they accommodated this in an easy way...jus' sayin

I wouldn’t do that, it will attract millions of fraudsters, very bad idea and by extension not possible. Unless an automatic verification system at sign up was in place. Don’t see that happening any time soon.
 
I wouldn’t do that, it will attract millions of fraudsters, very bad idea and by extension not possible. Unless an automatic verification system at sign up was in place. Don’t see that happening any time soon.

Sorry mate, you're either 'seeing it' without enough imagination, or with too much negativity:)
Of course fraud should be taken into account (and measures taken against it), and the verification at sign up could play a role, but can also be seen as totally unrelated..

The concept of p2p transfers is very normal in various existing online MP games and also at various gambling sites (poker, casino) and thus by extension already a reality...
You are free to deny it though:p

Doesn't mean that indeed we would see it happening soon (at VS) but it's definitely a good idea...Well you're free to disagree there too of course, but i sure think it is.
I think you also play at CR MG sites? The comppoint system implemented there, where you can combine your own points from various Casino's within the group, is a very similar system, to what i am envisioning in my mind's eye..

But that would be harder, and perhaps would need manual approving within a certain pending state
But manual player requests, to be handled by department X (support most likely) is very easy, and i can name a great Casino where this is already an option for years, with great success:)

But let's not dwell on possibilities, for now Dan could just throw the ball in management's court, and see if they like the idea..
 
Hi all,

We will tonight start to prepare or system for our maintenance that we will have tomorrow morning between 07:30 - 9:00 GMT. The website may be down for 15 minutes during this time and I will keep you all posted if that would happen. Some of our players might feel some lag during the night but this is something we need to do to make sure that the maintenance goes as smooth as possible.

The reason behind the maintenance is that we can increase our performance and reduce lag like we had this evening.

Please feel free to PM me if you have any questions.

Br,

Daniel
 
Hi all,

We will tonight start to prepare or system for our maintenance that we will have tomorrow morning between 07:30 - 9:00 GMT. The website may be down for 15 minutes during this time and I will keep you all posted if that would happen. Some of our players might feel some lag during the night but this is something we need to do to make sure that the maintenance goes as smooth as possible.

The reason behind the maintenance is that we can increase our performance and reduce lag like we had this evening.

Please feel free to PM me if you have any questions.

Br,

Daniel

I don't believe that for one minute. Videoslots are just telling you that so that you get 15 minutes sleep
 
Hi all,

We will tonight start to prepare or system for our maintenance that we will have tomorrow morning between 07:30 - 9:00 GMT. The website may be down for 15 minutes during this time and I will keep you all posted if that would happen. Some of our players might feel some lag during the night but this is something we need to do to make sure that the maintenance goes as smooth as possible.

The reason behind the maintenance is that we can increase our performance and reduce lag like we had this evening.

Please feel free to PM me if you have any questions.

Br,

Daniel

Why are there no battles until 4pm?
 
Hi all,

We had to cancel all Battles until 16:15 GMT because of the maintenance we are doing today.

Thank you, everyone for the kind words and I do get my sleep every day so don't worry! :)

Br,

Daniel
 
Hello Colinsunderland.

The site is working, but it might be a bit slower for a little while. Should this issue persist for you, send me a message and we can take a look at this.

Best regards,
Daniel.
 
:p
Nothing Happens im on Level 24 and nothing is goin on as i reached Level 21..!? :thumbsup:

Digging out a post from 2015? Did you really read the whole thread?? :what:

There is no trip to Videoslots HQ even when you reach level 100, maybe at 1,000 though. Level 135 right now and not much has changed, you get a reward every 5 levels as usual. Good enough for me though! :D
 
Hey guys.

We are currently experiencing issues with withdrawals on our site. We are working on fixing this issue currently, and I will update you here as soon as it is working again. My apologies for the inconvenience.

Best regards,
Daniel.
 
Hey guys.

We are currently experiencing issues with withdrawals on our site. We are working on fixing this issue currently, and I will update you here as soon as it is working again. My apologies for the inconvenience.

Best regards,
Daniel.


It doesn't just rain but it pours when things start to go wrong. I am sure we can all be patient enough for the issues to be resolved considering the excellent service you provide on here :)
 
What is going on with the battles today?

Dan,

Sorry if you already left a message here somewhere else that I have not seen or don't follow the thread but the battles have been off for hours now.

The site had a maintenance sometime today without notice and my game just stopped. Usually we get messages informing of scheduled maintenance but not this time.

I hope that you guys are working on improving the site because honestly I have not had a nice time playing there for weeks and weeks now!
It is just blank spins doesn't matter the game I play.
My deposits don't last 5 minutes and everybody is complaining about it. You can check the chat history if you don't believe me.

It is not fun anymore as it used to be. VS is still my favourite casino and I would like to keep it that way, so hopefully the fun times are not really over.

thanks

Teka






Hey guys.

We are currently experiencing issues with withdrawals on our site. We are working on fixing this issue currently, and I will update you here as soon as it is working again. My apologies for the inconvenience.

Best regards,
Daniel.
 
Hello Teka.

We are indeed performing maintenance to improve the experience on our site. We hope to have everything working soon, but will keep you posted in this thread.

Best regards,
Daniel.
 
Dan,

Sorry if you already left a message here somewhere else that I have not seen or don't follow the thread but the battles have been off for hours now.

The site had a maintenance sometime today without notice and my game just stopped. Usually we get messages informing of scheduled maintenance but not this time.

I hope that you guys are working on improving the site because honestly I have not had a nice time playing there for weeks and weeks now!
It is just blank spins doesn't matter the game I play.
My deposits don't last 5 minutes and everybody is complaining about it. You can check the chat history if you don't believe me.

It is not fun anymore as it used to be. VS is still my favourite casino and I would like to keep it that way, so hopefully the fun times are not really over.

thanks

Teka

Hi Teka. Nice to see you on here! I'm shaky67 :p
 
Hey guys.

The withdrawal issue previously experienced has been fixed now, should you run into any problems there, please send me a message and I will investigate further.

Best regards,
Daniel.
 
Hey guys.

The withdrawal issue previously experienced has been fixed now, should you run into any problems there, please send me a message and I will investigate further.

Best regards,
Daniel.

Withdrawal went through super fast.

Is the free battle event still taking place this evening as planned Dan?
 
Hello Geordiecolin.

Good to hear!

We are working on it and we hope to have everything up and running before the start of the promotion. I will, however, keep you all updated here on CM.

Best regards,
Daniel.
 
Hello everyone.

A small update for you all!

Currently, we have one issue that we have not been able to address yet, this would be the “My Battles” tab in the Battle of Slots main lobby, where the information shown will not reflect the actual Battles you have completed. The issue will not affect the Battle of Slots gameplay or Freerolls in any way, and it will, hopefully, be sorted by tomorrow.

I would like to thank all of you for the understanding shown during our maintenance and I hope that your experience at our Casino will be better from now on.

Best regards,
Daniel.
 
hi dan

there is something wrong with the casino race rankings...i was at the 200th place yesterday...today i dropped to 7589...earlier the pop up told me i was at 5700...now im at 7589...
 
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