Videoslots - Newly Accredited

[ProbabilityZero]

This is a particular bugbear for me, despite errors being pointed out on the site they are never corrected.
I'm an affiliate as well as a player and annoys me to hell that one of the first things you see is misleading to say the least.
It isn't even 25% of daily profits from my understanding, its 25% of the theoretical profits, is that not the case Dan?

This is correct as the cashback figure fin each slot will remain constant...

For instance casino makes theoretical 4p in the pound in 96% RTP slot.you will therefore get 1p in the pound (25%)

This is all fair and reasonable to me. If Vudeoslots gave back 25% of money wagered they'd collapse as we that's over 6 times the amount we lose on theoretical RTP

 

[Dan.Videoslots]

NetEnt Games

Hi guys,

This morning we were experiencing some technical issues with our NetEnt games, but they are now working fine again and are up and running. I wish you a great Monday, and we are sorry for any inconvenience.

Br,

Daniel

 

[deanus76]

Have to say a huge thank you to Videoslots. Had some huge wins over the weekend, was doing some crazy stakes though, £50 a spin raping my balance Cashed out over a 7K profit in multiple withdrawls, over £350 cashback in 3 days

 

[ProbabilityZero]

Have to say a huge thank you to Videoslots. Had some huge wins over the weekend, was doing some crazy stakes though, £50 a spin raping my balance Cashed out over a 7K profit in multiple withdrawls, over £350 cashback in 3 days

Good grief and I think £2 a spin is high rolling! £50 per spin is just scary. 5 spins at that is a weeks wages in my job

Congratulations on the win though!

 

[spintee]

Good grief and I think £2 a spin is high rolling! £50 per spin is just scary. 5 spins at that is a weeks wages in my job

Congratulations on the win though!

Exactly what I was thinking, Imaging hitting a good bonus free spin round on 50 big ones,

 

[ProbabilityZero]

Exactly what I was thinking, Imaging hitting a good bonus free spin round on 50 big ones,

I know I'm still recovering from just thinking about it!

Where did I put my smelling salts!

 

[geordiecolin]

Have to say a huge thank you to Videoslots. Had some huge wins over the weekend, was doing some crazy stakes though, £50 a spin raping my balance Cashed out over a 7K profit in multiple withdrawls, over £350 cashback in 3 days

And here's me loving withdrawing 4x my £20 deposit
Congrats

 

[deanus76]

My biggest win was £6750 That was off a £30 spin. I never managed to get a feature on £50 spins :-(

 

[mimi26]

without reading the whole thread, I really dont understand what all these awards are for, I lost under £500 quid there today, very quickly and I asked for a comp but was refused because CS said they dont give them out because of all the rewards , I dont know what I can do with them though

 

[Tirilej]

without reading the whole thread, I really dont understand what all these awards are for, I lost under £500 quid there today, very quickly and I asked for a comp but was refused because CS said they dont give them out because of all the rewards , I dont know what I can do with them though

You're very late to the party
They have cashback and raze every week, free spin tournaments and some rewards for playing. I think they did wrong if they said you get so many rewards, but there are a few now and then for playing.
No bonuses to talk about but otherwise they are good. You'll see.

 

[mimi26]

You're very late to the party
They have cashback and raze every week, free spin tournaments and some rewards for playing. I think they did wrong if they said you get so many rewards, but there are a few now and then for playing.
No bonuses to talk about but otherwise they are good. You'll see.

Very late , Just got bored with Guts so thought I would give videoslots a try, but I am so confused with the constant pop ups with trophies etc

 

[Harry_BKK]

Very late , Just got bored with Guts so thought I would give videoslots a try, but I am so confused with the constant pop ups with trophies etc

Go to "My Profile" and you will be able to see your rewards. Click on any of them to activate them

 

[spintee]

Very late , Just got bored with Guts so thought I would give videoslots a try, but I am so confused with the constant pop ups with trophies etc

All theses pop ups are reward, such as going up in the race board, Cash back and anyfree spins / bonus that might of hit your acount, Have you looked in my profile to see if any rewards,


Like its been pointed out its very rare they give any think out but that because all the other things you can collect

 

[mimi26]

Go to "My Profile" and you will be able to see your rewards. Click on any of them to activate them

I understand the 'your rewards', its the other stuff like big win trophies etc, what exactly are they for?

 

[Tirilej]

I understand the 'your rewards', its the other stuff like big win trophies etc, what exactly are they for?

Nothing at all. Absolutely nothing

 

[Adriana B]

I have not had a withdrawal in ages. It's been deposit, deposit, deposit. Yes, they are good I will admit that. Mondays and Fridays are awesome but you do pay for that cashback/racespin money (well, I do anyway). But rewards are fewer and fewer the higher up you get. I will be taking a long break from here for a while. Not much fun when money goes so quickly that you can't even have a bit of fun. As I have said before, I love Videoslots but I just can't afford them.

 

[colinsunderland]

Hi all,

I want to confirm that if you decided to wager the cashback you earn from the week before that it does count towards the wagering to the requirements for our freerolls at Battle of Slots.

But the cashback does not count towards for the deposit requirement for our Battle of Slots Freerolls.

I hope that you all will have a great evening.

Br,

Daniel

Why do your live chat ops say different? I thought you were sorting out your rubbish live chat ops, obviously not yet?

 

[interlog]

Why do your live chat ops say different? I thought you were sorting out your rubbish live chat ops, obviously not yet?

They're not all rubbish to be fair. Never been given a wrong answer by them (as yet!!)

 

[scarletmuse]

All theses pop ups are reward, such as going up in the race board, Cash back and anyfree spins / bonus that might of hit your acount, Have you looked in my profile to see if any rewards,


Like its been pointed out its very rare they give any think out but that because all the other things you can collect

VS is great for the the rewards they do offer, and while I gotta say I do love playing there but there has come a point when even with those weekly guaranteed rewards that you hit a wall... Advancing past level 120? OMG Earning achievements, FS etc... unless I have access to a computer, I am on mobile with limited functionality to check all my logs and the games I gotta play to hit a rewars-and honestly there are so many-it is difficult and I haven't had an achievement for ages I don't think... At the start they came hard and fast and it was fun and exciting to log in and see what I'd got. Then after a while and $$ it dries up and I think thats why people get a bit stroppy about them...

And the FAQ does say you can ask for FS in support... If you do they can never give you any... It's also like with the BattleSlots having requirements-I get why the rules are there but sometimes the fine print is a little to strict and it can alienate a player when though they might not meet it at the time of attempting to play-they probably regularly meet it and go beyond it-but like myself on mobile, I never play the Battles so when I don't meet the minimum for the last week it's annoying that it can't be waivered every now and then lieu of having not played in the past during a week where I would of done the WR if you get me.

And I still go back and do love the site loads, I do empathise when I read other posts when players want a little bit of a comp after a loss or whatever... I have felt like sometimes CS can be pretty unwelcoming and have the copy and pasted answer vibe and it's so annoying when CS just blankly paste in a T&C without actually taking the time to say "oh hey, let me have a look into your account..."

Like, they rely on the "we have regular rewards, wait til Mon/Fri" response instead of really taking the a bit of time to acknowledge the player's loyalty/spend/time. It's like you think, I know the rules etc but can you just listen to my question and see if anything can be done to let me have a bit of a play.. Like it sounds ridiculous, hypothetically: Did not meet WR/deposit $20 this week but cannot get any recognition for the thousands deposited last month in exchange for having not played battles in that time? And those little personal touches can absolutely make a site experience a bit more enjoyable all together!

My favourite would have to be my birthday-heard on CM they give birthday gifts... Asked CS about it and was given the old cut/past "Mon/Fri rewards blah blah" and then told he couldn't actually give me anything but to come back to Chat ask again next time A whole year to wait for a little FS bonus and to get it, I have to speak to chat who are not auhorised to give gifts ?!?!?hehehe

 

[interlog]

My experience to the above post by scarletmuse differs.

Only the other week, I was too late for the weekly Tuesday free spins (the 3,500 ones must have ran out), so went to support to explain and they credited me an equal number of spins on another slot. So they are authorised to give out free spins. Have also received "compensation" spins after made some complaints about the free roll chat abuse, indicating that they do have authority to give out comps.

I received a birthday bonus last year - didn't ask for it but it was credited automatically after having received an email from the VIP manager.

 

[Tirilej]

VS is great for the the rewards they do offer, and while I gotta say I do love playing there but there has come a point when even with those weekly guaranteed rewards that you hit a wall... Advancing past level 120? OMG Earning achievements, FS etc... unless I have access to a computer, I am on mobile with limited functionality to check all my logs and the games I gotta play to hit a rewars-and honestly there are so many-it is difficult and I haven't had an achievement for ages I don't think... At the start they came hard and fast and it was fun and exciting to log in and see what I'd got. Then after a while and $$ it dries up and I think thats why people get a bit stroppy about them...

And the FAQ does say you can ask for FS in support... If you do they can never give you any... It's also like with the BattleSlots having requirements-I get why the rules are there but sometimes the fine print is a little to strict and it can alienate a player when though they might not meet it at the time of attempting to play-they probably regularly meet it and go beyond it-but like myself on mobile, I never play the Battles so when I don't meet the minimum for the last week it's annoying that it can't be waivered every now and then lieu of having not played in the past during a week where I would of done the WR if you get me.

And I still go back and do love the site loads, I do empathise when I read other posts when players want a little bit of a comp after a loss or whatever... I have felt like sometimes CS can be pretty unwelcoming and have the copy and pasted answer vibe and it's so annoying when CS just blankly paste in a T&C without actually taking the time to say "oh hey, let me have a look into your account..."

Like, they rely on the "we have regular rewards, wait til Mon/Fri" response instead of really taking the a bit of time to acknowledge the player's loyalty/spend/time. It's like you think, I know the rules etc but can you just listen to my question and see if anything can be done to let me have a bit of a play.. Like it sounds ridiculous, hypothetically: Did not meet WR/deposit $20 this week but cannot get any recognition for the thousands deposited last month in exchange for having not played battles in that time? And those little personal touches can absolutely make a site experience a bit more enjoyable all together!

My favourite would have to be my birthday-heard on CM they give birthday gifts... Asked CS about it and was given the old cut/past "Mon/Fri rewards blah blah" and then told he couldn't actually give me anything but to come back to Chat ask again next time A whole year to wait for a little FS bonus and to get it, I have to speak to chat who are not auhorised to give gifts ?!?!?hehehe

:notworthy

That sounded like the perfect description of all relationships. Isn't this exactly how it works?
At first wow wow wow...but later they dry up and...

 

[colinsunderland]

They're not all rubbish to be fair. Never been given a wrong answer by them (as yet!!)

I'm sure they're not, but anytime I've asked a question that has been slightly different to 'how does the bonus work' or other common questions I've had rubbish from them, some of them complete lies and blaming other people for their mistakes.

throughout the thread there are complaints about the CS, and even Dan admitted there are too many and it was being addressed.

 

[Dan.Videoslots]

Hi all,

I just want you all to know that I do read all your feedback, and I will take your comments to the right department so we can address it.

I hope you all will have a great evening.

Br,

Daniel

 

[scarletmuse]

:notworthy

That sounded like the perfect description of all relationships. Isn't this exactly how it works?
At first wow wow wow...but later they dry up and...

Oh yes... To go back to honeymoon period just for a moment-how I dream of the long lost good times and memories But it usually costs me a lot less to get a birthday bonus outta the hubby

 

[Tirilej]

Oh yes... To go back to honeymoon period just for a moment-how I dream of the long lost good times and memories But it usually costs me a lot less to get a birthday bonus outta the hubby

Yes, I guess he have learned by now

 

[Deeplay]

I never ask for comps - and i dont see why a casino is obligated to dish out freebies. And for VS the comp system is already inbuilt. I dont think it is any reflection on a casinos standing if they do not comp or give freebies. Although without asking I have been given FS and some comps from a number of casinos Include VS. For playtime we need to deposit and then look at role rolling that is something in my view that a casino does not / can not guarantee same as luck / Rtp.

 

[Dan.Videoslots]

Hi all,

We are having some technical issues today with Battle of Slots, and our tech team is working on fixing it as fast as possible.

The players that got affected by this during the morning will be reimbursed and contacted by our support during the day.

Br,

Daniel

 

[colinsunderland]

Hi all,

We are having some technical issues today with Battle of Slots, and our tech team is working on fixing it as fast as possible.

The players that got affected by this during the morning will be reimbursed and contacted by our support during the day.

Br,

Daniel

Will the ones who won get their winnings as there were more than enough people taking part who played all the spins in both the battles I saw, Jimi Hendrix and COTBL?

 

[Dan.Videoslots]

Will the ones who won get their winnings as there were more than enough people taking part who played all the spins in both the battles I saw, Jimi Hendrix and COTBL?

Hi Colinsunderland,

That is a good question, and we decided to cancel the battles so everyone will get their buy-ins back and eventual money lost.

I will inform you all when its back and running as intended and please feel free to contact me or the support if you have any questions regarding this.

Br,

Daniel

 

[colinsunderland]

Hi Colinsunderland,

That is a good question, and we decided to cancel the battles so everyone will get their buy-ins back and eventual money lost.

I will inform you all when its back and running as intended and please feel free to contact me or the support if you have any questions regarding this.

Br,

Daniel

I asked support before I came on here and she said 'I don't know'
So eventual money lost you mean those in a prize winning position will get paid? If so thats excellent customer service.

 

[Chipkin9]

Hi all,

We are having some technical issues today with Battle of Slots, and our tech team is working on fixing it as fast as possible.

The players that got affected by this during the morning will be reimbursed and contacted by our support during the day.

Br,

Daniel

That's a dangerous comment if not clarified correctly.

Players who haven't paid into a BOTS Tourney will be seemingly thinking they are also affected since the freerols are also down; so they will feel like you are suggesting they will be reimbursed with freespins.

While you mean that players who bought in will have their money placed back into their accounts; there are people who will misunderstand this comment; just a heads up, as I don't want you bombarded with unnecessary messages

 

[scarletmuse]

I never ask for comps - and i dont see why a casino is obligated to dish out freebies. And for VS the comp system is already inbuilt. I dont think it is any reflection on a casinos standing if they do not comp or give freebies. Although without asking I have been given FS and some comps from a number of casinos Include VS. For playtime we need to deposit and then look at role rolling that is something in my view that a casino does not / can not guarantee same as luck / Rtp.

I absolutely think that the membership offers/inclusions are definitely a reflection on the casino's standing and would certainly be a deciding factor for many players when choosing to sign up. A consistent reward program like VS would suggest they have a pretty good retention rate of players and more chance of those returning players redepositing regularly in order to maintain the weekly gifts. And this is why VS to me does stand out amongst other reasons

'Dishing out Freebies' is not an obligation at all, it's a way to maintain your clients and frankly, some sites with outrageous WR/minimum deposits or irregular deals instantly turn me off. I'd rather consistent smaller rewards over the course of my membership than a limited time offer every now and then only if I deposit a predetermined amount, to get 5 spins on a crappy game, then wager 2000x while standing on my head with one eye shut and the when I manage to make a WD, there is a 3 week turnaround for approval before seeing the cash.

So yep, I think it is very much a warranted aspect of the business, and are built around the expectations of the customer and when we are happy it indicates the level of service provided by the company. It's no different to frequent flyers, supermarket discounts/loyalty points or a coffee shop card really

I think asking for comps really depends on the situation, if you deposit $20, then make a $20 spin and lose, than...perhaps don't be tantruming and wanting refund-like hello, the risks are clear. But if you legitimately feel that an error/mistake has occured--through no fault of your own and you have a reasonable trusted history with the casino, maybe the service/attitude crappy and information given was wrong, perhps a game you had FS rewards crashes so you don't get to play em, your account details altered without consent and so forth... I reckon at least ask, you should be able to ask/be offered a little compensation. Like a replacement apple for a rotten one at the supermarket

At the least, a little more personalised communications than cut and pasting answers. I am sure there are players that chuck down hundreds/thousands a month but still make sure to play the FS code each week-it adds a bit of excitement... And it does make ya feel pretty good if ya hit a big one on a freebie

 

[colinsunderland]

Hi all,

We are having some technical issues today with Battle of Slots, and our tech team is working on fixing it as fast as possible.

The players that got affected by this during the morning will be reimbursed and contacted by our support during the day.

Br,

Daniel

Well th days almost over and no email from support?

 

[Dan.Videoslots]

Well th days almost over and no email from support?

Hi Colinsunderland,

We are still going thru loads of data, and we will contact everyone when this is done. I hope it will be during tonight or tomorrow morning.

Br,

Daniel

 

[colinsunderland]

What was the problem as they were all playing out fine, and there were no complaints in chat or anything?

 

[Dan.Videoslots]

What was the problem as they were all playing out fine, and there were no complaints in chat or anything?

We had a technical issue that made that not everyone could complete the battle as intended and we had to do a fix for that.

I would also like to add that this does only affect four Battles this morning. We will refund and contact everyone that made a buy-in in those Battles, and we are sorry for the inconvenience this has caused to the affected players.
Br,

Daniel

 

[colinsunderland]

We had a technical issue that made that not everyone could complete the battle as intended and we had to do a fix for that.

I would also like to add that this does only affect four Battles this morning. We will refund and contact everyone that made a buy-in in those Battles, and we are sorry for the inconvenience this has caused to the affected players.
Br,

Daniel

So will the ones who were in a winning position be getting paid or have you not decided that yet?
Thanks for replying, not many casino's have reps as responsive as you

 

[Dan.Videoslots]

Hi all,

We have now compensated and refunded all the players that were affected by our technical issues with had with Battle of Slots yesterday morning.

The decision we made were to cancel the Battle and refund the buy-in and also give those players who were in one of those four battles 25 FS to Gonzo without any wagering requirement. The reason they got canceled were that not everyone in the Battle had the chance to finish the Battle on the same terms as everyone else, and the only way to make it fair was to refund the buy-ins, and our support will contact everyone that got compensated within the next few hours.

We are sorry for the inconvenience that is have caused for the player that were in the affected Battles and please feel free to contact me or the support if there are any questions.


Thank you, Colin, for the kind words and I am more than happy to be here on Casinomeister to help out.


Br,

Daniel

 

[mina1929]

Made a withdrawal for a $1000 and it was in my account in less than 5 minutes

Thank you Video Slots always number 1

 

[Dan.Videoslots]

Hey, guys!

I am excited to let you know that we are releasing two new video slot games, one of whom is from Quickspin, and the other one from Bally Technologies. The first mentioned is called Spinions with a summer beach party theme. The second one is called Michael Jackson - King of Pop. I hope you will enjoy these games as much as me.

Game information about Spinions:

Min Bet: € 0.10
Max Bet: € 100
Bet Lines: 25
Theoretical RTP: 96 %

Game information about Michael Jackson - King of Pop:
Min Bet: € 0.40
Max Bet: € 80
Bet Lines:
Theoretical RTP: 96.01%

These games are available for players from the United Kingdom.

 

[Dan.Videoslots]

Hello Meisters!

I come with good news, Frankenstein from Netent is back, almost like it’s risen from the dead. The game is based on the 1931 horror movie, which of course is based on the novel by Mary Shelley. This classic slot is hopefully here to stay now, just don’t tell the villagers where it’s hiding.

Game information about Frankenstein.
Min Bet: € 0.20
Max Bet: € 100
Bet Lines: 20
Theoretical RTP: 96.70%

This game is available for players from the United Kingdom.

 

[Dan.Videoslots]

Hey guys!

Just updating you about Michael Jackson – King of Pop, as the previous post did not have the paylines.

Game information about Michael Jackson - King of Pop:
Min Bet: € 0.40
Max Bet: € 80
Bet Lines: 25
Theoretical RTP: 96.01%

Best regards,
Daniel.

 

[Tirilej]

So how have your birthday been so far Daniel? Any nice presents? Not even a day off?

No thread but I thought someone maybe had missed it was your day today and wanted to say Happy Birthday

 

[slotmaster]

The problem with you have played 1 hour and won/lost screen not going away has returned on net ents flowers slots.

Started last night and again today even after logging out clearing cookies and yadda yadda.

Causing great rage.

 

[Adriana B]

So how have your birthday been so far Daniel? Any nice presents? Not even a day off?

No thread but I thought someone maybe had missed it was your day today and wanted to say Happy Birthday

Thanks Tirilej for pointing this out. Daniel -- hope you had a wonderful birthday. You of all people deserve it! Best wishes.

 

[Dan.Videoslots]

So how have your birthday been so far Daniel? Any nice presents? Not even a day off?

No thread but I thought someone maybe had missed it was your day today and wanted to say Happy Birthday

Hi Tirilej & barbara12,

Thank you so much for your great wishes, and I had an amazing birthday! Loads of people were wishing me a good day and some nice presents, with a heatwave hitting Malta at the same time. England even won their game against Wales, so a few in the office saw it as a perfect day haha.

I hope you all will have a fantastic day also because you are all here a great bunch of people.

Slotmaster. I am glad you didn't have any issues this night, but please feel free to PM me if the problem starts again!

Br,

Daniel

 

[spintee]

Hi Tirilej & barbara12,

Thank you so much for your great wishes, and I had an amazing birthday! Loads of people were wishing me a good day and some nice presents, with a heatwave hitting Malta at the same time. England even won their game against Wales, so a few in the office saw it as a perfect day haha.

I hope you all will have a fantastic day also because you are all here a great bunch of people.

Slotmaster. I am glad you didn't have any issues this night, but please feel free to PM me if the problem starts again!

Br,

Daniel

Abit late but hope you enjoyed yourself, I mean after all you only turn 60 once

I thought the world-cup come to my town yesterday, Nether seen so many people

 

[slotmaster]

Hi Tirilej & barbara12,

Thank you so much for your great wishes, and I had an amazing birthday! Loads of people were wishing me a good day and some nice presents, with a heatwave hitting Malta at the same time. England even won their game against Wales, so a few in the office saw it as a perfect day haha.

I hope you all will have a fantastic day also because you are all here a great bunch of people.

Slotmaster. I am glad you didn't have any issues this night, but please feel free to PM me if the problem starts again!

Br,

Daniel

You know you can take your birthday off, You're the boss! Did you announce that new game spinions for everyone here? I already played it and for anyone that like's sticky wilds I would give it a try. Hit 4 wilds on the sticky respins. Background music gives you a headache after a lil bit though,lol.

 

[slotmaster]

The problem has returned, Can't you just disable this or give us a option to turn this notification off, I know I am winning/losing I don't need a gentle reminder!



If you reload the game it will come it and say 2.04 hours etc etc.

 

[spintee]

The problem has returned, Can't you just disable this or give us a option to turn this notification off, I know I am winning/losing I don't need a gentle reminder!

View attachment 68418

If you reload the game it will come it and say 2.04 hours etc etc.

What I have come to notice it seems to be from different source, From other sites, One pop up may come from one provider than another provider than the actual casino it self, And there all conflicting, Different times different amounts, How can one say I been playing for 1hr and 10 mins and lost 50 and another saying 1hr 11mins won 250 ?

I am unsure if its the same across VS as yet to get pop up on there and playing as we speak, Or if its the games provider that actually have the pop ups as well as the site, All this rubbish with the U.K commission and time intervals is bloody annoying to say the least