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Videoslots - Newly Accredited

Hello everybody.

I will investigate this and see if we can get to the bottom of it. All information you can provide me with will speed up the process.

Best regards,
Daniel.
 
Read more about Videoslots in our in-depth review
I can't play any quickspin games on my mobile...or iPad....have they updated their games? I get a small Adobe logo top right hand side of screen.

And I can't play new game spinion either on iPad. The screen is extra large and can't move past first screen.

Anyone else...
 
I can't play any quickspin games on my mobile...or iPad....have they updated their games? I get a small Adobe logo top right hand side of screen.

And I can't play new game spinion either on iPad. The screen is extra large and can't move past first screen.

Anyone else...

Hi Stevideoo,

We are looking into this issue, and I have contacted Quickspin regarding this. I hope to have it solved very soon.

Br,

Daniel
 
cg4xa5ldej.webp

Hello, everyone!

Today we have a new game release for you from NextGen Gaming! The game is called The Flash and is, of course, themed from the DC comics. This game has great features and a cool theme. Try it today on either desktop or mobile and stay tuned for more news!

Game information about Seasons:
Min Bet: € 0.50
Max Bet: € 100
Bet Lines: 50
Theoretical RTP: 95.468%
This game is not available for players from the United Kingdom
Trophies with rewards have been added to this game

//Daniel
 
Dan

are there any plans to change your welcome offer to something more normal, ie where you get a bonus added to the balance straight away, preferably where you can play the cash balance first, and if you win you can withdraw if you haven't touched the bonus, but if not at least say deposit £xx get 2x £xx in the balance?
From an affiliate point of view my registration - FTD stats are awful, easily the worst for any program I promote, especially as I sing your praises more than any other casino, and all I can think is its down to the welcome bonus.
To give an idea of how bad, I have around 3% of registrations made a deposit, and none seem to have made a second deposit, however, Skybet as an example, I get around 20-30% register then deposit (which is high considering they offer a £10 no deposit bonus) then around 70% of those keep playing.
Also, and I don't know if this has changed since I joined, but when I joined it was ages after my first deposit to my second, and I wasn't offered anything, maybe after a month offer a bonus, 200% or something to try to get customers to try you again, or for the first time?
I don't know how other affiliates find conversions but would be interested to hear if anyone does better in case I'm doing something that could be changed
 
Hello colinsunderland,

We have a lot of players that likes our welcome bonus, mostly because of the low wagering requirement of 20x. There are of course some players that don't like how our welcome bonus works too. We do appreciate your feedback on this very much and we will contact you if we will change our bonus.

You are always welcome to contact our affiliate manager if you need advice or have questions.

Br,

Dan
 
Hello colinsunderland,

We have a lot of players that likes our welcome bonus, mostly because of the low wagering requirement of 20x. There are of course some players that don't like how our welcome bonus works too. We do appreciate your feedback on this very much and we will contact you if we will change our bonus.

You are always welcome to contact our affiliate manager if you need advice or have questions.

Br,

Dan

I don't think I have ever had an email from your affiliate team. I can only go from what my stats say and what users say too, how about an option of choosing between the way it is at 20x or the 'normal' way at 35x, just use different landing pages then the affiliates can choose which to promote?

thanks for your reply :)
 
lwqf42cjd0.webp

Hello everyone!
Today is a great day for all slot lovers out there, we are releasing a brand new game from the one and only NetEnt! The game is called Theme Park: Tickets of Fortune and it comes with tons of features. Try the game today on either desktop or mobile and stay tuned for more game releases!

Game information about Bonus Beans:
Min Bet: € 0.25
Max Bet: € 250
Bet Lines: 50
Theoretical RTP: 96.52%
Trophies with rewards has been added for this game
This game is available for player from the United Kingdom

//Daniel
 
I thought you had listened to people last time you gave the freeroll vouchers out in that it was a joke in that the ones who had qualified meeting the requirements couldn't play with an extra 3500 people trying to take part?

You have sent them out again today, straight away freerolls full, and site not working, had a game loading for 5 minutes now with only the videoslots logo showing with the dots underneath. Thats me done I'm afraid :(
 
I thought you had listened to people last time you gave the freeroll vouchers out in that it was a joke in that the ones who had qualified meeting the requirements couldn't play with an extra 3500 people trying to take part?

You have sent them out again today, straight away freerolls full, and site not working, had a game loading for 5 minutes now with only the videoslots logo showing with the dots underneath. Thats me done I'm afraid :(

You in complaining mood today Colin? First Bet-at now VS? :eek: :p

They did change a significant thing: the most attractive battles are now for up to 1000 players instead the usual 500, hence everybody should be in with a chance to register.

Just loaded the site and all works fine from my end :thumbsup:

EDIT: Have to apologize Colin. They changed paid battles to 1000, the free ones are still max. 500. And here i thought it would be different when they do this thing again.
 
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You in complaining mood today Colin? First Bet-at now VS? :eek: :p

They did change a significant thing: the most attractive battles are now for up to 1000 players instead the usual 500, hence everybody should be in with a chance to register.

Just loaded the site and all works fine from my end :thumbsup:

Ah thats good then, the Wizard of Gems was 500 and the Invisible man one about to start says

Start: in 22 min
Max # of Players: 500

so didn't realise, and haven't seen it anywhere on the site about the 1000 so didn't know :)

I tried about 5 games and none would load, about 20-30 mins ago so hopefully its sorted now

EDIT: Just seen your edit, that seems stupid, I have never seen a paid battle full, so why increase them and leave the free ones that are guaranteed to be full everytime over the next three days at 500 :(
 
Ah thats good then, the Wizard of Gems was 500 and the Invisible man one about to start says

Start: in 22 min
Max # of Players: 500

so didn't realise, and haven't seen it anywhere on the site about the 1000 so didn't know :)

I tried about 5 games and none would load, about 20-30 mins ago so hopefully its sorted now

EDIT: Just seen your edit, that seems stupid, I have never seen a paid battle full, so why increase them and leave the free ones that are guaranteed to be full everytime over the next three days at 500 :(

All games load fine and freeroll didn't fill up that quick.

12 minutes into registration for the "Invisible Man" free battle, 355 people registered. So clearly so far not the rush we have seen the last time.

Agree on that point Colin, i thought too they would increase the max. amount of players.
 
You in complaining mood today Colin? First Bet-at now VS? :eek: :p

They did change a significant thing: the most attractive battles are now for up to 1000 players instead the usual 500, hence everybody should be in with a chance to register.

Just loaded the site and all works fine from my end :thumbsup:

EDIT: Have to apologize Colin. They changed paid battles to 1000, the free ones are still max. 500. And here i thought it would be different when they do this thing again.

You are forgetting ond majour problem, more players less chance wins, battles nether got filled the last 2 days I qulaify now full, Lucky for me I not intrested today as going out

Ah thats good then, the Wizard of Gems was 500 and the Invisible man one about to start says

Start: in 22 min
Max # of Players: 500

so didn't realise, and haven't seen it anywhere on the site about the 1000 so didn't know :)

I tried about 5 games and none would load, about 20-30 mins ago so hopefully its sorted now

EDIT: Just seen your edit, that seems stupid, I have never seen a paid battle full, so why increase them and leave the free ones that are guaranteed to be full everytime over the next three days at 500 :(

I forget what I was banging on about due to 2 phone calls and waxing my ears, and also what I read was changed the time I reply lol,

happy spins all

Luv you H
 
You are forgetting ond majour problem, more players less chance wins, battles nether got filled the last 2 days I qulaify now full, Lucky for me I not intrested today as going out



I forget what I was banging on about due to 2 phone calls and waxing my ears, and also what I read was changed the time I reply lol,

happy spins all

Luv you H

Still 5 places left for the battle starting in 1 minute. :D
 
Dear videoslots

Please crank up the RTP even just a lil bit or just on my account and leave it lower on everyone else's, Thanks!:p

p.s.

Seriously it has been god awful the last few days, No free spins, feature's or even much above 10x bet.:( I want our old relationship back of at least some hits and excitement!:cool:

THANK YOU DAN! I LOVE YOUUUUUUUUU!:D

First time hitting 5 scatter's! $2250 win weeeeeeeeeee

5scatters.webp
 
I'm going through my VS account now. I deposited 310 dollars for the month of June. My cashback for the month of June is 14.70. Ok, I suck at math, but that doesnt add up. :confused: I should add, I have 3.11 pending for Friday. So 17. 81.

* Never mind. I received a reply: Elin B: The Cashback is always based on the casinos daily profit and not your personal deposits so how much you will receive in cashback is based on all players. This is awarded by percentage, the more you have bet during the day, the bigger piece of the 25% you will get.
 
drumroll, sent a screenshot but don't know what they are looking for, Customer service guy arguing with me when I tell him I am verified.:rolleyes: I solidly play and have dozens of transactions with videoslots last like 2 months alone but ya your right I am not verified even though you processed a withdrawal just days ago.:o

They are saying I am trying to do a bank withdrawal request which I am not, I requested via my VERIFIED usual withdrawal option.

Anyway sent a email back saying I do not deposit with bank account via ecopayz.

Will see if what I sent is enough cause mina and nutnut are waiting for their share.:D
 
I'm going through my VS account now. I deposited 310 dollars for the month of June. My cashback for the month of June is 14.70. Ok, I suck at math, but that doesnt add up. :confused: I should add, I have 3.11 pending for Friday. So 17. 81.

* Never mind. I received a reply: Elin B: The Cashback is always based on the casinos daily profit and not your personal deposits so how much you will receive in cashback is based on all players. This is awarded by percentage, the more you have bet during the day, the bigger piece of the 25% you will get.

Thats not right, its based on the theoretical profit, otherwise how could they tell you instantly how much CB you have made from playing as soon as you come out the game. When their own staff don't know how it works, its no wonder customers don't have a clue.

drumroll, sent a screenshot but don't know what they are looking for, Customer service guy arguing with me when I tell him I am verified.:rolleyes: I solidly play and have dozens of transactions with videoslots last like 2 months alone but ya your right I am not verified even though you processed a withdrawal just days ago.:o

They are saying I am trying to do a bank withdrawal request which I am not, I requested via my VERIFIED usual withdrawal option.

Anyway sent a email back saying I do not deposit with bank account via ecopayz.

Will see if what I sent is enough cause mina and nutnut are waiting for their share.:D

Same great customer service - try sending Dan a PM seeing as he seems to be avoiding the thread at the moment.

Every freeroll I have tried to enter since yesterday morning has been full, except one, which the game wouldn't load for I just got a black screen :(
 
Hi all,

I do read everything, and I do not ignore any posts at all here. I just need my morning cofée sometimes before I start to post here. :)

I think many of you already understands how our cashback works, and we do give back 25% of our daily profit back to our players in pure cash that players are free to withdraw if they would like to do that.

Colinsunderland, please feel free to contact me here or via PM if you have issues to load games so I can look into it.

Br,

Daniel
 
my scotiabank does not have this sheet!

Lol nice play on shit.......the sheet of paper that videoslots requires from Canadians does not exist! Dammit Emmit! my bank account is paperless....trying to do a little for the environment these days. anyways my statement does not show my account number, nor the bank name or logo, nor the bank address, nor my address, nor my dna profile.....holy crap I think videoslots should at least know the statement type sheet that we can download. Please do a little research with Canadian banks before you ask for a statement that we do not have. At least make it possible to get verified. eh! lol.

ps. this is the only online casino I have EVER had so much trouble getting verified at.:mad:
 
Lol nice play on shit.......the sheet of paper that videoslots requires from Canadians does not exist! Dammit Emmit! my bank account is paperless....trying to do a little for the environment these days. anyways my statement does not show my account number, nor the bank name or logo, nor the bank address, nor my address, nor my dna profile.....holy crap I think videoslots should at least know the statement type sheet that we can download. Please do a little research with Canadian banks before you ask for a statement that we do not have. At least make it possible to get verified. eh! lol.

ps. this is the only online casino I have EVER had so much trouble getting verified at.:mad:

Geez people, stop complaining.

It will cost you a mere 10 or 15CAD to ask your bank for a paper statement. Peanuts when you think how much you deposit and lose every year on gambling :rolleyes:

My stuff is all in Thai and i am paying 40$ for a translation. Do you hear me moaning??? NO

If ALL the other places accepted your docs then go and play there. Each casino has their own standards for KYC. You don't like it, you play somewhere else. Complaining constantly about it is futile!!!

And please, start for once to follow the CM forum RULES which is: contact the rep with your grievance before posting a complaint!!
 
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Lol nice play on shit.......the sheet of paper that videoslots requires from Canadians does not exist! Dammit Emmit! my bank account is paperless....trying to do a little for the environment these days. anyways my statement does not show my account number, nor the bank name or logo, nor the bank address, nor my address, nor my dna profile.....holy crap I think videoslots should at least know the statement type sheet that we can download. Please do a little research with Canadian banks before you ask for a statement that we do not have. At least make it possible to get verified. eh! lol.

ps. this is the only online casino I have EVER had so much trouble getting verified at.:mad:

Hi DepositSpinLose,

I have contacted you via PM so we can look closer in to the case.

Br,

Daniel
 
Hi all,

I do read everything, and I do not ignore any posts at all here. I just need my morning cofée sometimes before I start to post here. :)

I think many of you already understands how our cashback works, and we do give back 25% of our daily profit back to our players in pure cash that players are free to withdraw if they would like to do that.

Colinsunderland, please feel free to contact me here or via PM if you have issues to load games so I can look into it.

Br,

Daniel

There were posts yesterday about the freeroll tickets you sent out yesterday and people who had met the wagering requirements not being able to play, you haven't answered any of those, what were the lessons you learnt last time as it seems exactly the same this time, no extra places, no extra battles, every one full before the battle starts? Complete joke for those of us who keep our wagering up in order to be able to play.

It was the arcader battle last night, tried a few times, got a black screen, gave up after that.
 
There were posts yesterday about the freeroll tickets you sent out yesterday and people who had met the wagering requirements not being able to play, you haven't answered any of those, what were the lessons you learnt last time as it seems exactly the same this time, no extra places, no extra battles, every one full before the battle starts? Complete joke for those of us who keep our wagering up in order to be able to play.

It was the arcader battle last night, tried a few times, got a black screen, gave up after that.

Hi Colinsunderland,

I will look into that issue with Thunderkick to see what it could be.

Br,

Daniel
 
There were posts yesterday about the freeroll tickets you sent out yesterday and people who had met the wagering requirements not being able to play, you haven't answered any of those, what were the lessons you learnt last time as it seems exactly the same this time, no extra places, no extra battles, every one full before the battle starts? Complete joke for those of us who keep our wagering up in order to be able to play.

It was the arcader battle last night, tried a few times, got a black screen, gave up after that.

I had a black screen couple times but refreshing helped. However for some reason these battles right now lag like hell when playing on Firefox. I'd understand network lag if the servers are under stress (reels would keep spinning, not stopping), but that wasn't the case. It was like i was trying to run this game from a C64. It was a freaking slideshow?! I was excited about this battle ticket but now I'm all but excited .. I'm pissed off. Not only the battles are full in the first two minutes but the lag is unbearable. Great job VS ..

Btw the games do work better on Chrome for whatever reason .. not as much of the slide-show action .. but still wtf :mad:
 
Lay off the Pimms :laugh:

I had one session on the pimms and nether again, Them dodgy jaffa cakes must of fermented on me, Which by the way tesco has them on offer again £1 for a twin pack, Full 12's an all. Opened a pack the other night and only eat one of them, Gone real of them, I chuck them out for the birds :)
 
Hi,

I can confirm that many of our slot providers do not officially support Firefox or Edge that comes with Windows 10 so most of them us to tell our players to use Chrome for the best player experience.


Br,

Daniel
 
Hi,

I can confirm that many of our slot providers do not officially support Firefox or Edge that comes with Windows 10 so most of them us to tell our players to use Chrome for the best player experience.

Br,

Daniel

LOL Daniel..... i play them on Firefox and Chrome, no issues :) .. but agree, Chrome is overall better than Firefox :thumbsup:

Compared to last time the rush for the battle spots is not as big, I registered and played all battles i wanted to play, no lag, no black screens and no interruptions. So something has improved.

Last night there were still spots left in some races with just 1 minute before the start, e.g. The Invisible Man ... i even posted about it.

Just now, the 500FS battle on Bork has only 235 registrations, plenty of spots left for everybody. Understandably the evening battles at CET time are the busiest ones as then you have most players online.

And one more thing, i would like to highlight....although i am not a fan of the overrun on this battles due to the "free ticket campaign" at the end of the day we are talking about winning a few FS, which then might then lead to 1 or 2$ in winnings, most cases just cents, on rare occasions maybe a tenner or more. Considering we are depositing 1000's every year at online casinos it seems rather ridiculous and laughable to complain that you can't register for a few battles during this campaign. :eek: :rolleyes:
 
Hi,

I can confirm that many of our slot providers do not officially support Firefox or Edge that comes with Windows 10 so most of them us to tell our players to use Chrome for the best player experience.


Br,

Daniel

But these issues are ONLY with Battle of Slots so your browser of choice should be irrelevant. Also, I don't use W10 and still suffer from these issues during BoS with FF.
 
jwnuzqoty2.webp

Hello, everyone!
Today’s game release comes from NextGen gaming, and it’s all about superheroes. The game is called Green Lantern and if of course branded around the DC Comics superhero with the same name. This game has high volatility and loads of features. Green Lantern video slot is available on both desktop and mobile.

Game information about Green Lantern:
Min Bet: € 0.50
Max Bet: € 100
Bet Lines: 50
Theoretical RTP: 95.34%
Trophies with rewards have been added to this game
This game is not available for player from the United Kingdom

//Daniel
 
Lol nice play on shit.......the sheet of paper that videoslots requires from Canadians does not exist! Dammit Emmit! my bank account is paperless....trying to do a little for the environment these days. anyways my statement does not show my account number, nor the bank name or logo, nor the bank address, nor my address, nor my dna profile.....holy crap I think videoslots should at least know the statement type sheet that we can download. Please do a little research with Canadian banks before you ask for a statement that we do not have. At least make it possible to get verified. eh! lol.

ps. this is the only online casino I have EVER had so much trouble getting verified at.:mad:

Thank god another person with the same dilemma. Same boat I can't get what they are asking for which they don't need as I only use e-wallets.

Crossing my fingers what I sent is good enough.
 
Hi all,

I do read everything, and I do not ignore any posts at all here. I just need my morning cofée sometimes before I start to post here. :)

I think many of you already understands how our cashback works, and we do give back 25% of our daily profit back to our players in pure cash that players are free to withdraw if they would like to do that.

Colinsunderland, please feel free to contact me here or via PM if you have issues to load games so I can look into it.

Br,

Daniel
Hi Dan. So do the numbers I posted above make sense? Because if they do, what am I really gaining? To me 300 dollars is a lot of money to only get 14 dollars. The percentage has to be in the negative on that. Also, I was told because I had three open bonuses that they don't count as cashback, which is fine. But those were only active for a hour if that, so that has no significance. I'm sorry but I'm losing trust, I get told 5 different stories on things. I see things that just don't add up. You mentioned about not increasing the free battle capacity because you don't know how it will take and might cause new problems, but yet someone mentioned that the paid battles capacity has increased. Not saying your doing this but wouldn't that be a great marketing tool? If the paid ones are losing money, why not give out free vouchers to use the free battles, fill them up so that the ones normally using the free ones would get frustrated and start using the paid ones. It's a win , win
 
Hi Dan. So do the numbers I posted above make sense? Because if they do, what am I really gaining? To me 300 dollars is a lot of money to only get 14 dollars. The percentage has to be in the negative on that.

Bebo...it is about right.

Last year I achieved a 7% rate for CB & race winnings on 19K in deposits, 17K withdrawals....appr. AUD1,300.

Calculated on my net loss that is a staggering 67% in wager free bonuses!!! :thumbsup: :D

I say this again, Videoslots is really not for the quick punt if you are after extra goodies. The whole program is centering on a player being in the casino regularly.
 
Bebo...it is about right.

Last year I achieved a 7% rate for CB & race winnings on 19K in deposits, 17K withdrawals....appr. AUD1,300.

Calculated on my net loss that is a staggering 67% in wager free bonuses!!! :thumbsup: :D

I say this again, Videoslots is really not for the quick punt if you are after extra goodies. The whole program is centering on a player being in the casino regularly.
Right, But I'm not looking for extra goodies. I'm looking at least a reasonable percentage of my deposits, especially since they don't do bonuses.I think that's fair, don't you?
 
Right, But I'm not looking for extra goodies. I'm looking at least a reasonable percentage of my deposits, especially since they don't do bonuses.I think that's fair, don't you?

Understand Bebo.. you got only 5% of your deposits but it is wager free. That is similar to 25% with a 30 or 40xWR attached.

Always make sure you do not have any old bonuses active as you will not earn CB, trophies, nor race points!
 
Understand Bebo.. you got only 5% of your deposits but it is wager free. That is similar to 25% with a 30 or 40xWR attached.

Always make sure you do not have any old bonuses active as you will not earn CB, trophies, nor race points!

Lol. I rarely, trust me on that. rarely have bonuses. So I always make sure nothing is active. I'm almost at level 20. What level are you?
 
Lol. I rarely, trust me on that. rarely have bonuses. So I always make sure nothing is active. I'm almost at level 20. What level are you?

I found out about it the hard way that if you had some FS and all were losing spins they would stay active as bonus in your profile. Only a manual forfeit would take them off. Missed probably some 10K in wagering for CB, race & trophies because of that.


Oh, the dreaded level 20 :rolleyes: You will need to wager 190,000 to reach level 21, just saying. Took some 5 months to get through it :eek:

All other levels only need 10,000 to complete.

I am currently on level 37, nearly 38.
 
I found out about it the hard way that if you had some FS and all were losing spins they would stay active as bonus in your profile. Only a manual forfeit would take them off. Missed probably some 10K in wagering for CB, race & trophies because of that.


Oh, the dreaded level 20 :rolleyes: You will need to wager 190,000 to reach level 21, just saying. Took some 5 months to get through it :eek:

All other levels only need 10,000 to complete.

I am currently on level 37, nearly 38.

Well my dear Harry. I think you are due for VIP status and some well deserved perks :)
 
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Hello, Meisters!

Today we have an brand new release at our site, Burlesque Queen from Playson. This game is based on the classic Moulin Rouge, meaning it is filled with beautiful women and music. This game is only available at our site, so if you are looking for something new to play I can highly recommend it.

Game information about Burlesque Queen:
Min Bet: € 0.21
Max Bet: € 84
Bet Lines: 21
Theoretical RTP: 96.38%

Trophies with rewards have been added to this game
This game is not available for player from the United Kingdom

//Daniel
 
Hello everyone.

The Cashback is 25% of the profit we make; the numbers bebo67 posted seems to be possible as it all depends on how much you wager.

The Cashback along with the Casino Race is, in our opinion, the best way to reward our players. The money you earn is not tied down with any requirements, and since the amounts are based on your gameplay, we feel that it is fair to everyone.

Regarding the Battles and tickets, we appreciate all your feedback and opinion on this; I will make sure your concerns are forwarded.

Best regards,
Daniel.
 
Well my dear Harry. I think you are due for VIP status and some well deserved perks :)

Can you tell me the point of the levels? I must be missing something. Level 46 now still haven't got any kind of perk, so why have them? At least send an email saying thanks for spending thousands at our casino have a fake trophy. Never been offered a bonus of any kind so dont think they even care.? just a number. I wish there was a VIP maybe my withdrawals would be processed before 13hrs for once.

Directed to Dan not you Harry or bebo67 lol
 
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