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It happened with me. One day I made a withdrawal before bed time, it was approved, went happily to bed, got up in the morning, when I logged in, I saw the money was back to my casino account. That was a few years ago when the withdrawal with visa took around 24 hours to reach my bank account, nowadays, the payment processor are using visa direct. What is happening with banks normally is any inwards payment is blocked and it went straight back to the sender, so I don't see why it cannot happen on same day.

I'm not saying I'm 100% sure "bank reject" is the cause, there could be another issue, that's why I said it is a good idea to talk to the bank to see if that is the cause.
It's definitely not as colinsunderland said .

I've had no issues with two other casinos I was lucky with ! Neither one and that was last weekend and the weekend before !!!
This is pure weird
 
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Just checked it there from earlier when I instead requested a bank transfer to my IBAN. Hasn't been rejected by VS yet so ... bank transfer ( to a/c visa attached to) is allowed and takes longer - but return to my visa card instantly isn't? Still seems mighty odd that they push so much about only being able to deposit and withdraw to the same method but the c.s was trying to get me to deposit more via a different method in order to take my winnings out that way !? Hmmm?

:confused::confused:
 
Just checked it there from earlier when I instead requested a bank transfer to my IBAN. Hasn't been rejected by VS yet so ... bank transfer ( to a/c visa attached to) is allowed and takes longer - but return to my visa card instantly isn't? Still seems mighty odd that they push so much about only being able to deposit and withdraw to the same method but the c.s was trying to get me to deposit more via a different method in order to take my winnings out that way !? Hmmm?

:confused::confused:
I have talked with my bank about this issue, and there is nothing strange about bringing money into your bank account via bank transfer when you cannot do that via visa withdrawal to the same bank account. I am using bank transfer for my withdrawal to the bank account that is attached to my visa debit that I use as a deposit, because my bank doesn't accept inwards visa payment from VS and a few other casinos. You don't know it is another issue or bank rejection until you talk to your bank.

When it happened to me, I talked to my bank and my bank confirmed me that is the case, and as far as I know many banks are starting to reject international visa inwards payment from non-sanction merchant, also I was told not by a casino but by my bank, in some casinos I can use visa withdrawal, and some casinos I cannot, because every casinos use different payment processing company. If the money is from non-sanction merchant or country through visa inwards payment, it will be rejected.

I know how you feel, I have been there, when it happened to me first time, it was with another casino, not with VS and I just assumed it was stalling tactic from the casino, when it happened second time I talked to the bank and I learned it is not a stalling tactic from a casino, it is the policy the bank is taking.
 
But I just said I never used bank transfer before, so it shouldn't work the opposite way since that's one thing most casinos are so strict on . My bank had nothing to do with it it because money is coming and going on there all weekend with no issues. .and I still haven't received my withdrawal to the bank via this bank transfer so until that happen....?

Ugh never mind

My :drink:needs a refill ?
 
But I just said I never used bank transfer before, so it shouldn't work the opposite way since that's one thing most casinos are so strict on . My bank had nothing to do with it it because money is coming and going on there all weekend with no issues. .and I still haven't received my withdrawal to the bank via this bank transfer so until that happen....?

Ugh never mind

My :drink:needs a refill ?
Many casinos allow "bank wire transfer" as a withdrawal option even if the player never deposited using bank wire.

I never deposited using "bank wire" in any casino but I don't have any problem with a withdrawal via bank wire transfer, and I am doing that for a few years now so you can relax. Bank wire transfer can be done only on a business day so you have to wait until Monday or Tuesday, but pretty sure you are not able to reverse, so just wait a day or two more. Unless if you used "trusty" which I'm not familiar with since that option is only available in Europe, and I believe a transaction via trusty can be done on weekends(?).
I'm pretty sure you will get your money soon, so enjoy your drinking.:cheers: Congrats on your winning.
 
Hi @geordiecolin,

We are looking into it. As it looks, it's doubtful that it will be part of this month's releases. I will give you an update as soon as I know more.

@Oscar Arnhem -- We had some temporary problems yesterday evening that, luckily, were resolved soon thereafter.

Have a nice day.

Kind regards,
Team Videoslots
 
Hi @geordiecolin,

We are looking into it. As it looks, it's doubtful that it will be part of this month's releases. I will give you an update as soon as I know more.

@Oscar Arnhem -- We had some temporary problems yesterday evening that, luckily, were resolved soon thereafter.

Have a nice day.

Kind regards,
Team Videoslots
Thank you for your PM @Team.Videoslots . I will give it some more play at PP to check out its bonuses some more :)
 
I just wanted to ask others a question? Did anyone else ever get 19 or 20 blue wheel spins when they restarted the achievements for a slot?

It happened to me the other day for pirates quest slot? Is this normal?

Also I just checked by scrolling through all trophies for the green icon on the slots and I found 1 on Gemix, so I clicked it, but not had the 20 blue wheels yet? lol

Maybe it was an error and it was broken perhaps?
 
I just wanted to ask others a question? Did anyone else ever get 19 or 20 blue wheel spins when they restarted the achievements for a slot?

It happened to me the other day for pirates quest slot? Is this normal?

Also I just checked by scrolling through all trophies for the green icon on the slots and I found 1 on Gemix, so I clicked it, but not had the 20 blue wheels yet? lol

Maybe it was an error and it was broken perhaps?

After you reset achievements sometimes you will get 'x wins per day' rolled over from the previous session earned before you reset (if its still the same day)

it happened to me on lil devil i have '750 wins in a day' already despite not reaching the normal 500 wins achievement yet because i powered through the last 1000 wins and then reset achievements.
 
After you reset achievements sometimes you will get 'x wins per day' rolled over from the previous session earned before you reset (if its still the same day)

it happened to me on lil devil i have '750 wins in a day' already despite not reaching the normal 500 wins achievement yet because i powered through the last 1000 wins and then reset achievements.

Thanks, Strange how it gave me about 20 though lol I do not think I will get any for Gemix then lol :( as it is Play N Go. I do not play those slots at VS anymore! because of the reduced RTP!
 
I had the blue wheel glitch on a new release last week, it awarded the wheel for 4 wins in a row, then it kept awarding it every half hour or so, even if I was playing another slot. I ended up with about 40 blue wheels in my inventory lol. I'm an honest soul though, I let them know and they removed all the wheels from my account but gave me a nice thank you free spin gift in any case. It was tempting to play the wheels, but can you imagine hitting a JP or even a decent feature off some free spins only to have it vetted and voided..
 
@Team.Videoslots

Would it be possible for you to arrange the awards in order shortest expiry first? For example, If I want to save my rewards from Monday and there is a battle weekend on the following Sat/Sun, then I'll earn a lot of rewards at the weekend which then restrict my ability to redeem the Monday rewards as they are effectively 'at the of the queue' in my rewards wallet, although they are going to expire first.
 
Nice, nice, Nice ^^^^ :thumbsup:

I was gutted as I managed to save 2 red wheels along with the weekend rewards as BOTH landed on round 2 JP chases tickets (These should not be on the red wheels IMO as players work hard to finally land them and it is unfair)

Anyhow, my disappointment was short lived as DoA gave me a nice lil wild line to make up for it :D
 
I was playing that new slot and all of a sudden I got this error message. I contacted live chat and they have escalated it to the games team. Book of 99 slot by relax gaming.

Maybe VS just decided because it has a 99% RTP that they saw a lot playing it and decided to make this error happen to stop people from playing it hahaha.

I am not wanting a reply from the rep as I have just escalated it already with live chat. I was posting it here in case others had the same error and it is now not letting me play the slot, every time I press the spin button it just pops up that error message lol.

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