Videoslots - Newly Accredited

[CongoGB]

Hello @Team.Videoslots - looks like there was an update to Thunderkick slots a few days ago which has removed the quick spin function for UK (and other?) players?

Is this something that'll come back, or is it deliberate to comply with responsible gaming rules?

Just wondering!

 

[Team.Videoslots]

Hi there @CongoGB

Yes, it was removed for UK market because of the change in the rules. It's too early to tell if and when it could come back.

Best regards,
Team Videoslots

 

[geordiecolin]

Just an update VS has credited me 112€ as a gesture of goodwill.

I was advised if and when I decide to withdraw to use another withdrawal method as there is no guarantee that I wont be charged another 42€ fee

I'm so pleased that you where reimbursed but what about all of those who have been charged and will be charged in future that do not have a platform to complain in?

 

[CongoGB]

Hi there @CongoGB

Yes, it was removed for UK market because of the change in the rules. It's too early to tell if and when it could come back.

Best regards,
Team Videoslots

Thanks - thought it might be due to rules!

 

[deleted_user-20231116]

@Team.Videoslots Some new games arent showing up under new games when using the desktop version of the site, 6 wild sharks for example, which was released at the same time as Octopus Treasure, which is showing. There are 5 others listed on the mobile site too, but i guess those were released today. Why is the desktop version falling behind? it's not just updated slower, but it's also missing a lot of features like sort by date/rtp/bet size etc.

 

[Team.Videoslots]

Hi @MrEvil,

Thanks for notifying us; the issue with the new games are resolved.

The reason there might be a difference in the mobile site and desktop is due to caching from our side, during releases we manually do this once everything has been done with the games, hence why a delay might occur.

Best regards,
Team Videoslots

 

[deleted_user-20231116]

Hi @MrEvil,

Thanks for notifying us; the issue with the new games are resolved.

The reason there might be a difference in the mobile site and desktop is due to caching from our side, during releases we manually do this once everything has been done with the games, hence why a delay might occur.

Best regards,
Team Videoslots

Thanks.

Do you know if the desktop version is getting some additional sorting options like sorting by date? Sorting by date added is nicer, since you wont miss anything if you dont play for a few weeks.

 

[slotmaster]

Thanks.

Do you know if the desktop version is getting some additional sorting options like sorting by date? Sorting by date added is nicer, since you wont miss anything if you dont play for a few weeks.

Great idea! +1 on this.

 

[Team.Videoslots]

Good morning @MrEvil and @slotmaster,

I have passed on your feedback to our service and product managers and are considered when planning future development.

Best regards,
Team Videoslots

 

[CongoGB]

I see quick spin has gone from Play N Go slots for the UK now as well! Will it also happen for NetEnt slots @Team.Videoslots ?

Might make the 750 wins in 24 hours achievement pretty difficult to get now - any chance that can be adjusted/removed?

 

[pinnit2014]

I see quick spin has gone from Play N Go slots for the UK now as well! Will it also happen for NetEnt slots @Team.Videoslots ?

Might make the 750 wins in 24 hours achievement pretty difficult to get now - any chance that can be adjusted/removed?

Yeah, made Rise of Merlin even more tedious than it normally is

 

[Team.Videoslots]

Good morning everyone,

@CongoGB -- Yes, it will happen on all providers. It's new requirements from the regulator. Regarding the trophies, we will look into that but cannot give you any promises.

Best regards,
Team Videoslots

 

[Nate]

@Team.Videoslots

I see that you dropped the RTP on NetEnts Twinspin by a massive 2.52%

Other sites are running it at 96.54% and you run it at 94.02%.

I may have missed it... but can you please advise what other NetEnt slots are affected by this drop in RTP?

Nate

 

[CasinoNinja]

@Team.Videoslots

I see that you dropped the RTP on NetEnts Twinspin by a massive 2.52%

Other sites are running it at 96.54% and you run it at 94.02%.

I may have missed it... but can you please advise what other NetEnt slots are affected by this drop in RTP?

Nate

Think its Twin Spin, Fruitshop and Starburst.. For now..

 

[Mouche12]

So all sites still offer NetEnt slots with decent RTP, I know Guts and Rizk are among them, any other sites on the accredited list?

 

[Marg30]

I was charged by loki last withdrawal in july, $7000 $6650 in the bank vip manager said it was my bank absolutely NOT ig was the payment provider and i was told they cant do anything and thd fee us 5 percent

 

[TheAddict]

Think its Twin Spin, Fruitshop and Starburst.. For now..

Thx for this ( and Nate). I'm just curious, but were you told about this or just stumbled across it?
I play netent 99% of the time, and while i nearly always play 10p slots, I have a soft spot for twin spin & fruit shop.
Assumed all of them under the ukgc were running the same % for netent, so would never really check them. Reading the above has definitely Reminded me to stay vigilant. And to stay even further away from VS than I already have been

 

[Nate]

Thx for this ( and Nate). I'm just curious, but were you told about this or just stumbled across it?
I play netent 99% of the time, and while i nearly always play 10p slots, I have a soft spot for twin spin & fruit shop.
Assumed all of them under the ukgc were running the same % for netent, so would never really check them. Reading the above has definitely Reminded me to stay vigilant. And to stay even further away from VS than I already have been

Played a few of the weekend tournaments on Videoslots and couldn't help but feel it was playing different. Went to the help file and saw it was 94.02.

Went off to Allbritish Casino for comparison and saw they are running it at 96+..

So yeah stumbled across it. I dont think VS are in the habit of informing people they drop RTP. Makes me paranoid and now will check everywhere I decide to have a small session.

Nate

 

[deleted_user-20231116]

Didn't know there was a special wheel at level 30, so that was a nice surprise. @Team.Videoslots Thanks

 

[CongoGB]

Wha?! There was nothing like that when I hit level 30 earlier in the year! Just the usual 50/100 Silver wheel.

 

[Oscar Arnhem]

Wha?! There was nothing like that when I hit level 30 earlier in the year! Just the usual 50/100 Silver wheel.

He is from norway,so playing with NOK.

I think you played with € or pound

 

[Jono777]

Wha?! There was nothing like that when I hit level 30 earlier in the year! Just the usual 50/100 Silver wheel.

Bronze wheel mate not silver, £50 or £100 GBP or one of the three jackpots.

Silver wheels kick in from lvl 50 I believe. (£100 or £150)

 

[helenakp]

Bronze wheel mate not silver, £50 or £100 GBP or one of the three jackpots.

Silver wheels kick in from lvl 50 I believe. (£100 or £150)

Isnt Bronze wheel on 20 level?
and is there Wheel on 30 level?

 

[CongoGB]

Bronze wheel mate not silver, £50 or £100 GBP or one of the three jackpots.

Silver wheels kick in from lvl 50 I believe. (£100 or £150)

Haha, yes, I meant Bronze, honest!

Just saw 1K and automatically thought "WTF?!"

All these foreigners and their dodgy currency...

 

[CongoGB]

Isnt Bronze wheel on 20 level?
and is there Wheel on 30 level?

There is a bronze wheel every 5 levels. 25, 30, 35, 40, 45. Silver from 50 onwards.

Got my wheel for level 35 last week.