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Videoslots - Newly Accredited

Read more about Videoslots in our in-depth review
Result from free spins playing today's "Deck the Halls" Xmas promo slot at $0.25.
=173x !!! :)

In the end, the three little piggies won.

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Hello everyone.

@ShadyFei We did indeed experience issues this morning but they are resolved now. If you have met the requirements you can send an email to us or Support and it will get added manually.

@miksaxxx Merry Christmas to you as well!

Best regards,
Team Videoslots.
 
Your no suppose to benefit have you not got it yet you are meant to play for fun making money is not what gambling is about anymore, you pay for a product you should not expect anything back.

It's still a licensed casino, so by saying that we should never expect to win? Which is what's it coming to.

Facebook offers a ton of casinos games you can buy credits at but you can't win real money...is this what online casinos are now?. May as well play there then, Since the hope of winning real money is slowly being taken away.
Its impossible to have fair play now at online casinos, do we truly know If they have the rtp they say anymore? Maybe, but doesn't matter they just keep dropping, just know its a feat to even have fun anymore on deposits.
$50 use to last all night 5, even 2 years ago now its 20 mins.
Your comment is CORRECT btw and respect it!, but it's a Christmas promo to players and an extra "thanks" but, will they credit back the extra money used to get the reward because of this "issue" no,...so we spent more than they said needed all because of a glitch. Who wins again...the casino. Its bs.
 
@Team.Videoslots still waiting for my winning to be add on my account not sure what is the problem when I all read spoke to agent on live chat he did admit is Error on videoslots side and my winning will be add after free bettel play will finish? So way i am still waiting for my wining to be add on my account ? not sure way you still holding my wining ? never happened before and is not massive win only £390,way do I need all this drama when you agent confirmed is Error and he did check with his colleagues they did also confirmed it was error on videoslots side
 

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Hi there @GameRoom,

Please send an e-mail to [email protected] with your username and we'll take a look at this.

Best regards,
Team Videoslots.
all ready send email u agent clear sad it take 2hrs for my winning to be add on my account till free bettel play finish error will get fix on videoslots side and winning will be add,now after 6-8hrs you email me I never had bonus? are you guys trying to refuse to pay my wining? all time I talk to you guys I am getting different story just simple answer are you going to pay for my wining or not,If i know you guys start making problem paying out winnings I will record but i never had problem before so I did not bother to record and clear you agent admit was Error on you side I need to wait 2 hrs to get pay,I already spoke to live chat I email all I am getting different stories from @VS employers just tell me who should I believe in here 2-3 difference agent I spoke they tell me different story,6am when I play I was told is error on videoslots I will be add of my wining £390 in next 2hrs,now 2pm I was told I never play the game? is this joke or is end of year you need more money to pay you tax so u start taking Uk players winning
 

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Hi @GameRoom,

We have replied to your latest e-mail.

Best regards,
Team Videoslots.
stop making not truth replays you agent know very clear it was real money not point as u tell me just say it was error we not sure what happen and we will not pay you stop making lies for £390 coz u casinon for sure is more worth than £390 winning got confirmed now u coming up with answers they dont make sense at all,you agent was very clear was real money not point
 

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Hi @GameRoom,

We have replied to your latest e-mail.

Best regards,
Team Videoslots.
very unprofessional email reply you did not even check the chat 100% you have copy of chat what I sad and what you agent sad and he was clear 100% was money bet not point now you can make excuses as much as u like to refuse payment coz simple you had error and cant find or fix you own error thnx god i got screenshot what you agent sad and he admit my wining will get pay after 2hrs now 9hrs later no win got pay and u start making stupid excuses they dont make sense at all just to refuse my wining payment.
 

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Hi again @GameRoom,

We have given you our final answer via e-mail. If you disagree with it you are welcome to submit a PAB via Casinomeister.

Best regards,
Team Videoslots.
simple u refuse to pay my wining of £390 even you agent admit was error and my payment will be add on 2hrs,if you start refusing winning by making stupid excuses that dont make sense keep it u just lost a customer thnx god i did not deposit 2day I know something fish is happen coz never happen before like this,oh well u cant fix error now refuse payment keep it fk it..p.s.you RTP and trophy dont work on all games so many games i play I never add trophy or RTP you just check RTP and trophy,and for you info provider will not have chance to check my game when did i play or not play coz milions players play in min so provider need days to be and check my ip data,simple stop lien
 
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simple u refuse to pay my wining of £390 even you agent admit was error and my payment will be add on 2hrs,if you start refusing winning by making stupid excuses that dont make sense keep it u just lost a customer thnx god i did not deposit 2day I know something fish is happen coz never happen before like this,oh well u cant fix error now refuse payment keep it fk it..p.s.you RTP and trophy dont work on all games so many games i play I never add trophy or RTP you just check RTP and trophy,and for you info provider will not have chance to check my game when did i play or not play coz milions players play in min so provider need days to be and check my ip data,simple stop lien

Start a PAB as Gaz says

Why are you even playing here when you tell others not to? Are these one of the 1% of casinos not ran by the Russian Mafia?

You do not have permission to view link Log in or register now.
 
Do a PAB or wind ya neck in.

From your screen shots above, I can't see any issues with the Casinos responses and clearly from your broken English, they thought you was short of battle points. hence waiting until the battle finished.
it was game not finish bonus from real money game I enter free play witch has nothing to do with real money game,and bonus start £1.5 bet got win £390 then game reset to free bettel and £10 credit got add,free bettel finish and no real credit wining was add,(my real money game should not start on free battle but it did start)contact live support simple they check they find the error they sad after free bettel finish we will add you with £390 of you winning 9hrs later Vs change story refuse to pay,simple they know was error they could not fix it they refuse to pay,they can keep it they lost me as customer witch i spend min £1k a month and 16 of my other friends we all play together we all spend same amount about £1k a month,so @Team.Videoslots lost over £17k a month income for their own error witch they admit it was error.Simple they lie for their own mistake
 

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In which case you only have yourself to blame for playing there after saying not to, and by implying they are owned by the Russian Mafia,
[/QUOTE]
do u real think I care what you saying lol go get life
 
The issue is they clearly thought you were talking about a battle. They also said they have no record of you playing the game for real money.

Can you prove you played a real money game? Please show us the list of wagers from your game info page.

If there’s nothing there, you must have been playing in demo mode. Or maybe even at another site.
 
The issue is they clearly thought you were talking about a battle. They also said they have no record of you playing the game for real money.

Can you prove you played a real money game? Please show us the list of wagers from your game info page.

If there’s nothing there, you must have been playing in demo mode. Or maybe even at another site.
sorry to late now me and my friend we move on to another casino we close are accounts on Videoslots,they know they have problem with trophies and RTP all they do they just check their own broken system on trophy and rtp,a player complaint he got banned coz simple he show proof they system dont work,and they cant fix it,many games you dont get trophy or rtp on videoslots system they just check are rtp or trophy they say you never play that game and refuse to pay out,cant play demo mode on videoslots,I did told them their trophy or rtp system is not working,they can keep my winning it was not big anyway only £390.p.s. they did say it was error we will add you wining after 2hrs,later they come with another story much later they come with story no we will not pay you,looks like big mass on customer service they dont know what they doing all agent you talk they tell you different story 1 agent agreed was error another dont lol
 

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Well stop posting shite all over the forum then. You're a troll, and not a very good one at that.
I happy to see u still crying about it lol keep it up u doing good
Flame other members here once more, your account will be toast. Learn to accept that not everyone sees things as you do - you can accommodate different opinions without being aggressive. Thank-you.
 
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Bye VS,
Was nice when I started playing on your site a few years ago but i guess all good things....

We used to have battles for FS every few hours, and in games like jack hammer 2!!!
I remember coming first in JH2 and getting to play 100 fs at 50p a spin as a reward.
Unfortunately now there are over triple the amount of players all trying to win spins on shit like Sword of Khan and don't get me started on that rounders crap or the 500 euro games....35p for coming 100th??? wtf is that about?

Suggestions used to actually be taken on board now they are passed on to the bin.

We used to have decent payouts on a Mondays instead of the clash of spins, which is a completely shit concept btw.... but im sure the high rollers are impressed with all the 10p book of dead or pink elephant rewards they win.

The RTP used to be good for us in the UK now each deposit disappears so much quicker since the drops.

To be fair you have always paid out quick and that never changed.

But as they say when it stops becoming fun its time to quit.

Maybe see you in 5 years when my self exclusions ends.

Till then, thank you for the good times and remember ... its not me its you x
 
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