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On the off chance you change your mind. I recommend NOT CLOSING your account even if you don't come back. You should go in your profile and disable all email / phone / etc notifications and that in effect will have your account "closed" since you will receive no so called SPAM when you have stopped playing, but also gives you a chance in the future to return. Interlog did this last month and he regrets it now since he can't reopen it and he only wanted to take a short break from slots at the time.
I highly suggest that you DO NOT CLOSE your account, but disable all "Opt-ins" as that will in effect do the same thing and if / whenever you decide to come back, you won't be screwed for making a decision that you feel is right at this current time.
Enjoy your break from VS and hope you do well at other casinos bebo67.

I am the first to admit that I am not Videoslots greatest fan but if you step back, remember VS is a business and a business is there to make money first or it just would not survive. It would appear, in my view anyway, that VS membership has maybe exploded significantly of late and maybe the free spins were just not viable, I can understand that from a business point of view - most businesses make cutbacks at some point or other.
bebo67 said:No. My mind is made up. The mere fact that they even say " once you leave, you can never come back" speaks volumes.
Ah but are members on here, not just small fish in a rather large pond to VS![]()
Unless you are losing badly, those rants are needed. 
Which would be a valid point if every customer got them, but they dont, they are limited to the first 2500 to redeem the voucher, so even if they got a million new customers in a week, the spins wouldnt cost a penny more. Of course they would make more money if that did happen so should be able to afford extra spins for people.
It would be understandable if growth slowed, which it might have after the carry on with affiliates, i know some sites stopped promoting them as heavily.
Absolutely not. This forum gets hundreds of thousands of views and its known to every gambler on the internet for the most part even poker players and massive forums like 2+2. Its even expanded to twitch. Casinomeister is a a large fish in a large pond. How they act here reflects their reputation across a large portion of the community.
I dont like to see when a casino just takes things away that players look forward too and are used too and not replacing it with anything or letting us know. Its just not cool. I hope the casino changes something here and I trust they will. They arent one of the best casinos online just because.
As a side note here lets all remember we all get VIP treatment too. Whenever there is any issue at all we can post here or PM Dan and we get an answer pretty quick. Thats not just Dan, thats also the owners allowing him to do this. Remember that when you want to rant offUnless you are losing badly, those rants are needed.
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I was merely going by people who post on here but I don't doubt there are plenty of others who lurk.Eh, I don't see what the big deal is about the free spins. Losing a guaranteed 10 or 15 free spins weekly on some mediocre Red Tiger slot isn't worth crying about. Some weeks, Canadians were getting squat because the free spins were in a game we couldn't play due to lame, unenforced country restrictions.
For me its more that one of the few rewards have been removed for loyal players. Yes its only 10-15 spins, but why have others got them and not me? Am I not good enough to give a small freebie back to? Well if thats the attitude then they aren't good enough to give my money to.
Videoslots are excellent in many ways, they also have an excellent rep. However customer loyalty and rewards don't seem to be a priority with them. I play a lot at Gday, I get a loyalty bonus pretty much each day I play there, I have no idea how they work that, but I deposited £200 last week, and got £40 in loyalty bonuses back. Thats more than any cashback I ever get from VS for that sort of deposit, difference is there is wagering attached. But on top of that I got 50 free spins and 2 x 50% deposit bonuses, which you can void if you haven't touched them. VS gave me a 100% bonus recently that I had to forfeit immediately as I was halfway through a paid battle and wanted to rebuy.
I assumed the free spins were just a mad dash. There were weeks or months where I made no deposits and got the spins in the mail. Usually nothing came out of them.
Sadly, many casinos are like that in regards to customer loyalty and don't care to give the customer something. Leo Vegas recently sent a deceptive mass email offering everybody a 50% bonus only for me to log on and see no such offer available to me. I then told them I had not had a cashout from them since October and wanted that 50% bonus and they refused. Eventually, these kind of tactics will lose them customers.
Canada is a terrible place in that regards. My locals don't give a shit about anybody who gambles there. Then again, the provincial governments run these casinos and I have been distrustful of government for years. Hopefully when Hard Rock takes over OLG Rideau Carleton things will change.
Exactly my friend, I am not saying its hes job so he deserves the prikily end of the stickand hopefully he relies that no one is blaming him. He can only do what he is told.
I do feel for him as he must get alot of requests and it all goes back to good old Dan if not sorted
Hopefully he can have a break next week when the weekend free battle is on than beack to normally when people only won 6 goes![]()
with news like this!


Hi Grey lady. I agree about the business part. But for every new game that is added to the site, and we are at what now, 1600? Each game costs money! There is NO need for that many games! And no new games have been added to the battles, so they are not losing money there.
Loyalty to your paying customers should ALWAYS come first, there should be a balance and there isn't. I have np closing my account this weekend. My cashback is 12 dollars after depositing 500. Very sad indeed but thats the way its been. And CS told me once I close my account I can never open it again. Really?????????? No problemo!
I am stepping away from here to cool down. And I have treatment in a couple of hours.
A request for account closure should NOT be treated as a request for self-exclusion. Bebo is in Canada, and not even subject to the UKGC rules.
There are casinos I have closed accounts at (not many) over the years, and was always told should I change my mind I would be welcome back. I even took one of them up on it, and then closed my account again not long afterwards for poor support still being ongoing.
Hey everyone.
I just wanted to pop by and thank you all for the PM's and posts I have received, and to let you know that if there is anything additional you feel that we can improve, send me a message and I will make sure it gets heard.
Best regards,
Daniel.
I had a withdrawel through citadel approved yesterday, what's the usual time frame for UK players? Had a nice 4000x win on 300 shields
I had a withdrawel through citadel approved yesterday, what's the usual time frame for UK players? Had a nice 4000x win on 300 shields
I cannot answer that for UK players, and even then it may very well depend on your bank.
But I am very happy with the speed of my first sucessful withdrawal with Citatdel. Withdrew late on a Thursday or early Friday, so by the time business started on Friday at VS, and received it today at the beginning of the business day. Monday was a holiday in Canada.
No wire fees, either from my bank or VS or some intermediate bank like I used to encounter.
They seem to have ironed out the bumps for us Canucks, the new processor has only been in place just over a month.
A huge improvement for those of us who can't have payments back to our primary method of payment.
I can walk walk and post the cash pesronlay in that time Hey everyone.
I just wanted to pop by and thank you all for the PM's and posts I have received, and to let you know that if there is anything additional you feel that we can improve, send me a message and I will make sure it gets heard.
Best regards,
Daniel.
Thanks for your replies everyone, would be keen to hear from a UK player who has withdrew using the same method. Also my stake size was 50pence!


Well everyone, I managed to do it. I took $9000 in losses here and turned it around and am now in the profit by a few hundred bucks after today depositing $400 and sitting with a balance of $1300
Im very proud of myself. For the most part I kept tilt in control and stuck to bottom lines and switching slots and not chasing too much. I didnt do too many crazy bets a few $5 and $10 here and there that did hit a bit but most of my wins came from .60-$2.
I know alot of you arent doing well here and I hope you guys all turn it around too.
This is a huge accomplishment, alot of cashouts, alot of patience, alot of luck and alot of grinding
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Yeah... well done.
I had a really bad run and stupidly closed my account. Over time, I would have probably recovered some of the losses back (I did elsewhere plus some!!! after a month break).
I did it once before, after a bad run stopped playing at VS for a month (it was when Bonanza did me over), only to return and recover the losses back.
So, yeah, patience perhaps is the word we're looking for providing you can afford the funds to reinvest of course and accept that this reinvestment may not work out (i.e. don't chase your losses if you can't afford it).


Well everyone, I managed to do it. I took $9000 in losses here and turned it around and am now in the profit by a few hundred bucks after today depositing $400 and sitting with a balance of $1300
Im very proud of myself. For the most part I kept tilt in control and stuck to bottom lines and switching slots and not chasing too much. I didnt do too many crazy bets a few $5 and $10 here and there that did hit a bit but most of my wins came from .60-$2.
I know alot of you arent doing well here and I hope you guys all turn it around too.
This is a huge accomplishment, alot of cashouts, alot of patience, alot of luck and alot of grinding
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I wont pretend I wasnt close to doing it. I was pretty close but I said to myself instead of closing just self ban myself for 6 months because I know I would regret it which I would have done if I lost one or two more deposits.
I know how you felt though and the frustration of crazy cold streaks that go and on and on and every slot is just terrible.
Hope you are having better luck elsewhere, I seen some of your winner videos on the Novo slots, so I will assume so
lockinlove. You wouldnt happen to be on level 20 or around there would you? I did amazing right up until the end of level 20 and its been downhill ever since.
I had the most amazing run. £12,000 up this month, most of which is now safely tucked away. Lifetime I am now in profit on slots so I am now well prepared for the downturn which is bound to happen once this hot streak is going to end very soon.

I have some matters/inquiries regarding the asian online casinos. Is it ok to post articles or feeds related to asian online casinos?
Congrats Lucas and the team! Great online casino with great CS, well deserved.
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Cold as ice !! i'm the only one?
One more thing...i'm at level 20 why i'm not receiving any " offer " or " freebies " or " bonus "...is it because i'm playing each week so you take me for granted??
