Very Poor GUTS Casino

[pmhcfc]

Hi

Just wondering why GUTS casino have such a high rating. Been coming on Casinomeister for years an trust everything that is written here by the wonderful peeople who run this site...I am just a tad confused re what is said about GUTS.

Currently GUTS have some known technical issues with their systems and some NetEnt games. This is resulting in such things as games constantly freezng and, worse still, losing free spins in the bonus round. As an example, several bonus rounds won on Dead or Alive yet only getting 11 free spins and not 12.

Now if they are aware, surely they should be letting new players aware of these (and other) problems before they actually join, or at least when they join? GIven the choice, would anyone join a casino if they knew they may well experience several different types of frustrations as well as potentially lose money by not getting the amount of free spins they should?

I am hesitant to call it greed, the fact that a casino lets new people join knowing they have technical issues but even so, I am not sure they deserve such a high rating here if this is the case.

Apologies if this has already been discussed prior to my post but I just thought I would mention it...Good or bad (about any casino if it is correct information) should be, in my opinion, shared on these pages.

Mr Reed is supposedly the top man there and he sends out a 'personal' Email when you join, encourging you to contact him if you have any problems, yet two (2) days passed without a reply (let alone an acknowlegement) and a second Email had to be written to a customer service agent to envoke a reply....Not exactly great service is it?

 

[asadzareef89]

Hi

Just wondering why GUTS casino have such a high rating. Been coming on Casinomeister for years an trust everything that is written here by the wonderful peeople who run this site...I am just a tad confused re what is said about GUTS.

Currently GUTS have some known technical issues with their systems and some NetEnt games. This is resulting in such things as games constantly freezng and, worse still, losing free spins in the bonus round. As an example, several bonus rounds won on Dead or Alive yet only getting 11 free spins and not 12.

Now if they are aware, surely they should be letting new players aware of these (and other) problems before they actually join, or at least when they join? GIven the choice, would anyone join a casino if they knew they may well experience several different types of frustrations as well as potentially lose money by not getting the amount of free spins they should?

I am hesitant to call it greed, the fact that a casino lets new people join knowing they have technical issues but even so, I am not sure they deserve such a high rating here if this is the case.

Apologies if this has already been discussed prior to my post but I just thought I would mention it...Good or bad (about any casino if it is correct information) should be, in my opinion, shared on these pages.

Mr Reed is supposedly the top man there and he sends out a 'personal' Email when you join, encourging you to contact him if you have any problems, yet two (2) days passed without a reply (let alone an acknowlegement) and a second Email had to be written to a customer service agent to envoke a reply....Not exactly great service is it?

Trust me u dont get 11 spins, u still get 12 spins, its just the lag/tech problems that sometimes 1st spin of free spins is not showng, how i know is that i started couple of bonus rounds with 11 spins but 1 wild already frozen on the screen which would mean the 1st spin just didnt show but it did play out

Also its not just guts, its couple more casinos with oddsmatrix/everymatrix brand experiencing exact same problem

Also they are rated so highly for their service which is hassle free withdrawals, no delaying tactics, wager free free spins, good bonuses, selection of games etc

 

[Valhalla]

Trust me u dont get 11 spins, u still get 12 spins, its just the lag/tech problems that sometimes 1st spin of free spins is not showng, how i know is that i started couple of bonus rounds with 11 spins but 1 wild already frozen on the screen which would mean the 1st spin just didnt show but it did play out

Also its not just guts, its couple more casinos with oddsmatrix/everymatrix brand experiencing exact same problem

Also they are rated so highly for their service which is hassle free withdrawals, no delaying tactics, wager free free spins, good bonuses, selection of games etc

Agreed.

It would be unfair to hold Guts accountable for problems that are genuinely out of their control. Can safely say that a solid operation such as Guts would not in a millions years allow such problems to persist if it were in their power to fix them. Alas, even the best of establishments are at the mercy of software/server providers.

 

[pmhcfc]

Agreed.

It would be unfair to hold Guts accountable for problems that are genuinely out of their control. Can safely say that a solid operation such as Guts would not in a millions years allow such problems to persist if it were in their power to fix them. Alas, even the best of establishments are at the mercy of software/server providers.

Fully appreciate what you're saying and if people here say they are good, then I am not going to argue.

My point is that they should really let new players know is all and put their minds at rest with a simple message about the ongoing problems they are currently experiencing.

 

[spintee]

I can see where your coming from, But it is really out of there hands, I can say that out of all the sites than this is about the only casino that shuts it operation down when there is some big problems,

Also its about time odd/evrymatrix get some ribbing, There giving casino a bad press and been going on for a while now, I really do not no how the whole operation works but if I was involved with there platform than I would of been looking for alternatives a long time ago,

 

[rshkrn]

While am a huge fan of guts and truly enjoy my experience there......some of the technical issues are rather annoying....like the lag and sudden errors....especially when the same games are working fine elsewhere,

Giving them the benefit of doubt, hope they can get everything sorted quickly....

 

[bruinsdude]

Frustrating, yes. Totally their fault, no.
People will complain much faster and louder when one of the great casinos has something amiss, because they are one of the great casinos and expectations are set very high, and I think because they are the ones who actually listen to their customers and react quickly and adequately when something is amiss in the first place.

Could they have handled certain aspects of the downtime etc. a bit better? Probably.
Do I feel they heard the frustration and did 110% of what they could to resolve the issue... absolutely.

Still one of the best casinos out there. My guess is there was a programming issue discovered at some micro-level that threw a monkey wrench into the mix for NetEnt games....and now a patch is needed. Same things as the MG tournaments issues, took forever to fix, but I think they finally have that solved now. Not without a lot of posts, complaints, theories etc. No admission of what the reasoning was behind the issues, dragged out forever, but was eventually quietly fixed.

 

[chuchu59]

Guts has its fair share of problems especially technical ones but one thing is for sure. Their staff especially that guy Ben gives absolutely everything to ensure problems are solved amicably. A year or more ago I registered at Guts and was surprised to find out that they did not accept Ecopay which was my only method of depositing. Normally I expect casinos to tell me they will be having it in a month or so. Some casinos, even accredited ones, to this very day, just shrug their shoulders and say 'tough luck, we still dont have it'. Not Ben who refuses to give up. He worked tirelessly to activate Ecocard at Guts and within a day or two I was happily depositing. I had many more pleasant experiences there and while I am a difficult customer I am unable to fault them.

 

[CasinoBen]

Hi Everyone,

Again I am sorry for the issues you have experienced and trust me that we are doing everything that we can do from our side to assist in the fixing of the issues but as it is on EM's side there is not much we can do other than trouble shoot.

The latest from EM is:
We have built a new operational team with one of the best and oldest developers in our company. He was working on another project and we brought him to lead the new team. he's in charge of increasing performance and solve such issues. I will speak to him again about all these issues and gamelags and I will keep you posted as I get more feedback from him.

I know that they are working on this around the clock so I need to have faith that they will solve the issues and things were looking like they were getting better over the weekend.

The Dead or Alive issue is sitting with Netent as it is not on EM's side and it is not an issue that is affecting all players. I cannot replicate it but people I know can so it has Netent a bit stumped.

Sorry, wish I could say that this is fixed 100% but when we think everything is OK we get problems again.

Best regards,

Ben

 

[spoton]

It would be unfair to hold Guts accountable for problems that are genuinely out of their control. Can safely say that a solid operation such as Guts would not in a millions years allow such problems to persist if it were in their power to fix them. Alas, even the best of establishments are at the mercy of software/server providers.

One should take into account that the problems may not be on Guts' side, but they are still the company that has hired EM, and Guts is the one who is delivering the end product to their customers, so obviously one can blame them for not providing a better service.

 

[MissRuthless]

Hi

Just wondering why GUTS casino have such a high rating. Been coming on Casinomeister for years an trust everything that is written here by the wonderful peeople who run this site...I am just a tad confused re what is said about GUTS.

Currently GUTS have some known technical issues with their systems and some NetEnt games. This is resulting in such things as games constantly freezng and, worse still, losing free spins in the bonus round. As an example, several bonus rounds won on Dead or Alive yet only getting 11 free spins and not 12.

Now if they are aware, surely they should be letting new players aware of these (and other) problems before they actually join, or at least when they join? GIven the choice, would anyone join a casino if they knew they may well experience several different types of frustrations as well as potentially lose money by not getting the amount of free spins they should?

I am hesitant to call it greed, the fact that a casino lets new people join knowing they have technical issues but even so, I am not sure they deserve such a high rating here if this is the case.

Apologies if this has already been discussed prior to my post but I just thought I would mention it...Good or bad (about any casino if it is correct information) should be, in my opinion, shared on these pages.

Mr Reed is supposedly the top man there and he sends out a 'personal' Email when you join, encourging you to contact him if you have any problems, yet two (2) days passed without a reply (let alone an acknowlegement) and a second Email had to be written to a customer service agent to envoke a reply....Not exactly great service is it?

I have lost so much money since I won little while ago, it aint funny.
Never seen games suck me so dry so fast.

MG games wont load, and when it did, it bled me dry in minutes lol

Then the error codes were occuring again, this time error code 0 /sigh

Deposit, bled dry, deposit, cannot play MG errors, play netEnt, broke in moments, play MG when it works, broke in minutes. Ah the Joy of bad days.

Then try and deposit a small amount and I cannot deposit because there are errors, and I try later and says I need to be logged in to deposit, but I am already logged in lol.

Bad days at Guts for 5 days now or so. All after my nice win.

And do I blame the Casino ? No, but its annoying as hell that there is no warning, or anything so people are aware, for instance if you wanted to play MG but games dont load, so play something else, that maybe you didnt really want to play but did anyway.

I dont know what the issues are or why they are happening and seeming to be worse now, but I do know that...


Guts does deserve their High rating, they really are a Great Casino, its just unfortunate timing, I guess on my behalf, that all issues are happening for me (and others) at the moment.

I still support Guts as no.1 Casino out there.

Even though I have had worst run after my win and not just by losses but by all the damn issues and even right now.

I still love playing at Guts, except I might wait a week or 2 before I go back, give them time to get the issues resolved.

 

[Rob802]

problems

One should take into account that the problems may not be on Guts' side, but they are still the company that has hired EM, and Guts is the one who is delivering the end product to their customers, so obviously one can blame them for not providing a better service.

I have been playing on another site slots millions and they are haveing problems too so its not just guts have being getting lots errors on normal play and on free spins

 

[SpinUk]

Their rep Ben is without doubt the best in the business (imo) , thats pretty much why. Good enough for most to overlook the technical issues

 

[pmhcfc]

Hi Everyone,

Again I am sorry for the issues you have experienced and trust me that we are doing everything that we can do from our side to assist in the fixing of the issues but as it is on EM's side there is not much we can do other than trouble shoot.

The latest from EM is:
We have built a new operational team with one of the best and oldest developers in our company. He was working on another project and we brought him to lead the new team. he's in charge of increasing performance and solve such issues. I will speak to him again about all these issues and gamelags and I will keep you posted as I get more feedback from him.

I know that they are working on this around the clock so I need to have faith that they will solve the issues and things were looking like they were getting better over the weekend.

The Dead or Alive issue is sitting with Netent as it is not on EM's side and it is not an issue that is affecting all players. I cannot replicate it but people I know can so it has Netent a bit stumped.

Sorry, wish I could say that this is fixed 100% but when we think everything is OK we get problems again.

Best regards,

Ben

Fair enough and I am sure we all appreciate your lengthy and helpful reply, I know I do....But just quickly on the other hand, I still think it's a poor show when a casino boss still hasn't replied to a personal Email 4 days after it was written. meh...Might be best to avoid until all the problems are sorted.

 

[miksaxxx]

Fair enough and I am sure we all appreciate your lengthy and helpful reply, I know I do....But just quickly on the other hand, I still think it's a poor show when a casino boss still hasn't replied to a personal Email 4 days after it was written. meh...Might be best to avoid until all the problems are sorted.

Are you talking about Ben? He has been allways answered , when he has right answer ( usually in minutes ) . Or your email has been some kind of ridicilius. .

I today played at guts , 2 times lagged a while. But one of the places where I can deposit without anything to fear. .

 

[Jakestar]

Yeah guys, enough with the complaining. It's only temporary. The site still works, you can login, deposit and play. Yes it has a bit of lag, so what, just work around it. They want it resolved more than anyone.

 

[pmhcfc]

Yeah, with all the complaining...I mean, God forbid a casino with a decent rating here gets complained about! - perish the thought.

 

[Webzcas]

Funnily enough, I am in the middle of reviewing Guts and signed up yesterday. This thread kind of explains why I have experienced several technical issues, such as disconnections and lag.

Still waiting for my docs to be approved since early yesterday afternoon though, with a cashout in pending status for some 18 odd hours. Will update once everything has been approved and processed.

I might change my custom title from 'Oh Basso Oh Basso' to 'Mystery Shopper'

 

[paul7388]

Funnily enough, I am in the middle of reviewing Guts and signed up yesterday. This thread kind of explains why I have experienced several technical issues, such as disconnections and lag.

Still waiting for my docs to be approved since early yesterday afternoon though, with a cashout in pending status for some 18 odd hours. Will update once everything has been approved and processed.

I might change my custom title from 'Oh Basso Oh Basso' to 'Mystery Shopper'

I am guessing it must be a large cashout if not im surprised its taking so long. My first few withdrawals were quick and never needed to send documents it was only my 4th withdrawal it took a bit longer as they requested documents and took a while to get them reviewed but even then that was only about 5 hours on a Saturday as needed to resend them etc.

Once they had verified them that cashout was paid in less than an hour.

 

[Webzcas]

Only £500 minus the processing fee they charge. Not large at all IMO.

 

[Tirilej]

Only £500 minus the processing fee they charge. Not large at all IMO.

Did they ask for documents or did you just gave them anyway?

 

[paul7388]

Only £500 minus the processing fee they charge. Not large at all IMO.

That was about the amount of my first withdrawal which went through quick with no documents needed. Seems really slow hope you get it paid soon.

 

[Webzcas]

Yep they asked for docs, which is pretty much standard upon making a first withdrawal anywhere you play. I didn't send them in beforehand. However, I have to say all the good reports about their rep here CasinoBen rings true.

Withdrawal processed as a result.

Will update when it hits my bank account.

 

[Webzcas]

Just to elaborate on why there was a hold up in processing my withdrawal. I took the new player bonus, but omitted to read the T & C's ( Slaps my wrist ) and subsequently made several bets on Queen of the Nile 2 at over the £6 a spin limit as stated in the T & C's of taking said bonus.

Other casinos could quite rightly have used this term as an FU Clause on processing my withdrawal. But Guts have showed leniancy here, which should be applauded. I have also though suggested to Ben, that they should have a system in place whereby x bets made over a certain amount, do not get automatically counted towards the WR of any bonus in play.

For the record I came out about £60 profit overall.

Guts however, does get a nice big fat thumbs up from me in how they dealt with my withdrawal

Finally and to add, this proves that the forum here on CM Rocks and that CasinoBen is a very responsive rep here on Casinomeister. I didn't PM him to make him aware of my experience. He contacted me off his own back as a result of me making a post on this thread this morning.

 

[paul7388]

Explains why there was the delay and also why Ben is one of the best in the business.

On a different note forget you have the "excitement" of looking forward to your 50 free spins on Starburst today lol. Have fun

 

[Webzcas]

My withdrawal hit my bank account in the last hour. THAT IS QUICK for a withdrawal back to your card. IMPRESSED

 

[pmhcfc]

My withdrawal hit my bank account in the last hour. THAT IS QUICK for a withdrawal back to your card. IMPRESSED

Wondering how many other casinos charge for both debit card deposits and debit card withdrawals...hmm?

Anyway, no longer my concern, closed my account due to the awful customer service I personally received from the casino itself (not Ben).

 

[asadzareef89]

Wondering how many other casinos charge for both debit card deposits and debit card withdrawals...hmm?

Anyway, no longer my concern, closed my account due to the awful customer service I personally received from the casino itself (not Ben).

TBH it says it will charge for visa electron but when i chose deposit it never charges me anything, if i deposit 30 it debits exactly 30

 

[spintee]

TBH it says it will charge for visa electron but when i chose deposit it never charges me anything, if i deposit 30 it debits exactly 30

Im pretty sure I have always been charged 2.5% I no withdraw states £2.50 But I have always been charged abit less

 

[incrediblestuff]

Bit of a damper for Ben that we are using this particular thread to discuss things considering the title of course.

@OP:

But just quickly on the other hand, I still think it's a poor show when a casino boss still hasn't replied to a personal Email 4 days after it was written. meh...Might be best to avoid until all the problems are sorted.

Who is this Mr Reed you are talking about?

 

[asadzareef89]

Im pretty sure I have always been charged 2.5% I no withdraw states £2.50 But I have always been charged abit less

i dont know just checked again, i dont get charged for deposits but do get charged 1.98 for withdrawals

 

[spintee]

i dont know just checked again, i dont get charged for deposits but do get charged 1.98 for withdrawals

I certainly get charged for deposits as just checked, As you can see from theses shots,

 

[citizenx]

I certainly get charged for deposits as just checked, As you can see from theses shots,

View attachment 53459


View attachment 53460

Use Neteller!

No deposit charges there and winnings are available immediately.

 

[spintee]

Use Neteller!

No deposit charges there and winnings are available immediately.

Yes I used my limit on neteller and when I had some cash come out to get verified than there was no code, Will have to resend as I do have a +card and can go and withdraw the cash but again it cost to withdraw on the card lol,

 

[asadzareef89]

I certainly get charged for deposits as just checked, As you can see from theses shots,

View attachment 53459


View attachment 53460

maybe i'm lucky

 

[citizenx]

Yes I used my limit on neteller and when I had some cash come out to get verified than there was no code, Will have to resend as I do have a +card and can go and withdraw the cash but again it cost to withdraw on the card lol,

Yeah but I think its worth it for the convenice and speed.

I think back to when I would wait for three or four working days for refunds to reach a card. That I can receive it immediately on being processed is awesome.

Also if you're like me, your withdrawals are probably a round number. Say you have £108 and are considering a withdrawal, you could say to yourself "i'll withdraw at £113 of I get there or £103 if I don't ". Seeing as its winnings anyway, you won't feel its cost you anything.

Of course, if you use your card rather than withdrawing cash, its free.

I only started using Neteller last Sept but can't imagine going back to funding my accounts with my card!

 

[Webzcas]

Wondering how many other casinos charge for both debit card deposits and debit card withdrawals...hmm?

Not sure off the top of my head, but they weren't hidden charges and I could have used my neteller account if I so wished. Personally I am happy to pay a small percentage charge for depositing and withdrawing my funds, if it means I get it back to my card pretty much the next day. Beats sitting in an ewallet and the charges imposed to use my neteller card at an ATM.

 

[The Dude]

Derail - but important

Okay, let's say I'm a scammer and want to access someone's bank account:

Here's my new email address - [email protected], and with the info this player posted in his screen shot I can email the bank's support:

Dear customer service,

I've lost the login info for my account. I've made several withdrawals on the 13th of March (and here I list them), could you please reset my password and send it to my new email address? Thank you.

Sincerely,

Mr. A Zarref

A lazy bank manager will send this off. Seriously, this has been done. In fact, a player accessed a casino owner's bank account several years ago using the same ploy and his own wiring information.

DON'T POST BANK STATEMENTS ON A PUBLIC FORUM

I've removed it for obvious reasons.

/derail

 

[oswaldwaspatsy]

Guts have green eyes and got even more greedier than ever

what happened to good old days? Many players use to got newsletters almost weekly with some free spins - not enymore on past 3 or 4 months and also some guaranteed free spins to all players on newly released netent games - not enymore on past 3 or 4 months, this new deposit for 3 weekend days free spins promo aint that good at all - specific day for deposit

i mean what the hell happened? i bet most guts old-timers who have their account there from very beginning have to agree on these issues

 

[Tirilej]

Guts have green eyes and got even more greedier than ever

what happened to good old days? Many players use to got newsletters almost weekly with some free spins - not enymore on past 3 or 4 months and also some guaranteed free spins to all players on newly released netent games - not enymore on past 3 or 4 months, this new deposit for 3 weekend days free spins promo aint that good at all - specific day for deposit

i mean what the hell happened? i bet most guts old-timers who have their account there from very beginning have to agree on these issues

I did agree on that and thought it was a little strange. On the other hand they were so generous last year that I have to realize that no casino can give out so much in the long run, or they will go broke. We don't want that to happen because we do trust and like them.

Then I found something odd yesterday. 25 free spins + another 25 free spins on Spinata Grande that I had no clue about.
So thank you Guts for giving a little of my faith in you back

 

[paul7388]

I did agree on that and thought it was a little strange. On the other hand they were so generous last year that I have to realize that no casino can give out so much in the long run, or they will go broke. We don't want that to happen because we do trust and like them.

Then I found something odd yesterday. 25 free spins + another 25 free spins on Spinata Grande that I had no clue about.
So thank you Guts for giving a little of my faith in you back

Glad you got some free spins yesterday and hope you had some fun with them. Like others said I think Guts have maybe realised it was costing them too much with all the free spins they gave out with no wagering. Think it was last year as well that I last received free spins for nothing but they still give quite a few on deposits.

No big deal as still a great casino to play at.

 

[Tirilej]

Glad you got some free spins yesterday and hope you had some fun with them. Like others said I think Guts have maybe realised it was costing them too much with all the free spins they gave out with no wagering. Think it was last year as well that I last received free spins for nothing but they still give quite a few on deposits.

No big deal as still a great casino to play at.

No I didn't get them for free
I was just told that they came from a promotion last week where we got free spins if we made deposits.

Unfortunately I lost my reason to play there. They are great and trustworthy and with that Christmas present I got I felt really valuable, but I can't keep on paying for that one this whole year, and I just hope they understand that

Edit: Maybe I should mention that I've missed almost all Mondays and Thursdays for some reason, and made my deposits on other days.
So in a way it's my own fault for missing out most of what actually has been given out

 

[ugaboga]

It's a tough position to be in for Guts. They rely on a third party for the backend of their casino/sportsbook, there is little they can do apart from protest to Everymatrix. They can't do much until their provider recognises the issues and decides to do something about it.

I think us players should complain to Everymatrix directly. The same problems exist at all their casinos, so it's rather obvious who is at fault.

The lagging reels, netent balance updating before reels stopping, disconnections, take away from the entertainment value of playing slots. But unfortunately, as great as Guts support are, they can do little from a technical standpoint.

 

[PaaskeDenmark]

Hi I though would use thread about Guts with last thread. Just wanted to praise them as just found 20 spins on Fisticuffs and would advise everyone to check their Guts account and see if any spins for them on this slot several has informed they had 10 spins.

But strange thing is my last email from Guts is back end of march. Any of you guys still getting regular emails?

Also yeah nice to see they throw in free spins again which I know Ben said they hoped to start doing again since those new promotion campaign run now regular each week.

But how come no emails is sent anymore? also would appreciate the good news from you Ben if you credit me Free Spins BUT thanks again hope you could update us on this thanks.

I will contact tony or Ben through pm but thought would just ask you guys as well and also let u know bout these free spins you also might have waiting

 

[bruinsdude]

I think they are working through a few NetEnt and Microgaming issues at the moment, and I recall Ben saying on a post he did not want to insult us with many email offers while parts of the site needed patchwork or improvements. Something like that.
I am playing, and as we speak MG appears down, but Play n Go stuff is being added, and they always seem to be up and problem free. Tower Quest is my new drug of choice. Sadly, the NetEnt balance jumping still is an issue.

If you haven't embraced Play and Go yet, I recommend it.

 

[paul7388]

Not been getting as many emails myself but still get them for the weekly promotions. I did receive the email this morning with free spins so not sure why you never received one. Was actually surprised as that first free spins this year.

 

[xxshepxx]

I got sick of the problems, and the fact since before the start of the year I havent received one email from them apart from deposit confirmation emails.

 

[syntynyt]

made 100e from fisticuffs free spins when decided to make few roulette bets. worst decision as resulted in 0. makes me wonder why i'm brain dead and still bother. the day to close every account and burn my card is close. i lack discipline, i lost too much already to be happy when i win and sessions like yesterday shiting rhino with 400 spins without any features that took 200e to conclude is not doing any good. all hails to Guts for providing endless chances to cashout for free, most of them being missed because of my fault. and name of this thread makes me very angry

 

[PaaskeDenmark]

made 100e from fisticuffs free spins when decided to make few roulette bets. worst decision as resulted in 0. makes me wonder why i'm brain dead and still bother. the day to close every account and burn my card is close. i lack discipline, i lost too much already to be happy when i win and sessions like yesterday shiting rhino with 400 spins without any features that took 200e to conclude is not doing any good. all hails to Guts for providing endless chances to cashout for free, most of them being missed because of my fault. and name of this thread makes me very angry

Yeah you are right the thread title is horrible. Reason for me pulling it up was yeah one of the newest but also because I felt they deserve some nice positive comment in it and when people go to last page at least they can see some positive stuff But would hope somehow the thread title could be changed to something different than very poor GUTS casino to something like Guts rating discussion as that was OP case here or rather technical / support related so something towards that.

 

[oswaldwaspatsy]

Hi I though would use thread about Guts with last thread. Just wanted to praise them as just found 20 spins on Fisticuffs and would advise everyone to check their Guts account and see if any spins for them on this slot several has informed they had 10 spins.

But strange thing is my last email from Guts is back end of march. Any of you guys still getting regular emails?

Also yeah nice to see they throw in free spins again which I know Ben said they hoped to start doing again since those new promotion campaign run now regular each week.

But how come no emails is sent anymore? also would appreciate the good news from you Ben if you credit me Free Spins BUT thanks again hope you could update us on this thanks.

I will contact tony or Ben through pm but thought would just ask you guys as well and also let u know bout these free spins you also might have waiting

Just looked up and had 10 fs-s on fisticuffs, really nice but why these are credited so secretive and without any notice like via email??? actually i busted them in past (last year i believe) like 3 times when roaming around netent games and discovered fs-s witch i was not aware about and no notice on email about fs-s, biggest was like 50fs on starburst