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Vera John Phone Call

Discussion in 'Online Casino Bonuses' started by nutnut, May 21, 2018.

    May 21, 2018
  1. nutnut

    nutnut 30 day suspension - trollish behavior

    Occupation:
    IP consultant
    Location:
    england
    Had pleasure of a nice phone call off this crap company today. Offering me a bonus because I had not played for a while. I pointed out I don;t deposit anymore after you confiscated my withdrawal from points I converted and EARNT because I had not deposit in 3 months.

    His reply was, I will give you 10 free spins on Book Of Dead...........So my natural question is if I win on those free spins and withdraw will It be stolen once again? He couldn't even answer me that question.

    No interest in decent customer service other than taking your money.
     
    Harry_BKK, Jasminebed, kou187 and 3 others like this.
  2. May 21, 2018
  3. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Ha sounds like the same chap that called me too, at about 3 in the afternoon :eek:

    I too received this blockbusting offer, but politely declined. It was as though he believed I'd never played slots before, explaining how I could get a 50% bonus, and that I could withdraw with the cash anytime etc :mad:

    Best part and personal highlight is me politely explaining that I don't really play there much anymore, and have made about two deposits in total, only to be greeted with "Well, I can see that you've been a regular player since 2012....and that you only recently logged in a couple of weeks ago"

    I didn't want to break his spirit that I was just pilfering the log-in coins to spend in their crap shop :laugh:
     
    Harry_BKK and nutnut like this.
  4. May 21, 2018
  5. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Besides, the call was probably not made by the casino, but a call center they are using for trying to get customers back.
     
  6. May 21, 2018
  7. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Does it matter? :laugh:
     
    Mouche12 likes this.
  8. May 21, 2018
  9. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    To me it would because I would like to take the chance and ask about other things. I can't do that if I don't talk to anyone who works at the casino.
    Besides, I'm not that fond of them giving my information to such a company where it's mostly kids working.
     
    Jasminebed likes this.
  10. May 21, 2018
  11. nutnut

    nutnut 30 day suspension - trollish behavior

    Occupation:
    IP consultant
    Location:
    england
    Wouldn't waste your time. Thats why they took my winnings. They will do same to you.
     
    Mouche12 and goatwack like this.
  12. May 21, 2018
  13. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Well he said Vera John, represented Vera John, disturbed my day and had my account details. I wasn't about to converse any longer than I needed to :cool:
     
  14. May 21, 2018
  15. Mouche12

    Mouche12 Kitty Lover PABnononaccred PABnonaccred PABnoaccred

    Occupation:
    Translator and facilities manager
    Location:
    Amsterdam
    Damn, did not even know about this 'must have made a deposit in the last 3 months' rule, very unfair as the casino allows players to earn points with logging in and rating games. Very poor ethics by V&J.
     
  16. May 21, 2018
  17. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    Me again :D
    Is it more ethical to use their system by a player who have no intention of depositing? They do have it in their rules.
     
    Mouche12 likes this.
  18. May 21, 2018
  19. kou187

    kou187 Senior Member MM

    Occupation:
    Supervisor
    Location:
    A Ham Sandwich Wrapper
    Yeah, They recently snuck it into there rules but there's no real warning of it to the average player logging in to collect the coins. I think it should be highlighted in the actual shop somewhere so people don't waste there time wagering to get hit with the bad news that they have wasted there time and wont be receiving a penny. All though saying that i withdrew 30 quid after beating the wagering from the coins. And haven't deposited there in over 3 months. So i guess they may base it on how much you've spent in total at there casino as to whether they confirm the withdrawal or not. Still at the end of the day its not a good thing and puts me off logging in there at all now. :(
     
    Mouche12 likes this.
  20. May 21, 2018
  21. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    It wasn't even the call itself being overly annoying, just the fact they bothered to call me with a lacklustre match offer. There was a slight pause as well when he mentioned "And also we'll throw in 10 spins on......." making me wait for the inevitable "Starburst" revelation.

    The shop/ not depositing thing is not the end of the world for me personally, I don't have interest in playing there as a general rule. Vera John just don't strike me as particularly UK friendly, so I lost interest in them a long time ago. Too many better places to play at right now :cool:
     
    Mouche12, kou187 and Tirilej like this.
  22. May 21, 2018
  23. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    They once were good, even great. Then they were bought up buy those who owns Intercasino, and lost all good things, like many other casinos do.
     
    adamtheaddict, Mouche12 and goatwack like this.
  24. May 21, 2018
  25. pinnit2014

    pinnit2014 Senior Member MM PABinit

    Occupation:
    Work with figures, other audit-y things
    Location:
    Glasgow
    I don’t mind them to be honest - mainly cos all of my 1k plus DHV wins have came from there ;) so I’m probably conditioned :p

    I’m at level 34 or something but only found out that wagering doesn’t put u up the levels, but deposits :what:

    Was a bit pissed off last week as they allowed me to deposit but said I couldn’t withdraw to the card as it expired in a few weeks. But the new ones not came yet: didn’t care and had to bank transfer it :mad:

    Like many sites their deposit offers have completely dried up. Used to be regular, now you either buy with coins or wait until the 25 per cent Sunday bonus.:rolleyes:
     
    Mouche12 likes this.
  26. May 21, 2018
  27. adamtheaddict

    adamtheaddict Senior Member

    Occupation:
    fruits
    Location:
    Kent
    Should get some serious playtime on one of the specials, 250 coins and bang away on spinata colada until you eventually manage to win 60p or more.
     

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