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Unibet Live Chat - Anyone there?

Discussion in 'Online Casinos' started by tommouk, Oct 4, 2012.

    Oct 4, 2012
  1. tommouk

    tommouk Full Member PABnorogue

    Occupation:
    IT
    Location:
    UK
    Hi all,

    I have been trying to chat to someone at Unibet - I have tried all times of the day but the chat is always offline - anyone know when it is best to get someone there?

    Thanks, Steve
     
  2. Oct 4, 2012
  3. PaaskeDKnowUK

    PaaskeDKnowUK Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Try send them an email mate ;)
     
  4. Oct 4, 2012
  5. tommouk

    tommouk Full Member PABnorogue

    Occupation:
    IT
    Location:
    UK
    Yeah I did that but they eventually said they never received it...
     
  6. Oct 4, 2012
  7. PaaskeDKnowUK

    PaaskeDKnowUK Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Or call them here Customer service 0800 013 1571 (UK Freephone) :thumbsup:

    There has been lot of complains about their live chat service in past :mad:

    Still a great place to bet or play IMHO.
     
    2 people like this.
  8. Oct 4, 2012
  9. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    It has been a while since I used Unibet, but I remember that their live chat usually was offline (both English and Norwegian live chat). It also took a while to get a reply by e-mail. I was generally not happy with their customer service.

    I find it quite strange that a big operator like Unibet "never" manages to have their live chat online.
     
    2 people like this.
  10. Oct 4, 2012
  11. PaaskeDKnowUK

    PaaskeDKnowUK Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Oh by the way if you insist on live chat. Then I would try tomorrow between 11-13 as it is lunch time. So maybe better chance getting through. Just my advise. Not sure if it works though hehe :D
     
  12. Oct 4, 2012
  13. Ginske

    Ginske Dormant account

    Occupation:
    Sales rep
    Location:
    Belgium
    Maybe i live in a different time zone but there customer service to me was always top notch! I dont recall ever not beeing able to contact anyone trough live support.

    Might have changed in the last 2months tho havent used there casino in a while.

    By top notch i mean availability and speed, not so much content of the reply :s

    I used Unibet as my sole casino for a good year, shame 2 back to back unresolved issues put an end to this.


    Ooh wait, i just remember i always got answerd in Dutch so maybe they just have less busy channels...
     

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