My question is:
Why wait so long to check on your funds?
Unless that is pocket change to you, I would have been checking a lot sooner.
No It's not a pocket change but after emails and no responses after awhile I gave up. I wanted to give one more try after recent email reminder from Casinomeister before I go home (EU) in September for couple weeks. $$ sucks so much these days and lost another 20% of value since last November in my country.
I need every buck to go party with my buddies and pay some bills.
Thanx everyone for such huge feedback. Yesterday I received an answer From Kiwi. Can anyone tell me if this seems legitimate?
Dear (henoch)
We are pleased to inform you of a new withdrawal option enabling you to
withdraw your remaining balance from your gaming account.
The new withdrawal option, called "Swift pay", is basically a new Debit Card
enabling you to withdraw cash from your local ATM or to perform regular or
on-line purchases.
Please confirm and fill in the outstanding information below in order to use
the new service:
USERNAME: (correct i think)
1) Personal Identification Number: ______________________, [(Specify whether
this is a Driver's License (DL) or Passport (PA)]
2) Please verify your mailing address:
First Name: Correct
Last name: Correct
Street Name: P.O.BoxCorrect
City:Correct
Postal Code: Correct
State: Colorado
Country: U.S.A.
Apartment Number: _________
3) Please note that a copy of your "Personal Identification" (Driver License
or Passport) the one provided by you in section 1, is required in order to
begin with the new service procedure.
However, if you sent us a copy of your "Personal Identification" in the past,
please confirm with our customer support whether they have it on file.
In the case where you have modified your mailing address details, please check
whether your updated address details appear on the "Personal Identification"
you have sent us. Where the Personal Identification is not showing the updated
address details, please provide us with a Bank Statement or with a Utility Bill
showing the updated address details.
You may send us a scanned copy of your "Personal Identification" via; e-mail
Support@kiwicasino.com (recommended) or; Via fax: North America:1-800-517-7938
United Kingdom:0808-1203-523.
4. Once sections 1, 2 and 3 are completed you will be issued with the Debit
Card which will be sent to the mailing address designated in section 2.
Please provide the required information as soon as possible.
Please note the following:
1. All of the remaining balance in your gaming account will be credited to
your Debit Card account. (No surplus will remain in your gaming account)
2. Your withdrawal will be sent to you in USD currency only.
3. The Debit Card will be sent to you via FedEx.
4. When you receive your Debit Card please contact the Customer Support Teamor
send an e-mail confirming receipt of the above mentioned card.
Upon confirmation your account will be activated and you will be able to
withdraw your money. Bear in mind that the card activation process takes up to
48 hours.
For further information do not hesitate to contact our kiwi Casino Customer
Support available for you 24/7 on email address
Support@kiwicasino.com or on
the following toll free number: North America:1-866-200-3072 United
Kingdom:0808-1203-508
We appreciate your understanding and cooperation.
Should you have any questions or concerns, please do not hesitate to contact
Kiwi Casino Support Team. We are available 24 Hours a day, 7 days a week.
With Best Regards,
Kiwi Casino
E-mail:
Support@kiwicasino.com
Canada Free Phone: 1-866-241-3101
Canada Free Fax: 1-866-655-4233
UK Free Phone: 44-800-520-0746
International Phone: + (63)2-756-7854
International Fax: + (63)2-756-7857
Link Removed ( Old/Invalid)
End of email
"Correct" means my info sent by them is correct.I dont remember if I sent them my DLicense scan and number before. I dont feel comfortable giving this info and my info they had is probably somehow available publicly .
I know from the past that couple of casinos I played on did check my ID this way. Just wonder if this is still officially accepted method?
Thanks for response!