Baptism by Fire - success Twin Casino Entering the Flames

[Twin]

I take yesterday the offer with 20 Daily spins on Ivan and the Immortal King

All day Error Message.The Bonus is not available.Anyone else got the same?

Hi Timo0510,

Sorry to hear you've had issues!

These things can unfortunately happen sometimes ( even though it is annoying!)
Best thing to do is to contact our support who will sort it out

Happy New Year!

Kind regards,

Kasper
Casino manager
twin

 

[Twin]

Welcome Twin!!

Thank you bonustreak!!! We are happy to be here !

 

[Twin]

same here

Hi casdegen

Sorry to hear you've had issues as well!

I trust you have already been in contact with our support and fixed it?

Happy New Year!

Kind regards,

Kasper
Casino manager
twin

 

[Twin]

No Problem.Support fixed it today and refund it.Great great

Hi Timo0510,

Ohhh! I should really start to read the whole thread before answering haha!

Great to hear you've gotten it fixed!

Kasper,
Casino Manager
Twin

 

[Twin]

Good evening!

I hope you've all had a great start on the New Year!

I wanted to let you know, that we have been busy with a lot of your awesome feedback and have already managed to fix one of the things, you guys have so fairly pointed out for us! Our Loyalty Program or more exactly the minimum bet requirement of 0.40 eur

I am happy to announce that thanks to your feedback, we have now lowered the minimum bet to 0.20 eur!
This takes effect immediately and what better way than to start up with tomorrows promo?

Friday we have a loyalty boost on Twin! Check it out here:

You do not have permission to view link Log in or register now.

Have a good one people! I hope you'll continue to give us your valued feedback.

Kasper,
Casino Manager
Twin

 

[Timo0510]

No Promos for me available because Deposits with Skrill this Week.Is there any option to bring up different Promos which works for all Payments?

 

[Sonict]

I just wanted to report that two days ago, I signed up here and everything went as well as I would have expected. The games loaded up fine, I had no issues in activating the deposit bonuses and I am happy that my bet sizes qualify in terms of loyalty. I made two deposits for the welcome bonus and both of them eventually busted out, but I had some playtime.

Yesterday, I did a $50 CAD deposit and I got lucky on Santa's Wild Ride. Managed to win over $114+ on a 60 cent bet in a bonus.

Invalid URL

After playing a bit more, I decided to do a cashout so I would know how quick / how it all worked. In about 12 minutes after I began a cashout, it was done. I didn't expect it to be that quick! Well done @Twin

 

[Twin]

No Promos for me available because Deposits with Skrill this Week.Is there any option to bring up different Promos which works for all Payments?

Hi Timo0510,

Unfortunately at this moment bonuses are not available with Skrill,

I will check if possible to change this. (no promises) !

Have a good one!

Kasper,
Casino Manager
Twin

 

[Twin]

I just wanted to report that two days ago, I signed up here and everything went as well as I would have expected. The games loaded up fine, I had no issues in activating the deposit bonuses and I am happy that my bet sizes qualify in terms of loyalty. I made two deposits for the welcome bonus and both of them eventually busted out, but I had some playtime.

Yesterday, I did a $50 CAD deposit and I got lucky on Santa's Wild Ride. Managed to win over $114+ on a 60 cent bet in a bonus.

Invalid URL

After playing a bit more, I decided to do a cashout so I would know how quick / how it all worked. In about 12 minutes after I began a cashout, it was done. I didn't expect it to be that quick! Well done @Twin

Hi Sonict,

That's awesome!!

Thanks for the screenshot and feedback!

I am glad to hear that you are enjoying Twin

Have a good one,

Kasper,
Casino Manager
Twin

 

[videoslotheaven]

Should add Rapid Transfer as deposit and withdrawal option. It is implemented by skrill but without the need of a skrill account.

 

[Twin]

Good evening!

I just wanted to let you all know we have listened to your valued feedback here in the thread regarding our promotions.

We have now lowered the minimum deposit for our weekly deal and other offers, for you all to enjoy

Take a look Monday, as we have 100 free spins on Fire Joker for just a 25 EUR deposit. (You can even get the offer 3x!)

The direct link is here:

You do not have permission to view link Log in or register now.

I hope you will all have a great Sunday evening!

Have a good one,

Kasper,
Casino Manager
Twin

 

[Tirilej]

Good evening!

I just wanted to let you all know we have listened to your valued feedback here in the thread regarding our promotions.

We have now lowered the minimum deposit for our weekly deal and other offers, for you all to enjoy

Take a look Monday, as we have 100 free spins on Fire Joker for just a 25 EUR deposit. (You can even get the offer 3x!)

The direct link is here:

You do not have permission to view link Log in or register now.

I hope you will all have a great Sunday evening!

Have a good one,

Kasper,
Casino Manager
Twin

How is it going with the Swedish license?

 

[TheAverageGuy]

Kudos to Kasper for actively listening to the players and enacting requested changes.

Cheers!

 

[Twin]

Should add Rapid Transfer as deposit and withdrawal option. It is implemented by skrill but without the need of a skrill account.

Hi videoslotheaven,

We actually have that option ready, it's simply not turned on yet!

Let me chase that up, should be a no biggie, but I am not in payments so let me check first.

Have a good one,

Kasper
Casino Manager
Twin

 

[Twin]

How is it going with the Swedish license?

Hi Tirilej,

I actually don't know to be exact. I am not part of that aspect of our casino,

But I do know we have successfully applied and simply awaiting confirmation.

That is unfortunately all I can share at this stage Tirilej,

Have a good one,

Kasper
Casino Manager
Twin

 

[Twin]

Kudos to Kasper for actively listening to the players and enacting requested changes.

Cheers!

Hi TheAverageGuy,

Thank youuuuuu It's always nice reading positive comments like that on a grey Monday morning.

Kudos to you for bringing me all this feedback! You guys are helping Twin become even more awesome!

Have a good one,

Kasper
Casino Manager
Twin

 

[Glassheart]

Do you have any plans for the UK?

I've been reading this thread and I'm impressed that you seem to listen to members and are active in your replys so I'd deffo be up for giving you guys a go if you ever come to the UK

 

[Twin]

Do you have any plans for the UK?

I've been reading this thread and I'm impressed that you seem to listen to members and are active in your replys so I'd deffo be up for giving you guys a go if you ever come to the UK

Hi Glassheart!

Thanks for that, I will take that as a compliment for us!

We do not have any immediate plan for expanding into the UK, first we will get our Swedish license sorted, after that, who knows?

I will keep you and the others updated on this as well, should I have any news I will make sure to post them here on the forum.

Have a good one,

Kasper
Casino Manager
Twin

 

[lockinlove]

I like the casino and the rep seems nice too. However the promos arent that great. Deposited $25 for the 100 fire joker freespins figuring they probably be the 10 cent spins. They are 5 cent.

I know I can choose to take a bonus or not but these type of offers do not entice me to deposit whatsoever. Its my fault for not asking how much the spins are worth but yeah just thought Id throw some feed back your way. Alot of your bonuses add up to be about 5% or 10% reloads. This one worked out to be 9%.

Ended up cashing out $85 from it cause I forfeited the $2 of bonus winnings. Went to roulette bet on red and 32 and landed on 32

I should go post that in the roulette is rigged thread

 

[Fabianodheelen]

I've tried the casino and it seems to be a good!
At first I had learned a lot here *snip*

[maxd says: please don't spam our forums with links to your site. Do it again and your account here will be closed. Thank you for your cooperation.]

 

[Twin]

I like the casino and the rep seems nice too. However the promos arent that great. Deposited $25 for the 100 fire joker freespins figuring they probably be the 10 cent spins. They are 5 cent.

I know I can choose to take a bonus or not but these type of offers do not entice me to deposit whatsoever. Its my fault for not asking how much the spins are worth but yeah just thought Id throw some feed back your way. Alot of your bonuses add up to be about 5% or 10% reloads. This one worked out to be 9%.

Ended up cashing out $85 from it cause I forfeited the $2 of bonus winnings. Went to roulette bet on red and 32 and landed on 32

I should go post that in the roulette is rigged thread

Hi lockinlove,

Happy to hear that you are still trying us out every now and then!

I am sorry you did not like the offer that was set up for you guys - and everyone else. (please note that this promotion is our on-site promotion for all customers)
^this offer is actually also available for 3 deposits, (300 free spins in total) and available all week.

We have tried to listen to your feedback to get more value for your deposits and with the 100 free spins we did just that.

I believe that a 100 free spins on 25€ is a quite good offer, however we will continue to expand our offers to our customers based on all of your feedback.

Thank you for posting your experience !

Have a good one,

Kasper,
Casino Manager
Twin

 

[Twin]

I've tried the casino and it seems to be a good!

Hi Fabianodheelen,

Thank you for that! We are happy you've given us a shot!

Should you need anything, please don't hesitate to put up a comment or send me a PM or of course, contact our amazing Twin Support Team!

Have a good one!

Kasper,
Casino Manager
Twin

 

[lockinlove]

Hi lockinlove,

Happy to hear that you are still trying us out every now and then!

I am sorry you did not like the offer that was set up for you guys - and everyone else. (please note that this promotion is our on-site promotion for all customers)
^this offer is actually also available for 3 deposits, (300 free spins in total) and available all week.

We have tried to listen to your feedback to get more value for your deposits and with the 100 free spins we did just that.

I believe that a 100 free spins on 25€ is a quite good offer, however we will continue to expand our offers to our customers based on all of your feedback.

Thank you for posting your experience !

Have a good one,

Kasper,
Casino Manager
Twin

Hey there. Dont want to sound like Im complaining but I am surprised you think that is good value. 100 spins on 5 cent value if you get 100% rtp it is $5 bonus. $25+5 is not good value nor does it make sense to even bother and attach your cash to that kind of wager over a possible $5.

Most casinos offer 30% being the lowest average is 50% and anything above is good. Your guys value is constantly around 5-10% reloads. Its just not good. I understand you made changes to suit others already and im sure people appreciate it.

I opened the game and noticed it was 5 cent spins. I forfeited the bonus because again no sense attaching my cash to a couple of dollars bonus.

This is for feedback purposes only.

 

[Twin]

Hey there. Dont want to sound like Im complaining but I am surprised you think that is good value. 100 spins on 5 cent value if you get 100% rtp it is $5 bonus. $25+5 is not good value nor does it make sense to even bother and attach your cash to that kind of wager over a possible $5.

Most casinos offer 30% being the lowest average is 50% and anything above is good. Your guys value is constantly around 5-10% reloads. Its just not good. I understand you made changes to suit others already and im sure people appreciate it.

I opened the game and noticed it was 5 cent spins. I forfeited the bonus because again no sense attaching my cash to a couple of dollars bonus.

This is for feedback purposes only.

Hi lockinlove,

I really do think this is good value.

I also want to remind you that on those 100 free spins, you do have the max win potential of 800x your bet on Fire Joker. (and you can receive up to 300 spins this week)

Again, this offer is available to everyone. on 3 deposits for 7 days (expires midnight on Sunday) So for a offer that is given to every single customer in our database(+ you can even receive other offers on top from extra send outs) + our Loyalty Program (where we have just lowered the min. contribution to only 20 cent) We do indeed think it's a great offer.

I thank you for your feedback, as always!

Kasper,
Casino Manager
Twin

 

[philadelphia]

Hello again,

after 2 months of playing at Twin casino, it´s now one of my favourite casinos! Nothing to complain, very transparent and cool bonus offerings.
I am recently happy that I turned 6 Euro bonus money from 25 free spins in Vikings into a 250 withdrawal, and today, I got 1.63 Euros from freespins and turned them to a 300 Euro balance. (book of dead went crazy)
Thanks Twin Casino and thumbs up!