Baptism by Fire - success Twin Casino Entering the Flames

[lockinlove]

Is there any way to make the yggdrasil race bets the same currency. It states the min bet is 50p. When I tried it on 50 cents it says im playing below the qualifying bet..which I guess if we are doing exchange rates would be about $1.05. So it makes it very hard for anyone else to join in because we dont want to be doing $1.25 spins to qualify for the min bet.

I dont usually take part in promos so im trying to find one that is at least decent and this one seems ok....just not the bet sizing..

 

[TheAverageGuy]

It works at $1.. I just saved you a quarter per bet *winks*

Is there any way to make the yggdrasil race bets the same currency. It states the min bet is 50p. When I tried it on 50 cents it says im playing below the qualifying bet..which I guess if we are doing exchange rates would be about $1.05. So it makes it very hard for anyone else to join in because we dont want to be doing $1.25 spins to qualify for the min bet.

I dont usually take part in promos so im trying to find one that is at least decent and this one seems ok....just not the bet sizing..

 

[Sonict]

My bets are mainly 40 - 50 cents CAD which would be just under the threshold for getting loyalty points. It should be changed so it is 0.20€ / 0.30 CAD in order to get points. I will be trying the site out soon™, but it would be nice if the loyalty requirements were lower so even the low rollers can get something. It sucks that even I will miss out on getting something. :/

 

[TheAverageGuy]

Looks like I done opened a can of worms..

;-)

 

[anonymo]

Hi There.
A good tip is to offer verification with bank-id for swedish payers ifou intend to stayon the swedish market with swedish license.
It's a very simple process in the player end..

 

[Playford7]

Just last longer than freaky vegas and your in!... easy lol !!!.

 

[Twin]

My bets are mainly 40 - 50 cents CAD which would be just under the threshold for getting loyalty points. It should be changed so it is 0.20€ / 0.30 CAD in order to get points. I will be trying the site out soon™, but it would be nice if the loyalty requirements were lower so even the low rollers can get something. It sucks that even I will miss out on getting something. :/

Hi guys,

As already stated we will review the loyalty program, but no promises.

Have a great holiday season!

Kasper
Casino Manager
Twin

 

[Twin]

Hi There.
A good tip is to offer verification with bank-id for swedish payers ifou intend to stayon the swedish market with swedish license.
It's a very simple process in the player end..

Hi kylrobban,

Already in the making, just polishing off the final touches.
Twin has successfully applied for the Swedish licsense and are simply awaiting the confirmation from the Swedish authorities.

Kasper
Casino Manager
Twin

 

[Slottery]

Only problem is that can't make deposit and getting message that my card is not from my country what i added in account details and which are correct. I use Revolut and many people these days use these kind of cards which only exist in mobile application so can't give my two cents

This is actually first place where get this issue, would have been happy to try but can't do :/

 

[Sonict]

Hi guys,

As already stated we will review the loyalty program, but no promises.

Have a great holiday season!

Kasper
Casino Manager
Twin

Sounds good to me. I am hoping for the best!

 

[Twin]

Looks like I done opened a can of worms..

;-)

Only problem is that can't make deposit and getting message that my card is not from my country what i added in account details and which are correct. I use Revolut and many people these days use these kind of cards which only exist in mobile application so can't give my two cents

This is actually first place where get this issue, would have been happy to try but can't do :/

Hi Slottery,

Thanks for the message!

Now, I am no expert in this field at all, so I am not a 100% I can assist you here right now as I am on holidays in Denmark.
However I myself use Revolut! Great app and product for sure!

I know that Revolut no matter which country you reside in gives you a credit card which has a UK IBAN and BIC/Swift code, right?(Mine is UK at least and so is all my friends')
Try to either say the card is from the UK (you might still be blocked at Twin, as we do not hold a UK license.)
Alternatively you can deposit using Neteller/Skrill and top up your account with Revolut. ( I have to do the same playing on other casinos as I also get rejected some places using Revolut cards)

Hope you'll have a good one mate!

Kasper,
Casino Manager
Twin

 

[Slottery]

Hi Slottery,

Thanks for the message!

Now, I am no expert in this field at all, so I am not a 100% I can assist you here right now as I am on holidays in Denmark.
However I myself use Revolut! Great app and product for sure!

I know that Revolut no matter which country you reside in gives you a credit card which has a UK IBAN and BIC/Swift code, right?(Mine is UK at least and so is all my friends')
Try to either say the card is from the UK (you might still be blocked at Twin, as we do not hold a UK license.)
Alternatively you can deposit using Neteller/Skrill and top up your account with Revolut. ( I have to do the same playing on other casinos as I also get rejected some places using Revolut cards)

Hope you'll have a good one mate!

Kasper,
Casino Manager
Twin

Hi

Thanks for reply, fully understand this as you don't hold UK license. I will try to make some effort to use netwallet (which i don't usually do much but Skrill/Neteller would be handy to use more because of fast transfers). You're perfectly correct here, it have UK IBAN which is logical reason.

There really is nothing you can do, and didn't even mean that, just happy that you pointed me out reason which i should have picked up myself. Can at least play with fun money to browse your site and then use some method i can deposit.

Enjoy your holidays!

Edit: Just to add, get email from your support who offered assistance to make me able to deposit. Of course it's your interest to get deposits but email was really nice for second didn't get feeling that you want my small failed deposit but wanted to assist to do it.

 

[lockinlove]

Another suggestion for promotions is the freespins on deposit.

Vikings go to hell is about the worst slot ever made. And depositing $50 to get 50 freespins on it is terrible. Its essentially a $5 bonus but in reality no one in the history of earth has ever got 100% rtp on that slot lol.

Many times ive been looking for a bonus to deposit with even a half decent bonus to mess with and then I see you guys offer that and it deters me from depositing and I go elsewhere.

 

[bebo67]

Looks like the whole casino is really expensive. I never heard of having to deposit 50 dollars just to get free spins. What value are the free spins at? And why does everything cost so much money?

 

[Twin]

Another suggestion for promotions is the freespins on deposit.

Vikings go to hell is about the worst slot ever made. And depositing $50 to get 50 freespins on it is terrible. Its essentially a $5 bonus but in reality no one in the history of earth has ever got 100% rtp on that slot lol.

Many times ive been looking for a bonus to deposit with even a half decent bonus to mess with and then I see you guys offer that and it deters me from depositing and I go elsewhere.

Hi lockinlove!

Thanks for the feedback regarding today's offer, something i'll have a chat with the promotional team about.
Normally we wouldn't set the bar that high for 50 free spins! So thanks for spotting that.

I wish you a nice Thursday,

Kasper,
Casino Manager
Twin

 

[Twin]

Looks like the whole casino is really expensive. I never heard of having to deposit 50 dollars just to get free spins. What value are the free spins at? And why does everything cost so much money?

Hi bebo67,

We apologize for todays promotion, this is not up to our standards,

Twin will do much better!

Kasper,
Casino Manager
Twin

 

[ChopleyIOM]

Hi there Kasper,

Do you accept players from the Isle of Man?

Thanks

 

[Twin]

Hi there Kasper,

Do you accept players from the Isle of Man?

Thanks

Hi ChopleyIOM,

Hope all is well!

From my understanding Isle of Man is not a restricted territory and you are allowed to play on Twin.com

Have a good one!

Kasper,
Casino Manager
Twin

 

[Timo0510]

Hey Hey,

2 Weeks ago,i sign up on Twin Casino.After a quick visit and Deposit nothing spectacular happens.Today,i had Time for a second try.And it runs good

What can i say about twin Casino

+ Easy to navigate (1 click to find what u need )
+ Quick response on Email / Live Chat (Email 10 Minutes / Live Chat instant ) German & English
+ A lot of good Games / Search by Provider ! (Important)
+ Fast verify for Documents ( 2 hours )
+ Fast Payout ( Around 30 min for Email that my Withdrawal is on the way)
+ Daily another Bonus offer ( Maybe Christmas )

- During my Session today a lot of Crashes / Errors / Game not available
- No Casino for small pockets
- Setup for Language ( After every login its on English again.I prefer German )

I am happy to Sing up and try the Casino.I dont remember when i had so many Bonus / Freespins with 1 Deposit !.Played with some breaks around 6h Today !.A little bit annoying is the problem with the Errors.If u get a Slot and it runs good,after 50-100 Spins Error.On Falcon Huntress i get the Bonus and couldnt Start the Feature.Nothing lost,after a refresh,the spins restored and ready to play.
Bevor i start play,i send my Documents to Twin.Had some Issues (my fold) with the Documents.Clearly fixed with Live Support between my Safari there
My Documents are approved and 30 Minutes later,i got my Email for a successful Withdrawal

The Bonus on the Casino with a min Deposit of €50 is not small.But if u read the Terms before,u know that and will be fine.Nothing for small pockets.But still OK.Another happy moment.I reach some levels on the Loyalty Programm.Get a 50 cent spin on Gem Rock and went up to 300€+ in few Minutes again

Thats all for now.Have a nice Weekend everyone !

 

[lockinlove]

A different bonus I have never seen before. Strange!

 

[Timo0510]

I take yesterday the offer with 20 Daily spins on Ivan and the Immortal King

All day Error Message.The Bonus is not available.Anyone else got the same?

 

[bonustreak]

Welcome Twin!!

 

[casdegen]

I take yesterday the offer with 20 Daily spins on Ivan and the Immortal King

All day Error Message.The Bonus is not available.Anyone else got the same?

same here

 

[Timo0510]

same here

No Problem.Support fixed it today and refund it.Great great

 

[Twin]

Hey Hey,

2 Weeks ago,i sign up on Twin Casino.After a quick visit and Deposit nothing spectacular happens.Today,i had Time for a second try.And it runs good

What can i say about twin Casino

+ Easy to navigate (1 click to find what u need )
+ Quick response on Email / Live Chat (Email 10 Minutes / Live Chat instant ) German & English
+ A lot of good Games / Search by Provider ! (Important)
+ Fast verify for Documents ( 2 hours )
+ Fast Payout ( Around 30 min for Email that my Withdrawal is on the way)
+ Daily another Bonus offer ( Maybe Christmas )

- During my Session today a lot of Crashes / Errors / Game not available
- No Casino for small pockets
- Setup for Language ( After every login its on English again.I prefer German )

I am happy to Sing up and try the Casino.I dont remember when i had so many Bonus / Freespins with 1 Deposit !.Played with some breaks around 6h Today !.A little bit annoying is the problem with the Errors.If u get a Slot and it runs good,after 50-100 Spins Error.On Falcon Huntress i get the Bonus and couldnt Start the Feature.Nothing lost,after a refresh,the spins restored and ready to play.
Bevor i start play,i send my Documents to Twin.Had some Issues (my fold) with the Documents.Clearly fixed with Live Support between my Safari there
My Documents are approved and 30 Minutes later,i got my Email for a successful Withdrawal

The Bonus on the Casino with a min Deposit of €50 is not small.But if u read the Terms before,u know that and will be fine.Nothing for small pockets.But still OK.Another happy moment.I reach some levels on the Loyalty Programm.Get a 50 cent spin on Gem Rock and went up to 300€+ in few Minutes again

Thats all for now.Have a nice Weekend everyone !

Hi Timo0510!

Thank you for your extensive review of our casino! That's gold for us right there

Glad to hear you've also had a great run on our site! - Gem Rocks is a quite hard game to have a good hit on! Well done!

Rest assured that your feedback has been noted and you will see some positive changes hopefully soon

I wish you a happy new year!

Kasper,
Casino Manager
Twin