Trada moving to Aspire Global platform from 20th November

[Nicola]

Sharing another platform doesn't necessarily remove autonomy over payment systems and Trada's bespoke terms.
That may be the case in a takeover, but not moving platforms as the two don't have to be mutually exclusive.

The factor in play here will be efficiency savings due to the high cost of UK operations and the chance to offer a more comprehensive range of games with shared costs, rather than stagnating into an eventual closure or at least revoking their UK license.

A quick read of their new terms and conditions, bonus terms etc show they are taking exactly the same route as every other AG site.

If Conor can confirm on this thread that they will not have a 24-48 hour pending period on withdrawals and introduce new wagering with 50% playthrough on popular games) then I won't be so negative

One thing is for sure, Trada have a 9.8 rating on Casinomeister and Best Casino 2018 award. They will be long forgotten this time next year!

 

[Jono777]

Well it's easier to predict doom than success, but myself, I hope it works for them and the integrity of their product is maintained. Give it a chance!

Of course everyone on here wishes Trada well, they are respected, loved, trusted, fantastic reps etc etc and as you say far easier to become negative than positive.

Point being made though is that there (or at least I have never seen it) is little positivity about Aspire at all

If all Trada will be doing is using their platform fair enough, great but it won't be that simple Aspire have have crappy terms, removed top games to avoid risk to their casinos, crazy OTT wagering on bonuses to name a small handful of their minuses.

Another point is that I would not be rattling on so much about any old 'XYZ' casino, It is because I have time for Trada and have remembered some great times there, Happily sit here in a years time with egg on my face as I really do not want to see Trada go downhill, even slightly!

 

[steveh35]

Why don't people wait and see 2 pages now of what if and doom and gloom.

 

[dunover]

A quick read of their new terms and conditions, bonus terms etc show they are taking exactly the same route as every other AG site.

If Conor can confirm on this thread that they will not have a 24-48 hour pending period on withdrawals and introduce new wagering with 50% playthrough on popular games) then I won't be so negative

One thing is for sure, Trada have a 9.8 rating on Casinomeister and Best Casino 2018 award. They will be long forgotten this time next year!

Well, agreeing with you and Colin to some extent that IF they become a straight clone of Next or Wildslots then of course you would expect their rating here to be the same as those other Aspire Global sites. Remember that the survival of the Trada name and casino is the pressing issue and it will be the state of the market that's instigated the move. I doubt that losing their joint-top CM rating (potentially) is an event their great team would be happy about but if it's a choice of Aspire way or the highway...….

 

[Slottery]

Probably very good as a business decision and give Trada chance to make more under the bottom line which why most of the companies exist. Just like some others, bit sceptical what this actually is for user experience, hope everything goes well and we are proven wrong.

Even if some CM members would leave because of this change, it's not that huge thing if you can make more money out from players (reduced costs in operations with new platform and maybe something which have been done manually can be automated etc....), even though best casino of the year at CM looks great in bottom of your site (not sure if they have it, haven't visit for while as no deposits allowed from here), it don't bring you millions.

Decision and deal is made, we can give our opinions to Conor but that doesn't change things anymore. Honestly hope that Trada is not taking place in that long queue of "Once great casinos, now....", being great and offer great user experience cost more than something opposite what your competitors are doing, hope Trada team find a way to somehow only use platform without these horrible T&C:s, cashout times etc... Don't know any so far who would

 

[Jono777]

Why don't people wait and see 2 pages now of what if and doom and gloom.

That would be AG's reputation, well known and experienced by time served members

 

[Jono777]

Well, agreeing with you and Colin to some extent that IF they become a straight clone of Next or Wildslots then of course you would expect their rating here to be the same as those other Aspire Global sites. Remember that the survival of the Trada name and casino is the pressing issue and it will be the state of the market that's instigated the move. I doubt that losing their joint-top CM rating (potentially) is an event their great team would be happy about but if it's a choice of Aspire way or the highway...….

Fair point but if 'survival' moving forward is the key issue, then surely there are far betters choices available to Trada than AG?

 

[dunover]

Fair point but if 'survival' moving forward is the key issue, then surely there are far betters choices available to Trada than AG?

The business reasons for doing this we can only speculate on.

 

[colinsunderland]

The business reasons for doing this we can only speculate on.

I think we can agree it isn't for the business to fail or make less money though

 

[dunover]

I think we can agree it isn't for the business to fail or make less money though

I'd say it's so they can make some money rather than more...

 

[Jono777]

The business reasons for doing this we can only speculate on.

Speculation aside, the move in general I meant, better options surely?

 

[dunover]

Speculation aside, the move in general I meant, better options surely?

Again, we don't know the exact financial circumstances and which platforms were prudent for Trada, or could accommodate the right deal.

 

[colinsunderland]

I'd say it's so they can make some money rather than more...

Possibly, but not less
Thing is, and not meaning Trada here, as we don't know what will happen (even if we can make educated guesses!) us on here are rare in that we know what RTP is, we know other casinos process cashouts in minutes etc, but, no matter what some said in the other recent thread, most people don't know what RTP is, and are used to slow withdrawals. They login to Coral or Ladbrokes, play 50 x 10p spins on Book of Dead at 96% RTP and lose it in 15 minutes, then login to an Aspire site do the same but at @ 91% RTP and lose it in 13 minutes. It's no different to them, they have lost their money.
They might play on PaddyPower or BetVictor withdraw on a Thursday by debit card, get it in the bank next Tuesday, with Aspire it might be the Wednesday.
A bigger choice of games and a larger presence being part of a large group, in theory is a good move for them. If all the players on here stopped playing, it would hardly make a difference to them, as there are millions more out there to take our places

 

[brianmon]

Why is it necessarily going to be cheaper to operate from the AG platform than the one they're on?
They may have more games, and a lower RTP on many games. So they might be hoping to make more money.
But that doesn't mean their operating costs are going to be lower

 

[Supababe]

Why is it necessarily going to be cheaper to operate from the AG platform than the one they're on?
They may have more games, and a lower RTP on many games. So they might be hoping to make more money.
But that doesn't mean their operating costs are going to be lower

I assume that the savings will come from automated systems reducing manpower.... eg in the email it says about extending live chat . I guess that it is to be offered with the awful AG lot. No more lovely chats with the wonderful Cleo and co.

The mention of vip tiers also indicates it is more than just them just switching to using their platform.

Oh Trada!
When something isn’t broken, why try to tix it.
You stood apart because you weren’t simply a clone of a thousand other casinos. You were unique and offered the personal touch.
Today is a sad sad day.

 

[steveh35]

I assume that the savings will come from automated systems reducing manpower.... eg in the email it says about extending live chat . I guess that it is to be offered with the awful AG lot. No more lovely chats with the wonderful Cleo and co.

The mention of vip tiers also indicates it is more than just them just switching to using their platform.

Oh Trada!
When something isn’t broken, why try to tix it.
You stood apart because you weren’t simply a clone of a thousand other casinos. You were unique and offered the personal touch.
Today is a sad sad day.

Because it is broken if they are not making any money

 

[mina1929]

I assume that the savings will come from automated systems reducing manpower.... eg in the email it says about extending live chat . I guess that it is to be offered with the awful AG lot. No more lovely chats with the wonderful Cleo and co.

The mention of vip tiers also indicates it is more than just them just switching to using their platform.

Oh Trada!
When something isn’t broken, why try to tix it.
You stood apart because you weren’t simply a clone of a thousand other casinos. You were unique and offered the personal touch.
Today is a sad sad day.

I don't play at Trada but have been keeping up with this casino and always wished I could play there so its sad when these changes could badly affect players and casino

 

[irish-ranger]

I'd say it's so they can make some money rather than more...

Twice in the last week we have had posts from players having problems getting payments to wallets both were told by CS that they didn’t have cash in their wallets to pay out and were waiting on top ups.
Conor popped up on the first thread and stated CS were wrong and should not have said that which was fair enough until it happened again at the weekend punter being told the same thing.
Doesn’t take the brains of an archbishop to work out that something is amiss

 

[Slottery]

Twice in the last week we have had posts from players having problems getting payments to wallets both were told by CS that they didn’t have cash in their wallets to pay out and were waiting on top ups.
Conor popped up on the first thread and stated CS were wrong and should not have said that which was fair enough until it happened again at the weekend punter being told the same thing.
Doesn’t take the brains of an archbishop to work out that something is amiss

That's something can happen for operators without meaning that there are any big issues, especially during weekend when responsible person might not be working. Having all currencies topped up with all payment methods mostly is kind of estimated what should be enough but some players win big, there can temporarily be no fees topped up.
That's something what CS shouldn't tell to player as it sounds exactly how it sounds, but hard to believe that there are many casinos who have unlimited funds topped up with all currencies to their withdrawal "wallets" with all methods. Usually person who is topping them is not just payment worker who work on weekend but some in management who then take care of these on Monday.

No idea about Trada but that's something what happen quite many times for other very well known casinos which can especially weekends reason why withdrawal is taking long to process.

 

[bruinsdude]

Has anyone, for 1 second considered that maybe a quality Casino like Trada may be the one to pull the Aspire group out of the muck, and not the other way around with Aspire bringing Trada down? Maybe this is the start of something really really good..... naysayers give Trada a chance here. They will likely be presented with various RTP options, and I would be amazed and shocked if they chose to go the penny pinching way.....Trada has always been so customer-centric. I for one am putting a bit of faith behind Trada's decision here. More games, more options, and the only real knock I can see is not dealing with Ian, Cleo, Jack and company exclusively on Live Chat anymore.....other than that I am willing to wait and give this situation a fair chance to unroll.

 

[Nate]

Has anyone, for 1 second considered that maybe a quality Casino like Trada may be the one to pull the Aspire group out of the muck, and not the other way around with Aspire bringing Trada down? Maybe this is the start of something really really good..... naysayers give Trada a chance here. They will likely be presented with various RTP options, and I would be amazed and shocked if they chose to go the penny pinching way.....Trada has always been so customer-centric. I for one am putting a bit of faith behind Trada's decision here. More games, more options, and the only real knock I can see is not dealing with Ian, Cleo, Jack and company exclusively on Live Chat anymore.....other than that I am willing to wait and give this situation a fair chance to unroll.

It's more a package deal. You get the support, games off the platform (which are already lowered RTP versions), payment processing and everything else that comes with operating on the said platform.

I stand to be corrected but I doubt they run different RTPs per site... it's a central setting.

I love Trada and their team... some of the best people in the industry along with L&L.

I would love to see them confirm that they will do their own support, payments and request their own RTPs... sadly, I fear that may not be the case.

Nate

 

[brianmon]

Has anyone, for 1 second considered that maybe a quality Casino like Trada may be the one to pull the Aspire group out of the muck, and not the other way around with Aspire bringing Trada down? Maybe this is the start of something really really good..... naysayers give Trada a chance here. They will likely be presented with various RTP options, and I would be amazed and shocked if they chose to go the penny pinching way.....Trada has always been so customer-centric. I for one am putting a bit of faith behind Trada's decision here. More games, more options, and the only real knock I can see is not dealing with Ian, Cleo, Jack and company exclusively on Live Chat anymore.....other than that I am willing to wait and give this situation a fair chance to unroll.

Considering Aspire have around 60 sites, all of which, as far as i'm aware, only offer the same lower RTP (on the games which are variable), Trada probably won't have the option.
And i doubt any casino would be good enough "to pull the Aspire group out of the muck "

 

[colinsunderland]

Has anyone, for 1 second considered that maybe a quality Casino like Trada may be the one to pull the Aspire group out of the muck, and not the other way around with Aspire bringing Trada down? Maybe this is the start of something really really good..... naysayers give Trada a chance here. They will likely be presented with various RTP options, and I would be amazed and shocked if they chose to go the penny pinching way.....Trada has always been so customer-centric. I for one am putting a bit of faith behind Trada's decision here. More games, more options, and the only real knock I can see is not dealing with Ian, Cleo, Jack and company exclusively on Live Chat anymore.....other than that I am willing to wait and give this situation a fair chance to unroll.

You think one small casino will change the way the whole group works?
History has shown with other casinos they all tow the aspire line. Trada are going to be using the standard Aspire T&C's, with the lack of input from either rep so far, then it's obvious what people are going to think. Most the things mentioned already in the thread must already be known to Trada, or at least some of it, so why no comment on anything yet? I hope its because they have gone to Aspire and said they want to arrange to have payments in an hour, higher RTP games than the platform currently uses etc, but I doubt it

 

[brianleeporter]

Think I agree with most when everyone says massive mistake.

 

[steveh35]

For goodness sake give it a chance and then moan if it doesn't work.