I am truly impressed by Conor and the team at TradaCasino. Seriously, I really am!
I had a few drinks last night and early hours of this morning tried my luck with a few slots. I had a modest/small deposit limit, but somehow I was able to deposit loads more than this limit. My own foolish mistake and I am 100% guilty of not controlling my behaviour on this after a few drinks.
I wake up earlier today and with a sore head realise what I had done and feared looking at my account. However, I sent a quick message to Conor highlighting the potential issue with deposit limits and within minutes he had contacted their tech team and they had refunded my deposits which were over my deposit limit since there was no cooling off period or suchlike with any increase.
Completely unexpected and a remarkable gesture. Seriously, I am dumbstruck and full of gratitude for them. It was my lack of responsibility which highlighted a potential issue with their system, but what a superb and prompt response from their support team.
Why are they only 9.8 out of 10?!?!?!?
Serious thumbs up to them and what a truly player orientated casino.
And yes, I was a dickhead last night. One reason I seldom drink!
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I had a few drinks last night and early hours of this morning tried my luck with a few slots. I had a modest/small deposit limit, but somehow I was able to deposit loads more than this limit. My own foolish mistake and I am 100% guilty of not controlling my behaviour on this after a few drinks.
I wake up earlier today and with a sore head realise what I had done and feared looking at my account. However, I sent a quick message to Conor highlighting the potential issue with deposit limits and within minutes he had contacted their tech team and they had refunded my deposits which were over my deposit limit since there was no cooling off period or suchlike with any increase.
Completely unexpected and a remarkable gesture. Seriously, I am dumbstruck and full of gratitude for them. It was my lack of responsibility which highlighted a potential issue with their system, but what a superb and prompt response from their support team.
Why are they only 9.8 out of 10?!?!?!?
Serious thumbs up to them and what a truly player orientated casino.
And yes, I was a dickhead last night. One reason I seldom drink!
See Related Threads:
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