Hi All!
Thanks for the feedback and commentary, it's good to see things from the players perspective here. It really helps us when it comes to creating future offers
I want to give you an insight into our thinking behind this term, so let's use the current Motorhead offer as an example.
Deposit £70 | Get 150 spins on Motorhead
- A deposit of £70 will get you 150 free spins on Motorhead. These spins are valued at £0.20 per spin, giving a total value of £30.
- Lets say you play your free spins first, you will theoretically win 96.98% of the value of those spins back, which is £29.09.
- At this point, you have a balance of £70 (initial deposit) & £29.09 (free spins winnings) = £99.09.
- The free spins winnings have a wagering requirement of 35x, meaning you must now wager £1018.15 in order to make a withdrawal.
- With your balance of £99.09, and a wagering requirement of £1018.15, you now must wager your total balance approx 10.2x.
This would be the equivalent of just under 41.5% deposit bonus, with a wagering requirement of 10.2x your balance (in comparison to our 50% deposit match offers, which are 25x deposit & bonus). As always, I am happy to discuss certain terms and thrash out the reasoning behind both sides of the argument. It's good for all of us to have an open discussion on it.
We
could remove the term, and allow players to withdraw their balance (after wagering it 1x) and then use their free spins afterwards. However in this case we would have to reduce the amount of spins offered per deposit, and look at something more along the lines of
70 spins for £70, as opposed to
150 spins for £70. Which would you prefer as a player? As I'm absolutely open to changing it if players are more in favour of smaller amounts of spins with less stringent terms. Feedback to date is that the majority of our players prefer having this term in place, as it means we can offer more spins for their deposit. However I do recognise that this is not the case for everyone, and I would be happy to cater for both preferences in the future.
Personally I think that the offer as it stands is fair, as it gives players extra play-time as well as a reasonable chance of making a cash-out, but I am more than happy to continue the discussion and I'm open to changing my point of view here.
Bonus Types
I also see there's a bit of confusion in regard to how we operate our bonuses (feed-in, instant etc.) so hopefully I can clarify things a bit:
Deposit Bonus:
These are generally offered in 100%/75%/50% amounts and are
instant deposit bonuses. They carry a wagering requirement of 25x D&B (we generally run these on Monday & Tuesday).
Cashback Bonus:
This is what @Dunover was referring to. Players can claim cashback on every deposit made at TradaCasino by using the code CB25. Cashback is essentially a feed-in bonus, and is released in increments of £2. For every £70 wagered on slots, £2 is dropped into your cash balance. There are no wagering requirements associated with cashback and players can withdraw at any time. These cash drops continue until the player has received 25% of their deposited amount back.
Free Spins Bonus:
This is what is being discussed in this thread. Players can make a deposit and claim free spins by using the relevant code, however a withdrawal will not be permitted unless the wagering requirements on free spins winnings are met.
I hope this covers everything for you, and thank you to Jjezebel for starting the discussion as it's been really interesting to hear different points of view,
Rachel.
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