Trada bit OTT?

jjezebel37

Dormant account
Joined
Nov 20, 2011
Location
Belfast (Northern Ireland)
Logged on to Trada today and saw they had a promo for 60 spins on Motorhead for deposit of £30.

Played around for a while and withdrew £85.

I then played the spins (I always play the spins last).

I then received this email...

Hi Georgina,


You asked to withdraw from TradaCasino before playing and redeeming your free spins winnings.


I have cancelled your withdrawal and applied the remaining wagering of £560 to your account, you can withdraw again once this wagering is met.


Thanks,

James.

Thought it was a bit harsh?
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Wow, Bit of a surprising read for this casino, Pretty well run and fair (as it says on their tin) outfit IMO.

Usually (more so if they see a deposit history) most casinos would let this go, do you go there often ? :p

Another alternative would be to ask if you can forfeit the 60FS?

Rachel their rep is very helpful and fair, I'd give her a PM

https://www.casinomeister.com/forums/members/

Edit: Scrap the bit about forfeiting spins, just re-read your post, give Rachel a shout :D
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Nothing a quick pm can't sort out as Jon said.

Still, to the uninitiated that would mean losing what they thought was a withdrawal :axeman:

In the industry that's known as 'a bit cheeky' :eek:
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
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Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Logged on to Trada today and saw they had a promo for 60 spins on Motorhead for deposit of £30.

Played around for a while and withdrew £85.

I then played the spins (I always play the spins last).

I then received this email...

Hi Georgina,


You asked to withdraw from TradaCasino before playing and redeeming your free spins winnings.


I have cancelled your withdrawal and applied the remaining wagering of £560 to your account, you can withdraw again once this wagering is met.


Thanks,

James.

Thought it was a bit harsh?

Yes, I always do the same as you - play normally and leave the irritating free spins until later as a separate entity. In this case Trada considered them part of your deposit which is unfortunate. Considering their feed-in bonuses have no WR I would have assumed the same for the FS.
 

SpinUk

Meister Member
PABnonaccred
MM
Joined
Oct 10, 2012
Location
London
They dont let you withdraw anything until the free spins are played then they add the resultant wagering to be paid before the withdrawal. Its on the bonus terms - most casinos like redbet just ensure that you play your deposit at least once or some five times. I dont deposit as much as I used to there for that reason
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
I was thinking this too.

I played my deposit for about an hour before I withdrew...never had this problem before..

Strange!!

I managed to clear wager but I'm not really happy.

Could be a change in policy to tighten up on such things. Check the terms to see whether it says anything about having to play the free spins before withdrawing the deposit (even after playing), or having the free spins forfeit if they remain unplayed when a withdrawal for the triggering deposit has been made.

The fact that you played them right away meant they could not deal with this by cancelling the free spins, although they could have offered you the choice of being paid and the winnings from the free spins removed, or keeping the free spin winnings but having to complete the WR on them before being able to withdraw the £85.
 

SpinUk

Meister Member
PABnonaccred
MM
Joined
Oct 10, 2012
Location
London
Yes, I always do the same as you - play normally and leave the irritating free spins until later as a separate entity. In this case Trada considered them part of your deposit which is unfortunate. Considering their feed-in bonuses have no WR I would have assumed the same for the FS.

Can you elaborate a bit here, I thought all their bonuses had wagering
 

SpinUk

Meister Member
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MM
Joined
Oct 10, 2012
Location
London
I got stung there for the same reason. If you fancy a quick wager with a small bonus then fine, but just be sure that you are affectively taking a 25% to 30% bonus depending on the value of the spins and how lucky you are, with the associated wagering. If your happy with that, fine. Of course if you are unlucky you can jeopardise a deposit with wagering for only a tenners worth of bonus
 

jjezebel37

Dormant account
Joined
Nov 20, 2011
Location
Belfast (Northern Ireland)
I got stung there for the same reason. If you fancy a quick wager with a small bonus then fine, but just be sure that you are affectively taking a 25% to 30% bonus depending on the value of the spins and how lucky you are, with the associated wagering. If your happy with that, fine. Of course if you are unlucky you can jeapordise a deposit with wagering for only a tenners worth of bonus

I would deposit a lot at Casumo when they have the free spins offers as I mainly so straight deposits.

Never had a problem there.
 

spintee

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Mar 21, 2012
Location
Northants
I love a bonus, But no matter how broke I am I always use the spins first, Reason being I just cannot handle the migrains wondering are they going to stiff me, So I take it they added the wager on the free spins winnings,

There is a few things wrong with this, I wonder if they calculated the spins you made after you deposited? I mean from the play you done could of more than likely cleared the bonus, But its all relevent now as you beat the wage,

But rules do state have to use spins before a withdraw,

I have seen recently a few sites saying you have to use the spins before a withdraw, Remember the butlers rep, Didnt take to kindly when this was mentioned :) about using spins after,

Alot or all of RTG sites have done this for a long time, As if the wager was not high enough in any case they make you play the spins first, Other games will not open :eek:

Casumo Rep have stated that they do not mind you doing this there, Infact you can build up rewards and use at your own pleasure, They also last a good month or so as well, Not the Sundays mega spins
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
When I used to play there, the bonus would not be front-loaded but fed-in in £2 instalments as cash, no wagering. May have changed then?

You sure you're not thinking of Video Slots mate?

AFAIK Trada bonuses have always credited before you make a single spin, never 100% sure on anything these days though :oops:

@OP did you PM Rachel?
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
When I used to play there, the bonus would not be front-loaded but fed-in in £2 instalments as cash, no wagering. May have changed then?

You sure you're not thinking of Video Slots mate?

AFAIK Trada bonuses have always credited before you make a single spin, never 100% sure on anything these days though :oops:

@OP did you PM Rachel?

Dunover refers to their CashBack Bonus. For every xxx amount wagered (can't remember the exact amount), they credit you $2 cash, no wagering attached.

All other bonuses at Trada come with xxx WR, no exception. And they were the first i saw to say that FS have to be played straight after depositing.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Those terms are open to some interpretation. It says the spins must be redeemed and the winnings from them wagered 35x before withdrawal, but it does not stipulate specifically that the spins must be redeemed before the deposit is played, so one could argue that ignoring the spins means that the winnings from them are zero at the time the deposit is played, so the standard deposit 1x WR would apply until such time as the spins are redeemed.

Earlier, the term "redeemed" is used in a way that makes it refer to entering the code at the time of deposit rather than asking CS to add the spins later, not playing (redeeming) the spins themselves as your first act of the playing session.
 
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