Titancasino scam

krjukovsv

Dormant account
Joined
Mar 6, 2014
Location
Ireland
Hello

My username in titancasino is krjukovsv

I deposited inDecember 2013 50eur in titanbetcasino and get auto bonus(I cant reject it)I played KinkKong game and won 1400 eur also fullfilled their bonus conditions.Week ago I played again KingKong game and won 1500 eur more.So I had 2900 eur on my titancasino account and I requested withdrawl for 1500 eur.
After couple days I get email


As part of our verification and security process, may we request you to send us the following:
1. A photo of you holding your valid ID (Passport or Driver's License) that shows your photo, name, signature and expiration date.
2. A photo of you holding your proof of address (utility bill or bank statement that shows your name, address, company logo) issued within the last three months


I sent all rquested documents and after 3 days get email


Dear Valerijs,

Thank you for choosing Titan Casino.

The documents you have sent were verified in accordance with our security procedures and your account has been updated accordingly.
Please be advised that you will not be asked to send these documents again. However, you may be requested to sign a deposit declaration form on subsequent credit card deposits for account verification purposes or prior to any withdrawal requests.
Thank you once again for your cooperation in this matter.
Titan Casino Finance Team

Im waiting 3 days but dont get any withdrawl.After I login in my titancasino account and there is only my deposit 50 eur !!!!!
Titanbet deleted all my winning !!!
It is absolutely fraud !!!


on my first email- where is my winning I get this email

Dear Valerijs,
This is Aya from the Titan Casino Support Team.
We checked your account and your withdrawal amounting to €2,824 has been removed as per Management's decision.
Upon checking your game play, and we regret to tell you that you were unable to comply with the Bonus Terms and Conditions:
You do not have permission to view link Log in or register now.

"Bets placed on any games that misuse the betting system will not be calculated towards the playing prerequisites. We reserve the right to withhold any amount in excess of the player’s original deposit from a player's withdrawal if the player placed single bets equal to or greater to €15 before the wagering requirements for the bonus have been met."
Should you have any questions or concerns, please do not hesitate to contact the Titan Casino Support Team. We are available 24 Hours a day, 7 days a week.
Don’t forget to play our progressive jackpots and take home a massive win.
With best regards,
Titan Casino

now Im asking -please send me screenshot where I overstep your bonus terms and conditions and get following email


Dear Valerijs,

This is George from the Titan Casino Support Team.

As previously advised, your withdrawal request has been declined as you were unable to comply with the Bonus Terms and Conditions:

9.8 We will have the right to withhold or otherwise decline or reverse any pay-out or Winning amount or amend any policy in the event that we suspect you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) any casino promotion; or (iii) specific policy or rules determined in respect of an existing game or a new game. It is clarified that we may determine that such an abuse has taken place also if your activity in our Online Casino, by itself, is not abusive, but your activities in other online casinos in addition to our Online Casino, taken as a whole, constitute such abuse of our promotions, policies, any casino bonus, or rules.

For more information regarding this you may visit our website or follow this link below.
You do not have permission to view link Log in or register now.


Thank you for your understanding.

This company is absolutely scamers!!!! Can you help ??
 
Hello

My username in titancasino is krjukovsv

I deposited inDecember 2013 50eur in titanbetcasino and get auto bonus(I cant reject it)I played KinkKong game and won 1400 eur also fullfilled their bonus conditions.Week ago I played again KingKong game and won 1500 eur more.So I had 2900 eur on my titancasino account and I requested withdrawl for 1500 eur.
After couple days I get email


As part of our verification and security process, may we request you to send us the following:
1. A photo of you holding your valid ID (Passport or Driver's License) that shows your photo, name, signature and expiration date.
2. A photo of you holding your proof of address (utility bill or bank statement that shows your name, address, company logo) issued within the last three months


I sent all rquested documents and after 3 days get email


Dear Valerijs,

Thank you for choosing Titan Casino.

The documents you have sent were verified in accordance with our security procedures and your account has been updated accordingly.
Please be advised that you will not be asked to send these documents again. However, you may be requested to sign a deposit declaration form on subsequent credit card deposits for account verification purposes or prior to any withdrawal requests.
Thank you once again for your cooperation in this matter.
Titan Casino Finance Team

Im waiting 3 days but dont get any withdrawl.After I login in my titancasino account and there is only my deposit 50 eur !!!!!
Titanbet deleted all my winning !!!
It is absolutely fraud !!!


on my first email- where is my winning I get this email

Dear Valerijs,
This is Aya from the Titan Casino Support Team.
We checked your account and your withdrawal amounting to €2,824 has been removed as per Management's decision.
Upon checking your game play, and we regret to tell you that you were unable to comply with the Bonus Terms and Conditions:
You do not have permission to view link Log in or register now.

"Bets placed on any games that misuse the betting system will not be calculated towards the playing prerequisites. We reserve the right to withhold any amount in excess of the player’s original deposit from a player's withdrawal if the player placed single bets equal to or greater to €15 before the wagering requirements for the bonus have been met."
Should you have any questions or concerns, please do not hesitate to contact the Titan Casino Support Team. We are available 24 Hours a day, 7 days a week.
Don’t forget to play our progressive jackpots and take home a massive win.
With best regards,
Titan Casino

now Im asking -please send me screenshot where I overstep your bonus terms and conditions and get following email


Dear Valerijs,

This is George from the Titan Casino Support Team.

As previously advised, your withdrawal request has been declined as you were unable to comply with the Bonus Terms and Conditions:

9.8 We will have the right to withhold or otherwise decline or reverse any pay-out or Winning amount or amend any policy in the event that we suspect you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) any casino promotion; or (iii) specific policy or rules determined in respect of an existing game or a new game. It is clarified that we may determine that such an abuse has taken place also if your activity in our Online Casino, by itself, is not abusive, but your activities in other online casinos in addition to our Online Casino, taken as a whole, constitute such abuse of our promotions, policies, any casino bonus, or rules.

For more information regarding this you may visit our website or follow this link below.
You do not have permission to view link Log in or register now.


Thank you for your understanding.

This company is absolutely scamers!!!! Can you help ??

This is a not-recommended casino and we have other threads on here whereby any pre-scripted excuse is used to not pay winners. This applies to the NDB too as well as depositing players. Beware there are also several other casinos in this group. https://www.casinomeister.com/rogue-casinos/
You must however assure yourself and CM that you didn't go over the $15 stake at any time until the wagering requirement was cleared. If not, then justifying not paying you by using your play at other sites NOT in their group is plain wrong. As they probably wouldn't know about your play at sites other than their own group, I think they are saying in a roundabout way that you are an 'advantage player' which if you played slots is nonsense especially if King Kong.

These terms STINK but they are there and will be heavily relied upon by casinos who habitually avoid paying people.

So, is there nothing more to this? You simply deposited, took a bonus, played within the stake limits during wagering requirement and satisfactorily verified your documents yes? If so then try the PAB process, but be warned, ANY facts detrimental to yourself that you have missed here will be exposed, so please make sure you tell the WHOLE story.
 
This is a not-recommended casino and we have other threads on here whereby any pre-scripted excuse is used to not pay winners. This applies to the NDB too as well as depositing players. Beware there are also several other casinos in this group.

wich is other casinos from this group?
 
DID YOU BET EQUAL TO OR MORE THAN 15 $ IN ONE SPIN/BET AT ANY POINT ?

I dont now how much I bet on December because titancasino didnt provide me screenshot with this bets.But I know I deposited 50 eur on 20.12.13
and won 1171 eur and met rollover.And now in 1 March I won more than 1800 eur with bets for 10 eur each and I have screenshots with this bets.
On last email titancasino dont speak about bets equal or more than 15 eur....

Dear Valerijs,

This is George from the Titan Casino Support Team.

As previously advised, your withdrawal request has been declined as you were unable to comply with the Bonus Terms and Conditions:

9.8 We will have the right to withhold or otherwise decline or reverse any pay-out or Winning amount or amend any policy in the event that we suspect you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) any casino promotion; or (iii) specific policy or rules determined in respect of an existing game or a new game. It is clarified that we may determine that such an abuse has taken place also if your activity in our Online Casino, by itself, is not abusive, but your activities in other online casinos in addition to our Online Casino, taken as a whole, constitute such abuse of our promotions, policies, any casino bonus, or rules.
 

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