Hello
My username in titancasino is krjukovsv
I deposited inDecember 2013 50eur in titanbetcasino and get auto bonus(I cant reject it)I played KinkKong game and won 1400 eur also fullfilled their bonus conditions.Week ago I played again KingKong game and won 1500 eur more.So I had 2900 eur on my titancasino account and I requested withdrawl for 1500 eur.
After couple days I get email
As part of our verification and security process, may we request you to send us the following:
1. A photo of you holding your valid ID (Passport or Driver's License) that shows your photo, name, signature and expiration date.
2. A photo of you holding your proof of address (utility bill or bank statement that shows your name, address, company logo) issued within the last three months
I sent all rquested documents and after 3 days get email
Dear Valerijs,
Thank you for choosing Titan Casino.
The documents you have sent were verified in accordance with our security procedures and your account has been updated accordingly.
Please be advised that you will not be asked to send these documents again. However, you may be requested to sign a deposit declaration form on subsequent credit card deposits for account verification purposes or prior to any withdrawal requests.
Thank you once again for your cooperation in this matter.
Titan Casino Finance Team
Im waiting 3 days but dont get any withdrawl.After I login in my titancasino account and there is only my deposit 50 eur !!!!!
Titanbet deleted all my winning !!!
It is absolutely fraud !!!
on my first email- where is my winning I get this email
Dear Valerijs,
This is Aya from the Titan Casino Support Team.
We checked your account and your withdrawal amounting to €2,824 has been removed as per Management's decision.
Upon checking your game play, and we regret to tell you that you were unable to comply with the Bonus Terms and Conditions:
"Bets placed on any games that misuse the betting system will not be calculated towards the playing prerequisites. We reserve the right to withhold any amount in excess of the player’s original deposit from a player's withdrawal if the player placed single bets equal to or greater to €15 before the wagering requirements for the bonus have been met."
Should you have any questions or concerns, please do not hesitate to contact the Titan Casino Support Team. We are available 24 Hours a day, 7 days a week.
Don’t forget to play our progressive jackpots and take home a massive win.
With best regards,
Titan Casino
now Im asking -please send me screenshot where I overstep your bonus terms and conditions and get following email
Dear Valerijs,
This is George from the Titan Casino Support Team.
As previously advised, your withdrawal request has been declined as you were unable to comply with the Bonus Terms and Conditions:
9.8 We will have the right to withhold or otherwise decline or reverse any pay-out or Winning amount or amend any policy in the event that we suspect you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) any casino promotion; or (iii) specific policy or rules determined in respect of an existing game or a new game. It is clarified that we may determine that such an abuse has taken place also if your activity in our Online Casino, by itself, is not abusive, but your activities in other online casinos in addition to our Online Casino, taken as a whole, constitute such abuse of our promotions, policies, any casino bonus, or rules.
For more information regarding this you may visit our website or follow this link below.
Thank you for your understanding.
This company is absolutely scamers!!!! Can you help ??
My username in titancasino is krjukovsv
I deposited inDecember 2013 50eur in titanbetcasino and get auto bonus(I cant reject it)I played KinkKong game and won 1400 eur also fullfilled their bonus conditions.Week ago I played again KingKong game and won 1500 eur more.So I had 2900 eur on my titancasino account and I requested withdrawl for 1500 eur.
After couple days I get email
As part of our verification and security process, may we request you to send us the following:
1. A photo of you holding your valid ID (Passport or Driver's License) that shows your photo, name, signature and expiration date.
2. A photo of you holding your proof of address (utility bill or bank statement that shows your name, address, company logo) issued within the last three months
I sent all rquested documents and after 3 days get email
Dear Valerijs,
Thank you for choosing Titan Casino.
The documents you have sent were verified in accordance with our security procedures and your account has been updated accordingly.
Please be advised that you will not be asked to send these documents again. However, you may be requested to sign a deposit declaration form on subsequent credit card deposits for account verification purposes or prior to any withdrawal requests.
Thank you once again for your cooperation in this matter.
Titan Casino Finance Team
Im waiting 3 days but dont get any withdrawl.After I login in my titancasino account and there is only my deposit 50 eur !!!!!
Titanbet deleted all my winning !!!
It is absolutely fraud !!!
on my first email- where is my winning I get this email
Dear Valerijs,
This is Aya from the Titan Casino Support Team.
We checked your account and your withdrawal amounting to €2,824 has been removed as per Management's decision.
Upon checking your game play, and we regret to tell you that you were unable to comply with the Bonus Terms and Conditions:
You do not have permission to view link
Log in or register now.
"Bets placed on any games that misuse the betting system will not be calculated towards the playing prerequisites. We reserve the right to withhold any amount in excess of the player’s original deposit from a player's withdrawal if the player placed single bets equal to or greater to €15 before the wagering requirements for the bonus have been met."
Should you have any questions or concerns, please do not hesitate to contact the Titan Casino Support Team. We are available 24 Hours a day, 7 days a week.
Don’t forget to play our progressive jackpots and take home a massive win.
With best regards,
Titan Casino
now Im asking -please send me screenshot where I overstep your bonus terms and conditions and get following email
Dear Valerijs,
This is George from the Titan Casino Support Team.
As previously advised, your withdrawal request has been declined as you were unable to comply with the Bonus Terms and Conditions:
9.8 We will have the right to withhold or otherwise decline or reverse any pay-out or Winning amount or amend any policy in the event that we suspect you are abusing or attempting to abuse any of the following: (i) bonuses; (ii) any casino promotion; or (iii) specific policy or rules determined in respect of an existing game or a new game. It is clarified that we may determine that such an abuse has taken place also if your activity in our Online Casino, by itself, is not abusive, but your activities in other online casinos in addition to our Online Casino, taken as a whole, constitute such abuse of our promotions, policies, any casino bonus, or rules.
For more information regarding this you may visit our website or follow this link below.
You do not have permission to view link
Log in or register now.
Thank you for your understanding.
This company is absolutely scamers!!!! Can you help ??