Tips Thrills Casino

[thebigs]

Good Luck

Hi Everyone
I will just give a quick introduction of myself, and then I will dive right into answering all your questions.

My Name is Erik and I am Thrills.com rep here at CM,
A little about my self is that Im Swedish, big fan of Jack and The Beanstalk, and have been working in gaming for the last 6-7 Years.
I signed up with thrills since I thought it was a very exciting project and that I have great experiences of working with the people behind it before. Ig you guys have any questions please feel free to contact me here in the forum or just send me a PM

Hi Erik, was not sure whether to try out your casino after reading mix messages but i thought i would deposit a small amount anyway and give it a try.
Well all i can say is personally i found my first visit very good.Live chat friendly and more importantly very fast not like others i have had experiences with,The site has the games i like to play and i had no problem speed wise.Had 1 issue with Immortal Rom when it kicked me out but was not a big issue for me.Games played very fair and though i did not win a fortune i did win enough for a couple of beers though i still have to play the WR,
As i say no complaints from me and good luck to you all with the casino.

 

[itsblitz]

Good support

I signed up on the first day (wed 11th)
I deposited £100, didn't receive bonus.. Carried on and played anyway.
After I'd blow it all in twin spin I checked the promo details to find that a bonus code was needed to claim the welcome offer..
Made a weak effort to live support (very friendly) pleading my ignorance, she got the promo team to credit the 100% match for the lost deposit, and the free spins (next day)
Very good of them.
I was able to find the responsible gaming setting right away, but they are not exactly jumping out at you tbh.
Games played fine, smooth..
Site design is good IMHO , very modern and keeping with current web design trend
Those big banners are "so hot right now".
The site hated the ipad though when I tested. Games wouldn't work, couldn't navigate etc.. Yuck..
Overall impression..very good, and with the talk of fast cash outs I might give them a second look

 

[Dagobert]

Really good follow up!

As the OP I think I should update as Thrills now have sent an apology mail
for letting me deposit after the request to close the account. They will reimburse
me for the two deposits.

I forgot to mention that documents where approved
within the hour and bank transfer was in my account THE NEXT DAY.
Fastere than what i am use to with envoy(worldpay)

I also think Erik does a great job answering here.

(Almost a little sad I decided to close the account)

May the luck be with all of you!

-D-

 

[rainmaker]

(Almost a little sad I decided to close the account)

Yes you should be in my opinion. Thrills is one of few very interesting new NetEnt casinos this year in my opinion (together with for example Guts of course and NextCasino).

It is nice that they gave you an apology but I think they were a bit too generous when they reimbursed some of your deposits. But good for you

 

[smokeeye]

50x Wagering requirement? Is this true?
50x Wagering Requirement is really excessive for a deposit bonus.
I know casinos that run no deposit bonuses with a 50x wagering requirement for obvious reasons so that people don't actually meet the requirements.
For a deposit bonus its a bit much especially for a new casino because people will just go deposit some place else where the wagering is decent.
You can surely find other NetEnt carrying casinos offering an average of 35 times and below.
If I were them, its the first thing I'd look into changing.

It's 50x bonus, which is rather generous. Most sites use to run with a 30-35x deposit+bonus. 50xb would equal to 25xb+d.

 

[Wild Reels]

the second bonus seems to be x60 bonus for me, but either way i dont think its too bad when alot of places do 30x b+d anyway, first deposit i missed the bonus code but got it manually added before i started playing, playtime was bit short but no complaints, second deposit is going much better though

the games in particular the mg games seem to run really well for me, as i dont tend to like the flash based mg slots and the inherent lag that creeps in after a prolonged session, but ive been playing bdba for long periods and its been great, will definitely get to test the withdrawal process later once ive finished the bonus wagering requirements, sitting on 1.1k right (from a £100 deposit) now thanks to good fortune in dead or alive, then IR then bdba

as for the feature on the right "thrilling moments" i really wish casinos would limit the amount of these wins, im not interested that fred won £5 on starburst, if they won £200 from a 10p or in general decent wins x100 then id be more interested in them, even better if it was x stake, so we can see who really had a good win, overall though looks like a solid casino will have to see how they can tempt us back after the initial bonuses as theres currently plenty of choice of great casinios.

 

[KasinoKing]

It's 50x bonus, which is rather generous. Most sites use to run with a 30-35x deposit+bonus. 50xb would equal to 25xb+d.

I disagree. Do you only play RTG or something?
At the majority of the Net Ent and MG casinos I list on my site the Welcome Bonus WRs are between Bonus ONLY x30 to x40 and they're cashable bonuses too - not Phantom or Sticky.
Even a handful of Rivals and Playtechs as low like that too, though the majority of them are higher, I have to admit.

For me, Bonus x50 at a NetEnt or MG based casino IS too high.
(Having said that - I did take the max SUB at Thrills, just to try them out. Wish I hadn't though cos I lost the whole bloody lot inside 60 minutes )

KK

 

[smokeeye]

I see that I may have spoken to soon, but having a quick look at some reputable sites;

BetAT - 60xb
Jetbull - 40xb+d
Bet365 - 30xb+d
Nordicbet - 35xb+d

..

And to add to the contrary I see that VeraJohn, ComeOn and Guts runs with about 30xb.

 

[onkel]

As Thrills is part of Everymatrix it has the same bugs as all their other operators, namely that (on top of all the lag and game crashing) when you have a winning spin it can be seen before the reels even stop. Have a look at the spin button and you'll notice it "turns green" quicker when you have a losing spin vs a winning spin - it really ruins the experience when you know of it.

This actually applies to Microgaming slots too, but it's much more noticeable on Netent slots.

 

[Tirilej]

As Thrills is part of Everymatrix it has the same bugs as all their other operators, namely that (on top of all the lag and game crashing) when you have a winning spin it can be seen before the reels even stop. Have a look at the spin button and you'll notice it "turns green" quicker when you have a losing spin vs a winning spin - it really ruins the experience when you know of it.

This actually applies to Microgaming slots too, but it's much more noticeable on Netent slots.

...and I will probably wish you to hell now for telling me. I didn't know
Thank you

 

[rainmaker]

At the majority of the Net Ent and MG casinos I list on my site the Welcome Bonus WRs are between Bonus ONLY x30 to x40 and they're cashable bonuses too - not Phantom or Sticky.

Yeah - but I don't think it is fair to only look at the WR.

For example Redbet's welcome bonus comes with a WR of 40 times the bonus amount, which is lower than Thrills' 50x bonus amount.

But Redbet also has some very strict and detailed bonus rules. You can for example not use the bonus on any of the table games or video poker, nor progressive games or games like Jackpot 6000, Mega Joker etc. They also have a €5 max bet rule.

I agree with smokeeye. There are many great casinos out there with similar WR as Thrills (or higher). Like Betsafe with d+b x 30. Nothing unusual with bonus x 50 in my opinion.

 

[Erik]

the second bonus seems to be x60 bonus for me, but either way i dont think its too bad when alot of places do 30x b+d anyway, first deposit i missed the bonus code but got it manually added before i started playing, playtime was bit short but no complaints, second deposit is going much better though

the games in particular the mg games seem to run really well for me, as i dont tend to like the flash based mg slots and the inherent lag that creeps in after a prolonged session, but ive been playing bdba for long periods and its been great, will definitely get to test the withdrawal process later once ive finished the bonus wagering requirements, sitting on 1.1k right (from a £100 deposit) now thanks to good fortune in dead or alive, then IR then bdba

as for the feature on the right "thrilling moments" i really wish casinos would limit the amount of these wins, im not interested that fred won £5 on starburst, if they won £200 from a 10p or in general decent wins x100 then id be more interested in them, even better if it was x stake, so we can see who really had a good win, overall though looks like a solid casino will have to see how they can tempt us back after the initial bonuses as theres currently plenty of choice of great casinios.

First of all, please tell me how its even possible to have a good run in DoA, i have invested about half of my life in that machine and never even gotten a retrigger. I got 3 wilds on reel 5 once though

Regarding the Win feed I will make sure to forward your feedback

 

[refre]

So where do I find detailed information about deposits and withdrawals?
So far I've gathered they are "Simple & Secure" and "Fast".
Most casinos will claim that though.
To me the site feels like some kind of landing page.
I want details, on everything

Freddy

 

[Takkaone]

Hello Erik,

i would really like to give your site a try... Very nice to see a new casino leave the beaten path at least regarding design and optics. The standard MGS- or Everymatrix-design started getting old long time ago for those, who take a spin more than once a week. ;-)

But i have a question / problem with depositing at your site... I am from germany and dont do online-banking (for no particular reason). So its always a bit of a hassle to get funds into my neteller or skrill, except after making a nice cashout somewhere. My credit card is a corporate card and "i bet" my boss would not be cool with gambling deposits, so 90% of my deposits are done via paysafecard... (at least after having made my single "verification-deposit" through neteller or skrill to make it available as withdrawal-option).

At the bottom of your site paysafecard gets listed as one of your deposit-options. But in the cashier i can only switch between credit cards and e-wallets... I got the same issue on some other sites, e.g. tropezia palace. This is kinda annoying as paysafecard is quite a convenient way for me to deposit AND i see it as a good budget-/tiltcontrol that i need to get away from the computer to grab a new paysafecard for the next deposit... ;-)

So it would be very cool if you could take a look into the availability of this deposit-method for me...


Thanks in advance and the best of luck for you / thrills.com....

 

[Erik]

Hello Erik,

i would really like to give your site a try... Very nice to see a new casino leave the beaten path at least regarding design and optics. The standard MGS- or Everymatrix-design started getting old long time ago for those, who take a spin more than once a week. ;-)

But i have a question / problem with depositing at your site... I am from germany and dont do online-banking (for no particular reason). So its always a bit of a hassle to get funds into my neteller or skrill, except after making a nice cashout somewhere. My credit card is a corporate card and "i bet" my boss would not be cool with gambling deposits, so 90% of my deposits are done via paysafecard... (at least after having made my single "verification-deposit" through neteller or skrill to make it available as withdrawal-option).

At the bottom of your site paysafecard gets listed as one of your deposit-options. But in the cashier i can only switch between credit cards and e-wallets... I got the same issue on some other sites, e.g. tropezia palace. This is kinda annoying as paysafecard is quite a convenient way for me to deposit AND i see it as a good budget-/tiltcontrol that i need to get away from the computer to grab a new paysafecard for the next deposit... ;-)

So it would be very cool if you could take a look into the availability of this deposit-method for me...


Thanks in advance and the best of luck for you / thrills.com....

Hi Takkaone
Glad to hear you are interested in trying us out.
Regarding the paysafecard it is not yet fully integrated. I just talked to our finnance team and they say it will be ready in 1-2 weeks. I will keep you posted as soon as I know more and have definite date

 

[Erik]

So where do I find detailed information about deposits and withdrawals?
So far I've gathered they are "Simple & Secure" and "Fast".
Most casinos will claim that though.
To me the site feels like some kind of landing page.
I want details, on everything

Freddy

Hi Freddy

These are our current payment options
Norway: CC, Neteller, Moneybookers
Sweden: CC, Neteller, Moneybookers, Gluepay
Finland: CC, Neteller, Moneybokers, Euteller
ROW --> CC, Neteller, Moneybookers
Soon we are getting ukash and paysafecard aswell

Most of the methods are instant and our processing time right now is within a few hours maximum, usually faster.
Banktransfers can take up to 2 businesses days to reach your account

 

[homerbert]

Tomorrow Wednesday we will start a new campaign to celebrate our first big winner at thrills

Join us in congratulating our Norwegian player who during the weekend won a total of €40 000! As a tribute to this big win we give all your players 60 Free Spins on Gonzo's quest if they deposit and play a total of €40 during wednesday. The freespins will be awarded 20 a day on thursday, friday and saturday

The 60 Gonzo's Quest free Spins are added on top of the standard Welcome offer for new players and also valid for existing players! As icing on the cake the Free Spin winnings comes without any wagering requirements.

We are also happy to announce that we as of tomorrow will be able to offer all your players the world's most famous jackpot game when Mega Fortune joins Thrills. The world record braking game will be available on both site and mobile and will be a great compliment to our vast selection of jackpot games.

amazing promo i think

 

[SirWegs]

I cant belive you dont like the design, did you see that blimp flying with the 50 freespinns banner? That alone probably cost €50,000 to develop.

Yeah, big thanks for letting us know about the links.

WoW 50 grand!... well maybe you deserve a test-deposit then If you afford a little ballon on your site for 50 grand, I can feel safe that you have big pockets to pay all my future winnings

 

[Erik]

Just a little tip on the new Thrills casino launching these days.

Been testing it with early access account.

Writing this to maybe help them change some of their "rules" and routines before going live for everybody.(Hope they see it)

Plus:
Very quick payout
Fast answer on chat

Minus:
Not way to see amount of deposit in transaction history(very strange)
No option to "take a break" or "set deposit limit" (speculative, the guys starting it has experience from other casinos)
Did not respect my request for closing account(still being able to deposit after the date I closed it)
50x wager requirements on bonus
"30% payback on 1500 euro wager on low bet different software" Low variance slots mostly Net Ent (LOL yeah I know bad luck)

-D-dog out-

Hi
I Jut wanted to let you know that we have now fixed the transaction history and responsible gaming issue

 

[Mouche12]

Netherlands excluded from bonus?

From Thrills' bonus T&C:
Players from the following countries are not permitted to receive the first deposit bonus, any deposit bonuses or free spins unless otherwise stated: Czech Republic, China, Croatia, Denmark, France, Hungary, India, Indonesia, Italy, Latvia, Pakistan, Poland, Romania, Russia, Slovakia, Spain, The Netherlands, Turkey, Ukraine & USA.

Why are the Netherlands excluded from any bonuses?

 

[Orbmail]

Thrills

Good support, added welcome bonus quickly and in a friendly manner when asked.
Verified documents within 30 minutes of receiving them and payed out immediately( I deposited by CC so it was not immediately back in account but that is standard)
Layout is fine, there is better out there but at least you can remove that scroll of pointless 2-5 euro wins from along the side!
When you playing your obviously logged in but if you try to go to the account tab it says to log in but the only to do this is to log out then log in! annoying although the only time your really going back to the account is to check wagering requirement.
The delay when you're about to get a win ( as mentioned in a previous post) drives me demented but again this is not the only casino at which this occurs.
Overall good experience

 

[Nate]

Documents verified in under 5 minutes and Withdrawal paid in 15 minutes - Super Fast, Decent Support and Rep.

The design is not to my liking, but Thrills is now on my list. Superb experience.

Nate

 

[discolover]

They processed my withdrawal in less than 10 minutes and the support seems OK.

 

[mrmark21]

Do you allow customers to play in deposit and play in AUD?

 

[rainmaker]

Do you allow customers to play in deposit and play in AUD?

If I remember correctly then they have 5 different currencies: EUR, GBP, NOK, SEK and USD.