the hype pipe

[mikepipe]

I got this wonderful mail from hype:
I have deposited there 4 or 5 times - less than 1k in total) and have not played for more than half a year.

How stupid do those folks expect me to be? Hmmm .?!?

How many forum members got this crap too?


As one of our most valued players we have upgraded you to� PLATINUM!

Here are your special privileges!

GUARANTEED WINNERS REWARDS

If you do not WIN we will give you Money Back!

You are now automatically enrolled in our Guaranteed Winners �program, here is how it works.

-� Each week we will check to see if you have won!
-� If you haven't won we will give you back 20% of any cash losses!!
- The Winners Rewards will be deposited into your account every Monday!

WELCOME TO PLATINUM 100% BONUS
As a special Welcome to Platinum you may claim 100% on any deposit.
(Valid until Sunday Midnight)

Simply contact Customer Support after you have made a deposit and you will be given a bonus to match your Deposit immediately!!!

Your Casino ID is :� Hypyyyyyy

We thank you for playing at our Casino!!

Yours Sincerely

Casino Management
Hype

 

[Rusty]

How does 20% cashback of your losses guarantee you being a winner?
Perhaps you should ask them

 

[mikepipe]

Yes, I really should. But i am too sure to getting no answer.

 

[Rettahs]

Perhaps this is their attempt to make up for their past serious screwups these last few months. I can think of a few slogans that will work for them now.

"We can't pay our winners so we reward the losers"

"Casino credit for your losing sessions, it's instant and besides do you really want to wait months to get paid if you win?"

"Hype, loser's are our happiest customers"


Dang, I should go into marketing . (Oh, I know I said I wouldn't bash Hype anymore when they paid me, but this was too hard to resist)

 

[tim5ny]

Upgraded to Platinum! Sweet!

Platinum wedding anniversary means married 70 years............ hmm!

I think this means that if you win you'll be paid before you hit 70.

 

[Rettahs]

From the looks of Mike's avatar he is well beyond 70 already

 

[mikepipe]

jap, beyond time already

 

[darkpixie]

Ha, one upped yah! I got a similar email, upgraded to GOLD I was, must be because they are still 'borrowing' $1500 from me without paying any interest.

 

[jetset]

Guys - be really careful around this outfit.

There are all sorts of nasty things going on in the background here and if you use these offers there's a good chance you (and your money!) may get stuck in the middle of it. You don't need the hassle.

 

[Pinababy69]

That's a catchy phrase there Mike...the Hype Pipe!! I like it. Anytime someone posts something beyond belief...we can ask them if they've been smoking the Hype Pipe.

Good advice Jetset. Everyone should stay well clear of this outfit. And Pixie, if you ever get your money, let us know.

 

[vinylweatherman]

What I find disturbing is the fact that Hype used a similar design to Lasseters (winner screenshots), they even had Shaman's Dream. There is no formal connection, but it seems they have licenced the games that used to be at Lasseters, and still are at AusVegas.
This gave Hype some credibility, although there were rumours of something not quite right starting with the inchilli issues, at which point we had a Hype rep attempting to convince us this was an isolated problem with inchilli, and not the Hype brand in general.
Fortunately, it was enough to make me dither and dally, and not join up despite the obvious attraction of slots like Shaman's dream in faster download form.
The software was also notoriously buggy - worse even than Microgaming

 

[The Dude]

They are in the "rogue" pit for a reason.

Stay alert - stay alive.

 

[jetset]

CASINO CAUTIONS

Too much Hype and too little customer sensitivity


After months of slow-paying players, business difficulties have reportedly beset the Player Preferred-powered Hype Casino. Insider reports from several sources last week indicated that a major falling-out has occurred between the owners of the online casino, an Australian outfit called Nix Court Limited, and the software provider and its associated management company Firebrand Interactive.

The dispute is allegedly over financial discrepancies in the March accounts, but conflicting reports are circulating about who terminated who in the argument. Solid sources have claimed that Nix Court ordered PP-Firebrand to shut the casino down on April 30, just before it was denied access to the back end. PP-Firebrand on the other hand have claimed in emails to angry and unpaid affiliates that the termination was on their initiative and the casino is now under new management.

Unfortunately, neither side appear to regard the unpaid players or affiliates as a priority in their confrontation, and official communications and statements have been largely absent, encouraging speculation and doubt. This places serious cautionary flags on the operation in our view.

As we went to press reliable sources informed that Firebrand may be facing further hassles this week following allegations that the main e-cash processor has withdrawn its services.

Until there is far more clarity, players and affiliates alike are urged to proceed with caution.

 

[macpomme]

What I find disturbing is the fact that Hype used a similar design to Lasseters (winner screenshots), they even had Shaman's Dream.

Comparing Lasseters software (pre-Orbis) and Player Preferred is fair. The software began life in Online Gaming Systems (OGS of Boca Raton and then Las Vegas). The company who developed the casino software for Lasseters was provided the software source by OGS, and is the same company that has provided the casino software to Hype, InChilli and Giant Palace.

They also supplied, a now defunct, operation called Samurai Gaming - which was funded by a Japanese group and who, in 2002/3, planned to target the Japoanese pachinko market. After 18 months of getting ready - they traded online for 3 days.

Also Action Online were initially going to use this same OGS ICE package as well.

I'm not sure whether or not they did the websites for Lasseters because Lasseters used to have their own small graphics team (now they were crazy, but good, guys!).

The link between the software starts with the relationship between the Lasseters' manager at the time that they converted from Access Systems "ACES" product, to the OGS "ICE" casino product, and the Oceania Manager for OGS.

In essence the casino software offered to licensees by Player Prefrred has its roots in the OGS "ICE" software with some modern games tacked onto the front.

The Oceania OGS Manager left Australia some time ago and started Mansion, and a little while afterward the former Lasseters Manager went and joined him in Gibraltar. The Oceania OGS Manager is no longer at Mansion.

 

[jetset]

What I find disturbing is the fact that Hype used a similar design to Lasseters (winner screenshots), they even had Shaman's Dream. There is no formal connection, but it seems they have licenced the games that used to be at Lasseters, and still are at AusVegas.

That's a very interesting observation, VWM because one of our sources claimed that one of the individuals involved in this debacle once worked for Lasseters!

 

[KasinoKing]

....
Until there is far more clarity, players and affiliates alike are urged to proceed with caution.

How do inChilli & Giant Palace fit into the picture...?
What's happening with them?

KK

 

[vinylweatherman]

That's a very interesting observation, VWM because one of our sources claimed that one of the individuals involved in this debacle once worked for Lasseters!

This was only thanks to the winner screenshots. When I first saw the Hype/inchilli lobby I was taken aback because it was almost the same as Lasseters, and when I saw the Shaman's Dream shot I was convinced some connection existed. This is why it is all the more disturbing that they have turned rogue. I am sure many players who had seen Lasseters found the fact Hype had many Lasseters games very reassuring.
Although Lasseters recently changed to Orbis, Ausvegas remains with the "Hype Like" earlier games.

I also saw a mention of Action Online, are they involved in this fallout? There is concern that they have been uncontactable since February, and the only thing that still seems to work is the deposit taking function.

The fact that Australian companies are involved in the Hype fiasco must be an embarrassment to Lasseters, given their selling point is the very strict government regulation that should prevent anything remotely like this happening to Lasseters players. Non Australians will not see how this can be, why Hype got away with this under the noses of the Australian government regulators.

 

[macpomme]

This was only thanks to the winner screenshots. When I first saw the Hype/inchilli lobby I was taken aback because it was almost the same as Lasseters, and when I saw the Shaman's Dream shot I was convinced some connection existed.

History of the Aussie Online World Part II.

Sidebar: Action Online's original management team, long since departed, submitted licence applications in both the Isle of Man and in Vanuatu. At that time they had planned to use the ICE package from OGS. Subsequently they became a PlayTech licensee. (The ICE package originally used is the only linkage here).

Ausvegas was originally designed and built by GoCorp Limited. GoCorp fell foul of the Australian Federal Government's Moratorium and subsequent legislation restricting online gambling. GoCorp was bought by Lasseters.

One of the main players at Player Preferred / Firebrand Interactive was the original Managing Director at Lasseters' Online Casino. (Lasseters' online casino was not solely his idea - it was an idea given to him by two employees working at Treasury in the Northern Territory when this particular person was a pit boss at the MGM/Grand Casino in Darwin. MGM/Grand mulled over the idea for a year but decided to not proceed, so the idea, and this person, moved to Lasseters). This guy was not at Lasseters' when they bought GoCorp as he had moved on and had started Golden Reef Casino on the MGS platform, a little later Aztec Riches Casino was started.

After a number of years with Golden Reef / Aztec Riches he moved on and then Player Preferred / Firebrand Interactive first hit the public eye.

InChilli was licensed by Firebrand Interactive / Player Preferred - and as is pretty well known now was really the ex-owners of Captain Cooks Casino and ISPYE.

Giant Palace was licensed by Firebrand Interactive / Player Preferred - and it is suspected to have been aligned with the Giant Vegas / Royal Dice group.

Hype as is publicly known was Nix Court Pty Ltd.

Lasseters' is a public company in Australia, with the 2 major shareholders being Singaporean brothers. (Lasseters' is currently focussing more on acquiring land based pubs than in growing its online assets).

Lasseters' is licensed by the Government of the Northern Territory. InChilli, Hype and Giant Palace all operated under sub-licenses of Firebrand Interactive's main license granted by the Kahnawake Gaming Commission. (Inchilli and Giant Palace would not have been owned / operated by Australian companies)

Sidebar #2: GoCorp mentioned above had a web design and game development arm named Spin Cycle. It has evolved, changed ownership and management, and is now Next Gen Gaming who's games are pretty good, and you'll be seeing much more of in the coming months. The Managing Director of Next Gen Gaming is one of the guys working at Treasury in the Northern Territory when the online casino idea was put to the person working at MGM/Grand, who subsequently started Lasseters, Golden Reef and now PP / FI.

Apologies for using 3rd party references - it makes it seem more complex than it is in reality.

 

[dominique]

Games being used by different softwares isn't all that new. Some of the old Party Casino slots ( I have no idea what they have now) used to be shared by Intercasino and there are games definitely made by the same people at English Harbour.

 

[jetset]

To help with interpreting these interesting Aussie ownerships:

Inchilli was Tom and Mary Ann Dick (ex-Captain Cook's et al) and I believe Tom's son. Ohlson confirmed to me not long after Inchilli first appeared that they were no longer involved - reasons unknown. It is not clear whether Ohlson found someone to take over the license or if the casino continued to run for the benefit of Player Preferred.

Hype was Steve Sorenson and his partner Mark - Nix Court. That's pretty well documented already in this thread and is the latest owner to withdraw.

Giant Palace was alleged to be Brian Goodman (formally of RTG powered Kiss and Giant Vegas fame - now licensee of Playtech.) Circumstances unknown.

Player Preferred - David Ohlson - alleged to have a new licensee about to launch about which little is known. PP is not generous with its corporate information, as a visit to the website will demonstrate. The company does not appear to hold on to licensees for very long.

Firebrand Interactive - David Jenkins. Jenkins confirmed to me that this is the actual support and management arm of the casinos using Player Preferred, and there have been allegations that Firebrand is responsible for the payment of players on behalf of the various owners. The Hype - PP - FI dispute and current situation is covered in this and several other threads on this forum.

 

[darkpixie]

Any word? I am still $1500 poorer

 

[KasinoKing]

The people now running Hype say they are still working on a solution to get everyone who's owed money paid ASAP.
I'm afraid a little more patience is required, but it does sound a positive step.

KK

 

[Zoozie]

And they started mailing me bonus offers again (100% slot bonus) after
2 weeks radio silence. Also they should inform people of the management changes going on and at least apologize for their past.

But I will not deposit a dime there before they actually get accredited here.
I got burned once and barely got my money after waiting for nearly two months. I only got them because I got in contact with the manager with PM here.

Anyone has reliable information that it was a cash problem? It does make sense. It is a new platform that probably took a long time to build and exceeded the budget as all IT projects does. Then they open with signup bonuses and gets bonuswhored (or was it only slot bonuses?)

Zoozie

 

[The Dude]

One of their managers contacted me yesterday and is checking on the three outstanding PABs that have been submitted.

 

[jetset]

I think they're feeling the pressure.

I have been forwarded several copies of emails to affiliates where there is an implicit threat that if affiliates post nasty things on the message boards they will not be assisted in getting their money.

Here's the content of one email (I see these guys still have some trouble with the definitions "Licensor" and "Licensee"):

"Dear xxxxxx

This email is designed to advise you of the situation with your affiliate payment.

Normally a Licencee would not intervene however as stated in our first email, we view affiliates as important to a business such as Online Gaming.

The previous owners have not responded to our requests for payment of affiliates, the affiliate payments were made solely by the Casino Owner and Marketing Team.

Rather than let the affiliates sought (sic) out the situation with the Previous Management on their own we are going to investigate a method that we can provide some assistance in this area.

Negative Postings and bad press although may be justified on the previous owners , it not in the interest of anyone and we will only support affiliates that support us in this matter.

So please whilst we find an amicable solution we ask that no postings, blogs or general comments are made, if a posting is made by an affiliate we will not be inclined to assist them in resolving this situation, as we did not create this unfortunate situation .

We will require a further 7 days to resolve this issue as we are not going to see a response from the Owners and any solution can only come from the software supplier.

Thank you for your understanding.

Casino Licensee (sic)"

 

[vinylweatherman]

I think they're feeling the pressure.

I have been forwarded several copies of emails to affiliates where there is an implicit threat that if affiliates post nasty things on the message boards they will not be assisted in getting their money.

Here's the content of one email (I see these guys still have some trouble with the definitions "Licensor" and "Licensee"):

"Dear xxxxxx

This email is designed to advise you of the situation with your affiliate payment.

Normally a Licencee would not intervene however as stated in our first email, we view affiliates as important to a business such as Online Gaming.

The previous owners have not responded to our requests for payment of affiliates, the affiliate payments were made solely by the Casino Owner and Marketing Team.

Rather than let the affiliates sought (sic) out the situation with the Previous Management on their own we are going to investigate a method that we can provide some assistance in this area.

Negative Postings and bad press although may be justified on the previous owners , it not in the interest of anyone and we will only support affiliates that support us in this matter.

So please whilst we find an amicable solution we ask that no postings, blogs or general comments are made, if a posting is made by an affiliate we will not be inclined to assist them in resolving this situation, as we did not create this unfortunate situation .

We will require a further 7 days to resolve this issue as we are not going to see a response from the Owners and any solution can only come from the software supplier.

Thank you for your understanding.

Casino Licensee (sic)"

How will they know WHICH affiliates made the negative comments if said affiliates ensure they do not include any information that enables their forum handle being connected to their affiliate tag.
Given that who is to blame is a matter of dispute (it seems), then this is only the opinion of one party, and the other party may well feel that negatve press be directed at the software providers, and not the previous owners.
The new owners will suffer from this, as the brand has lost all credibility, and will need to rebuild it from scratch. Earlier we were told (when inchilli was in trouble) that Hype was unconnected, and was absolutely fine! This was not true, Hype was just not in such bad shape at the time, and were able to maintain their credibility for a further couple of months.
While unrelated casinos do share software, unconnected casinos do not normally go bust within months of each other. When the old Captain Cooks went under, we didn't see other MG casinos collapse a couple of months later.

I don't mind that they may now not help me "reclaim my affiliate payments", as I have never been one
This E-mail seeks to curb forum discussion on this issue, and provided rumour is not presented as fact, such discussion should continue. If no pressure had been applied in the first place, no doubt there would have been no offer of help in the first place, and players would eventually find out about the new owners, and affiliates would have to take a loss of a few months payments and sign up again with the new owners (who I am sure would inherit players, but not liabilities to affiliates).

 

[jetset]

One of their managers contacted me yesterday and is checking on the three outstanding PABs that have been submitted.

We've seen this tactic before, too - settle the high profile complaints to take the heat off.

Good post VWM - in this case a public and official statement from Nix Court explaining exactly who was responsible for what would be helpful, seeing as PP-Firebrand are claiming that affiliate payments were not their responsibility.

It is a pity that Nix Court has chosen to leave a communication vacuum in the wake of their departure, but that may be on the advice of their lawyers if litigation is pending.

 

[The Dude]

We've seen this tactic before, too - settle the high profile complaints to take the heat off...

Yeah, but - they're in the rogue pit. So it's a day late and a dollar short for them.

The Google-bot has already done its job. Google "hype gaming" and tell me what you see as a result for #3 and #4.

 

[Pinababy69]

Negative Postings and bad press although may be justified on the previous owners , it not in the interest of anyone and we will only support affiliates that support us in this matter.

So please whilst we find an amicable solution we ask that no postings, blogs or general comments are made, if a posting is made by an affiliate we will not be inclined to assist them in resolving this situation, as we did not create this unfortunate situation .

We will require a further 7 days to resolve this issue as we are not going to see a response from the Owners and any solution can only come from the software supplier.

Thank you for your understanding.

Casino Licensee (sic)"

So does that mean if a responsible webmaster/affiliate posted a warning on their site about Hype, and "advised" people not to deposit...or maybe simply posted a warning about recent non-payment issues, then they're screwed? I don't mean nasty comments, but just the truth? Wow, that is utter bullshit if you ask me.

 

[kwblue]

They have been talked to about that email and said it was a poor decision on their part to put that statement in the email.

They said there will be no retribution for outspoken affiliates.

I hope they come thru, but only time can truly tell.

Hype and Inchilli were seperate (entirely) until which time Firebrand had to take them both back under their own control. When the owners of Inchilli left (relatively early), Firebrand took over. When Nix Court left (relatively recently), Firebrand took over.

NOW - they are totally related.

 

[vinylweatherman]

They have been talked to about that email and said it was a poor decision on their part to put that statement in the email.

They said there will be no retribution for outspoken affiliates.

I hope they come thru, but only time can truly tell.

Hype and Inchilli were seperate (entirely) until which time Firebrand had to take them both back under their own control. When the owners of Inchilli left (relatively early), Firebrand took over. When Nix Court left (relatively recently), Firebrand took over.

NOW - they are totally related.

What about the OTHER E-mail, the one to Zoozie offering a slots bonus. Hype are in no position to be soliciting deposits until this has been sorted out. Doing so only makes a bad situation look worse, irrespective of who owns/runs Hype now.
Once all outstanding payments have been made, then the time will have come to market more aggressively to existing and potential new players, but a scheme should be in place to prevent what has now happened TWICE from happening a third time, leaving yet more unpaid players.
If the new owners of Hype screw up, the software will be pretty much finished as a viable brand, no-one will trust it, and no decent affiliate will go near it. Even now, you would be hard pressed to find any regular player who trusts that "new Hype" will be safe to play after the failures of inchilli and the former Hype.

 

[jetset]

It nearly did happen a third time - I'm very reliably informed that Giant Palace only lasted about two weeks with these companies!

The more I see of PP-Firebrand moves, the more I am convinced that players need to be extremely careful around these operations.

My gut feel is that there are no "new owners" of Hype - I reckon the operation has, like Inchilli, been taken back by PP-Firebrand.

 

[Zoozie]

What about the OTHER E-mail, the one to Zoozie offering a slots bonus.

For validity of my claim, here is the mail, and it is sent from a [email protected]

---------------------------------------------------------


Dear XXXXXXX

Hype would like to offer you a special mid week offer of:

100% BONUS on NEXT DEPOSIT!
(up to $200)

Your bonus will be credited to your account immediately!

If you have not received your bonus within 5 minutes please contact the call centre and they will credit your bonus immediately.

Your Login ID : XXXXXXXXXXX

Offer closes : Thursday 24th Midnight

Best Regards

Hype Gaming

Conditions:
- Offer closes on Thursday 24th @ Midnight
- Offer is only available to players who were sent this email
- Maximum Bonus is $200
- Normal Wagering Conditions apply.

 

[KasinoKing]

How will they know WHICH affiliates made the negative comments if said affiliates ensure they do not include any information that enables their forum handle being connected to their affiliate tag.

Well, it's a bit late now!
For example, my tag is KasinoKing & my site is www.KasinoKing.co.uk...
Does not take a genius to work that connection out...

So does that mean if a responsible webmaster/affiliate posted a warning on their site about Hype, and "advised" people not to deposit...or maybe simply posted a warning about recent non-payment issues, then they're screwed? I don't mean nasty comments, but just the truth? Wow, that is utter bullshit if you ask me.

No comment.

Not KK

 

[kwblue]

What about the OTHER E-mail, the one to Zoozie offering a slots bonus. Hype are in no position to be soliciting deposits until this has been sorted out. Doing so only makes a bad situation look worse, irrespective of who owns/runs Hype now.
Once all outstanding payments have been made, then the time will have come to market more aggressively to existing and potential new players, but a scheme should be in place to prevent what has now happened TWICE from happening a third time, leaving yet more unpaid players.
If the new owners of Hype screw up, the software will be pretty much finished as a viable brand, no-one will trust it, and no decent affiliate will go near it. Even now, you would be hard pressed to find any regular player who trusts that "new Hype" will be safe to play after the failures of inchilli and the former Hype.

I'm not a rep of these guys or anything...sheesh I'm just trying to disseminate the information that I know. Do I agree with everything that has gone on?? Hell, no. I just hope they correct it.

My gut feel is that there are no "new owners" of Hype - I reckon the operation has, like Inchilli, been taken back by PP-Firebrand.

Pretty much the same thing I said.. i.e., 'Firebrand took over'.

 

[vinylweatherman]

Looks like they want to continue their stay in the pit then.

Since it nearly happened a third time, they continue to be high risk until they drastically change their business model, no amount of "new owners" and promises under the current model will cut it.
I am sure they are aware that, while no Casinomeister member will go near them, they have rich picking grounds elsewhere.
I am just waiting for the spam

 

[kwblue]

I am just waiting for the spam

God - I hope not We have so much spam to deal with already.

 

[dominique]

I have been told that the staff necessary to process payments had been let go by the owners during the dispute and has now been replaced and payment processing is being sorted now.

I was assured that both players and affiliates will be paid asap, it is just a matter of getting the job done now.

 

[vinylweatherman]

I have been told that the staff necessary to process payments had been let go by the owners during the dispute and has now been replaced and payment processing is being sorted now.

I was assured that both players and affiliates will be paid asap, it is just a matter of getting the job done now.

So, players and affiliates were considered to be pawns to be used for leverage in the dispute, not as customers. There is no valid reason for letting processing staff go while they still had a job to do, unless the old owners intended that players and affiliates were not going to be paid. Worse, at the time, we were not told this, but just experienced slow payment and various excuses. I believe at the time the processing staff were let go, the casino was still taking deposits, otherwise there would have been no need for the caution.
They are now running under "new" owners, and soliciting deposits, but surely the above means there is a huge backlog of payments in the system which has only just started being sorted out. This does not bode well for new players, or existing players tempted by the renewed offers.

 

[jetset]

Well said, Vinyl - my feelings exactly!

 

[KasinoKing]

They are now running under "new" owners, and soliciting deposits, but surely the above means there is a huge backlog of payments in the system which has only just started being sorted out. This does not bode well for new players, or existing players tempted by the renewed offers.

Playing a little bit of devils advocate here, but I don't think it's as bad a picture as you are painting.
Granted I know nothing of the 'politics' of casinos & don't have the insight of the likes of Jetset, and I agree that the appalling lack of communication was the single worst thing about this whole sorry affair, but are there really that many players still waiting for money?
I think I'm right in saying the only regular player/poster here still waiting is DarkPixie, and although 1 is 1 too many, at least all the others who were waiting have been paid.
As you may well know, I was/am an affiliate for Hype (all trace now removed from my site) and I am personally owed more than a 2-figure sum from them but I am quite happy to wait for my money if they'd only sort out all the outstanding player payments first - and quickly.

KK

 

[darkpixie]

Just to quickly update here, I recieved the email today that I would be paid in the next 48 business hours. So time will tell. I'll make sure to let you when the cash is in hand!

 

[vinylweatherman]

Playing a little bit of devils advocate here, but I don't think it's as bad a picture as you are painting.
Granted I know nothing of the 'politics' of casinos & don't have the insight of the likes of Jetset, and I agree that the appalling lack of communication was the single worst thing about this whole sorry affair, but are there really that many players still waiting for money?
I think I'm right in saying the only regular player/poster here still waiting is DarkPixie, and although 1 is 1 too many, at least all the others who were waiting have been paid.
As you may well know, I was/am an affiliate for Hype (all trace now removed from my site) and I am personally owed more than a 2-figure sum from them but I am quite happy to wait for my money if they'd only sort out all the outstanding player payments first - and quickly.

KK

Maybe so, but who is to say this wont happen again, after all, it has happened twice before, and there have been near misses. Their current business model is not working, they need one that leads to stable long term reliability of the casino, and ensuring it is properly funded and backed up by a guarantee of player payment if something goes wrong again.

 

[darkpixie]

Got paid today, strangely my deposit amount in canadian funds was less than my withdrawal was in US funds...?? I will have to wait to see the slip from the bank to find out why.