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Stay with what you know

Discussion in 'Casino Complaints - Non-Bonus Issues' started by trioval88, Dec 11, 2013.

    Dec 11, 2013
  1. trioval88

    trioval88 Experienced Member

    Occupation:
    Retired
    Location:
    United States
    This morning I felt like playing different games instead of what is offered to the U.S. I pretty much play RTG because there is not a lot of options for U.S. players.
    So after reading here and else where on line I deposited at WINADAY Casino. Well big mistake, I deposited this morning and the money was taken from my account right away and now at 4:52PM EST the money is still not in my account at WINADAY. Contacted support numerous times and just getting the run around. Well my bad and I just wanted to vent.
     
  2. Dec 11, 2013
  3. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    Hi,

    I think rockykatt plays there and swears by them.

    I use to play there but haven't in quite a while.

    Did you chat with live help? They are always there if you need them.

    I am sure you will get your deposit credited, probably just a glitch.
     
  4. Dec 11, 2013
  5. trioval88

    trioval88 Experienced Member

    Occupation:
    Retired
    Location:
    United States
    Yes

    Yes I contacted live chat 7 times today and all I get from Sage, the live chat support, is that she will contact the billing department.
    No answers but a lot of questions.
     
  6. Dec 12, 2013
  7. Googobucs

    Googobucs Meister Member

    Occupation:
    IT Manager
    Location:
    Florida, USA
    Did you ever get resolution on this?
     
  8. Dec 13, 2013
  9. bsilva028

    bsilva028 Banned : multi-account fraudster PABnoaccred PABaccred

    Occupation:
    salesman
    Location:
    portugal
    i´ve never played there bu what i recomend for us players with no rtg is:
    miami club - wgs this particular casino is not acredited but is sloto group, that is acredited
    buzzluck - syster to rtg but different games, nu works. - acredited
    3dice - proper software - acredited
    slots capital - rival - acredited.

    4 other softwares that not rtg.
     
  10. Dec 13, 2013
  11. rockycatt

    rockycatt meistercatt

    Occupation:
    carpenter
    Location:
    Boston
    Stay with what you know: cropped 2.jpg,Dec 13, 2013

    i play there in volumes and still will i dont know the facts of yours ?? first check and see if the money has gotten transferred from yours to theirs

    res assure they are not rogues , some times the connection drops and the charge doesn't go through

    log in go to cashier look up history take SS and post here [ and fret :

    PS i loaded a SS of my last and failed attempt at a deposit nothing was taken from my side ,
     
    Last edited: Dec 13, 2013
    1 person likes this.
  12. Dec 13, 2013
  13. rockycatt

    rockycatt meistercatt

    Occupation:
    carpenter
    Location:
    Boston
    winaday :)

    aces and faces of course im a low roller but nice catch :thumbsup: [ i got to colect that i never double ]

    Stay with what you know: aces and faces.jpg,Dec 13, 2013
     
  14. Dec 13, 2013
  15. trioval88

    trioval88 Experienced Member

    Occupation:
    Retired
    Location:
    United States
    Resolved

    My account was credited with the deposit 24 hours after I made it. They also added an additional $50 for any inconvenience. That was nice of them but it came with a play through and restricted the games I could play.
    I don't take deposit bonus's because I don't like a play through. All in all they resolved the issue but I don't think anyone should have to wait 24 hours to play when the funds have been taken from your account.
     
    2 people like this.
  16. Dec 13, 2013
  17. rockycatt

    rockycatt meistercatt

    Occupation:
    carpenter
    Location:
    Boston
    :) first i never doubted that your money wasn't safe , they do have a 1x play through on deposit witch i agree is more than fair keeps unqualified players off, and i believe a 10x 0n bonus witch is a cintch to over come if you get even a small streak :)

    however can you tell me what games they put off limits i do not know of any from my play there

    to sum it up most either love them or leave them because there games are quite different from the mainstream type

    PS general terms for entry level players

    Different games played contribute a different percentage toward fulfilling wagering requirements from bonuses. The respective percentages are as follows:
    a. Slot machines count 100% towards wagering requirements
    b. Video Poker games count 20% towards wagering requirements
    c. Keno counts 50% towards wagering requirements
    d. Roulette games count 1% towards wagering requirements. Further, if you bet less than $1, the bet won't count towards the wagering requirements.
    any way good luck and god bless over the holiday's
     
    1 person likes this.

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