Stay Away!!!: Madslotscasino

[Dagobert]

Please be warned that these guys are routless and their practises are rogue!

They reverse your withdrawal without informing the customers, they dont send any email that they need documents or anything.

They want you to send in a written signed document everytime you deposit.

Good luck ever getting paid at this site!


STAY AWAY!!!

-D-

 

[maxd]

Sorry "Warning: Madslotscasino" is too easily mistaken as an official Casinomeister Warning: thread title changed. Apologies for any inconvenience caused.

 

[Dagobert]

Sorry "Warning: Madslotscasino" is too easily mistaken as an official Casinomeister Warning: thread title changed. Apologies for any inconvenience caused.

My bad. Sorry!

 

[maxd]

My bad. Sorry!

NP, something to remember for next time.

 

[spintee]

I have not heard of them, But I guess some have, They obvious want the signed deposit form so there's no charge backs, Outrageous, Just imagine if all casino's did this, The industry would be in a right state of affairs.

Edit::: IP blocked in UK. check out madslotscasino.org I do not know what all that shit is about?

 

[meurice]

Madslots Casino

Dear Casinomeister,

My name is Meurice and I am the Mad Slots casino rep…

Firstly I would like to apologize that the player Dagobert is not happy with our services. It is not quite true though what was mentioned in the post.

As like all other casinos, in order to withdraw we do request basic documentation to avoid fraud but an email is sent to all of our valued players…

Since this particular reversal occurred we have changed the reversal process and will not be reversing ANY withdrawals until we have heard from the player..

The player in question also must of known that the funds had been transferred back to his account as it was the exact amount that he had requested to be withdrawn.

We apologize for the inconvenience here, but promise you that we are not Rogue in any manner and in fact a very reputable casino with some very experienced and reputable executives behind the brand!

Please contact me directly if you have any questions and llook forward to working this out amicably!

Regards

Meurice

Mad Slots Casino

 

[KasinoKing]

Edit::: IP blocked in UK. check out madslotscasino.org I do not know what all that shit is about?

WTF???
I would guess that page is nothing to do with this casino.

Terms out it's yet another NetEnt + MG casino, but not UK licensed and with a ridiculous Bonus x50 WR on the Welcome Insult.
Glad I'm not allowed to play there with terms like that!
Oh - and they also have a bleedin' annoying chat pop-up the moment you go to the site, trying to entice you to deposit

KK

 

[The Dude]

Dear Casinomeister,

My name is Meurice and I am the Mad Slots casino rep…

Firstly I would like to apologize that the player Dagobert is not happy with our services. It is not quite true though what was mentioned in the post.

As like all other casinos, in order to withdraw we do request basic documentation to avoid fraud but an email is sent to all of our valued players…

Since this particular reversal occurred we have changed the reversal process and will not be reversing ANY withdrawals until we have heard from the player..

The player in question also must of known that the funds had been transferred back to his account as it was the exact amount that he had requested to be withdrawn.

We apologize for the inconvenience here, but promise you that we are not Rogue in any manner and in fact a very reputable casino with some very experienced and reputable executives behind the brand!

Please contact me directly if you have any questions and llook forward to working this out amicably!

Regards

Meurice

Mad Slots Casino

Before posting as a rep, you need to give us a heads up. instructions were in your welcome PM from Vortran. More here:
https://www.casinomeister.com/forums/help/forum-rules/

I'll go ahead and upgrade your account so you can be recognized as a rep.

 

[Colin Madslots]

Mad Slots

Hey Casino Meister,

My name is Colin Anderson and I am the Chief Marketing officer at Mad Slots..

I recently joined the company, coming with many years of experience within the online casino industry, having worked with some of the largest operators prior to joining Mad Slots...

Please let me start by saying that our valued players are our main priority, and I can ensure you that I will be working extremely closely with my team to ensure our players are treated fairly..

Please do not hesitate to contact me anytime if you have any questions and I will look into them personally!

Thanks All

Colin Anderson
Chief Marketing Officer
Mad Slots Casino

 

[spintee]

Hey Casino Meister,

My name is Colin Anderson and I am the Chief Marketing officer at Mad Slots..

I recently joined the company, coming with many years of experience within the online casino industry, having worked with some of the largest operators prior to joining Mad Slots...

Please let me start by saying that our valued players are our main priority, and I can ensure you that I will be working extremely closely with my team to ensure our players are treated fairly..

Please do not hesitate to contact me anytime if you have any questions and I will look into them personally!

Thanks All

Colin Anderson
Chief Marketing Officer
Mad Slots Casino

As per the Boss's apply above, Please see this bit https://www.casinomeister.com/forums/help/forum-rules/

To become an official rep

 

[kavaman]

I would like to give these guys the benefit of the doubt, but some of their terms are pretty roguish to me.

Mostly the term number 16.
"The Casino further reserves the right to limit any withdrawal/s from bonus/free money/ to (6) times the value of the bonus and 100 casino credits currency from winnings attained from bonus free games or free spins issued. Note that this applies to progressive jackpot wins as well. This limit is applied to all bonuses where no deposit has been made unless otherwise specified. This includes the limiting of any cash withdrawal from the initial no deposit bonus until the fifty (50) times play through requirement has been met."

So this is applied to all bonuses, and even progressive jackpots........ I mean i could understand if this was a no deposit thing, but applied to all deposit bonuses.... Its just awful.

 

[shewoff]

: Stay Away!!!: Madslotscasino

There is already a whole lot of drama that seems to be associated with these guy,s? Until one of the minion,s or someone else does a check on the value,s of this site it is all vapor! There is way to much with the money part that is allway,s a dead give away. But we will see i suppose it smell,s already and it just got here? When it come,s to being on the up and up CM is unbeatable.Peace Out! Out Of The Mist! shewoff​

 

[spintee]

I would like to give these guys the benefit of the doubt, but some of their terms are pretty roguish to me.

Mostly the term number 16.
"The Casino further reserves the right to limit any withdrawal/s from bonus/free money/ to (6) times the value of the bonus and 100 casino credits currency from winnings attained from bonus free games or free spins issued. Note that this applies to progressive jackpot wins as well. This limit is applied to all bonuses where no deposit has been made unless otherwise specified. This includes the limiting of any cash withdrawal from the initial no deposit bonus until the fifty (50) times play through requirement has been met."

So this is applied to all bonuses, and even progressive jackpots........ I mean i could understand if this was a no deposit thing, but applied to all deposit bonuses.... Its just awful.

Looks like for a no deposit bonus, Still not good, Imagine making aload of deposits and you get a free chip one day and you hit big or worse in this case the JP, No thank you,

 

[kavaman]

I get the impression it is always applied to no deposit bonuses , and also can be applied to all bonuses. There is already a few complaints about the other casinos which have the same term like euromoon, where they have applied this 6x rule to bonus wins from a deposit bonus.

However madslots is new to me so i don't know if they have applied this term or not, but anyway it is pretty scary.....

 

[bebo67]

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You have been awarded with 50 Spins – No Deposit Required
Spam
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Madslots Info [email protected] via bounce.mkt2748.com
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Claim your 150 Spins today!
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Hi r 50 Spins today. Simply register your account at Mad Slots Casino now to enjoy your 50 Spins on Star Burst.

Mad Slots Casino is all about rewarding our players so the gift giving doesn’t stop there. Upon signing up, you also get an amazing $1500.00 in Welcome Bonuses + 100 Spins.

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This showed up in my email today, not sure how they got my name, but I thought what the heck. One would think reading it, that you would get 50 free spins as it states just for registering, but not the case. I went to chat and you have to deposit to get the 50, even though it states 100 free spins after depositing. I have gotten so many BS emails lately, I wouldn't be surprised if some casinos are selling your name.

 

[bebo67]

1 of 59

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You have been awarded with 50 Spins – No Deposit Required
Spam
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Madslots Info [email protected] via bounce.mkt2748.com
1:00 PM (50 minutes ago)

to me

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Images are not displayed. Display images below
Claim your 150 Spins today!
PLAY NOW
Hi r 50 Spins today. Simply register your account at Mad Slots Casino now to enjoy your 50 Spins on Star Burst.

Mad Slots Casino is all about rewarding our players so the gift giving doesn’t stop there. Upon signing up, you also get an amazing $1500.00 in Welcome Bonuses + 100 Spins.

Deposit Bonus Up to *Extra spins
1st 100% $250 50
2nd 25% $500 25
3rd 75% $750 25
Bonuses are valid for a limited time only, so don’t waste another second.
. Play Now! .
This showed up in my email today, not sure how they got my name, but I thought what the heck. One would think reading it, that you would get 50 free spins as it states just for registering, but not the case. I went to chat and you have to deposit to get the 50, even though it states 100 free spins after depositing. I have gotten so many BS emails lately, I wouldn't be surprised if some casinos are selling your name.

Actually it does say 50 free spins ND, and I actually showed them the email and they still said no . LoL, Yeah, STAY FAR AWAY!

 

[spintee]

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Print all In new window
You have been awarded with 50 Spins – No Deposit Required
Spam
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Madslots Info [email protected] via bounce.mkt2748.com
1:00 PM (50 minutes ago)

to me

Why is this message in Spam? It's similar to messages that were detected by our spam filters. Learn more

Images are not displayed. Display images below
Claim your 150 Spins today!
PLAY NOW
Hi r 50 Spins today. Simply register your account at Mad Slots Casino now to enjoy your 50 Spins on Star Burst.

Mad Slots Casino is all about rewarding our players so the gift giving doesn’t stop there. Upon signing up, you also get an amazing $1500.00 in Welcome Bonuses + 100 Spins.

Deposit Bonus Up to *Extra spins
1st 100% $250 50
2nd 25% $500 25
3rd 75% $750 25
Bonuses are valid for a limited time only, so don’t waste another second.
. Play Now! .
This showed up in my email today, not sure how they got my name, but I thought what the heck. One would think reading it, that you would get 50 free spins as it states just for registering, but not the case. I went to chat and you have to deposit to get the 50, even though it states 100 free spins after depositing. I have gotten so many BS emails lately, I wouldn't be surprised if some casinos are selling your name.

Any half decent casino would have your details secured, Saying that nothing is secured now days,Only takes one pissed off worker and bang details will be flying around to dodgy affiliates, Its even been known that well known casinos have worked with spammers before,

These emails we get are mostly of affiliates, & believe me there is some out there that will tell you anything to get you to sign up, Always make sure the offer is available by talking to help,

If getting any spam emails of accredited casinos than lets get rid of them, Pleas post here https://www.casinomeister.com/forum...op-the-spam-together-like-this.59854/?t=59854

 

[bebo67]

Any half decent casino would have your details secured, Saying that nothing is secured now days,Only takes one pissed off worker and bang details will be flying around to dodgy affiliates, Its even been known that well known casinos have worked with spammers before,

These emails we get are mostly of affiliates, & believe me there is some out there that will tell you anything to get you to sign up, Always make sure the offer is available by talking to help,

If getting any spam emails of accredited casinos than lets get rid of them, Pleas post here https://www.casinomeister.com/forum...op-the-spam-together-like-this.59854/?t=59854

No, This was def from the Casino directly. It came from their website. I noticed that GoWild has been sending out emails concerning new Casinos too, my son is getting bombarded with them. I'm getting fed up with the whole thing. Everything is seeming so sketchy lately.

 

[thedude-gasper]

Hi,

here is my experience with Madslots casino.

I joined them in September. They have called me very next day and asked if everything is alright. They were also encouraging me to update my account and send them my documents. Ok, they take care of their players I thought.

Later I made few deposits without any luck and in November I received email with bonus offer. I made 100€ deposit, received bonus, had luck and won around 6800€, met wager requirements and I made withdrawal. I send them my documents, however I did not receive any confirmation email. I went to live chat and they told me that financial department is rewieving my documents. They did that for 7 days. After one week I received 600€ without any explanation. When I met wager requirements no amount was deducted and I was able to withdraw whole amount.

They have promotion terms and conditions on their website. They try to enforce their rule that I am entitle to six time the value of my deposit. They have this rule for signup bonus and nodeposit bonus. But not for reload bonus. In their promotion terms and conditions you cannot see that I am entitle to six time the value of my deposit.

When I address my email to their manager, I received simple reply:

As our terms and conditions states, you are only entitle to six time the value of your deposit .
Please read the following coming from our terms and conditions:

Where a Sign-Up Bonus has been granted to you, subject to you being required to have met all wagering requirements, you will be limited to a maximum withdrawal value of 6 times your deposit amount and any remaining balance will be forfeited. All progressive jackpot wins are exempt from this clause. Casino Management may not exercise this clause in some instances.



You can find it under promotions term and conditions►welcome package bonus terms and conditions ► .7

He is applying to their signup bonus. This was not signup bonus. And even for signup bonus this rule is ridiculous.

In my opinion I received 6200€ less that I should get, I did not break any rules etc. I cannot be satisfied with their service at all. I think their act is very harsh and intolerable and I would like to ask what other people here think? Also what does their casino rep Maurice and Colin think about this? They are posting here about their great experiences in online gambling and how they treat their players fairly and how reputable this casino is. However, I am missing 6200€.

 

[bebo67]

They keep sending me emails, I finally told them to piss off. Stay with the devil you know has been my motto lately! Sorry you lost out from them. Good thing we have this site

 

[Angel81]

I will be staying away from Madslots. I received an email stating that if i joined their casino i would be awarded free spins with no deposit. Clicked on Starburst and were not there. Went to live chat and said i didnt qualify. Live chat took ages to respond everytime i asked a question and even replied something to me that was meant for another member of their casino. Won't be wasting my time and money there.

 

[bebo67]

I will be staying away from Madslots. I received an email stating that if i joined their casino i would be awarded free spins with no deposit. Clicked on Starburst and were not there. Went to live chat and said i didnt qualify. Live chat took ages to respond everytime i asked a question and even replied something to me that was meant for another member of their casino. Won't be wasting my time and money there.

That was the same thing that happened to me, I posted the email at the beginning of the thread. Crooks!

 

[shewoff]

The Big Runaround I really don,t know why they even try? Well that is not true I,am sure I do know why? But I will just say "BAD ROAD" when you deal with these hot rod,s.Peace Out! Out Of The Mist! shewoff​

 

[KasinoKing]

In my opinion I received 6200€ less that I should get, I did not break any rules etc. I cannot be satisfied with their service at all. I think their act is very harsh and intolerable and I would like to ask what other people here think? Also what does their casino rep Maurice and Colin think about this? They are posting here about their great experiences in online gambling and how they treat their players fairly and how reputable this casino is. However, I am missing 6200€.

You said you made a few deposits in November BEFORE taking this 100% bonus - but did you get ANY bonus(es) on any of those earlier deposits?

If not, then this bonus would be classed as your "sign-up" bonus and so IS subject to the x6 limit which is CLEARLY stated in their T&Cs.

Very bad news for you if this is the case, but at least you will have learned Lesson #1 for taking bonuses: ALWAYS read ALL the terms BEFORE you accept ANY bonus!

KK

 

[thedude-gasper]

You said you made a few deposits in November BEFORE taking this 100% bonus - but did you get ANY bonus(es) on any of those earlier deposits?

If not, then this bonus would be classed as your "sign-up" bonus and so IS subject to the x6 limit which is CLEARLY stated in their T&Cs.

Very bad news for you if this is the case, but at least you will have learned Lesson #1 for taking bonuses: ALWAYS read ALL the terms BEFORE you accept ANY bonus!

KK

I received bonuses in past (including signup bonus) so this was not signup bonus. This bonus was reload bonus.

 

[KasinoKing]

I received bonuses in past (including signup bonus) so this was not signup bonus. This bonus was reload bonus.

In that case, do not wait, Pitch-A-Bitch now!

This is CasinoMeister's FREE service to help players with problems at non-rogue casinos.
Before you start, make sure the casino in question is NOT in the Rogue Pit or on the No Can Do list.

To submit your PAB, click here: Pitch-A-Bitch
Be sure to read ALL the terms for submitting a PAB, including the Frequently Asked Questions here: PAB FAQs

This casino sounds well dodgy to me, and possibly a contender for the Rogue Pit...

KK

 

[maxd]

I received bonuses in past (including signup bonus) so this was not signup bonus. This bonus was reload bonus.

@ thedude : I have received your PAB and will look into it ASAP.

Please ensure that you have read and understood the Pitch-A-Bitch FAQ. It is required reading for all PABers. Among other things the FAQ details your responsibilities in the PAB process (section 3.11), including NOT posting on our forums about your issue while the PAB is in progress.

If you know and respect the FAQ things should proceed smoothly. Please ensure that you have read the Pitch-A-Bitch FAQ. Be warned that we tend to be unsympathetic to those that ask for our help but refuse to do their part by reading the FAQ.