wellcometheluc
Dormant account
- Joined
- Aug 3, 2009
- Location
- CO
Hello.
Me need help, because i have problem with sportsbetting.com . I have made withdrawal request and they have asked to send verification documents. All scan has been emailed 22 days ago and received. Each time when I ask them that with my scans I receive the same answer: "We have already forwarded the documents to our accounting department and documents are still under review. As soon as we have the resolution we will inform you". My betting account has not been closed. Funds have been debited, but the withdrawal has not been processed. I have not received from them any concrete answer.
I ask you the help as I do not know to whom more to address.
I hope for your help.
below some answers from sportsbetiing.com support
From: "support-sb2@sportsbetting.com" <support-sb2@sportsbetting.com>
To: wellcometheluc@yahoo.com
Sent: Saturday, July 18, 2009 11:03:25 AM
Subject: SPORTSBETTING.COM Withdraw Receipt
Thank you for choosing us for your gaming entertainment. We hope you had great experience and that you'll visit us again soon.
This is only a RECEIPT to confirm your recent withdrawal request. All withdrawals via check can be redeemed at any bank or financial institution. A cashier check can take about 7 to 10 business days to be processed and delivered. If your check has not arrived within 14 business days of your requested date, or you have any other questions about your withdrawal, please email our customer service support team.
Your Withdrawal Receipt
Transaction #: 10062097
Customer ID: 282107415
First Name: anton
Last Name: tarrasov
Street: 58 River Str
City: Milford
State/Prov: connecticut
ZIP/Postal: 06460-3381
Country: United States
Email: wellcometheluc@yahoo.com
Withdrawal Amount: $2,500.00
Withdraw YYYY-MM-DD: 2009-07-18.10:57
Withdrawal Type: Check
Express Courier: No
If you wish to change any aspect of this withdrawal, please contact us as soon as possible at cashier@gaminghelp.com
Thanks again for choosing us and we'll have the funds sent to you right away.
From: "support@sportsbetting.com" <support@sportsbetting.com>
To: wellcometheluc@yahoo.com
Sent: Tuesday, July 21, 2009 5:59:46 AM
Subject: From SPORTSBETTING.COM (LTK16401607004X)
Dear Anton,
Thank you for sending the documents. We have received the following documents:
1. Passport.
2. Utility Bill.
3. Bank Statement.
4. Self Declaration Letter.
We are forwarding the documents sent by you to the Accounting team and they will verify the same. Once we receive an update from them, we will get back to you through an e-mail.
Thank you for your patience.
Please feel free to contact us for any further queries and we will be glad to assist you.
Regards,
Austin Jones
From: "support@sportsbetting.com" <support@sportsbetting.com>
To: wellcometheluc@yahoo.com
Sent: Saturday, August 1, 2009 9:20:49 PM
Subject: From SPORTSBETTING.COM
Dear Anton,
This e-mail is in regard to the verification on your account.
We have already forwarded the documents to our accounting department and documents are still under review. As soon as we have the resolution we will inform you.
Please feel free to contact us for any further queries.
Regards,
Linda Fowler
Customer Service
Me need help, because i have problem with sportsbetting.com . I have made withdrawal request and they have asked to send verification documents. All scan has been emailed 22 days ago and received. Each time when I ask them that with my scans I receive the same answer: "We have already forwarded the documents to our accounting department and documents are still under review. As soon as we have the resolution we will inform you". My betting account has not been closed. Funds have been debited, but the withdrawal has not been processed. I have not received from them any concrete answer.
I ask you the help as I do not know to whom more to address.
I hope for your help.
below some answers from sportsbetiing.com support
From: "support-sb2@sportsbetting.com" <support-sb2@sportsbetting.com>
To: wellcometheluc@yahoo.com
Sent: Saturday, July 18, 2009 11:03:25 AM
Subject: SPORTSBETTING.COM Withdraw Receipt
Thank you for choosing us for your gaming entertainment. We hope you had great experience and that you'll visit us again soon.
This is only a RECEIPT to confirm your recent withdrawal request. All withdrawals via check can be redeemed at any bank or financial institution. A cashier check can take about 7 to 10 business days to be processed and delivered. If your check has not arrived within 14 business days of your requested date, or you have any other questions about your withdrawal, please email our customer service support team.
Your Withdrawal Receipt
Transaction #: 10062097
Customer ID: 282107415
First Name: anton
Last Name: tarrasov
Street: 58 River Str
City: Milford
State/Prov: connecticut
ZIP/Postal: 06460-3381
Country: United States
Email: wellcometheluc@yahoo.com
Withdrawal Amount: $2,500.00
Withdraw YYYY-MM-DD: 2009-07-18.10:57
Withdrawal Type: Check
Express Courier: No
If you wish to change any aspect of this withdrawal, please contact us as soon as possible at cashier@gaminghelp.com
Thanks again for choosing us and we'll have the funds sent to you right away.
From: "support@sportsbetting.com" <support@sportsbetting.com>
To: wellcometheluc@yahoo.com
Sent: Tuesday, July 21, 2009 5:59:46 AM
Subject: From SPORTSBETTING.COM (LTK16401607004X)
Dear Anton,
Thank you for sending the documents. We have received the following documents:
1. Passport.
2. Utility Bill.
3. Bank Statement.
4. Self Declaration Letter.
We are forwarding the documents sent by you to the Accounting team and they will verify the same. Once we receive an update from them, we will get back to you through an e-mail.
Thank you for your patience.
Please feel free to contact us for any further queries and we will be glad to assist you.
Regards,
Austin Jones
From: "support@sportsbetting.com" <support@sportsbetting.com>
To: wellcometheluc@yahoo.com
Sent: Saturday, August 1, 2009 9:20:49 PM
Subject: From SPORTSBETTING.COM
Dear Anton,
This e-mail is in regard to the verification on your account.
We have already forwarded the documents to our accounting department and documents are still under review. As soon as we have the resolution we will inform you.
Please feel free to contact us for any further queries.
Regards,
Linda Fowler
Customer Service