Spinson, a new Every Matrix Casino

[Nicola]

Licenced by UKGC and MGA, Spinson is a NetEnt, MicroGaming and Play'n'Go casino from Every Matrix.

Instead of a cash match bonus, you get up to 999 free spins for first deposit on selected NetEnt games (Starburst, Neon Staxx, Twin Spin, Gonzo's Quest or Wonky Wabbit)

--

My experience:

Deposited £200 and opted for 600 free spins on Twin Spin and won £109.83 (not a single 5 reel join up) There is no autoplay option on free spins!

Met wagering and requested a withdrawal of £700. An hour later received a e-mail congratulating me on my win saying the withdrawal had been sent. No documents requested.

I have been unforgiving of Every Matrix in the past due to all their complaints on CM, but if you haven't self-excluded or broken the rules then I give Spinson the thumbs up

 

[dunover]

I won't deposit at ANY EM site until they stop ripping players off with ex-post-facto SE FU's. Any if in any doubt, I recommend you people don't either. IMO they're as bad as Cassava/888.

 

[The Blue Anchor]

I won't deposit at ANY EM site until they stop ripping players off with ex-post-facto SE FU's. Any if in any doubt, I recommend you people don't either. IMO they're as bad as Cassava/888.

Agree totally. I had an offer from Play Hippo where I haven't played for some time. I logged on to live chat and asked if I was SE elsewhere with EM and they told me not to worry about it unless I had a withdrawal and then they would look. Which I think says it all. Avoid.

 

[Deeplay]

I have no idea if I am SE from any EM sites so wont take the risk. The bullshit they have put players through is enough for me never to sign up. Good though on your win and fast withdraw Nicola.

Also why some sites have no auto play is beyond me that really pisses me off! Maybe be a small issue for some but I know that Prospect Hall also dont have Autospin and you cant stop the spin or win animation on some games.
Enough for me not to deposit there again.

But as for EM casinos - no thanks

 

[dunover]

I have no idea if I am SE from any EM sites so wont take the risk. The bullshit they have put players through is enough for me never to sign up. Good though on your win and fast withdraw Nicola.

Also why some sites have no auto play is beyond me that really pisses me off! Maybe be a small issue for some but I know that Prospect Hall also dont have Autospin and you cant stop the spin or win animation on some games.
Enough for me not to deposit there again.

But as for EM casinos - no thanks

The do have autoplay - Netent disable it for their software when free spins are given on it.

They do this because when you've won your poxy 2.14 on St*rb*rst with your 50 free games at 10, it reverts to 'you are now playing with your own money' so you then go and carry and press start without realizing your default stake is £2 and then lose your meagre returns in one spin...

 

[brianmon]

There is no autoplay option on free spins!

Try 'free mouse auto clicker' next time you have a lot of free spins to get through
you can download it from - xxx.advanced-mouse-auto-clicker.com

just set a time interval, 1 second for example, place the mouse button over spin and press ctl+F2 to start, ctr+F3 to stop it.

or you could (in theory ) set it at 1/10 of a second to 'click through' DOA spins

just make sure you don't move the mouse while it's running, otherwise you might start clicking 'max bet'



Oh, and I think I'll give their welcome bonus a miss

First Deposit Free Spins All members at Spinson will receive up to 999 extra free spins on their first deposit. Just choose the matching bonus when making your first deposit. The free spins winnings have a wagering requirement of 35x, within 3 days and you need to turnover your deposited amount 5x.

If you deposit £200, like Nicola did, you've got £1000 to wager from the deposit, before you even think about the 35x WR on whatever you win from the free spins, and only 3 days to do it in

 

[dave1888]

Licenced by UKGC and MGA, Spinson is a NetEnt, MicroGaming and Play'n'Go casino from Every Matrix.

Instead of a cash match bonus, you get up to 999 free spins for first deposit on selected NetEnt games (Starburst, Neon Staxx, Twin Spin, Gonzo's Quest or Wonky Wabbit)

--

My experience:

Deposited £200 and opted for 600 free spins on Twin Spin and won £109.83 (not a single 5 reel join up) There is no autoplay option on free spins!

Met wagering and requested a withdrawal of £700. An hour later received a e-mail congratulating me on my win saying the withdrawal had been sent. No documents requested.

I have been unforgiving of Every Matrix in the past due to all their complaints on CM, but if you haven't self-excluded or broken the rules then I give Spinson the thumbs up

You deserve the money for doing 600 spins on Twin Spin with no autoplay allowed That must have been an excruciating process hahaha!

 

[Simmo!]

Try 'free mouse auto clicker' next time you have a lot of free spins to get through
you can download it from - xxx.advanced-mouse-auto-clicker.com

just set a time interval, 1 second for example, place the mouse button over spin and press ctl+F2 to start, ctr+F3 to stop it.

or you could (in theory ) set it at 1/10 of a second to 'click through' DOA spins

Isn't that a bit risky? Casinos used to have rules about bots and one of the give-aways was the consistency of the mouse click.

 

[PaaskeDenmark]

Isn't that a bit risky? Casinos used to have rules about bots and one of the give-aways was the consistency of the mouse click.

I would like to see the casino proof that I have or someone else have been using an auto mouse clicker. And in reality it makes no difference and each spin is random anyways.

 

[brianmon]

Isn't that a bit risky? Casinos used to have rules about bots and one of the give-aways was the consistency of the mouse click.

It's just the equivalent of pressing spin/stop really, it can't do any more or less than you can do with your finger on a mouse button.
Bots tend to bypass the user interface and communicate directly with the server

 

[Tirilej]

I doubt that any casino would check if anyone are using something when playing free spins.
Winnings denied! You didn't use your finger clicking the mouse!

Normally you can use autospin but in this case it's a good idea for a stand-in clicker....

 

[dunover]

Isn't that a bit risky? Casinos used to have rules about bots and one of the give-aways was the consistency of the mouse click.

I don't see why in the case of slots - you just lose your 4p per pound 3 times quicker.

 

[asm]

I joined this casino and only noticed it's Everymatrix during depositing (I refuse to play everymatrix because they're shady). Good thing I didn't back down and tripled my deposit and withdrew.

 

[asadzareef89]

seriously though what i dont understand is why everyone is slating EM, they are a massive brand with hundreds of thousands of people playing probably and once in a while some players get through to sign up to another em site which happens to other brands as well

I dont think they are shady as i never once had a problem withdrawing from any EM casino and most pay within hours

SE is very tricky as some people do it on purpose so in case of a loss they can just claim self exclusion(there's examples of that on CM)

Although i wouldn't play Spinson either as there's no DOA that i could find in search which is the reason i stopped playing playhippo as well

 

[asm]

"I dont think they are shady as i never once had a problem"
Well that's good for you. I have.


I guess heroin isn't a problem, as I've never had a problem with it.

 

[spintee]

I would like to see the casino proof that I have or someone else have been using an auto mouse clicker. And in reality it makes no difference and each spin is random anyways.

Your right but casino is always right also, Use of bots etc is a no go, But like you say what possible advantage can quick spins give? Also I some what agree with Dunover as everymatrix is a hit and miss in recent times, They have some good casino on the list but also some that I would touch with somebody else cash,

 

[spintee]

What aload of wank, Deposit and not even sign u spins so much for spinson casino, more like nospins casino, tried email as no live chat and brings up microsoft emai what not used in years,
Take Dunovers advice, I hopefully get a nice win and take out

 

[randomiam]

not a fan of everymatrix but the do have some good casinos like next and casino luck.
35 rollover on spins winnings is harsh sine you dropping alot to get them not to mention if you spins get nothing you still have to play your deposit 5 times to cash out
think this one is a pass from me

 

[spintee]

Update::: Sent an email and received a reply whiten 5 minutes, free spins added straight away, There is a couple of hick ups low, For instance I used the 10 free spins on starburst and free spins for deposit, It seems you can only use one bonus one at a time,

I had to cancel one set so I could claim the winnings for the next set of free spin wins, Plus had to log in an out to activate, a good few slots would not open up?

No live chat, Could not find a contact number, Any site that is missing a live chat should be avoided, Albeit the email was replied to in a good time.

 

[dunover]

Nospins?? Very good Spintee. Would you play at a site which is an anagram of 'Piss Onn'?

 

[spintee]

Nospins?? Very good Spintee. Would you play at a site which is an anagram of 'Piss Onn'?

LoL, I did do mate and got pissed on, NETHER again, At least I can blame it on 50% Nicola & 50% on the drink,

Any person thinking about a deposit should at least wait a bit and thats pushing it,

 

[hhhelllo]

we have to admit that casinoluck/nextcasino help a lot with everymatrix image... I wouldnt touch any other EM casino

 

[Spinson]

spinson

Licenced by UKGC and MGA, Spinson is a NetEnt, MicroGaming and Play'n'Go casino from Every Matrix.

Instead of a cash match bonus, you get up to 999 free spins for first deposit on selected NetEnt games (Starburst, Neon Staxx, Twin Spin, Gonzo's Quest or Wonky Wabbit)

--

My experience:

Deposited £200 and opted for 600 free spins on Twin Spin and won £109.83 (not a single 5 reel join up) There is no autoplay option on free spins!

Met wagering and requested a withdrawal of £700. An hour later received a e-mail congratulating me on my win saying the withdrawal had been sent. No documents requested.

I have been unforgiving of Every Matrix in the past due to all their complaints on CM, but if you haven't self-excluded or broken the rules then I give Spinson the thumbs up

Hi we might be a bit late on the ball here - since we focus on getting everything working as smoothly as possible before stepping into the different forums.

Thanks for your feedback

When it comes to the Self Exclusion issues, which we agree it is an issue that affects UK players only. So if you are Self excluded on one site, we have to close down the account within a reasonable time period, in the T&C that is listed as 5 days. From our end we have taken the stance that as soon as an account is closed the remaining balance should be returned to the player.

But we want to highlight a part here - and that is that we try to give the money back if there is a positive balance, no matter if it is a win or a loss in total. We do not give back any lost funds. So basically it is as normal, if you win you win if you lose you lose. We however recommends that you check with support to see if your account is closed.

There are some instances when Every Matrix refuses to refund the money - even though we as operators ask for it to be done, and that is when a player has tried to abuse the system by blocking themselves on one site, try to gamble on another site and then try to claim the money back since they are excluded on one site.

For European players (non UK) this is not an issue since you block yourself from the Casino and not from the license.


Have a great day
Kim

 

[Spinson]

I have no idea if I am SE from any EM sites so wont take the risk. The bullshit they have put players through is enough for me never to sign up. Good though on your win and fast withdraw Nicola.

Also why some sites have no auto play is beyond me that really pisses me off! Maybe be a small issue for some but I know that Prospect Hall also dont have Autospin and you cant stop the spin or win animation on some games.
Enough for me not to deposit there again.

But as for EM casinos - no thanks

You can always check with support at any site if you are self excluded, we do not want player that are excluded to signup either - especially if they have closed their account because they had problem with gambling to much. If they just dont like a specific site there is a option to just close the account.

When it comes to Autospin on NetEnt free spins we can sadly not offer that - not sure you can do that on any casino?
But we are aware it is a bit frustrating especially when we give out 999 free spins some times - just see it as a clicking exercise

Regards
Kim

 

[Spinson]

I joined this casino and only noticed it's Everymatrix during depositing (I refuse to play everymatrix because they're shady). Good thing I didn't back down and tripled my deposit and withdrew.

Congrats on the winnings, all EM brands are not the same, we are all run independently and have all different ways of treating our players like any Starbuck shop has good and not so good "baristas" working behind the counter.

But only one thing that can change players view point of EM and some of the brands using their services, and it is just to lead with good treatment of players.

I hope your cash out went smoothly as well.

Regards
Kim

 

[Spinson]

Although i wouldn't play Spinson either as there's no DOA that i could find in search which is the reason i stopped playing playhippo as well

DOA is available - just not all games where released from day one, but I know in the last batch when the jackpot games where added Dead or Alive was added as well. It is a game available in 100's of sites and I hope that is not the only reason you choose a casino


Regards
Kim

 

[Tirilej]

Hi we might be a bit late on the ball here - since we focus on getting everything working as smoothly as possible before stepping into the different forums.

Thanks for your feedback

When it comes to the Self Exclusion issues, which we agree it is an issue that affects UK players only. So if you are Self excluded on one site, we have to close down the account within a reasonable time period, in the T&C that is listed as 5 days. From our end we have taken the stance that as soon as an account is closed the remaining balance should be returned to the player.

But we want to highlight a part here - and that is that we try to give the money back if there is a positive balance, no matter if it is a win or a loss in total. We do not give back any lost funds. So basically it is as normal, if you win you win if you lose you lose. We however recommends that you check with support to see if your account is closed.

There are some instances when Every Matrix refuses to refund the money - even though we as operators ask for it to be done, and that is when a player has tried to abuse the system by blocking themselves on one site, try to gamble on another site and then try to claim the money back since they are excluded on one site.

For European players (non UK) this is not an issue since you block yourself from the Casino and not from the license.


Have a great day
Kim

So you're saying that anyone who's not from the uk can sign up at your casino even if they are self excluded from other EM casinos, or are you saying that the rule is for all EM sites? I hope you know that there are people from other countries that have had their accounts closed, and denied their winnings, not just people from the UK.

Are the rules changed in that case on all EM sites because normally there are the same rules no matter where you're from?

So if someone still have wagering to do and only have bonus left on their account when you're closing it will you pay that? Silly question maybe, but you do know that people are betting higher if they have a bonus and are losing their own money first.

I also hope EM won't keep on saying that every player who have self excluded are signing up to a new casino just to abuse the system, even if I'm sure they do exist.

I must say it's refreshing with someone who are willing to talk about these things

 

[asadzareef89]

DOA is available - just not all games where released from day one, but I know in the last batch when the jackpot games where added Dead or Alive was added as well. It is a game available in 100's of sites and I hope that is not the only reason you choose a casino


Regards
Kim

Thnx,

Its not the only reason but one of a few

Netent only have 4-5 decent games(that i like) and as u can see on here DOA is probably the most played slot without a jackpot

Few more reasons are good support, fast withdrawals and decent T&C's

 

[Spinson]

So you're saying that anyone who's not from the uk can sign up at your casino even if they are self excluded from other EM casinos, or are you saying that the rule is for all EM sites? I hope you know that there are people from other countries that have had their accounts closed, and denied their winnings, not just people from the UK.

Are the rules changed in that case on all EM sites because normally there are the same rules no matter where you're from?

So if someone still have wagering to do and only have bonus left on their account when you're closing it will you pay that? Silly question maybe, but you do know that people are betting higher if they have a bonus and are losing their own money first.

I also hope EM won't keep on saying that every player who have self excluded are signing up to a new casino just to abuse the system, even if I'm sure they do exist.

I must say it's refreshing with someone who are willing to talk about these things

Hi, thank you for your questions

What we have been told - and how we have been acted since the launch of Spinson (late Nov 2015) is that all players playing under the LGA license - so the European License, self exclude themselves from the Casino and not the License, something that has been approved by the LGA since it was unfair to ask the players to keep track of which casino is connected to which license.

For UK players under the UK Gambling Commission however they took another stand on things - saying that a player blocks themselves from the License and not just the single operator they are closing down under.

So for a non UK player coming to us - we are as any stand alone casino and we can and will not blame on any Self Exclusion to not pay for winnings - it is gambling, if you win you win if you lose you lose but hopefully you will have a good time, with fun games and friendly customer support that can help.

For UK players coming to us - we have a policy at Spinson to always pay back the balance of the players account - BUT our T&C do say that we have the right to keep the money, the T&C for UK is written by the licensee holder - so it is the same for all brands using the license, and we think it is a pretty unfair rule. The T&C for UK says

"...Should you self-exclude from at least one of the websites managed and operated by us and afterwards, during the applicable self-exclusion period, succeed in opening an account, depositing and playing on another website managed by us, your deposited amounts and your subsequent winnings, if any, shall be forfeited by you, retained by us and you agree to waive any and all claims relating to the respective amounts"

How we want to treat it is like this

"Should you self-exclude from at least one of the websites managed and operated by us and afterwards, during the applicable self-exclusion period, succeed in opening an account, depositing and playing on another website managed by us, your remaining balance of the closed account will be returned to you. No deposited amounts will be refunded if wagered and lost, and any remaining bonus will be voided"

So for your other question - if they have a bonus active that will not be included in the return of the balance. That situation has however not occurred, so it could of course be good to have a clearer set of rules for that situation. So will take that question and pass it on upwards and come back with a answer to it.

How other EM sites are treating their players and interpret how the T&C should be read and used (even though T&C should not have any lea ways for your own interpretations) we at Spinson can not answer for.

One reason we joined here is to talk for our cases and how we treat our members, and I mentioned in another post that I hope players will judge us for what we do and not for what others have done.

Regards
Kim

 

[Spinson]

Thnx,

Its not the only reason but one of a few

Netent only have 4-5 decent games(that i like) and as u can see on here DOA is probably the most played slot without a jackpot

Few more reasons are good support, fast withdrawals and decent T&C's

All good reasons to choose a casino.

We know our strengths and weaknesses - so I would say we would qualify for all of them - the only thing that we have received fair criticism about is a lack of a Live Chat (looked in to adding it in Q2) even though our support team is usually quite quick on replying and being able to manage and find a solution in one go, instead of emailing back and forth.

Have a great day
Kim

 

[Pontus]

Great casino

I really like Spinson! I've been playing there a lot. When I first joined a couple of month ago I got all the Free Spins that was promised without any complications. I won and made a withdrawal which took 1-2 hours. Easy terms.

I also had to contact them because of some questions I had to ask. The mail speed process was almost like a live chat. I'm very impressed.

Keep up the good work!

 

[Jono777]

The cynic in me says 'Rep in Sweden and a member I don't see post very often' also from Sweden

Apologies if way off the mark but there has been an awful lot of 'self promotion' via multiple accounts of late!

 

[spintee]

I think we all appreciate your time especially with the EM clause for U.K players


You did state that you do not have to refund U.K players back? I am afraid you have not got a leg to stand on there, If a player lose a load of cash and than gets told he has SE from another EM site and there not getting a refund or winnings than I think you may be in the wrong,

There has been so much gone on with this I have lost track, I personally do not put the blame on the casino but infact EM them selfs, It has been going on for some time but seems to have quiet down now

All this SE business should not of even happened in the first place if EV done the right thing to begin with, Not only has it put a bad name against casino's but the whole scenario to begin with seemed out of place,

Thanks again and hopefully we have another good rep on board

Hi, thank you for your questions

What we have been told - and how we have been acted since the launch of Spinson (late Nov 2015) is that all players playing under the LGA license - so the European License, self exclude themselves from the Casino and not the License, something that has been approved by the LGA since it was unfair to ask the players to keep track of which casino is connected to which license.

For UK players under the UK Gambling Commission however they took another stand on things - saying that a player blocks themselves from the License and not just the single operator they are closing down under.

So for a non UK player coming to us - we are as any stand alone casino and we can and will not blame on any Self Exclusion to not pay for winnings - it is gambling, if you win you win if you lose you lose but hopefully you will have a good time, with fun games and friendly customer support that can help.

For UK players coming to us - we have a policy at Spinson to always pay back the balance of the players account - BUT our T&C do say that we have the right to keep the money, the T&C for UK is written by the licensee holder - so it is the same for all brands using the license, and we think it is a pretty unfair rule. The T&C for UK says

"...Should you self-exclude from at least one of the websites managed and operated by us and afterwards, during the applicable self-exclusion period, succeed in opening an account, depositing and playing on another website managed by us, your deposited amounts and your subsequent winnings, if any, shall be forfeited by you, retained by us and you agree to waive any and all claims relating to the respective amounts"

How we want to treat it is like this

"Should you self-exclude from at least one of the websites managed and operated by us and afterwards, during the applicable self-exclusion period, succeed in opening an account, depositing and playing on another website managed by us, your remaining balance of the closed account will be returned to you. No deposited amounts will be refunded if wagered and lost, and any remaining bonus will be voided"

So for your other question - if they have a bonus active that will not be included in the return of the balance. That situation has however not occurred, so it could of course be good to have a clearer set of rules for that situation. So will take that question and pass it on upwards and come back with a answer to it.

How other EM sites are treating their players and interpret how the T&C should be read and used (even though T&C should not have any lea ways for your own interpretations) we at Spinson can not answer for.

One reason we joined here is to talk for our cases and how we treat our members, and I mentioned in another post that I hope players will judge us for what we do and not for what others have done.

Regards
Kim

 

[hedgehok]

The cynic in me says 'Rep in Sweden and a member I don't see post very often' also from Sweden

Apologies if way off the mark but there has been an awful lot of 'self promotion' via multiple accounts of late!

I think in this case you see ghosts

 

[Jono777]

I think in this case you see ghosts

" I see dead people"

 

[Tirilej]

" I see dead people"

Remember there are an awful lots of Swedes in this business.

Living ones and most of them are so young they have no clue where that quote came from either

 

[Spinson]

I think in this case you see ghosts

" I see dead people"

Remember there are an awful lots of Swedes in this business.

Living ones and most of them are so young they have no clue where that quote came from either

We are indeed a lot of Swedes in this industry even though most of us are working from Malta or and not so many are actually sitting in Sweden

I would not say we are trying to self promote the casino, but explain our stand since a topic was generated where we was mentioned in the head line, even though we came back with a reply a bit late on this one, since we did not have any representation on the forum.

Regarding the lovely quote - you would almost not recognize the boy when he is a cow boy toting "redneck" in the Entourage movie

Regards
Kim

 

[Spinson]

I think we all appreciate your time especially with the EM clause for U.K players

....
You did state that you do not have to refund U.K players back? I am afraid you have not got a leg to stand on there, If a player lose a load of cash and than gets told he has SE from another EM site and there not getting a refund or winnings than I think you may be in the wrong,


...

It is based on the FAQ from theUK Gambling Commission - Old / Expired Link and has apparently been tested in some court cases. Which ones and the situation around it I do not know. It however more states the the UK Gambling Commission can not help with re claiming money.

Best solution would be that they could not signup with the same details and have it linked Pan European, if you truly self exclude for gambling reasons, I think we as operators should do our best to prevent them from playing, no matter what license the casino is on, it is not like one license (UK and EU know) is better from a gambling problem perspective then another one.

The best would be that the player can get the break they say they need, or that they close down the account "normally" for just the operator they are disappointed with.

Regards
Kim

 

[hedgehok]

We are indeed a lot of Swedes in this industry even though most of us are working from Malta or and not so many are actually sitting in Sweden

I would not say we are trying to self promote the casino, but explain our stand since a topic was generated where we was mentioned in the head line, even though we came back with a reply a bit late on this one, since we did not have any representation on the forum.

Regarding the lovely quote - you would almost not recognize the boy when he is a cow boy toting "redneck" in the Entourage movie

Regards
Kim

Don't worry. We had a couple of shills promoting some crap casinos here recently. I'm sure your brand is decent and we are glad that you are available if any issues occur on your casino.