jaywas
Newbie member
- Joined
- Dec 2, 2018
- Location
- west midlands
Hi all.
My wife made a withdrawal request from Casoola, this was last Sunday.
Casoola asked for documents so sent them same day, they have only replied today(it says takes upto 72 hours) so was longer than that.
They are saying the deposit method is not allowed, she deposited using my paypal account.
We have a joint bank account, so the card linked to paypal is hers.
They have sent her a 3rd party usage form for me to fill in to giver her permission to use my paypal account.
Does this sound correct? i though it was the card that links to paypal not just the account holder.
She is getting worried that she wont get her money, she also has a £200 balance but the account has been restricted since the documents request.
Will she get her money??
My wife made a withdrawal request from Casoola, this was last Sunday.
Casoola asked for documents so sent them same day, they have only replied today(it says takes upto 72 hours) so was longer than that.
They are saying the deposit method is not allowed, she deposited using my paypal account.
We have a joint bank account, so the card linked to paypal is hers.
They have sent her a 3rd party usage form for me to fill in to giver her permission to use my paypal account.
Does this sound correct? i though it was the card that links to paypal not just the account holder.
She is getting worried that she wont get her money, she also has a £200 balance but the account has been restricted since the documents request.
Will she get her money??