Hello.
I have problem with withdrawal from SLOTSOASIS casino.
Im sended request for withdrawal 26.october.It was 53 days back.Im still waiting for my money...
This situation is normaly in casinos (slotsoasis,rushmore,cherry red,pure vegas) ?
Chronology:
26.october - first withdrawal request
9.november - casino sended me this:
The Withdrawals department have asked that they speak with you to take some more details from you. We would appreciate it if you could please reply with the following information even if you have given us this before.
BANK NAME
BANK ADDRESS
etc..
etc...
Once we this is received it will be passed to withdrawals department to double check and you will be updated once it has been sent.
Thank you again for your patience and for working with us to get passed this unforeseen issue.
9.november - Im sended this documents in the casino
14.november - Im sended email in the casino,because my money not arrived
16.november - casino sended me this:
We would like to advise you that your withdrawal from October 26st was processed today November 16th. It can take up to 10 business days from this date, not including the weekends, to receive your funds.
Thank you for your cooperation and we do sincerely apologise for any inconvenience this may have cause.
7.december - Im sended email in the casino,because my money still not arrived
11.december - casino sended me this:
I'm sorry for the miscommunication unfortunately we had a slight delay, but your funds are being resent and should be with you soon.
Im still waiting....
What do you think about this delay?
I have problem with withdrawal from SLOTSOASIS casino.
Im sended request for withdrawal 26.october.It was 53 days back.Im still waiting for my money...
This situation is normaly in casinos (slotsoasis,rushmore,cherry red,pure vegas) ?
Chronology:
26.october - first withdrawal request
9.november - casino sended me this:
The Withdrawals department have asked that they speak with you to take some more details from you. We would appreciate it if you could please reply with the following information even if you have given us this before.
BANK NAME
BANK ADDRESS
etc..
etc...
Once we this is received it will be passed to withdrawals department to double check and you will be updated once it has been sent.
Thank you again for your patience and for working with us to get passed this unforeseen issue.
9.november - Im sended this documents in the casino
14.november - Im sended email in the casino,because my money not arrived
16.november - casino sended me this:
We would like to advise you that your withdrawal from October 26st was processed today November 16th. It can take up to 10 business days from this date, not including the weekends, to receive your funds.
Thank you for your cooperation and we do sincerely apologise for any inconvenience this may have cause.
7.december - Im sended email in the casino,because my money still not arrived
11.december - casino sended me this:
I'm sorry for the miscommunication unfortunately we had a slight delay, but your funds are being resent and should be with you soon.
Im still waiting....
What do you think about this delay?