Over the past 6 months slotsmillion has gone down the pan IMO. They used to be speedy with their withdrawals but now you literally have to beg for your money if it's a "large" amount. I've noticed everytime I withdraw upto £200 it's processed within 6-48 hours. But it's been 72 hours for my current withdrawal and it's still pending. Yesterday I was told it would be in my Skrill account by the end of the day.... It wasn't. And this morning I was told it could take another 5 days. It's just unacceptable from a casino that supposedly prides itself on "fast withdrawals within 1-2 business days max". I used to be a VIP at slotsmillion but stopped playing there as much when things started going wrong.
The website crashes everytime there's a free spins promotion as I assume their server can't handle everyone accessing the website in a short period of time. The customer service used to give detailed and helpful answers but now it seems they just give generic copy and paste answers.
I'm still waiting for my withdrawal to processed. Contacted live chat several times and they said they've contacted the finance department who said they are "finalising my withdrawal".... Which clearly doesn't mean anything if they say it will still take 5 days to reach my Skrill account.
I've noticed a lot of people saying withdrawals from slotsmillion now take forever. It seems like they have kept the same number of staff they had when they first started and now can't handle the amount of withdrawals I'll update when/if I finally receive my withdrawal.
The website crashes everytime there's a free spins promotion as I assume their server can't handle everyone accessing the website in a short period of time. The customer service used to give detailed and helpful answers but now it seems they just give generic copy and paste answers.
I'm still waiting for my withdrawal to processed. Contacted live chat several times and they said they've contacted the finance department who said they are "finalising my withdrawal".... Which clearly doesn't mean anything if they say it will still take 5 days to reach my Skrill account.
I've noticed a lot of people saying withdrawals from slotsmillion now take forever. It seems like they have kept the same number of staff they had when they first started and now can't handle the amount of withdrawals I'll update when/if I finally receive my withdrawal.