Slight Problem with withdraw

[premiergaming]

Don't get me wrong here as i have no problem with the Casino its self and enjoy playing at Video Slots.

I recently had quite a good win at Video Slots but they will only let me withdraw £10,000 a Month.

Is this fair do you think? What are your opinions.

Thanks

 

[CraiGDaniel]

How good a win are we talking.. on what game? Need more info really. Also did you take a bonus etc.

 

[premiergaming]

Life changing Money. This was not off a Bonus

 

[Dinahnana]

Don't get me wrong here as i have no problem with the Casino its self and enjoy playing at Video Slots.

I recently had quite a good win at Video Slots but they will only let me withdraw £10,000 a Month.

Is this fair do you think? What are your opinions.

Thanks

If its in the t&c's then its fair. Why don't you PM the rep Lucas to see if he can help you get more. He is a very cool guy and a great rep
https://www.casinomeister.com/forums/members/
Congrats on the awesome win BTW

 

[premiergaming]

Yeah i speak with Lucas but he has said there is nothing they can do sadly. But if you were a VIP player then there would not be a problem which i find a bit unfair.

 

[maphesto]

If you can tell us how much you won it will be easier for us to decide if it's fair or not. If you won 500 000 i think 50 months is too long...as an example.

From CM's standards:

Must pay winnings in a timely manner.*

 

[Dinahnana]

Yeah i speak with Lucas but he has said there is nothing they can do sadly. But if you were a VIP player then there would not be a problem which i find a bit unfair.

According to Bryan's info on here about Videoslots it states:

Payout Limits: 10,000 per month - Higher withdrawal limits are also available upon request. [ie; Should players want to increase their monthly withdrawal limits, they can send in a request to do so by contacting support.

So I really don't understand why they cannot grant your request.

 

[premiergaming]

If you can tell us how much you won it will be easier for us to decide if it's fair or not. If you won 500 000 i think 50 months is too long...as an example.

From CM's standards:

I wish it was £500,000

It was £90,000

 

[Jasminebed]

Congrats on your big win. I take it this was not a progressive win then.

If that is their terms, and Lucas has not offered to help accelerate payments, hold tight and keep making those monthly withdrawals.

I certainly hope that the funds are at least out of your account and non-reversable. If not, I strongly suggest you close your account until you are paid in full.

Could you tell us if it will take more than a year to receive all your funds? If it is more than a year, I think it's reasonable for an accredited casino to ensure that a player is paid in full within a year.

Edit... see that you did tell us while I was typing. While it would have been nice to see you paid faster, it's a very nice win and not that unreasonable a time frame. Perhaps if you close your account until you are paid in full, someone at Video Slots will decide they would rather have you and your 90K than you getting 10K a month to spend elsewhere.

 

[DepositSpinLose]

screenshots please

 

[premiergaming]

No this was Premier Roulette and Girls with Guns Slot. 9 Months this will take.

 

[rshkrn]

I wish it was £500,000

It was £90,000

firstly congrats....don't see much you can do, maybe you can continue to play small in the meantime and get the points to be a VIP..!?

 

[premiergaming]

I thought about that. But Lucas said its if the Casino Manager decides to contact you.

But holy Sh*t , The bet sizes i was betting last night i should be classed as a VIP lol.

 

[maphesto]

9 months is reasonable. I know that I probably would have said "I'll take 85 000 if I can receive those 85 within 2 months"...

 

[Dinahnana]

I thought about that. But Lucas said its if the Casino Manager decides to contact you.

But holy Sh*t , The bet sizes i was betting last night i should be classed as a VIP lol.

You can slap me if I am being nosy but how much did you win? EDIT just saw 90 grand. You are a lucky SOB. Anyway have patience the casino manager may get in contact you yet and your story will have a happy ending sooner (we hope)

 

[maphesto]

You can slap me if I am being nosy but how much did you win?

He answered...90 000£

EDIT: Nah, not a life changer, merely a night out...



Not at all jealous...

 

[Dinahnana]

He answered...90 000£

EDIT: Nah, not a life changer, merely a night out...



Not at all jealous...

Yeah I saw and edited my post.*





*I think we all are a little bit green with envy and wishing it was us

 

[Jasminebed]

90K would change my life, just not that much.

11 K changed my life for a year or so. Years ago 16K did change my life (not gambling, an inheritance that let me buy a home).

I would truly hate to see the OP not make good use of the money because it's tied up in a payment schedule.

Now of course the timeframe does not compare, but when I won more than could be paid in two months at Club Gold (5K at that time), they bumped me up a bit in VIP level, processed (but not paid) my withdrawal so it was not reversible.

If they process the withdrawal request and make payments on time, it is what you signed up for. I know most of us when we see withdrawal limitations think "Hey, that will never happen to me" or "Geez, I'd be estactic to get 10K a month for the next year".

It was merely a month from start to finish, but there was incredible anxiety involved with the whole process, and not just relying on the casino to do the right thing, but to rely on me to do the right thing.

I am proud to say I did the right thing, at least that time. I had a specific goal for 10K, and it was hard enough to stick to it with thousands in my bank until all of it was, and that was only over a month.

If Videoslots does not process your payment so you can't reverse it, close your account with them. You might not get paid faster, but you won't give it back at least.

Club Gold actually offered to close my account (and that was with funds non-reversible). I didn't choose to, and they actually came under a little fire for being overly nanny with me, but I saw it as caring. I deposited from my regular budget during that time, and over the past year and a half they have some back, lol.

Treat your winners like winners when they win, they will probably continue to be loyal. But don't just give lip service to responsible gambling, make that huge win processed and non-reversible, even if payments are over time.

 

[BMWSTACK]

Life changing Money. This was not off a Bonus

$90,000 could be life changing money if you lived in the woods, sleeping on brush and eating berries.

 

[Jasminebed]

$90,000 could be life changing money if you lived in the woods, sleeping on brush and eating berries.

Oh, don't be mean. 90K is big money, a substantial downpayment on a house, a trip around the world for two, staying home for a bit to care for your children instead of going to the office. Start-up for a business you've dreamed of for years.

Blowing it all on a weekend in Vegas. Don't you think losing 90K in a week would change your life?

If 90K will change the OP's life, I'm all for that over blowing it back because it's reversible.

 

[BMWSTACK]

Oh, don't be mean. 90K is big money, a substantial downpayment on a house, a trip around the world for two, staying home for a bit to care for your children instead of going to the office. Start-up for a business you've dreamed of for years.

Blowing it all on a weekend in Vegas. Don't you think losing 90K in a week would change your life?

If 90K will change the OP's life, I'm all for that over blowing it back because it's reversible.

Umm how is that being mean? What I state is how $90k is not life changing money IMO. Would I like $90k, sure it would help a lot, but when I think of life changing money I believe the term is associated with millions. I consider the term "life changing" the ability to never have to work again. $90k is not a lot of money these days, I don't even consider $500k life changing money, especially if having to pay taxes on such., 97% of people would probably have to continue to work in some way shape or form on $500k.

 

[bigjohn]

$90,000 could be life changing money if you lived in the woods, sleeping on brush and eating berries.

Jeez, Mr. Vanderbuilt! We can't all be millionaires.

I know an extra $90,000 would change my life a bit, congrats to the OP.

 

[BMWSTACK]

Jeez, Mr. Vanderbuilt! We can't all be millionaires.

I know an extra $90,000 would change my life a bit, congrats to the OP.

LOL I wish. Thats not intended to be I have so much money its nothing. Read my other post, my definition of life changing is a lot more. Shit a cashout on a max cash ND chip would be large money for me these days.

 

[Nifty29]

You accepted these terms when you signed up.

So, I don't see your problem here. If you wanted more, then there are other casinos that can cater for your needs.

 

[Tropicana50]

LOL I wish. Thats not intended to be I have so much money its nothing. Read my other post, my definition of life changing is a lot more. Shit a cashout on a max cash ND chip would be large money for me these days.

[X] Brag.

- T

 

[Dinahnana]

Oh, don't be mean. 90K is big money, a substantial downpayment on a house, a trip around the world for two, staying home for a bit to care for your children instead of going to the office. Start-up for a business you've dreamed of for years.

Blowing it all on a weekend in Vegas. Don't you think losing 90K in a week would change your life?

If 90K will change the OP's life, I'm all for that over blowing it back because it's reversible.

90K would change my life for sure. Buy a few gadgets, new furniture buy something very nice for the folks. A great vacation plus money to save. I certainly wouldn't say no

 

[paul7388]

great win the sort I could only dream of, id love it in one go as well but keep thinking if it was me and guaranteed id get it then £10,000 a month for 9 months would be great save me squandering it all at once lol, and BMW its $150,000 he won not $90,000 so id class it as pretty life changing for most unless they are very well off.

 

[dunover]

Lucas?? Any comment? Anyway, if you are high-rolling in order to win 5-figure sums then common sense decrees you will thoroughly check the T&C's first to ensure you will be paid in a timely manner. There are a few occasions when a small depositor has an incredible run, raising stakes and building up a monster balance therefore they don't genuinely expect at the outset to fall foul of any cash-out limits until later.
But if you are a big player, play at the big sites.
At least it's Videoslots and not some bandit-country casino.

 

[quber]

I agree with Jasminebed, don't spend a penny with them until you have the full payment and that may speed them up. Very shortsighted of them, if you have the full amount in your bank they have a good chance of you continuing to deposit but if you don't make a deposit there they are the ones losing that money to another site.

 

[KasinoKing]

Umm how is that being mean? What I state is how $90k is not life changing money IMO. Would I like $90k, sure it would help a lot, but when I think of life changing money I believe the term is associated with millions. I consider the term "life changing" the ability to never have to work again. $90k is not a lot of money these days, I don't even consider $500k life changing money, especially if having to pay taxes on such., 97% of people would probably have to continue to work in some way shape or form on $500k.

I know nothing about the OP's personal situation, but in the UK the majority of people have huge debts and live close to the poverty line their whole lives. For most people here, even £10K to clear their debts would make their lives MUCH easier.
Even if he's not in that unfortunate situation, £90K is still a HUGE wedge of cash for anyone over here.
Oh, and it is Pounds - so it a bit over $150,000.

Congratulations Premier, on your fantastic win!

KK

 

[dunover]

I know nothing about the OP's personal situation, but in the UK the majority of people have huge debts and live close to the poverty line their whole lives. For most people here, even £10K to clear their debts would make their lives MUCH easier. Even if he's not in that unfortunate situation, £90K is still a HUGE wedge of cash for anyone over here.
Oh, and it is Pounds - so it a bit over $150,000.

Congratulations Premier, on your fantastic win!

KK

Crikey! Not round here they don't! You do have Hastings as your location which is DSS town admittedly, but anyone would think we all live in Tower Hamlets to read your post! 90k won't even buy you a dump to live in unless you are in terrace-town up north somewhere. All I would do with it is knock a wedge off the mortgage and get a newer motor. Oh yeah, and risk 2k at £2.70 a spin on BDBA...

 

[dunover]

9 months is reasonable. I know that I probably would have said "I'll take 85 000 if I can receive those 85 within 2 months"...

That frankly is nonsense. The player won 90k, he should get 90k. No more, no less.

'Going in under' like you suggest and paying 5k for the quicker pay out simply encourages restrictive withdrawal terms.

Isn't that exactly what the poor woman at Joyland (PlayTech) did with her near £3million jackpot? She would have had to wait years for her money due to their rogue application of monthly limits to jackpots even though they had been paid the full amount up front by PlayTech.
So panicked by this, she accepted about 60% of it IIRC as one final payment and the other million plus disappeared into the ether at Joyland, no doubt a nice bonus to the owners who effectively won a jackpot too without pressing the 'start' button once.

This sorry tale is to date possibly the number one rogue incident in CM archives, and should never be forgotten.

 

[Dinahnana]

Crikey! Not round here they don't! You do have Hastings as your location which is DSS town admittedly, but anyone would think we all live in Tower Hamlets to read your post! 90k won't even buy you a dump to live in unless you are in terrace-town up north somewhere. All I would do with it is knock a wedge off the mortgage and get a newer motor. Oh yeah, and risk 2k at £2.70 a spin on BDBA...

Knocking a big chunk off your mortgage is an investment because you'll end up paying it off faster and save quite a lot of money on the interest. Plus you could get a monster hit on BDBA and pay the rest of your mortgage off

 

[maphesto]

That frankly is nonsense. The player won 90k, he should get 90k. No more, no less.

'Going in under' like you suggest and paying 5k for the quicker pay out simply encourages restrictive withdrawal terms.

I would definately have taken 85k within two months than 90k in nine months! There are several aspects, one for sure is that even legit casinos can go bust (Purple Lounge) and then my money is gone. Videoslots aren't that big. Another is that that kind of money (85k) is better of invested in new deals or old loans (definately not gambling).

85k is almost what's left on my house mortgage where I pay interest every month..there is no interest to my advantage if the casino keep it. I would have gone PLUS if I had 85k now instead of 90k in nine months. There you have it!

Isn't that exactly what the poor woman at Joyland (PlayTech) did with her near £3million jackpot? She would have had to wait years for her money due to their rogue application of monthly limits to jackpots even though they had been paid the full amount up front by PlayTech.
So panicked by this, she accepted about 60% of it IIRC as one final payment and the other million plus disappeared into the ether at Joyland, no doubt a nice bonus to the owners who effectively won a jackpot too without pressing the 'start' button once.

This sorry tale is to date possibly the number one rogue incident in CM archives, and should never be forgotten.

It's not the same thing! Comparing easy maths for the house owner (me) where we are speaking of a win-win for me with 39 years...

Sylvia P. won $4,188,719.98 playing the Beach Life Jackpot at Joyland - a Playtech powered casino which is now part of the William Hill group. This "win" was publicized as one of the biggest jackpots ever paid out. The sad thing is she only received about half of the winnings.

When she signed up at Joyland, they had a policy of a max payout of 9k per month. Do the math - $4.2 million will take around 39 years to pay out.

Here's the thread:

https://www.casinomeister.com/forums/threads/stipulations-on-playtech-progressive-win.31033/

 

[VS_Lucas]

Hi All,

Congratulations to premiergaming on his big win!

As many of you may already know that our monthly limits on non jackpot wins are at 10k per month. – (This is shown on our page at CM as well as in our t&c’s.)

I have spoken to our VIP Manager and I’m informed that you are not yet classified as a VIP player.
I will personally keep you posted in the event that this changes and you reach vip status.

Again, congrats on your big winnings

I know I would probably take a nice trip to the Caribbean if I had won that amount of money.

Cheers!
Lucas

 

[premiergaming]

I know nothing about the OP's personal situation, but in the UK the majority of people have huge debts and live close to the poverty line their whole lives. For most people here, even £10K to clear their debts would make their lives MUCH easier.
Even if he's not in that unfortunate situation, £90K is still a HUGE wedge of cash for anyone over here.
Oh, and it is Pounds - so it a bit over $150,000.

Congratulations Premier, on your fantastic win!

KK

Agree. But gladly i am not in that situation and i actually do very well. And even though i have Money.

It still does not change the fact that £90,000 is life changing money. Any online Gambler that wins that amount should be very happy.

The only sad thing about this situation is that VideoSlots do not have Netent otherwise i would have had a good go on DOA.

 

[KasinoKing]

The only sad thing about this situation is that VideoSlots do not have Netent otherwise i would have had a good go on DOA.

Coming very soon... and DEFINITELY before you get to withdraw all your winnings.
PLEASE don't blow it all playing DOA @ £90/spin!

KK

 

[premiergaming]

Coming very soon... and DEFINITELY before you get to withdraw all your winnings.
PLEASE don't blow it all playing DOA @ £90/spin!

KK

Lol Due to there terms and conditions i wont be playing there no more. I should no better to be honest and should have looked them up before i played.

But still. This a good casino. But i will be heading over to Guts from now on.

When i come to think about it. They actually have done a good job of getting my first withdrawal made and did not stall. So at least i will be getting paid unlike many others which have being screwed by the rogues.

Just looks like its a waiting game. Thanks Videoslots.

 

[rockycatt]

was there a screen shot of this wonderful win congrats on the good luck have you ever had a win this size before

thank you god bless and keep up the good work R.C.

 

[Slotster!]

You accepted these terms when you signed up.

So, I don't see your problem here. If you wanted more, then there are other casinos that can cater for your needs.

See, this is of course completely accurate and absolutely right.

However... You don't think you're going to win $90K when you set off, and if casino's pay out regularly - you build up an expectation that they always will, regardless of the amount.

Of course he doesn't have a leg to stand on T&C's and rules wise - but it's incredibly short sighted of the casino to hide behind a 'VIP Status' excuse when they could have had a ton of this poured back in already if they just paid it. Really good marketing as well thanks to the inevitable glowing report/screenshots etc that would follow. As it stands, I'd make sure they didn't get a penny more out of me.

Whilst the input from Lucas is appreciated, I find it a bit distasteful/ill-judged to post a jaunty 'congratulations' message whilst confirming they're hanging on to his cash for nine months.

Not the greatest PR moment.

 

[rockycatt]

bed side manner is a good thing the op didn't open with a Title that he / she got screwed

the title =Slight Problem with withdraw the emphasis is on SLIGHT

 

[premiergaming]

was there a screen shot of this wonderful win congrats on the good luck have you ever had a win this size before

thank you god bless and keep up the good work R.C.

My account is now fully locked up. Im waiting for them to send me the email now with my big Wins. There is some amazing screenshots. I have a couple of small ones i already took.

 

[dunover]

I would definately have taken 85k within two months than 90k in nine months! There are several aspects, one for sure is that even legit casinos can go bust (Purple Lounge) and then my money is gone. Videoslots aren't that big. Another is that that kind of money (85k) is better of invested in new deals or old loans (definately not gambling).

85k is almost what's left on my house mortgage where I pay interest every month..there is no interest to my advantage if the casino keep it. I would have gone PLUS if I had 85k now instead of 90k in nine months. There you have it!




It's not the same thing! Comparing easy maths for the house owner (me) where we are speaking of a win-win for me with 39 years...



Here's the thread:

https://www.casinomeister.com/forums/threads/stipulations-on-playtech-progressive-win.31033/

I'm not being pedantic but I've got to pull you up on that one!
Say you have 180 months left on a 200k mortgage (15yrs, the time is not relevant could be 200 months or whatever.)
You pay 85k off NOW and save interest over 180 months as the loan is now only 115k. Fair enough.

OK, instead you're paying 10k a month off for the next nine months. So, for one month you pay interest on 190k. Next month you pay interest on 180k and so-on until you've paid 9x 10k payments in a row. Then you have the remaining 171 months paying interest on a 110k loan.

171 months' interest on a 110k loan is FAR cheaper than 180 months on a 115k loan. That 5k extra would save you 7.5k approx. at 5% minus the difference between the first 9 months where you had paid 85k up front while in the other scenario whereby it was going down in 10k steps over the first 9 months.

In the first 9 months your idea would save you about 300-350 over mine. Thereafter yours would cost you at least 7k more than mine. So, your idea would cost you at least 6.7k over the term of the mortgage.

 

[BMWSTACK]

Hi All,

I have spoken to our VIP Manager and I’m informed that you are not yet classified as a VIP player.
I will personally keep you posted in the event that this changes and you reach vip status.

Lucas

Well the only way it changes is if he continues to play correct?

Lol Due to there terms and conditions i wont be playing there no more. I should no better to be honest and should have looked them up before i played.

But still. This a good casino. But i will be heading over to Guts from now on.

When i come to think about it. They actually have done a good job of getting my first withdrawal made and did not stall. So at least i will be getting paid unlike many others which have being screwed by the rogues.

Just looks like its a waiting game. Thanks Videoslots.

Yes please don't play. Forget about the "VIP" status and take your monthly payout. If you want to play take it somewhere with better terms.

The $10,000 a month terms are pretty lame. That's about $2500 a week. Most rogues will even pay around $2500.00 a month. Too bad this wasn't brought up in discussion during baptism. IMO withdrawal limits should play a huge role in the accreditation process. On top of it all the T&C is so vague:

For winnings that are not categorized as progressive jackpots, the following applies:
•Account holders who are categorized as a VIP in our casino, will receive full payment within 10 working days, irrespective of the size of the winnings.
•Account holders who are not categorized as VIP players are paid winnings up to $ 10,000 immediately. Then the Account holder is paid an amount of $ 10,000 per month until all winnings has been received.

The old VIP status affects withdrawal clause. I call this the Slots Jungle clause .

I just reviewed a few of the accredited and cant find any other accredited that have terms this low.

 

[maphesto]

@Dunover:

Recalculate, my mortgage is zero when I pay 85k in full. I will show you later! I realized that we don't have the same type of house mortgage here as you have which didn't make it easier for you.

 

[Jasminebed]

Most mortgages here in Canada would only allow one "balloon" payment per year without penalty.

If the OP has a large goal or purchase that can't be achieved 10K at a time, he can purchase investments such as GICs that are locked down for a specific term.

Sometimes it is worse when you are winning.... try to keep a level head and avoid going on tilt.

 

[premiergaming]

Well the only way it changes is if he continues to play correct?





Yes please don't play. Forget about the "VIP" status and take your monthly payout. If you want to play take it somewhere with better terms.

The $10,000 a month terms are pretty lame. That's about $2500 a week. Most rogues will even pay around $2500.00 a month. Too bad this wasn't brought up in discussion during baptism. IMO withdrawal limits should play a huge role in the accreditation process. On top of it all the T&C is so vague:

For winnings that are not categorized as progressive jackpots, the following applies:
•Account holders who are categorized as a VIP in our casino, will receive full payment within 10 working days, irrespective of the size of the winnings.
•Account holders who are not categorized as VIP players are paid winnings up to $ 10,000 immediately. Then the Account holder is paid an amount of $ 10,000 per month until all winnings has been received.

The old VIP status affects withdrawal clause. I call this the Slots Jungle clause .

I just reviewed a few of the accredited and cant find any other accredited that have terms this low.

Yes i Agree. They have for sure lost a customer. For those who have not had a win like this at a online casino. All i can say really is that it is the 1 most annoying thing for a win like this. And to be honest it wasn't easy to lock my account. after i SELF EXCLUDED MY ACCOUNT FOR 30 DAYS , i asked them that if i came back tomorow could my account be opened. and they said which i quote '' Yes. But it will take 7 Days ''

 

[quber]

For winnings that are not categorized as progressive jackpots, the following applies:
•Account holders who are categorized as a VIP in our casino, will receive full payment within 10 working days, irrespective of the size of the winnings.
•Account holders who are not categorized as VIP players are paid winnings up to $ 10,000 immediately. Then the Account holder is paid an amount of $ 10,000 per month until all winnings has been received.

I don't see why it should make a difference if you are a VIP or not, if you win you should get paid.

The only reason I can see is because a VIP is more likely to spend it all back quicker whereas a non VIP wouldn't so they give a bit a month to try and keep him spending steadily. The predictable outcome is that the player stops playing there altogether in case he gets another big win, and that is exactly what happened.

How shortsighted this is and solely driven by greed, if this had been paid fully it would already be flowing back into the Casino I suspect. Now another casino will benefit from it.

 

[redsfan]

Just note the OP is from the UK and has won £90,000

This is $150,000 US and $162,000 AUS

 

[dunover]

@Dunover:

Recalculate, my mortgage is zero when I pay 85k in full. I will show you later! I realized that we don't have the same type of house mortgage here as you have which didn't make it easier for you.

OK, so you pay 85k off. No mortgage. Pay 90k off, no mortgage with 5k change to spend. Which is best?

(Sorry, but there's NO WAY you'll ever make a case to me that 85k in the hand is better than 90k...the numbers don't work.)