Casino2014man
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- Oct 24, 2014
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I am obviously in the industry so may see things different than most, but the fact that has made the newspapers to me is just a joke. What's next 'Morrisons sells £3 discounted chicken for £5 by mistake'?
Bookmakers have to protect themselves against human error by putting these rules in place. I myself have made such mistakes in a previous job and this rule has protected me. Just because someone typed in the wrong price does that mean the company has to suffer financially?
When these things happen, it's amazing how many 'innocent punters' will find out about the mistake and escalate the problem. There are apps that track errors like this and liabilities can build up very quickly. Most of the time it's not an option to take the mistake on the chin. The fact Skybet let this get this far must mean it's a significant amount of cash to lose.
I know most will disagree with me, but in the spirit of a discussion forum I thought I'd add the opinion of someone who has worked on the 'other side'
Mark
I understand what you are saying, but how many punters would have placed a bet based on the 25/1 only because of the price and the amazing value of the price? On this occasion, it worked in the punters favour and the bets won, but they get their odds drastically reduced. Would Skybet have refunded all bets placed at 25/1 if PSG had failed to score the second goal? Is that written into their T&C's ? And what happens in future if they advertise a better price than other bookmakers? If they decide to trim a few points of the price can they now do that with no comeback? I think it is quite right that this should be highlighted - if Morrison selle me my chicken at a price other than the advertised price, I am entitled to a refund, will Skybet compensate for their error?
That's the thing. These people backing the outcome because of the 'amazing price' are exactly those who know the price is wrong. I don't know what Sky's rules state but I have seen these bets refunded when they lose.
As per compensation, Mr Morrison will refund the difference - e.g. Give you the correct price. That's what Sky have done.
Mark
PS: edited to add, 9/2 to 25/1 is hardly trimming a few points. This would have been paid if anything near 9/2 I suspect.
Look, it's plainly obvious PSG with 10-men basically to score ONE goal and hang in there for a 2-2 draw was not of a 25-1 magnitude. I don't bet but as a soccer fan I can see it's a ridiculous price. Their terms (as with ANY casino/bookies have provision for this sort of error.)
The people who took this 25-1 were the same as the people who all ordered the iPad from Tesco Online:
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Tell the truth people - those who took the 25-1 and those that bought the iPad for £49.99 KNEW in their heart of hearts they weren't going to get it, they were just chancing their arm.
Tesco likewise had provisions in their online terms for such an error. Humans make mistakes, and people who input data onto dynamic or live website feeds can easily make a typo or error. That's why they have protective terms...
The results and publicity are embarrassing for the said companies, but that's as far as it goes. The 'innocent buyer' hasn't a leg to stand on.
So, if BMW's website has an error where say a £29,999 new M2 is advertised for £2,999 you'd all expect the company to bankrupt themselves selling their stock at a 90% loss?
Come on!
Thing is, in the examples you've given, the errors have been typos. The decimal point or comma was in the wrong place.
But someone at SkyBet has consciously added a price of 25/1 instead of 9/2 (not remotely a typo). A company of that size with that many punters; there would/should be far more stringent checks to make sure everything was as it should be before a price goes live.
I hardly add my 2 cents but in those times of high speed modern technology , books should have softwares that either raise red flags in a second when line is supposedly off or pay off the bets. period , because when results are in their favor they never refund you . Anyone (like mark 32red) think the book shouldnt pay because it is a mistake and suppose that punter is aware and trying to cheat the book is WAAAY OUT OF LINE!!!
Look, it's plainly obvious PSG with 10-men basically to score ONE goal and hang in there for a 2-2 draw was not of a 25-1 magnitude. I don't bet but as a soccer fan I can see it's a ridiculous price. Their terms (as with ANY casino/bookies have provision for this sort of error.)
The people who took this 25-1 were the same as the people who all ordered the iPad from Tesco Online:
You do not have permission to view link Log in or register now.
Tell the truth people - those who took the 25-1 and those that bought the iPad for £49.99 KNEW in their heart of hearts they weren't going to get it, they were just chancing their arm.
Tesco likewise had provisions in their online terms for such an error. Humans make mistakes, and people who input data onto dynamic or live website feeds can easily make a typo or error. That's why they have protective terms...
The results and publicity are embarrassing for the said companies, but that's as far as it goes. The 'innocent buyer' hasn't a leg to stand on.
So, if BMW's website has an error where say a £29,999 new M2 is advertised for £2,999 you'd all expect the company to bankrupt themselves selling their stock at a 90% loss?
Come on!
Actually by EU laws retailers must honour the marked price.
I think most bookies have a clause that goes along the lines of " palpable error " which they use as a get out clause on occasions like this.
Many years ago I was in a betting shop and saw the price of a horse that I fancied advertised at 12/1, when in all the trade papers and adverts I could see it was around 3/1. I asked the manager if this was the correct price, and I was told yes, so I had a healthy each way bet at 12/1. Within 5 minutes the price on screen was reduced to 7/2 so I asked if my 12/1 would be honoured and I was told yes as I had queried the price before the change, and I had also got the manager to sign the betting slip to confirm the price. The horse duly won that day and I was paid in full.
My real query is this, if PSG hadnt scored the equaliser and went through, would any punters who had taken the 25/1 been refunded as they had been given the wrong price?