Or to take the time to thank somebody but not take the time to reply to a long message directed towards them...
I think thats called "selective hearing".
Or to take the time to thank somebody but not take the time to reply to a long message directed towards them...
Did you read this part Steve? Or did you gloss over it? That is the pertinent part of my entire rant. I have never had a problem with your casino until this whole thing just prior to Thanksgiving took place.
I am so sorry I am not delighted to have not been able to cashout $6800.00 of the $7800.00 I won. Like I said in my post I knew I couldn't at the time I won. I called you! Never did I attempt to cashout the full amount. You are the one making me out to be some foolish gambler who thinks I deserve this money.
Again if you didn't read my entire rant this is what I think I am entitled to from Shark Casino and any other casino where I deposit.
So you might realize when you are thanking people in this forum simply because they aren't disagreeing with you or are capitulating to you it comes across as a bit petty IMHO.
This here is not entirely true. I am nowhere near a high roller and I get calls "out of the blue" from land casino CS reps all the time. Sometimes they reach me, sometimes they don't and leave a nice message about all the things I am missing by not visiting MORE OFTEN...and all the offers they have waiting for me for when I call and make free room reservations,free spa reservations, free dinner or show reservations.....I think you get the picture.. So all the hollering of wishing these online casinos were more like B&M ones, well..they are similar (but not actually the same) and I know, I know,Players have the right NOT to be phoned out of the blue by an employee
but the only ones on that phone WERE Addisyn and the cs that called her. Maybe the misunderstanding was mutual?the rep phoned the player with this bogus offer, the player did not ask an unusual question that CS inadvertently got wrong.
Yes , you did, just as I did..but the nasty taste in the mouth never goes away and my win was nowhere near what yours was and neither was my discussion (all of 5 minutes)..so I know I would have been devasted/angry/the whole bowl of wax and I would NEVER have gone back..that is what was interesting in this whole thing..I talked with you for over 45 minutes begging you to let me have it. You know I had to try!
He owned up to it ...while others would have strung you along for a very long time without ANY RESPONSE as you see on this board the many have complaints on here about no responses from cs's or casino reps and all the EMPTY promises ....this I give to him!When you emailed me and told me he lied to me that was the straw that broke the camel's back!
Online casinos need to stick to online communication, NOT phone &/or snail mail offers.
Gerilege, Do not forget to mention that you were a first time customer, who deposited with a CREDIT CARD from Hungury, and did not send in your paperwork for 2 weeks. That is what led to your delay, and also a check being mailed to you.
?- My second cashout was pending for maybe a week, I had to ask CS again, and got the reply that I had to fill out an authentication form. I sent it back (no reply again), but the cashout was still pending, and I had to phone once again and ask CS to have a look.
Sneakattack, does that mean that we can take our time on the next couple of payments?
Sneakattack, does that mean that we can take our time on the next couple of payments?
either a badly written joke / missed sarcasm or something is seriously wrong here.
It was obviously a joke though a misplaced one.Still, a bit harsh to crucify someone for having a sense of humour, he was just trying to empathise IMO.
Sneakattack, does that mean that we can take our time on the next couple of payments?
Is there a reason why a withdrawal in paid in increments? Did the player cashout in several parts? I am seriously interested in this as I read another post about someone having a huge win at another casino and having to take monthly payments.
Is it written in the T&Cs or somewhere for each online casino you may make installment payments?
Thank you for your response.
.....sarcasm, maybe. A little out of character for a rep that someone consistently doesnt pay on time.
Most RTGs have terms that invovle max payouts of 2-2.5k a week.
Gerilege, Do not forget to mention that you were a first time customer, who deposited with a CREDIT CARD from Hungury, and did not send in your paperwork for 2 weeks. That is what led to your delay, and also a check being mailed to you.
I seem to recall that an ex-Virtual Casino manager that often posted here and the other site recently moved to Shark Casino, and was hoping to get things straightened up over there - *Virtual Ted* or *Phyngster* were his handles I think.
Shark Casino has a long and not altogether pleasant history on the Internet starting with its takeover by George Guiterrez's Angelciti group (experts at manouevring and hyping a penny stock)
There have been several corporate changes since then, but I'd bet that GG is still the puppet master over there, and he's probably feeling the chill of the UIGEA.