Sorry it took me a while to respond.
First off, sorry to hear you've had such a rough experience with our games. And judging by this thread, you're clearly not alone in finding them absolutely brutal at times. We've never set out to make games that appeal to everyone, and we're well aware that our particular flavour of slots won't be everyone's cup of tea.
I won't try to convince anyone that they
should enjoy that. Most of our games are very volatile, and Trap Tower is the most volatile game we've made so far. For the math nerds, the standard deviation across our games ranges from roughly 17.3 to 25.6, with Trap Tower sitting at 25.6. For some context, Book of Dead is around 10, while many Nolimit City games sit somewhere in the 15–20 range.
So yes! The games can be nasty. That's a conscious design decision, and it's definitely not going to appeal to everyone.
What I do want to address is the suggestion that the games are scripted or rigged.
They're not.
In fact, one of the reasons they can feel so unforgiving is that we deliberately avoid scripting outcomes to manufacture a nicer-feeling experience.
Take Truth as an example. Once you're in the bonus, regardless of which Truth Realm symbol you've picked or how many sticky symbols you've collected, the probability of landing another one doesn't secretly decrease because you're now in a strong position. If you've built a great game state, we want that state to represent genuine win potential.
The downside is that we also don't give the game a helping hand to make sure every bonus turns into something respectable. Sometimes you build something great and it goes nowhere. Sometimes a bonus pays 0x. With mathematics this volatile, ugly streaks can and will happen.
We'd rather have that than show you a bunch of apparent potential that isn't actually reflected in your chances of winning.
The feature buys are another conscious decision we've made. We wanted to experiment beyond the usual Bonus Buy / Golden Bet setup, which is why we've introduced things like Loot Boxes, Highlight Reels, Gold/Silver/Bronze bonuses and, more recently, the Loot Vault.
Some of the top-end options are, frankly, ridiculously expensive. They're aimed primarily at very high rollers, which is also why we offer the features across a range of price points. You absolutely don't need to buy the most expensive version to have a shot at a big win. The idea is to give players more ways to experience the games and more control over what kind of session they want.
Finally, on certification, because I think that's a completely fair question.
Our main distribution today is through crypto casinos, where we believe a large part of the audience for these kinds of games currently plays. But that doesn't mean the maths is sitting in some untested black box. Our games are tested and certified by the same independent testing labs used across the wider industry.
The company was founded by people who have been in this industry for a long time. We're very aware that if we want Shady Lady to be around for the long run, trust matters a hell of a lot more than squeezing a few extra euros out of somebody's session.
You can absolutely hate the volatility. You can think 0x bonuses suck, we won't argue with you there. And you can decide our games simply aren't for you.
But they aren't scripted.
If you have any more questions, feel free to reach out and we'll answer as openly as we can. And who knows, maybe one of these days we'll manage to make a game you actually like
