seriously is anyone getting paid from microgaming casinos

[ok2playme]

River Belle not paid $8,000.00 broken promises - 2nd withdrawal issues on 03/19/07

Yeah, that amount would tend to make or break the patience factor It's good for your peace of mind that it's at a casino you have played at for some time and trust!
btw, imo, it's not at all reckless to bet max when you are in the black overall, that's the only way to hit the big one! But it takes a good spell of luck, a lot of discipline, and really knowing when to quit. I wouldn't push the river again if it were me Congrats and good luck!

Thank you! I have played River Belle for some time but obviously my trust factor is gone. Who in their right mind would blow money to blow it because the aggravation factor. Yours would be too if you waiting 41 days for payout and still have not received it. To complicate matters River Belle is playing the "need documents" game with me since 03/19/07 (5 days today) when I hadmy withdrawal flushed. Today they claim they can't open the same .tif files they opened yesterday. Now they are asking for additional documents - no problem except they claim to never receive them! I have faxed them also and fax proof the fax was received by via a fax journal report. I have emailed 6 times and fax 4 times. There is no doubt they are definitely stalling on the second payout. We know the first was stuck in the pipeline but operations were to resume per the Belle Rock public post on March 7th. If indeed operations are normal then why are they stalling on "processing" my second withdrawal. In addition, River Belle had my documents from the first withdrawal. Not to mention how long I have been playing there. I have a limit of $1,000,000.00 thats not to say I am rich but I certainly got their trust. If they have a problem believing who I am despite sending them drivers license, two copies of credit cards front and back, phone bill, electric bill, bank statement and a declaration page stating I did indeed make all deposits and authorized the transactions then they should take my blood and do a DNA sample. Maybe they could call my mommy. LMAO. But as you can see they are stalling on having to get to the "processing" point. If anyone would like to see the emails please PM me.

Thank You

 

[Itoldyouso]

Charles, Charles, Charles...I told you So!

I hope you get paid!

 

[ok2playme]

River Belle

Charles, Charles, Charles...I told you So!

I hope you get paid!

LOL - Yes you did! However, after five painstacking days of emails and faxing a lovely lady by the name of Stacey has gotten me "approved". I strongly suggest contacting Stacey for any issues she is very competent and even put my approval in writing per my request. The best I have encountered at River Belle. I do have a "renewed" faith that River Belle hiccups are coming to an end. I hope I am not putting the cart before the horse in saying so! In the meantime it has been a godsend to have this forum and people like you to help along the way.

 

[ok2playme]

River Belle

everything you are owed. It is always the same old baloney with on-line gambling...stall and stall again. Personally, in all of the past 7 or 8 years I have been gambling on-line I have always gotten paid but not without having to jump through the hoops. Bodog has been a wonderful exception to the stalling. This month I was able to get paid twice within 3 days after requesting a withdrawal.
In the past I have had fairly fast payouts by 7Sultans and CasinoTropez, when U.S. was allowed to play there.
According to 7Sultans, tomorrow (Friday) will be pay day from them. I am sitting and hoping. Would like to do a trip to Vegas with that money.
Good luck to all!

Hey Richtree,
I will be keeping my fingers crossed for you. Hope you get to see Vegas can tell you its a lot better than sitting behind a 'puter.

May Lady Luck follow you!!

 

[ok2playme]

River Belle

That can't be the reason why you did it. That statement contradicts this one. You stated "Then I figured I was not getting paid since I been waiting on a withdrawal since 02/11/07 so I decided to just play it out!"

So if figured you wasn't going to get paid. Testing the new ACH wasn't the reason for your 2nd deposit....Anyways I hope you get paid. But I really think they are stalling.

I completely understand where you are coming from. I felt like an idiot when I hit! But I would have felt like a bigger idiot giving it back. However, if I was not fishing for information I could have gone to any casino and gave them my money. They like to take my money. It takes MAYBE five minutes to get a new casino up and running on the 'puter. The last thing I wanted was dual aggravation from the same casino. I did what I did! Remember in the gambling world no one wants to wait for wins. The faster we get paid the faster we can get back to playing. Is a win really that grand when you are waiting in excess of 42 days for payment! The bigger the win CAN justify the wait. The contradiction is I want my money as fast as possible and don't want the aggravation of emailing, faxing, calling sometimes its just not worth it obviously depending on the amount of the win involved. However, $10K deserves a little more aggravation and wait instead of just blowing it back.

 

[footdr]

NO!

Unlike some players waiting for payment, the money I am waiting for is money I had previously deposited AND LOST and the three casinos that now owed me a total of $7,100.00.

At the moment I really need this money. I was lucky to finally get some of my losses back. Money that left my Bank Account quickly with no hitch. Now in the case of $800.00 owed me by Jackpot Factory(a casino group I have played at for 3 years), I have been waiting over 21 days for payment.

I have no longer been playing, needless to say.

The feedback from all three casinos changes from day to day.

This is a situation that needs to be corrected or these groups need to rethink accepting U.S. players money.

 

[Itoldyouso]

This is a situation that needs to be corrected or these groups need to rethink accepting U.S. players money.

Or U.S. Players need to rethink giving them their money. What's wrong with just taking a vacation and driving to a nearby casino?

I was in the same mess with Royal Vegas Poker last month. I requested my withdrawal before the ACH deadline. But my cashin went un-processed. They told me they had a batch that was going to be processed the following Monday. That was a bold-faced lie. After having been lied to for a week or so. I happen to meet with my congressman. He made a few calls and my money was in my bank account a week later. I have since walked away from online gambling. And Im happy to say I don't have any regrets or need to return.

It's clear that they are struggling to survive since the US ban. I also notice that alot of members here are addictives that may need to seek professional help.

Let the healing begin please. I don't want to see you not getting paid. But the way I see it. Some MG casinos doesn't care if US players smear their name. They will always have loyal customers around the world. Look how certain RTG casinos still operates after being rogued. Their player base seems to keep growing despite being rogued.

 

[Da_Gambla]

But the way I see it. Some MG casinos doesn't care if US players smear their name.

Couldn't agree more... US Players are easy prey now. Who you gonna complain to? You're doing something not allowed, trying to circumvent rules and restrictions set by those who were elected to a position of deciding these types of laws (flawed or not), and therefore it's no surprise that there's resistance to getting your money to you as fast as possible! Kinda reminds me of a Cops episode where some crack addict wanted the cops to go arrest this dude for taking $20 from her to go get her some crack, and he never returned. The cops were like, "Ok... tell us what you want us to do again..?" while cracking up.

Ok, so look... this whole thing is no longer transparent. In fact it's perfectly clear since so many US based B&M casinos are announcing online launches. This was about business, not anything else, certainly not Homeland Security BS for cryin' out loud. This is a multi-billion dollar slice of pie, and our land casinos were slow embracing the internet. By the time they were ready to step in, the market was already almost completely saturated. There was only one thing to do, and that was to remove the competition. When the smoke clears, I -highly- doubt US players will find it easy to wager offshore. The govt will want to keep it within the states to ensure proper tax reporting on winnings. The offshore casinos not only lost our business, but it will be extremely difficult to get us back due to our govt's penchant for monopoly.

So, you're not a valued customer right NOW, and you most likely aren't a future valuable customer. At that point, your chance at using you power as a consumer to force good customer service just fell off of a cliff. Straight down. A plunge of biblical porportions...

What is your value? Your value is nothing more than a potential DONATION source to pay off their valued customers FIRST, and when they get around to it, maybe you'll get some too. All these posts are just clarifying this situion over and over again. They don't care about their image to US players period. They are struggling to re-invent their entire business model in the wake of this huge tidal wave that just toppled their cruise liner. Why should they spend 24/7 manpower realigning banking situations when US players will likely never be allowed to come back without extreme hassles. The US players will participate in US casinos when they are available, because their won't be any problem getting their payouts. The offshores are exhausted at this point. They've been struggling for 6 months now against a tide pull that is EVENTUALLY going to take them under, no matter what they do.

I have been researching where I might find a casino still honoring payouts to US customers in a reasonably timely fashion, but all I keeop running into is these threads about prior legitimate casinos acting like rogues.

Understand something else. Your winnings and deposits don't sit in a drawer in their office. No sir, they sit in a bank, COLLECTING INTEREST. So every day you wait for something to be 'processed', they are making another few dollars on your wait. They are also QUITE obviously using the US situation to stall payments to some non-US players, because every day any amount of money stays in their own bank account, they earn more money for doing nothing.

The only fair thing an offshore could do, and I'll be damned if my money didn't get deposited immediately if I saw this happening, is to pay the US players INTEREST on their cashouts after a certain reasonable time expired, and you still hadn't received your check. This interest could be in wagering credits, extra stuff, almost anything would fill that void and make delays less painful. It doesn't take a genius to be creative with a bad situastion. So why aren't they doing such things? Because you are not valued. Think about it.

If you keep thinking, you might just come to the conclusion that our B&M casinos are absolutely LOVING every minute of the offshore 'hate' taking place. All the better reason for US players to fly into their websites once the green light is given. It's amazing how genius this whole business model and implementation is playing out....

- Keith

 

[footdr]

PAYMENT SAGE CONTINUED

From the 19th to 23rd of March, I have received three different emails from Bellerock entertainment indicating 3 different dates that my "funds should reflect in my bank account".

Funny thing is 2 of the emails were sent on the same day one indicated I would be seeing the funds no later than 3/28 the next one indicated 3/29.

I don't think they have a clue.

Also, I found this interesting. First time they included this statement in any of my 20 some emails regarding my $5000.00 withdrawal:

We have in the interim received confirmation that all withdrawals that were processed from our end needed verification from the issuing bank regards where the funds were coming from. This authorization has since been submitted and we are able to confirm that your withdrawal will be clearing into your checking account by no later than end of business this coming Thursday, 29th of March 2007

"in regards where the funds were coming from"? What the heck does that mean, aren't they coming from the casino, the people that hired the processor? What a bunch of crap. They were just now, weeks and weeks after our withdrawals were made, that they needed to verify the funds were coming from them, the company that sent the funds!!!!!!!!

GIVE ME A BREAK

 

[Da_Gambla]

What the heck does that mean, aren't they coming from the casino

Funds coming from an offshore casino never used to get a second glance from the receiving US banking institution. Now they get 3 or 4 hard looks. The casinos (as I have gleaned from many weeks of research) are trying to instill a certain amount of 'cloaking' into the payment mechanism.

First off, the US banking industry does not have a millionth of the manpower necessay to scrutinize every transaction. If a funding comes in with a source listed as "Mikes Kewl Casino", that's not gonna fly anymore. If it comes in as "Mikes Kewl Entertainment", it might get questioned, it might not. One time not getting questioned would not guarantee not getting questioned the next time. If it came in as "Mike Jones & Associates", I highly doubt it would be scrutinized (unless the bank started flagging -your- actual account and questioned -every- transaction). 10's and 100's of thousands of transfers occur every day, worth millions. Ask yourself how successful any country has been at stopping imported drug flow? Right. Complete failure. Banks would not have any improved batting average at trying to sniff out specific casino payments if they weren't blatantly labeled as such.

The problem is, you cannot issue a check or transfer under any other name than your actual company name. That's quite illegal for obvious reasons. Therefore, the casino has to implement a third party. The casino pays them, they take a chunk, then they pass on to you. This is no different than a Paypal arrangement. So when they say "[they] needed verification from the issuing bank regards where the funds were coming from.", it most likely means the bank was sniffing around the transaction a bit. I wouldn't really find this either unsettling or unusual in this current climate. Just pray it in fact gets through. At any rate, in comparison, this seems a lot more likely to be a legitimate delay than many other things I've seen posted recently. Good luck with it...

 

[johnnyvegass]

We wont get paid, all hope is lost

If we dont get paid by monday the 26th we can all kiss our money goodbye. The money isnt going to just magically appear in our accounts on the 28th. They have given that date to all of us as a DEADLINE, not a date it will hit. It's ashame but i will do everything in my power to get my money and smear bellerocks bad doings all over the internet

 

[ok2playme]

River Belle

Unlike some players waiting for payment, the money I am waiting for is money I had previously deposited AND LOST and the three casinos that now owed me a total of $7,100.00.

At the moment I really need this money. I was lucky to finally get some of my losses back. Money that left my Bank Account quickly with no hitch. Now in the case of $800.00 owed me by Jackpot Factory(a casino group I have played at for 3 years), I have been waiting over 21 days for payment.

I have no longer been playing, needless to say.

The feedback from all three casinos changes from day to day.

This is a situation that needs to be corrected or these groups need to rethink accepting U.S. players money.

I for one know just how hard it is to wait for wins. I have been waiting since 02/11/07. The first rule for gambling is NEVER play with money you can't afford to lose. Assume going in you will never see your money again. Assume you are paying for your entertainment. Its few and far between that anyone will come ahead. If you play with money you can't afford to lose that will certainly complicate your issues when it comes to waiting for payment. I don't think any of us should wait for payment and if we do then then the casinos should have to wait for us to pay them. However, with that being said DON'T play with money you can't afford to lose and DON'T bank on you money until its in hand.

 

[ok2playme]

River Belle

Or U.S. Players need to rethink giving them their money. What's wrong with just taking a vacation and driving to a nearby casino?

I was in the same mess with Royal Vegas Poker last month. I requested my withdrawal before the ACH deadline. But my cashin went un-processed. They told me they had a batch that was going to be processed the following Monday. That was a bold-faced lie. After having been lied to for a week or so. I happen to meet with my congressman. He made a few calls and my money was in my bank account a week later. I have since walked away from online gambling. And Im happy to say I don't have any regrets or need to return.

It's clear that they are struggling to survive since the US ban. I also notice that alot of members here are addictives that may need to seek professional help.

Let the healing begin please. I don't want to see you not getting paid. But the way I see it. Some MG casinos doesn't care if US players smear their name. They will always have loyal customers around the world. Look how certain RTG casinos still operates after being rogued. Their player base seems to keep growing despite being rogued.

You are right! There are a lot of things we could be doing with our monies. A vacation with seeing the sights and eating the fine different foods is a heck of a lot better than sitting behind the 'puter. I fully agree with you. In fact when I get my wins (fingers crossed) I plan on doing just that! I do agree with the addictive part but everybody has an addiction to one thing or another. For some its smoking or food or in our case its gambling. However, control and discipline are the answers. I for one have a budget and don't go beyond that and don't chase losses. I start with a purpose of entertainment and If I win great but if I don't win my budget is NOT at a loss. However, like all I get pretty pis*^%ed off when I don't get my money. I am very glad you got paid! I have been playing online for years. I do think however its time for land based only for me. I want my wins in REAL time! A win is NOT a win until its paid for!

Congrats on your WIN!

Congrats on you win

 

[ok2playme]

River Belle

If we dont get paid by monday the 26th we can all kiss our money goodbye. The money isnt going to just magically appear in our accounts on the 28th. They have given that date to all of us as a DEADLINE, not a date it will hit. It's ashame but i will do everything in my power to get my money and smear bellerocks bad doings all over the internet

Johnny,

I do understand where you are coming from. I have been waiting since 02/11/07 for payment. I also think via this forum we have been able to get River Belle to change its web site ACH terms so it can't blantantly misled US players anymore on expectations of payment. I also believe this forum got River Belle to make a public post in the thread "River Belle not paying $8,000". I guess these along with some of the most educated people I have ever met are in this forum are the reasons I think Casinomeister is the best watchdog site. River Belle has screwed up big time with all the emails US players got with each email contradicting the prior emails. I think you need to realize the learning lessons here. Casinos can't continue to mislead US players and need to get the CS reps to communicate the proper information. US players must come to terms that online gaming is not our only gamble. I do believe we will be paid but when is the question. I don't think there is anything we can do but to wait and consider that if we shall play again this is the reality. Things are only going to get tougher as we are forced into further compliance of the laws. You should diplomatically do everything in your power to get your money. I made the mistake I not being so diplomatic and have sinced learned from it. As for smearing River Belles name they have already hurt themselves more than a few US players ever could. Truth be it the US players market is drying up and the question is how valuable are the US players to these casinos anyway? I wish I knew that answer.

 

[Itoldyouso]

I do understand where you are coming from. I have been waiting since 02/11/07 for payment. I also think via this forum we have been able to get River Belle to change its web site ACH terms so it can't blantantly misled US players anymore on expectations of payment.

I think by changing their date from a longer period to a shorter period. Only makes a US player thinks they will atleast get their money via ACH. When infact its just a trap to make you think its safe to enter.

 

[goodie2shoes]

This whole mess is very frustrating as we all know in the US if we don't pay back money we owe they take our property, take us to court etc. lol Some of the excuses that Ive been given why my funds aren't in my bank account yet are some great ones. There are things we can do there are attorneys out there that will help.

 

[footdr]

TOTALLY LOSING FAITH IN BELLEROCK

Got another email today regarding my pending withdrawal.

Good Grief, this time they don't even have the amount correct.

I withdrew 5000.00. The email sites my pending $1000.00 withdrawal.

I made the 1000.00 withdrawal the beginning of February and was paid on that one ages ago.

 

[ok2playme]

River Belle not paid $8,000.00 broken promises

I think by changing their date from a longer period to a shorter period. Only makes a US player thinks they will atleast get their money via ACH. When infact its just a trap to make you think its safe to enter.

River Belle ACH terms for US players went from 3-5 days to 2-21 days. I can only hope we had something to do with that. River Belle better hold to its latest promises or their reputation with take a hit that they will not be able to repair. I imagine there will be a lot of sympathy from other countries as to what has happened to the US players regarding non payments. I would suggest all countries boycott all Belle Rock casinos should they not meet their latest promises to each and every player.

Charles

 

[ok2playme]

River Belle not paid $8,000.00 broken promises

Got another email today regarding my pending withdrawal.

Good Grief, this time they don't even have the amount correct.

I withdrew 5000.00. The email sites my pending $1000.00 withdrawal.

I made the 1000.00 withdrawal the beginning of February and was paid on that one ages ago.

footdr,

Try calling Stacey at the US toll free number. She was very competent in dealing with my issues. In fact, she gave me a renewed faith in River Belle. I certainly hope it will not be short lived. Let us know the contents of the converstation and ask Stacey to put it in writing and send you an email.

Charles

 

[johnnyvegass]

Belle Rock changed processors again! LOL

Ok i just got off the phone with riverbelle, they HAVE CHANGED PROCESSORS ONCE AGAIN! They gave a definite deadline of march 30th for the funds to hit. I am assuming they found the processor that Grand Prive casinos use because my mother plays on casino grand bay and got paid in 5 days. Lets hope this is the case.

 

[ok2playme]

River Belle not paid $8,000.00 broken promises

Ok i just got off the phone with riverbelle, they HAVE CHANGED PROCESSORS ONCE AGAIN! They gave a definite deadline of march 30th for the funds to hit. I am assuming they found the processor that Grand Prive casinos use because my mother plays on casino grand bay and got paid in 5 days. Lets hope this is the case.

River Belle knows its coming down to the wire. I am very disappointed they once again changed processors without informing us. Their words again are very misleading. When they talk of new processor one could only assume they were talking of the FIRST new processor. Now comes a second and they say "because we had to change processors" in emails as if they were speaking of the first processor. Again they are playing word games. I for one am very disappointed and have lost the faith that Stacey at River Belle has given me. At no time did Stacey tell me that got a SECOND new processor. I can only assume we are talking about ACH's and not any other form of payment. I strongly suggest ALL COUNTRIES BOYCOTT Belle Rock casinos until all monies are paid in full no later than 03/30/07. Now they have to give our trust back they have broken way too many PROMISES. River Belle we know you are listening. Get the US players paid in full by said promised dates or we will do whatever we can to get all players to boycott Belle Rock Entertainment casinos. Remember it takes about five minutes to get another casino on the computer and be up and playing.

Charles

 

[Itoldyouso]

Let me understand this. At first your money was tied up with a processor, that once it left the casino they couldn't track it. Now they have your money back at the casino. And now is going to send it to yet "Another" processor to be processed?

To be honest with you guys. Last week, I received a check from the Gaming Club on an inactive account. It was for $501.39 and it was sent by Proc-Cyber. It cleared my bank in 2 days.

 

[ok2playme]

River Belle not paid $8,000.00 broken promises

Let me understand this. At first your money was tied up with a processor, that once it left the casino they couldn't track it. Now they have your money back at the casino. And now is going to send it to yet "Another" processor to be processed?

To be honest with you guys. Last week, I received a check from the Gaming Club on an inactive account. It was for $501.39 and it was sent by Proc-Cyber. It cleared my bank in 2 days.

Hey Itoldyouso,

That about sums it up with exception of the bullcrap it took to get to that point. Each one of us received literally dozens of emails stating numerous ACH dates and of course still sit empty handed. Now let me understand your situation. You contacted a congressman and then got paid however when you got "paid" the check was from a closed account! It took only two days for your bank to inform you that an overseas (guessing - overseas) check was issued on a closed account?

And I was soooo happy you got paid.

Charles

 

[Itoldyouso]

No the one I contacted my congressman was from Royal Vegas Poker. It was an ACH wire. The last check I got from The Gaming Club was a balance I had since December and forgot about it. I contacted a person named Cobus and he was able to help me get the funds. It was sent to me via check from Proc-Cyber in which I deposited and a couple days later the funds was available for me to withdrawal from my bank.

 

[ok2playme]

River Belle not paid $8,000.00 broken promises - 2nd withdrawal issues on 03/19/07

No the one I contacted my congressman was from Royal Vegas Poker. It was an ACH wire. The last check I got from The Gaming Club was a balance I had since December and forgot about it. I contacted a person named Cobus and he was able to help me get the funds. It was sent to me via check from Proc-Cyber in which I deposited and a couple days later the funds was available for me to withdrawal from my bank.

Must be nice to forget about money!!! LOL

Charles