- Joined
- Mar 16, 2012
- Location
- Scotland
Is there an active rep for Wild.io? I did check but seems they haven’t logged on for a long time.
On to the issue…
I have been trying a few crypto casinos as a UK player, with no problem getting paid or having to do some KYC for AML. I’m not a high roller but play regularly and have had some small 4 figure cash outs paid in minutes.
Found Wild.io through another site advertising VPN/crypto/no kyc casinos. Joined and made a small deposit, but release of the deposit was held until I submitted KYC info including ID and address info, the deposit was released on submittal of documents (not approval) on their system on their site.
I then go on to meet the deposit bonus wager comfortably and make a withdrawal, which sat pending for at least 24 hours. Naturally I chased it up and was told to wait.
I was then sent an email rejecting my documents and to resubmit with additional requirements including a selfie, holding my ID with a signed piece of paper with their casino name and date. My account was also temporarily suspended.
I submitted as requested, and they haven’t rejected my documents (yet), but they are now asking me to have a MS teams call with them?!
This request is totally absurd; has anyone ever experienced this before? I’m yet to respond and considering if I should go ahead with their request, because I guess if I don’t, they win anyway.
Is there any UK based Casinomeister members successfully playing and receiving withdrawals from Wild.io?
Would a PAB be worth submitting?
I guess this can be used as a warning to others and a lesson learned by me; which is a shame as their site is really good.
Any advice greatly appreciated. Thanks.
On to the issue…
I have been trying a few crypto casinos as a UK player, with no problem getting paid or having to do some KYC for AML. I’m not a high roller but play regularly and have had some small 4 figure cash outs paid in minutes.
Found Wild.io through another site advertising VPN/crypto/no kyc casinos. Joined and made a small deposit, but release of the deposit was held until I submitted KYC info including ID and address info, the deposit was released on submittal of documents (not approval) on their system on their site.
I then go on to meet the deposit bonus wager comfortably and make a withdrawal, which sat pending for at least 24 hours. Naturally I chased it up and was told to wait.
I was then sent an email rejecting my documents and to resubmit with additional requirements including a selfie, holding my ID with a signed piece of paper with their casino name and date. My account was also temporarily suspended.
I submitted as requested, and they haven’t rejected my documents (yet), but they are now asking me to have a MS teams call with them?!
This request is totally absurd; has anyone ever experienced this before? I’m yet to respond and considering if I should go ahead with their request, because I guess if I don’t, they win anyway.
Is there any UK based Casinomeister members successfully playing and receiving withdrawals from Wild.io?
Would a PAB be worth submitting?
I guess this can be used as a warning to others and a lesson learned by me; which is a shame as their site is really good.
Any advice greatly appreciated. Thanks.
