BeardyGuts
Dormant Account
- Joined
- Aug 17, 2011
- Location
- UK
Hi Folks,
Decided I needed a few months off.....i'm not really a problem gambler but trying to save for a deposit for a house so reducing expenditure on gambling would be a good help to that and having the money sitting there is too much of a temptation when sitting on a Saturday night with a beer so have decided to self exclude myself.
I thought it may be useful to post a small review on how easy/hard it is to self exclude yourself from the various casinos I have registered at over the years....so here you go:
Betfred: Information was easily available on the website, but you had to complete a form, print it off and send it back via email or post. Not ideal if you were in the midst of a gambling frenzy and wanted excluded asap. Exclusion was confirmed within 45 minutes of emailing the form, but still is a bit slow, i was lucky i had access to printer/scanner....if not it would have taken a lot longer.
William Hill: This is the worst out of all the sites I was registered too. Information wasn't easy to come by on the website so i just emailed the support who then replied saying i either had to fill out a form and post it to them, or call customer services. Now quite a lot of people would be embarrassed to call if they had gambling problems and the time it would take to post a letter, get that approved for exclusion etc etc will take days. I will update once i have called them this evening to advise how long that process takes.
32red: Easy enough, information was clear on the website, emailed support with account details who then linked me to a site to fill in more information to confirm the exclusion. Process took from start to finish about 1 hour.
Virgin: Log in to my account, go to exclusion and select the amount of time and confirm. The way it should be. Took 2 mins total.
Nordic Bet: No information i could find on the website..so just mailed support who then sent me a link to follow to confirm exclusion. What i don't like about them is that I can request my exclusion be overturned and after a 7 day cooling off period i will be given access to my account. This doesn't seem right to me it should be irreversible for the duration.
Paddy Power: According to website i email support for self exclusion..as of yet (2 hours) no confirmation received and can still access account.
Jackpot Party: As easy as virgin, just log into my account and request exclusion, the way it should be.
Ladbrokes: Website gives you a special exclusion email to send too, so i emailed them (2 hours ago at the time of writing) and as of yet no response,
Intercasino: Information was clear on the website, filled in form, then got confirmation email with 15minutes my account had been closed.
To be honest during this process my biggest surprise was the big UK bookmakers (Ladbrokes, William Hill, Paddy Power and Betfred) who are pretty poor at this process. Jackpot Party and Virgin were the easiest and most user friendly....I think this process needs to be quick and should be considered for the casinomeister accreditation process if it isn't already.
Anyway i hope this can be of help to someone....
Decided I needed a few months off.....i'm not really a problem gambler but trying to save for a deposit for a house so reducing expenditure on gambling would be a good help to that and having the money sitting there is too much of a temptation when sitting on a Saturday night with a beer so have decided to self exclude myself.
I thought it may be useful to post a small review on how easy/hard it is to self exclude yourself from the various casinos I have registered at over the years....so here you go:
Betfred: Information was easily available on the website, but you had to complete a form, print it off and send it back via email or post. Not ideal if you were in the midst of a gambling frenzy and wanted excluded asap. Exclusion was confirmed within 45 minutes of emailing the form, but still is a bit slow, i was lucky i had access to printer/scanner....if not it would have taken a lot longer.
William Hill: This is the worst out of all the sites I was registered too. Information wasn't easy to come by on the website so i just emailed the support who then replied saying i either had to fill out a form and post it to them, or call customer services. Now quite a lot of people would be embarrassed to call if they had gambling problems and the time it would take to post a letter, get that approved for exclusion etc etc will take days. I will update once i have called them this evening to advise how long that process takes.
32red: Easy enough, information was clear on the website, emailed support with account details who then linked me to a site to fill in more information to confirm the exclusion. Process took from start to finish about 1 hour.
Virgin: Log in to my account, go to exclusion and select the amount of time and confirm. The way it should be. Took 2 mins total.
Nordic Bet: No information i could find on the website..so just mailed support who then sent me a link to follow to confirm exclusion. What i don't like about them is that I can request my exclusion be overturned and after a 7 day cooling off period i will be given access to my account. This doesn't seem right to me it should be irreversible for the duration.
Paddy Power: According to website i email support for self exclusion..as of yet (2 hours) no confirmation received and can still access account.
Jackpot Party: As easy as virgin, just log into my account and request exclusion, the way it should be.
Ladbrokes: Website gives you a special exclusion email to send too, so i emailed them (2 hours ago at the time of writing) and as of yet no response,
Intercasino: Information was clear on the website, filled in form, then got confirmation email with 15minutes my account had been closed.
To be honest during this process my biggest surprise was the big UK bookmakers (Ladbrokes, William Hill, Paddy Power and Betfred) who are pretty poor at this process. Jackpot Party and Virgin were the easiest and most user friendly....I think this process needs to be quick and should be considered for the casinomeister accreditation process if it isn't already.
Anyway i hope this can be of help to someone....