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secrets of amazon by playtech

Discussion in 'Introduce yourself! (New Members)' started by mark parnell, Aug 16, 2015.

    Aug 16, 2015
  1. mark parnell

    mark parnell Dormant account

    Occupation:
    retail manager
    Location:
    bonnybridge
    Hi,

    only just joined today and was wondering if any members could help me with an issue i have had with this game, I have complained through the host site of Corals and am now waiting for a reply (currently 28 days) I triggered the bonus which gave me 11 free spins that go up on a multiply each spin you make, on the last spin i won the jackpot which was 5k x 11! the game added up the winnings and said i won 57k but only paid the jackpot once on to my balance instead of by 11 the rest of the wins were multiplyed. im waiting for playtech to get back. any advice or similar scenarios on this game? Ive checked the rules and there is no mention of not paying jackpot by the multiplyer and surely this is the unique selling point of this game. The game itself also added up my total winnings as being 57k so the software recognised the win and there was only an issue of it being credited to balance. I have all screenshots of the win and the rules so there can be no confusion if I need to take further.

    many thanks

    Mark
     
  2. Aug 16, 2015
  3. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
  4. Aug 16, 2015
  5. mark parnell

    mark parnell Dormant account

    Occupation:
    retail manager
    Location:
    bonnybridge
    Hi,

    thx for that, I have already had a response from senior directors and CEO so am hopeful I will hear back shortly.
     
    1 person likes this.
  6. Aug 16, 2015
  7. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Don't know if it is just coincidence but when you load it you get a message saying that the game is currently unavailable. Sounds like a bad glitch.

    This is essentially a copy of IGT's Cleopatra 2 and Bitten slots but I have found the Playtech one really hard to get anything from so congrats on such a huge win. :thumbsup:
     
  8. Aug 16, 2015
  9. mark parnell

    mark parnell Dormant account

    Occupation:
    retail manager
    Location:
    bonnybridge
    Hi,

    The game was removed as part of this investigation. Im not sure if this is a good thing or not in relation to my complaint. Thx for your congratulations but its not in the bank yet! fingers crossed.
     
    2 people like this.
  10. Aug 16, 2015
  11. GoldenGhoul

    GoldenGhoul Experienced Member

    Occupation:
    Freelancer, translator, IT
    Location:
    EU
    I noticed the game being gone around two weeks ago or so, didn't know what was going on. I hope you'll get your winnings, this slot is capable of some massive hits and I have to say it doesn't bode well if such a win triggers some huge investigation that goes on for weeks :rolleyes:
     
  12. Aug 16, 2015
  13. mark parnell

    mark parnell Dormant account

    Occupation:
    retail manager
    Location:
    bonnybridge
    hi, yes the length of time is a worry but Im confident that they will pay as I said in my original post the jackpot of the 5 amazon symbols was recognised as a win and the other smaller amounts were paid on the multiplyer. The game did come up with "mega big win" and 57k winnings. The malfunctions line in the rules surely cannot count in this case?
     
  14. Aug 16, 2015
  15. xxshepxx

    xxshepxx Senior Member PABnononaccred MM

    Occupation:
    mechanic
    Location:
    United Kingdom
    Was it a progressive JP?

    Don't think i have played this at length to notice, but if it was it would be safe to assume that the JP is only paid once, whereas other winnings accumulated will be paid according to the multiplier
     
  16. Aug 16, 2015
  17. mark parnell

    mark parnell Dormant account

    Occupation:
    retail manager
    Location:
    bonnybridge
    Hi,

    it wasnt the progressive jackpot it was 5 amazon ladys paying 50,000 times stake.
     
  18. Aug 16, 2015
  19. Casino2014man

    Casino2014man Non-Gambler

    Occupation:
    Noneya
    Location:
    United Kingdom
    Congrats!

    Love that game - I got 800x once on a free £2 wager free.

    I hope they don't come back and tell you it was an error... Playtech don't have the best reputation..
     
  20. Aug 17, 2015
  21. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Yes but "only" line stake. So a bet of £2 would be each line 0.10=£5K times multiplier.

    To make it simple. 5 Amazon ladies pays 2500x stake (total stake)
     
  22. Aug 17, 2015
  23. mark parnell

    mark parnell Dormant account

    Occupation:
    retail manager
    Location:
    bonnybridge
    Hi,

    Don't quite understand your post? You are right with calculations but don't get its relevance? I won 5k from a 10p line but on a 11x multiplayer hence the 55k query? The other 2k was made up of smaller wins on feature.
     

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