- Joined
- Oct 13, 2012
- Location
- Deutschland
Hello and Good Day i have a problem i have won over 63000 euros in the online casino :
casinosaga.com
and the casino says i have multiple accounts
i have one account and nothing another account ,
and i have the bonus turnover ,and i have a lot of money won .
I have no other accounts and I disregarded no bonus.
I think it's a bad time now to close my account and all my Documents were also recognized and i have deposit in your casino.
I played a whole day with them to the bonus turnover.
can you please ask why my winnings not paid out this is Fraud from casinosaga.com
this is the email from casinosaga support why my account closed :
Linda (Casino Saga)
Aug 26 14:26
Hi,
My name is Linda and I work for the fraud department on Casino Saga. We have reviewed your account and found out that you have abused our bonus terms and conditions. We list clearly in our terms and conditions that bonuses can only be used once per household and IP-address.
Your account have been closed and the winnings from the bouns have been removed from your account. This decision is final.
Regards,
Linda
Fraud & Security
WHAT CAN I MAKE HAVE YOU A IDEE?
THANKS
casinosaga.com
and the casino says i have multiple accounts
i have one account and nothing another account ,
and i have the bonus turnover ,and i have a lot of money won .
I have no other accounts and I disregarded no bonus.
I think it's a bad time now to close my account and all my Documents were also recognized and i have deposit in your casino.
I played a whole day with them to the bonus turnover.
can you please ask why my winnings not paid out this is Fraud from casinosaga.com
this is the email from casinosaga support why my account closed :
Linda (Casino Saga)
Aug 26 14:26
Hi,
My name is Linda and I work for the fraud department on Casino Saga. We have reviewed your account and found out that you have abused our bonus terms and conditions. We list clearly in our terms and conditions that bonuses can only be used once per household and IP-address.
Your account have been closed and the winnings from the bouns have been removed from your account. This decision is final.
Regards,
Linda
Fraud & Security
WHAT CAN I MAKE HAVE YOU A IDEE?
THANKS
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