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Rushmore Casino Experiences

With RTG's, this would mean that if you wanted to win RJs often, avoid Rushmore, but if you preferred to hit big, chase them down at Rushmore.

Not 100% correct, because (and this is another issue) their very high RJs grows up 10x so fast as on all another RTGs and i really can't believe, that they have really so much active players, although they have not much deposit options!

Btw. i've looked now at iNetBet's RJ Statistic and there was the highest RJ about $25,000 (Fruity Frenzy) and the second highest nearly about $20,000 (Aladdin's Wishes even at last year, because i can remember this time and played there also *lol*) and all another were always under $20,000 and at most not much higher, than $10,000 and this should be normal for every RTG Casino, because it's on all acreddited RTGs also the same, except Rushmore and this is certainly very mysterious for me :rolleyes:
 
Originally Posted by vinylweatherman
Not so.

For the games to be fair, the chance is not PER SPIN, but PER $. Although players playing at $5 per spin would contribute 5c each time, they would also have 5x the chance of hitting the RJ on each of those spins, thus the RJ's would be hitting at the same average long term value irrespective of the average size of wagers chosen by players.
I thought about this, and it doesn't seem unfair at all that the odds of the random event happening would change X's the amount wagered by the player, this just equals the chance the random jackpot will hit per amount wagered by all players. It actually makes sence and is fair for all players playing the machine high roller or low roller.

However, it still does not predict the outcome of when the random jackpot will hit, so the the pot would grow and the higher wagering players would just increase the random jackpot even more.

Here's one that seems unfair, and I don't want to change the subject, but, when random jackpots do get high players are more likely to play them more. High rollers and low rollers. If a low roller hits the random jackpot "more power to that considering X's wager" the high roller is the one who takes the big lost because of amount invested.

Point being! Maybe in RTG casinos there should be two types of Random jackpot machines high rollers only and low rollers only. Just a thought! :D


The same principle can be applied (and indeed IS) to the big lotteries, where the total prize money exceeds the cost of buying a ticket covering every possible combination. In this case, you WILL hit the jackpot, the risk is finding it has been shared to a player not in the group (and the art is in calculating the "value" of this risk, and factoring it into the decision as to whether to hit the lottery, or wait and hope for another roll-over).
At about 200,000,000 to one in some lotteries you better have allot of investors...:rolleyes:
 
I thought about this, and it doesn't seem unfair at all that the odds of the random event happening would change X's the amount wagered by the player, this just equals the chance the random jackpot will hit per amount wagered by all players. It actually makes sence and is fair for all players playing the machine high roller or low roller.

However, it still does not predict the outcome of when the random jackpot will hit, so the the pot would grow and the higher wagering players would just increase the random jackpot even more.
Here's one that seems unfair, and I don't want to change the subject, but, when random jackpots do get high players are more likely to play them more. High rollers and low rollers. If a low roller hits the random jackpot "more power to that considering X's wager" the high roller is the one who takes the big lost because of amount invested.

Point being! Maybe in RTG casinos there should be two types of Random jackpot machines high rollers only and low rollers only. Just a thought! :D



At about 200,000,000 to one in some lotteries you better have allot of investors...:rolleyes:


True, for an individual instance, but taken over many RJ hits, this indicates that what is happening at Rushmore simply shouldn't be happening at all!

Although there will be times when the RJ makes it to a very high value before hitting, there should also be times where it hits far earlier than one might think. This is what is NOT happening at Rushmore, they are ALL making it to high values before hitting. Whatever mechanism is being used to control the RJs there is NOT the standard RTG one, Rushmore appear to have a custom "tweaked" RTG casino, this is not the kind of thing players necessarily feel comfortable with.
If I play, say, Thunderstruck, at one MG and then at another, I may lose at one, and win at another. I do, however, expect that Thunderstruck is the same game wherever I play it, and with each spin I am taking the same risks, and getting the same chances. This is not the case when playing for RJs at Rushmore.
Some players probably like having RJs build up so high, making them more like the big progressives, but others might be unhappy about the sheer level of optional tweaking that RTG software seems to allow individual operators.
 
All Visa's including prepaid are accepted, Master card is not currently accepted. You would never have heard such a message and If you did please inform me of the name of the rep so I can make sure they are perfectly clear from now on. :confused:
Yes, I was referring to master card/debt and not Visa, should have been more clear, with my (s) My apology Jade.

True, for an individual instance, but taken over many RJ hits, this indicates that what is happening at Rushmore simply shouldn't be happening at all!

Although there will be times when the RJ makes it to a very high value before hitting, there should also be times where it hits far earlier than one might think. This is what is NOT happening at Rushmore, they are ALL making it to high values before hitting. Whatever mechanism is being used to control the RJs there is NOT the standard RTG one, Rushmore appear to have a custom "tweaked" RTG casino, this is not the kind of thing players necessarily feel comfortable with.
If I play, say, Thunderstruck, at one MG and then at another, I may lose at one, and win at another. I do, however, expect that Thunderstruck is the same game wherever I play it, and with each spin I am taking the same risks, and getting the same chances. This is not the case when playing for RJs at Rushmore.
Some players probably like having RJs build up so high, making them more like the big progressives, but others might be unhappy about the sheer level of optional tweaking that RTG software seems to allow individual operators.
It does sound unusual that many of the random jackpots are getting high. "Still not impossible to happen" It would also be equally unusual for bunch of the random jackpots to hit when there low, have they? Maybe they are, if someone could clarify on that.

Correct me if i'm wrong but Rushmores random jackpots start at $5000 instead of $1000 this would make a difference. Plus Rushmore has high sign up bonuses for new players 400% "up to $2000" then they have weekend bonuses 150% "and can be claimed 5X's per player" over the 4th they had 250% and if here giving out these type bonuses to all players I'm sure some players are getting nice bonuses on top of those which all generates play. This could be a factor with the random jackpots getting as high as they are over a period of time.

Edit: I just don't see Rushmore trying to manipulate their random jackpots. Think about all the RTG casinos that have made huge mistakes with players in the past and look at how many are left with a good reputation, I don't see any of them wanting to spoil that their getting all the RTG business when they prove themselves as a reliable casino.
 
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It is probably not manipulation, it just seems that Rushmore are using something they shoudn't have in "fair and random" software. We already know that these slots can be set to different payouts, yet this is completely at odds with what the game is presented as, a 5 reel video slot. It should simply not be possible to change the payout without visibly altering either the paytables or the reel layouts, yet somehow RTG operators can do this, and have never explained how this can be both possible, yet still be consistent with their video slots obeying standard accepted rules for random video slots as found in B & M casinos in places such as Vegas.
There is no such problem with the other games, payouts are altered by altering the paytables.
If they can tweak the payouts of the slots, then surely they can tweak the numbers controlling the RNG output as used to accumulate and pay off those RJs. Having them start at $5000 instead of $1000 is already an option that is supposed not to exist within RTG software, but is now known to exist because we now have a casino that has actually used it.
There are quite possibly other options, ones we have never seen because no RTG casino has used them so far, or not that we have noticed.

Large bonuses, and often, would certainly give far more play through the games for the same amount of real money deposited by players, and interestingly, giving high bonuses like this and all the time can expose the casino to having too much bonus money feeding into the RJ pools, and being won by relatively small deposits of real money. Most RTG casinos deal with this by having max cashouts on bonuses, so that large RJ's are generally confiscated above this max cashout, and having artifitially inflated RJ pools before hitting really does help the casino as far less is actually paid out despite being won. I do not know whether Rushmore has a restrictive max cashout policy, or a liberal one, since I cannot play, with or without that playthrough counter, as I have no means to deposit, and a difficult means to cash-out. I also cannot see for myself exactly how these RJ's look and feel, I am relying on how others describe them, and how they look and feel at iNetBet & Club World, and comparing.
 
i have deposited into rushmore about 7 times or so already. i have used there generous bonuses. i do know that one of the jps is at over 45.000 already. i would like to see a printout of the payouts of this casino because i to wonder if any of the jps hit under 20.000. i read tht most jps there hit between 30 and 40.000 but now its one up to 45.000 . makes me kinda hate to play anything under 30.000 becasue there jps could go on for months. other than that there play on slots is pretty much like the other rtgs ive played at. has its good and bad sessions. i have to give a thumbs up for jade who always comes on the forum and gives us answers to our question. thanks jade
 
Got my money today ($2000),two weeks after my win.

It took two days after my win before i got an mail from the casino that
the withdrawal was processed and the check was sent. (During those two days i also sent in security documents ( visa card, driver licence, utility bill + the faxback form they sent )).

Then 4-5 days later i recieved the check. It was sent by fed ex, so it was
delivered on my door.

I had to wait a couple of days to get to the bank because it was
weekend. After i delivered it to my bank. it took 4 days for the bank
to process the check (they had to send it in somewhere). Anyway today
it was on my account and i withdraw it all and have it in my pocket :)

Seems to be a serious casino, but should add Neteller as payment
withdrawal method.

sveinung

from Norway :)
 
I am actually experiencing some withdrawal trouble with them at the moment. I won a pretty good amount ($4,000), but they have a $2,000 a week limit for withdrawals. So, I did $2,000 one week and $2,000 the second. Both have been approved (after completing necessary paperwork and copies of ID, Credit card, etc) and both were scheduled for a wire transfer. However, I'm now being told that they can not send wire transfers OR checks and that my only option is getting my payout via MoneyGram. I was told that I would get the details (origin, reference #, etc) and I have not received that information yet.

It's still a little early to PAB for me since this latest information came just last week. However, I'm extremely nervous about it. Has anybody received their winnings via MoneyGram before? Does that really work???
 
Let me update my last post. I left a PM for the Rushmore rep here yesterday, I have already received a prompt, friendly and helpful response. I was given the reference number and information to pick up my winnings via MoneyGram. I will be heading to my nearest distributor today to collect, and unless I have trouble at MoneyGram, I'm very happy with Rushmore again.
 
mollypenny

I played at rushmore and had a little problem with a cashout because of a bank issue. They then suggested that I use money gram. I was a little worried because I had 2000.00 in there. :)Got my money yesterday. Cost me 140.00 for money gram. I guess I can't complain because I only put in 30.00. So far seems to be a good casino.
 
Hi everyone,

I would just like to give an update that we have now added a playthrough counter to our site that can be accessed from the cashier. Thank you to all the posters helping me to make Rushmore Casino a more player friendly place :notworthy All suggestions are warmly welcomed.

Regards

Jade Pagano
 
Hi everyone,

I would just like to give an update that we have now added a playthrough counter to our site that can be accessed from the cashier. Thank you to all the posters helping me to make Rushmore Casino a more player friendly place :notworthy All suggestions are warmly welcomed.

Regards

Jade Pagano

Great:D

Now all you need is to have friendly deposit and withdrawal options for players like myself who have no problems with using all the convenient methods that USA players have lost recently. This could be done once you are ready to expand into the non-US market.
 
I played at rushmore and had a little problem with a cashout because of a bank issue. They then suggested that I use money gram. I was a little worried because I had 2000.00 in there. :)Got my money yesterday. Cost me 140.00 for money gram. I guess I can't complain because I only put in 30.00. So far seems to be a good casino.

I read your post and was quite concerned that you were charged when all of the clients that I had checked with did not receive any charge. Can you tell me if there was some special circumstances with the office that you went to? Or could the $140.00 possibly have been removed because you had a bonus as part of your winnings?
 
My rushmore experience

Since June 1, 2008, I have made several deposits to and played on Rushmore's web-site. I have attempted no withdrawals yet.

Rushmore's deposit method options have changed 3-4 times in just the last 6 weeks. In addition their web-site indicates they will accept MasterCard as a deposit method, but it has never worked. In addition after setting up an ewallet account specifically to make deposits to Rushmore, they dropped this deposit method.

Finally after making my first deposit, my request to receive my first deposit match bonus was not honored.

john
 
Since June 1, 2008, I have made several deposits to and played on Rushmore's web-site. I have attempted no withdrawals yet.

Rushmore's deposit method options have changed 3-4 times in just the last 6 weeks. In addition their web-site indicates they will accept MasterCard as a deposit method, but it has never worked. In addition after setting up an ewallet account specifically to make deposits to Rushmore, they dropped this deposit method.

Finally after making my first deposit, my request to receive my first deposit match bonus was not honored.

john

All of the bonuses for our site are not automatic you need to request for them in the cashier after making your deposit but before you start to play any games. I can guarantee you, if you contact customer support about your problem they will add the bonus for you and help you to understand how to redeem the bonuses correctly in the future. They are very friendly :)
 
My Experience was well too

Can absolutely agree with kakata -Jade was very helpful


I requested a check on the 18th and it was approved on 22th.

While it was my first cash out there i contacted also the Rep. Jade here whether she can have a look into (never received a check before).

She was so friendly and offered me moneygram (new for me) to receive my money quicker.

So i checked where the next near location for me here in germany is.

I found it and requested it by the accountant to send it via moneygram.

Today (Thursday 24th.) i got the reference number for it on the morning and got my money today afternoon. (72 Hours) what she said and a acceptable time.

Neteller or Moneybookers will take also the same time to receive your money in your bank account.

:thumbsup: for Jade

Zodiac
 
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Any update on the moneybookers option yet?
I can not for the life of me understand why they would not have this as a deposit/withdrawal option, it would surely dramatically increase their player base.
 
Any update on the moneybookers option yet?
I can not for the life of me understand why they would not have this as a deposit/withdrawal option, it would surely dramatically increase their player base.

I have been in contact with our software providers and moneybookers personnel, "fingers crossed" it should be available within 2 weeks. I don't want to jump the gun on that one, so please don't quote me if its not :o. I will definitely update everyone when it's official.
 
I have been in contact with our software providers and moneybookers personnel, "fingers crossed" it should be available within 2 weeks. I don't want to jump the gun on that one, so please don't quote me if its not :o. I will definitely update everyone when it's official.

Shouldn't be a problem - Moneybookers let Ministering Angel into the fold, so no "approval" involved, just their bottom line.
 
Cannot find Rushmore...

I have played at Rushmore quite a bit. I haven ever made a cashout though. I know that they are not a quick paying as Club World - 2 day before processing etc. But they have very good CS or rather my dealings with them were excellent. Games played fair and they have nice deposit bonuses with no max cashouts (or they were when I played).

I have tried to go to the Rushmorecasino.com site for over a month and the site always times out. I figured they went out of business. Seems that is not the case, huh?
 
Well I gave them a try with the 400% slots bonus.


I went over 1000 (ONE THOUSAND) spins without triggering the Achilles feature the longest I have ever gone without triggering a feature on any slot on any software.

In all I hit the Achilles free spins feature Once in around 1500 spins and was awarded the lowest amount of 15.

As is the pattern with playing on large bonuses I hit a decent win early in the WR and after that RTP fell to below 50% until bust ;)

Still as a slots player who enjoys RTG slots you will want to try the 400% bonus for yourselves.

Best of luck :thumbsup:
 
I requested a play-log from Rushmore and received it within 24 hours so that is pretty good even though live chat did not know what a play-log was at first.

It took 640 spins to trigger the Achilles feature and then a further 1182 without another trigger.(and counting)
Without subtracting the Troy free games (maybe 80?) that is over 1800 spins with only One Achilles feature triggered.
That is a pretty scary stat so I hope you all fair a lot better.
 
I played about one month in rushmore but then switched to some others. I just don't have 'good feeling' when playing their software,maybe graphic or something is not my taste:) About payments,from my point of view everything was ok...
 
Beware of this casino, because they are very incompetent, especially the live chat!

See my thread and you know all about them!

https://www.casinomeister.com/forums/threads/rushmore-give-me-a-45x-wr-instead-of-a-20x.26069/

If you use the bonanza weekend coupon, it doesn't work, but if you ask the live chat, to put the bonus manually to you, after this you have a 45x WR and not a 20x like mentioned in their T&C!

Attach Removed (Old not found)

But read my thread and you see, what i exactly mean :)
 
Sorry for my second posting here, but i can't edit my last one :(

I wanted only to mention, that they now accept moneybookers, but only as a deposit option and not for withdrawals, so what's this please for a dubious practice?

I've never seen this in a another casino before!
 
I have been playing at Rushmore for about 6 weeks. I have made 3 withdrawals. 1st on July 4th for $200.00, 2nd about a week later for $75.00and 3rd a couple days after that for $150.00. I sent in all the required info and did not accept any bonuses so I was told all my withdrawals had been approved. Problem was that I requested my money be sent via wire transfer so as not to have to pay additional fees. I waited the 10-12 banking days the website said it would take and on 12th day had not recieved my money. Called customer service, was told they would check into it. I did not hear anything for a couple of days so called again. On 7/24 recieved an e-mail from Casino manager Pete wanting to know if I had gotten paid and saying several customers had not been during this time frame due to a banking problem. I responded and recieved another message saying they would set me up with a number to go to a Moneygram location and pick it up. 7/29 got the necessary number went and was paid full amount owed. Yesterday withdrew another $150. but not approved for payment yet. Will be curious how long it takes this time. (Cutomer service very Friendly though).
 
Beware of this casino, because they are very incompetent, especially the live chat!

See my thread and you know all about them!

https://www.casinomeister.com/forums/threads/rushmore-give-me-a-45x-wr-instead-of-a-20x.26069/

If you use the bonanza weekend coupon, it doesn't work, but if you ask the live chat, to put the bonus manually to you, after this you have a 45x WR and not a 20x like mentioned in their T&C!

Attach Removed (Old not found)

But read my thread and you see, what i exactly mean :)


Well, if Jade reads this, I hope she realises why I was so insistent about that playthrough counter. If there had not been the counter, you would NEVER have spotted this error.

Something very odd is going on here:confused:

It looks like you had management remove your initial deposit, and then manually credit the entire amount through a coupon with no code. Since no code was used, the system had no way of knowing which WR should be automatically applied, so presumably it was set manually, and to 45x.

The explanation about it being x45 because you have played a bonus before - very baffling. This does not happen with the RTG system, if there is any WR remaining, the coupon does not work.

It is possible you have suffered from a bug I have seen recently at Club World, where the counter was zero (and had disappeared) and my balance was also zero, yet coupons were rejected because I had still had an active coupon. I had not redeemed any post wager reward coupon, which is the only type of coupon that remains active after a zero balance.
 
It looks like you had management remove your initial deposit, and then manually credit the entire amount through a coupon with no code.
Hi!

Yes that's true, because the chat operator gave me the bonus manually, because the coupon doesn't work and after that i had the 45x WR on my playthrough!

It is possible you have suffered from a bug I have seen recently at Club World, where the counter was zero (and had disappeared) and my balance was also zero, yet coupons were rejected because I had still had an active coupon. I had not redeemed any post wager reward coupon, which is the only type of coupon that remains active after a zero balance.

I knew this bug, but this was now 1-2 months ago, as i know and it shouldn't be in any RTG casino now.

Whatever, i'll never play there again and i can only recommend it to all another players, which want a fair support, to never play there, although it's listed here as an accreddited one and nobody knows why?
 
Hi player2496

I had responded to another thread with the same information but thought I would post here also.

Mimi is a new employee and I do apologize for any incorrect infrormation or incorrect bonus that she has added. I recommend contacting Peter the CS manager via email about your problem to see if there is anything he can offer you. If you put the subject line "attention Peter" and email to [email protected] he will respond on his next shift and it will also give him information that can help with addressing new employees in areas they are lacking. I really do hope that you send Peter a quick message.

Regards

Jade Pagano
Rushmore Casino
 
Sorry for my second posting here, but i can't edit my last one :(

I wanted only to mention, that they now accept moneybookers, but only as a deposit option and not for withdrawals, so what's this please for a dubious practice?

I've never seen this in a another casino before!

Moneybookers was just released as a deposit method on the weekend the withdrawal option will be available also the set up is just going to take a bit longer than what the deposits set up did. As I have promised I will update this thread when it is fully operational.
 
Sorry for my second posting here, but i can't edit my last one :(

I wanted only to mention, that they now accept moneybookers, but only as a deposit option and not for withdrawals, so what's this please for a dubious practice?

I've never seen this in a another casino before!

Ausvegas is one which accepts MB as a deposit option but not for withdrawals. This has been in place for at least a year now.
 
Well I have just checked and they have added debit cards to the deposit options as well as moneybookers.
Then I checked on withdrawals and there are only Two types of withdrawal available Bank draft and wire transfer and these both incur a charge of $25 for withdrawals below $250! :eek:

So if I deposit via Maestro/Visa/moneybookers etc and want to withdraw $50 I only get $25 and have to wait for wire transfer or Bank draft?

Obviously there is no way I will make another deposit there if this is the case.

Jane can you explain please?

ps

On your website the deposit options have not yet been updated and there are no withdrawal options listed at all.
 
Jade please...I went to live chat and an idiot by the name Michael tryied to be funny....he wouldnt if he would know me in person....:rolleyes:
BTW I was trying to close my account...is it something you can take care of? Thank

PS
I would suggest you not to ask me why.:cool:
 
Jade please...I went to live chat and an idiot by the name Michael tryied to be funny....he wouldnt if he would know me in person....:rolleyes:
BTW I was trying to close my account...is it something you can take care of? Thank

PS
I would suggest you not to ask me why.:cool:

Of course I can take care of that for you Kakata.
Please private message me your details, if there is an issue you want me to look into for you I am more than happy to help you with that also.
 
Well I have just checked and they have added debit cards to the deposit options as well as moneybookers.
Then I checked on withdrawals and there are only Two types of withdrawal available Bank draft and wire transfer and these both incur a charge of $25 for withdrawals below $250! :eek:

So if I deposit via Maestro/Visa/moneybookers etc and want to withdraw $50 I only get $25 and have to wait for wire transfer or Bank draft?

Obviously there is no way I will make another deposit there if this is the case.

Jane can you explain please?

ps

On your website the deposit options have not yet been updated and there are no withdrawal options listed at all.

Hi Rusty,

The banking page is yet to be updated that is correct, requests have been sent to our technical team but the results are not live yet (by the end of the week I presume). Presently only checks incur a fee. We will have moneybookers available for withdrawals also (no charge) and we will be adding RC cash transfers (also free) the integration is just taking more time than the set up for deposits. Since moneybookers seems to be your preferred method of deposit and withdrawal I would not want you to deposit further until the integration is finished (same goes for everyone else in this position). I will make a announcement post when moneybookers is available for withdrawals if someone doesn't beat me to the punch. I had not wanted the deposit method to go live before the withdrawal option was ready also but my recommendations were not adhered to.

Kind regards :),

Jade
 
Sorry Jade I called you Jane :o

I could never be mad for that, I have a story in relation that you might find amusing though.

When I first became a CM member I was in contact with the beloved Bryan to have him make my account a casino rep account. In my first email to him I called him Brian and after I got on the site I read the thread about Bryan verses Brian. In a fizzle realising i had mad THE mistake everyone was talking about, I quickly sent him and email apologizing. After I had sent it I realized that I had called him Byran. I didn't try to appologize again, too embarrassed :o
 
I could never be mad for that, I have a story in relation that you might find amusing though.

When I first became a CM member I was in contact with the beloved Bryan to have him make my account a casino rep account. In my first email to him I called him Brian and after I got on the site I read the thread about Bryan verses Brian. In a fizzle realising i had mad THE mistake everyone was talking about, I quickly sent him and email apologizing. After I had sent it I realized that I had called him Byran. I didn't try to appologize again, too embarrassed :o

Ah yes, otherwise you would have had to apologise for apologising :p
Sometimes it is best to just drop the shovel :D
 

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