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Rushmore Casino Experiences

BTw. what's this thing with these extremly high Random Jackpots, because i can't find any RJ which is much under $ 10,000 and they also grow up very fast in the opposite to another casinos, which are longer in this business and have surely more players and i can't believe that there are so much players on it, because it's a new casino and the deposit options are also very limited (no moneybookers, or neteller)
 
Audioz said:
BTw. what's this thing with these extremly high Random Jackpots, because i can't find any RJ which is much under $ 10,000 and they also grow up very fast in the opposite to another casinos, which are longer in this business and have surely more players and i can't believe that there are so much players on it, because it's a new casino and the deposit options are also very limited (no moneybookers, or neteller)
Click to expand...

This is a VERY important question. According to the accepted RANDOM model, and a fixed addition to the RJ from each spin, this situation is IMPOSSIBLE for a "new" casino, and one with limited deposit options as well.

There are two obvious possibilities, and they are not good.

1) The odds of winning the RJ are "tweaked" to be far lower than other RTG casinos, so they hit far less often, and thus naturally hit at far higher levels.

2) More than the set level per spin goes towards the RJ, so while the ODDS of hitting per spin are unchanged, the growth is faster, and thus the RJs are higher.

According to other RTG reps, we are assured this kind of "tweaking" is "impossible", and the fact that Rushmore's RJs are so high simply does not fit expectations.


There is a less obvious possibility, not necessarily bad, and that is that Rushmore boosted the RJ pots from their own funds to make the casino look more attractive at launch, and may be continuing to do so. Despite the limited deposit options, they may well have captured a significant slice of the US and Canadian market already, who would not care about the lack of Neteller since they cannot use it.

If Rushmore want to capture players from Europe, they will have to add more Europe focused deposit and withdrawal options, as the current ones are directed at the US market, and designed to get round UIGEA.

Citadel is the only one viable for European players, but has been seen as an option only available to Canadians, however they have launched here in Europe too, but as an arms length entity.

The lack of deposit options is the biggest factor that has made me NOT join Rushmore, despite it now having full accreditation here. There is a serious shortage of reliable RTG casinos to play at, and this addition is more than welcome.

The $2000 weekly max is too low, but is common with RTG, and maybe Rushmore can raise it as they mature and increase cashflow with more players. Club World have a $3000 weekly limit, and that is too low also - it took me 3 weeks to get paid from a modest session involving a $500 deposit and no RJs (OK, perhaps not THAT modest a session:D ).
 
vinylweatherman said:
The $2000 weekly max is too low, but is common with RTG, and maybe Rushmore can raise it as they mature and increase cashflow with more players.
Click to expand...
Again though, I don't see why cashflow should be an issue regarding prompt payment of winnings from the progressive jackpots (not the random jackpots, which are funded by each casino on its own). Unless RTG somehow operates differently than other platforms, these winnings will not come from the casino itself, but from the jackpot pool of all the participating casinos. The end result is that Rushmore will needlessly lose potential players of these large jackpots to other RTG casinos like Inetbet or VIP.com, which do not have such weekly payout limits.
 
Banned again.

My experience with Rushmore casino was indeed very very short.

After clicking "OK" on the create account page I got this:

Danes are not welcome at many casinos anymore I think.. I was also banned at a new WagerWork casino at account creation, and here they told me it was because I was from Denmark.
 
Mine instead was very much unpleaseant today....due to a CS by the name Roberta....name that run in my Italian family...and I told her....still...she was very cold, crude , unpolite and overall sarcastic.
I dont know where she is from.....Im Italian tho....( nobody is perfect ) sorry my friends but sometimes , some people really deserve a ......

well its ok:o
 
Zoozie said:
My experience with Rushmore casino was indeed very very short.

After clicking "OK" on the create account page I got this:

Danes are not welcome at many casinos anymore I think.. I was also banned at a new WagerWork casino at account creation, and here they told me it was because I was from Denmark.
Click to expand...

That is a very badly worded error message, it suggests the ban is PERSONAL TO YOU, rather than being to do with restricted countries.

What is the big problem with the Danes anyway? There are casinos that do not let Danes take the sign-up bonuses, but banning players altogether has nothing to do with bonuses, as such players could simply be required to show an "intention to risk their own funds" before being given loyalty promotions on a case by case basis.

There is nothing special about Danes, as what they are doing "wrong" could be done by anyone, and in any country, and surely this would not lead to the entire world being banned at Rushmore!

Perhaps my earlier views were correct, in that Rushmore is targetting the US and Canada and competing with the "unlicenced rogues" on offer there, and they are not really interested at this stage in gaining players from Europe, but will allow then from countries they do not see as being a potential problem.

I am worried that the UK will end up being the next country banned, because our lack of a national ID card system, and lax controls on government held data, makes us look like a hotbed of ID theft & ID fraud.
 
The casino did reply and confirmed I was guilty of being Dane:

Thank you for contacting Rushmore Casino.

The reason why your not been able to create an account with us is because our Casino do not offer any services to Denmark for several reasons but the main reason is because we can not send money to Denmark to pay players, we apologized for the inconvenience and we thank you for considering us an option to play.

Best regards,
Cindy.

Rushmore Casino Cs Manager.



But I am confused about the reason for not allowing Danes. I have never
heard of a problem sending money to Denmark. It is perfectly legal in Denmark for gamble online.

They can send checks with snail mail or just use my Neteller account of course.
 
Ok, also a very mysterious thing happens on Rushmore!

If the Random Jackpot were hit, it begans not from $ 1,000, but $ 5,000 and that's really not normal for a RTG Casino, so i hope, that we get very soon an explanation for their RJ things!?
 
Audioz said:
Ok, also a very mysterious thing happens on Rushmore!

If the Random Jackpot were hit, it begans not from $ 1,000, but $ 5,000 and that's really not normal for a RTG Casino, so i hope, that we get very soon an explanation for their RJ things!?
Click to expand...

It is not the standard but quite possible. RTG can 'bundle' several slots to the same RJ for example. They do this to make the jackpots higher and grow faster.
By doing so and make the jackpot harder to hit, they can set it at a 5000$ starting value. This is a good idea, since I often avoid slots with a 1000$ jackpot. (Not that I ever hit one at a RTG though!)
 
Zoozie said:
They do this to make the jackpots higher and grow faster.
By doing so and make the jackpot harder to hit, they can set it at a 5000$ starting value.
Click to expand...

Ok, that's eventually a good reason, but now there's only this thing, how their RJs can grow up to 20-30,000 Dollars within only some days?
 
Audioz said:
Ok, that's eventually a good reason, but now there's only this thing, how their RJs can grow up to 20-30,000 Dollars within only some days?
Click to expand...

Well Im playing right now....it went from 28K to 34K in a week.
Anyway I did cashout today for $500....via wire.:D
Let's see how long it will take.
I will keep you posted.
 
Zoozie said:
400% slot only signup bonus.
Click to expand...

Oh thanks for this info, because i always thought that some people had written 400%, but wanted to write $ 400 bonus, because the match bonus is 100% up to $ 400, but now i see, that there's really a $ 2,000 bonus and this is certainly another thing and maybe this is really the reason, that their RJ grows up so fast.

Btw. their weekend bonus is also not bad (150% up to $750)

Outdated URL (Invalid) ;)
 
Zoozie said:
My experience with Rushmore casino was indeed very very short.

After clicking "OK" on the create account page I got this:

Danes are not welcome at many casinos anymore I think.. I was also banned at a new WagerWork casino at account creation, and here they told me it was because I was from Denmark.
Click to expand...

Called their customer support and they speak in some accent that I couldn't understand a word of. (I lived in America long enough that I can understand most accents) They had to say "Yes" four times before I could tell what they meant.

And Zoozie, I hate when sites do that - they take all your information, waste your time, harvest your email address and then say "sorry, you can't play."

A casino that actually cares about its audience should have the site read your IP and tell you that the site isn't available in your jurisdiction. It takes exactly 3 minutes of html work.
 
I got another reply from CS.

The casino does not have neteller bank option...
And they did not answer why visa card would not work.

How did you deposit to this casino?



Thanks for contacting us.

Unfortunately, we do not work with Neteller, and have no other means of sending funds to Denmark at the moment, so watch this space and hopefully sometime in the future, we will be able to cater for you!

All the best,

Louise Moses
Rushmore Casino Support Team.
 

Why should Visa Card not work?

I hope that's not true, because that's the only option for me, to make any deposit on this casino!
 
Rushmore has very limited deposit options, however, I don't believe this argument holds water, as Citadel is an Ewallet they support, and Europeans can use it now through a global version of it. Surely they can PAY back to Citadel, or are their payment options so severely limited that they really cannot pay players in many countries.
They seem to have no trouble paying to the US, and the transaction itself is actually ILLEGAL (which explains the list of processors they work with - designed to get around UIGEA), even if the gambling isn't.

Do they list countries they cannot accept, or do players have to try to register, and get that rather vague error message?

It may change for Danes soon, as they seem willing to open up their state monopoly market because of EU pressure.

As for the high RJ's. Starting them at $5000 instead of $1000 would make them, on average, $4000 higher than the norm. Various RTG casinos bundle several RJ's together, and it would be easy to see if this explains how the Rushmore ones are both so high, and grow so rapidly. If a large number of players are playing the $888 starting bonus, this will also add to the RJs.
The problem comes when they are won though, as with a $2000 weekly limit, it seems a perverse decision to have a deliberate policy of boosting the RJs to such a high level that winners of them face a wait of months to get paid fully.
 
They surely have more customer than other RTG.
Id rather play an higher R jackpot with same small bet, on the same slots.
Gabriel seems to be a nice guy, he will probably try to make all the efforts to please us.;)
I did use Visa withouth any problem.
 
Rushmore

I've been playing at Rushmore for a while and have deposited a bunch lately. I have fairly good runs but haven't cashed out as of yet. I am glad they have been accredited here because some things make me a bit nervous. The random jp amounts for one and the fact that I deposit with a prepaid Visa that I can't use at other RTG's such as Inet and can't get an explanation from anyone why that is the case. I have NEVER had a response from an email and that justs ticks me off! It is nice to see a rep on board here so I may mail him but with as much money as I've spent this month a little TLC would be nice!
 
Ok, I'm going to try to address everyone here, one at a time. Wish me luck :)



sdaddy said:
That's good to hear. It's not often that a casino changes its bonus abuse policy, and you are to be commended for doing so.

Gabriel,

As long as we have you here, there is one other major issue I have with your T&Cs, which is your weekly payout limit:

"A maximum of $2000 (Two Thousand US Dollars) will be sent per week, all balances will be sent in increments of $2000 the following week(s)."

Would you not waive this rule if the player wins a large progressive jackpot? As you know, in such cases the winnings come from a pool of funds, which would give you the ability to pay it out right away. If, on the other hand, you stick to the $2K/week limit, then some large wins could take months or even years to pay out, and I don't think many people here would consider that fair.

So would you consider adding language which states that winnings from progressive jackpots will not be subject to any weekly payout limits?
Click to expand...

I'll see about this. From what I understand there is no real policy here regarding the progressives. I'll check if we can increase the weekly withdrawal limit in the event a progressive jackpot is won.

machinehead11 said:
Also, to follow up on the last poster's question:

I know that there are currently 2 options for payouts (bank transfer and mailed check). Each of these methods have a 2,000 maximum payout limit per transaction. If I had $4000 in winnings, and requested a payout of $2000 via each method, would I have to wait 2 weeks to receive all my money?
Click to expand...

If that's the case, the wire will go out after the faxback form is received, and then 7 days later, a check will be sent.
 
Audioz said:
BTw. what's this thing with these extremly high Random Jackpots, because i can't find any RJ which is much under $ 10,000 and they also grow up very fast in the opposite to another casinos, which are longer in this business and have surely more players and i can't believe that there are so much players on it, because it's a new casino and the deposit options are also very limited (no moneybookers, or neteller)
Click to expand...

This is only because our bonuses are so high :D
The highest being 400% up to $2000 as someone mentioned before.
 
Zoozie said:
I got another reply from CS.

The casino does not have neteller bank option...
And they did not answer why visa card would not work.

How did you deposit to this casino?



Thanks for contacting us.

Unfortunately, we do not work with Neteller, and have no other means of sending funds to Denmark at the moment, so watch this space and hopefully sometime in the future, we will be able to cater for you!

All the best,

Louise Moses
Rushmore Casino Support Team.
Click to expand...


Audioz said:
Why should Visa Card not work?

I hope that's not true, because that's the only option for me, to make any deposit on this casino!
Click to expand...


Ok, first of all, I'd like to be clear on this. We certainly do accept Visa as a payment option.
We do not accept Neteller, and that is because we are primarily dealing with players from the United States, where Neteller is not an option. We do apologize for this, and hopefully we will offer this in the future :)

Regarding the issue with Denmark, I'm not sure why your country is blocked sir, and I will look into this matter.
 
kakata said:
They surely have more customer than other RTG.
Id rather play an higher R jackpot with same small bet, on the same slots.
Gabriel seems to be a nice guy, he will probably try to make all the efforts to please us.;)
I did use Visa withouth any problem.
Click to expand...

Thanks, I am pretty nice, and will do what I can to please you all :lolup:

And yes, we do accept Visa.
 
waldokay said:
I've been playing at Rushmore for a while and have deposited a bunch lately. I have fairly good runs but haven't cashed out as of yet. I am glad they have been accredited here because some things make me a bit nervous. The random jp amounts for one and the fact that I deposit with a prepaid Visa that I can't use at other RTG's such as Inet and can't get an explanation from anyone why that is the case. I have NEVER had a response from an email and that justs ticks me off! It is nice to see a rep on board here so I may mail him but with as much money as I've spent this month a little TLC would be nice!
Click to expand...

I have looked into this, and seen all of your emails have been received and replied to.
Most likely AOL is blocking our emails because of its gambling nature.

If you provide our support with a different address, I'm sure it will get through. If not, maybe you can set your filter settings on AOL to accept our emails.

Audioz said:
Why don't you use their live chat? ;)
Click to expand...

Totally :) Next time, use the chat. It's available 24/7 and you will always get an immediate reply.
 
Be prepared, in case of cashout, to wait 48/72 hours just to be processed tho.:mad:
Even more if it happen to be during weekend.
No flush option.:rolleyes:
I didnt know it and I dont really like the Idea of having my withdrawal sitting there for what I think its a little too long.:o
 
reda said:
thanks rushmore for all the resposnse. i think i will give you a try. maybe ill have beginners luck. live chat is very nice to have in case i have a question.
Click to expand...


I too am going to give them a try. Does Rushmore have the new games?
 
Kakata,

I think the last time (looong time ago) when I cashed out at Riverbelle my withdrawal sat for 48 hrs before they processed it. If you are not a VIP at the Rivals, you will wait that long.

For me, it's too long because I can't keep my greedy little paws off the reversal button. Maybe they will address the flush issue. Sure would be nice for those of us who have no willpower. :D
 
anniemac said:
Kakata,

I think the last time (looong time ago) when I cashed out at Riverbelle my withdrawal sat for 48 hrs before they processed it. If you are not a VIP at the Rivals, you will wait that long.

For me, it's too long because I can't keep my greedy little paws off the reversal button. Maybe they will address the flush issue. Sure would be nice for those of us who have no willpower. :D
Click to expand...


not at 3 dice nor clubworld nor inet...though:o
...and yes I dont have that willpower, I did reversed 5 times already.:eek:


I cant login @ rushmore....its me or not???
 
im not real sure if rushmore has the newest game . i put in 150.00 and they matched it 100.% which put me at 300.00. all there jps are very high. their highest is 28,000. i been playing there for almost 2 days and am down 160.00. i cant seem to hit a feature and when i do i only win approx 5 dollars. im betting 20 cents becasue of the tightness. maybe its just that time of the week when slots dont pay good. just like everywhere else. im not playing now because they must be having technical problems and the page wont pull up. it say error. anyway i quit for now. gonna try later and hopefully my luck will turn around. i still got 140 dollars to play with. there is no max cashout limit if you do use a bonus code and that helped me play longer.
 
I do play Keno.
At Rushmore its not worth playing it.
They offer 50% less payouts that other RTG.
For example if you play 10 numbers and you hit 5 of em you only get paid 1 time the bets....at all other RTG Ive played at you get 2x.....so no worth it.
Mean time Ive reversed again.for the 6th time.
This was a friday's attempted cashout .
Whatever happens in my opinion there is no compare sofar to Inet or clubworld.
Gabriel send me an e-mail saying that he was working onit.....
Cmon we dont have to restore the monalisa to flush a withdraw:rolleyes:
 
well the reason i been playing so long on my 300.00 dollars from rushmore is because i stop when nothing seems to pay out for longs spells and then pick back up later hopeing to catch a few good hits. if i bet continuously id be broke already. the slots hopefully will have a few good spins here and there but im still waiting . now i got 126 out of my 300.00 and if i loose so much then ill quit for a while again. eventually i feel like ill lose it anyway but hanging in there as long as i can. i do like there singn up bonuses.
 
kakata said:
since when have you been theyr promoter?:confused:...if that is the proper word.
You just said something like that on a different thread.:eek:
Click to expand...
?

What's wrong with you dude!?

Have you any problem with me, or what?

If you don't like, what i write, then don't read it and much better, don't answer to my postings!

But i think, it's only, because you've lost there something, but that's not my blame!
 
well the reason i havent used the sign up bonus before at rushmore is because i just joined about 3 days ago.and i only then knew about them because of this forum. and yes slots is usually all i play. so far out of the 300.00 dollars im down to 30.00 . the largerst feature pay out i got so far is about 12.00 . i been trying this casino off and on for 3 days now and dont have any luck. had i taken my 300 .00 dollars and played non stop at there rate i would have been broke in about 3 hrs. not to good for me.
 
That's certainly not good, but i've played in FUN Modus and there i could play with 20 cent bets some days without any break and without any lose and that was the point, that i decided to give them a try, because as i know, real play should be the same, as FUN play, so i had the feeling, that their payouts are not really bad.

Probably i should wait a little bit, before i make my first deposit with the 400% bonus, because i've never heard from anyone, that he got paid and how long it has taken.
 
Is there now no more maximum withdrawal amount, because i haven't found it on their T&C and on the Banking side is nothing written about the withdrawal time/maximum.
 
Audioz said:
Is there now no more maximum withdrawal amount, because i haven't found it on their T&C and on the Banking side is nothing written about the withdrawal time/maximum.
Click to expand...
Nope, read #6 of the T&C. It's still in there:
A maximum of $2000 (Two Thousand US Dollars) will be sent per week, all balances will be sent in increments of $2000 the following week(s).
Click to expand...
And apparently there has been no exception added (which I requested earlier in this thread) for winners of network progressive jackpots. I really don't get it. There shouldn't be any cash flow issues with making this change, and the end result is that they're going to lose progressive jackpot players like me to their competitors like Club World, which do make such an exception in their T&Cs. I mean, which casino would I rather go with if I happen to win, say, a $100K jackpot: one that paid out fairly quickly or one that paid out over the course of a year?
 
Actually, that would be kind of cool to win $2000 a week for a year. It would make sure that you didn't spend it all at once, though I think if I won a big win, I'd want them to give me enough to buy a new car right away. It would be a pain to wait 3 months to get a car when they owe me that kind of cash.

I guess they count on big winners continuing to play with their winnings.
 
In my experience with Rushmore casino, i have found that the higher you bet the tighter the slots get. Betting .20,.40, 1.00 the hits are about the same as the other RTG sites. Step it up to 2.00 a little tougher to get bonus rounds. Now go up to 5.00 a spin and its just about ridiculous how tight they become. So if your going to play keep it low rolling .
 
belgamo said:
In my experience with Rushmore casino, i have found that the higher you bet the tighter the slots get. Betting .20,.40, 1.00 the hits are about the same as the other RTG sites. Step it up to 2.00 a little tougher to get bonus rounds. Now go up to 5.00 a spin and its just about ridiculous how tight they become. So if your going to play keep it low rolling .
Click to expand...

I've experienced this always on nearly every RTG casino, so it's very normal ;)
 
paulcr said:
Ive had a cashout approved here on the 15th May and I am still waiting for it.

Supposedly sent via couriered check but on the 4 or 5 times I've been onto live chat they cant tell me what the delay is.
Click to expand...

Same here, approved and supposedly sent via courier on 22nd May, no check, no reply to my email :( I played there after a long pause just because I read they wanted to come on board, but unanswered emails and delayed cashouts are not a good sign.
 

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