That's how capitalism works, don't see online gaming to making exceptions to it. There always can be nice speeches that we like to provide our players XYZ on a cost of our profits to make players happy but wouldn't buy honesly of that statement right away.
End of the day these companies exist to make money, can call it greed or which word everyone prefers, very few companies set target to operate minimum profit to be enough to cover expenses and make living for people working/owning it, why not to make two million a month instead of million, if something not work and seems to be bad for your profits, you review it again and take actions needed. Even not all casinos are not gold mines and also do invest money to develop to grow more.
edit: Except in capitalism there wouldn't be so many governments and regulators but only supply and demand between company and it's customers, more regulations usually make product more expensive to provide and therefore also for end used (not only in online gaming).
With my experience about these deals, both part really try to negotiate best possible price they can get, all have their own deals, big ones of course better ones as usually when you are bigger customer bringing more transactions you get them better price than some smaller one. These other providers are there to maximize their profits as well and really try to squeeze every cent they can. Last one i fully agree, there are so much inefficiencies in processes, one reason is that when you operate on platform made originally over 5 years ago, they all are not really great in automating processes as technology itself start to be old and many things which are now part of daily operations, were not there years ago when many platforms were planned to do something. I bet many would laugh to know how much some casinos keep filling some sheets with copy pastes from backoffice, that's something most are probably working with but these all not happen overnight, if you don't have your own platform (which many don't), it's up to provider to make it do things you want. Same like most of softwares, i use many which i would hope to have some functionalities but they just fcking dont
End of the day these companies exist to make money, can call it greed or which word everyone prefers, very few companies set target to operate minimum profit to be enough to cover expenses and make living for people working/owning it, why not to make two million a month instead of million, if something not work and seems to be bad for your profits, you review it again and take actions needed. Even not all casinos are not gold mines and also do invest money to develop to grow more.
edit: Except in capitalism there wouldn't be so many governments and regulators but only supply and demand between company and it's customers, more regulations usually make product more expensive to provide and therefore also for end used (not only in online gaming).
Some may only be in it for a short term horizon and won't care about 5 year plans; they want quick, instant returns and reducing RTP is such a way (rather than, presumably, things like 'negotiating better deals with payment providers/software providers/reducing inefficiencies)
With my experience about these deals, both part really try to negotiate best possible price they can get, all have their own deals, big ones of course better ones as usually when you are bigger customer bringing more transactions you get them better price than some smaller one. These other providers are there to maximize their profits as well and really try to squeeze every cent they can. Last one i fully agree, there are so much inefficiencies in processes, one reason is that when you operate on platform made originally over 5 years ago, they all are not really great in automating processes as technology itself start to be old and many things which are now part of daily operations, were not there years ago when many platforms were planned to do something. I bet many would laugh to know how much some casinos keep filling some sheets with copy pastes from backoffice, that's something most are probably working with but these all not happen overnight, if you don't have your own platform (which many don't), it's up to provider to make it do things you want. Same like most of softwares, i use many which i would hope to have some functionalities but they just fcking dont
Last edited: